Debit Card Services Guide - HSBC

Safeguarding your HSBCIndia Premier PlatinumDebit CardDo’sTreat your debit card like cashand keep it with you always.Your debit card is for yourexclusive use only.When you destroy your cardupon card expiry or closureof your account, cut it intoseveral pieces through themagnetic stripe.Please memorise yourATM Personal IdentificationNumber (PIN) and destroy allphysical evidence of the PIN.It is recommended thatyou change the ATM PINto a number of your choiceas soon as possible and atregular intervals (at least oncein three months thereafter).Always ensure that the debitcard is used in your presencewhen transacting at merchantestablishments.Please promptly notify HSBCIndia in writing of any changesin your telephone number ormailing address.Dont’sNever leave your debit cardunattended.Never surrender your debitcard to anyone other than adesignated Bank Officer atthe HSBC branch and that tooafter destroying it.Never reveal or surrender yourVisa ATM PIN to anyone.Never keep a written copy ofATM PIN in proximity of yourdebit card.When transacting at amerchant outlet, never sign anincomplete charge slip.Do not attempt to use yourdebit card at merchantestablishments that do notpossess Point Of Sale swipeterminals.Do not attempt to useyour debit card for makingpurchases via telephone/mail,on the internet or in any other‘Card not present’ situation.HSBC India aims to give you the highest level of service andkeep you informed of products and services that may beof interest to you. If you require any assistance or are notsatisfied with our services, please call our PhoneBankingnumbers or write to your Branch Manager. Details areavailable on HSBC India website www.hsbc.co.in12