Debit Card Services Guide - HSBC
Debit Card Services Guide - HSBC
Debit Card Services Guide - HSBC
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Important points• Please check the name on your <strong>HSBC</strong> India PremierPlatinum <strong>Debit</strong> <strong>Card</strong> and sign on the signature panel onthe reverse of your <strong>HSBC</strong> India Premier Platinum<strong>Debit</strong> <strong>Card</strong>• Do remember to begin using this debit card only fromits ‘Valid From’ date• To know more on your debit card usage, please referto the Frequently Asked Questions (FAQs) hosted inwww.hsbc.co.in or call <strong>HSBC</strong> PhoneBanking for furtherdetails. For all debit cards issued on or after 1 December2013, customers who have opted for domestic usagewill not be able to make any overseas transactionincluding online transactions on international websites• Please note in absence of usage preference, bank shallissue a debit card with domestic usage only.• To convert the card from domestic usage to internationalor vice versa, you can call <strong>HSBC</strong> PhoneBankingnumbers or submit a ‘Domestic/International <strong>Card</strong>Usage Form’ at the nearest <strong>HSBC</strong> India branch• You will be required to authenticate your purchases atmerchant outlets in India using your 6-digit ATM PINat the Point Of Sale (POS) terminal, to complete thepayment. Please contact us in case you need a newATM PIN to be issued• Since PIN/signature verification is essential for debitcard transactions, you need to be physically presentalong with your <strong>HSBC</strong> India Premier Platinum <strong>Debit</strong><strong>Card</strong> at the time of purchase i.e. the <strong>HSBC</strong> India PremierPlatinum <strong>Debit</strong> <strong>Card</strong> cannot be used for Mail Order/Telephone Order (MOTO) transactions• For your safety, the <strong>HSBC</strong> India Premier Platinum<strong>Debit</strong> <strong>Card</strong> sent to you is inactive, for use at merchantestablishments (Please refer to the section ‘Gettingstarted with your <strong>HSBC</strong> India Premier Platinum <strong>Debit</strong><strong>Card</strong>’ on page 5 for details on how to activate your card)• A Personal Identification Number (ATM PIN) will beissued to you separately, for using your <strong>HSBC</strong> IndiaPremier Platinum <strong>Debit</strong> <strong>Card</strong> at ATMs and POS terminals• By using your debit card, you accept the terms andconditions stated in the <strong>Card</strong>holder agreement. Theterms and conditions are also uploaded on the<strong>HSBC</strong> India website for <strong>Card</strong>holders information3
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