Family Day Care Workforce Development - Community Services ...

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Family Day Care Workforce DevelopmentResearch Project Final Report, June 2011Positive characteristicsA large number of participants attributed their positive experience to being able to be assessedin their workplace (their home). Having support from their trainer was also seen as contributingpositively to a participant’s assessment experiences. In addition, a number of participants notedthat a supportive scheme contributed towards their positive experiences.FDC educator comments included:• “We had a supportive scheme”• “Our scheme supports us to complete assessments by holding a Saturday workshop once amonth”• “Our assessments were conducted within educator’s home and was still non-intrusive, positiveexperience”• “The trainer was willing to come to our homes to assess us”• “Assessment is carried out within own home. Trainer visits regularly and is supportive”.Negative characteristicsNegative characteristics included participant’s being unfamiliar with studying and finding it difficultto navigate the system. Others cited that their assessments were solely written assignments.Others commented that there was a lack of support for LLN issues.FDC educator comments included:• “I don’t always understand the assessments, hard to put thoughts onto paper in a clear wayafter not studying for so many years”.• “All assignments were written questions and assignments and research assessments.”• “Assessment were unclear, only written assignments assessor was incompetent andassessments inconsistent and differed between students – inflexible and unsupportive• “The assessments are NOT contextualised to the FDC sector”• “I found the assessment tasks to be hard to understand because of the language barrier”.Relationship with trainerFDC educators were asked to comment on their relationship with their trainer. It is worth notingthat not all FDC educators felt comfortable commenting on their trainer’s performance especiallyif their views were leaning towards a negative view. Their responses are listed below and areillustrated in Diagram 18.• 110 rated their relationship with their trainer as being positive• 17 rated their relationship with their trainer as being negative• 27 rated their relationship with their trainer as being both positive and negative• 22 did not respond to the question.Community Services and Health Industry Skills Council: www.cshisc.com.au31
Family Day Care Workforce DevelopmentResearch Project Final Report, June 2011Diagram 18: Relationship with trainer1101727 22PositiveNegative Mixed - bothpositive andnegativeNoresponsePositive characteristicsThose FDC educators that rated a positive relationship with their trainer cited that their trainerswere personable, friendly, helpful, accessible and highly skilled and experienced in FDC.FDC educator comments included:• “The trainer was helpful, direct and approachable. And they made an effort to know everyone”• “Approachable, eager to help, dedicated, full of knowledge, gave confidence”• “The trainer answered all my questions, knew her industry, explained things well”• “Trainer is knowledgeable, helpful and experienced in FDC, takes time to explain things -particularly with RPL procedure”.Negative characteristicsThose FDC educators that described their experience as being negative explained that they hadgreat difficulties in accessing their trainer. This was the main reason for a negative rating.FDC educator comments included:• “I do not know any of the trainer’s names and I speak with a different teacher each time. Emailresponses take over one week”• “I have a limited interaction with trainer, classes too big and teachers were difficult to contact”• “What relationship – the teacher would not know me from a bar of soap”.Training Materials and ResourcesFDC educators were asked to comment on the training and assessment materials they receivedas part of the training course. Their responses are listed below and shown in Diagram 19.• 104 rated their materials in positive light• 20 rated their materials in a negative light• 13 had mixed feelings about their resources – both negative and positive• 39 did not comment on their materials.Community Services and Health Industry Skills Council: www.cshisc.com.au32
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