3646 E-911 PSAP Equipment List EPL- Publication - Mississippi ...

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eing considered. You may request a copy of the contract from yourvendor or by contacting ITS in writing as follows: Anthony Hardaway,3771 Eastwood Drive Jackson, MS 39211 or by FAX at (601) 713-6380 or e-mail to anthony.hardaway@its.ms.gov.6. Specifications, Maintenance, and Response Times6.1 It is very important that the customer understand the specifications andmaintenance requirements under this RFP. These are described in theTechnical Specifications section of this EPL.6.2 Shipping costs are included as part of the product purchase price.6.3 Lightning damage coverage is included with each turnkey system aspart of the purchase price and is also included in the post-warrantymaintenance.6.4 Response times during both the initial one-year on-site warranty aswell as the post warranty on-site maintenance are the same:7. How to Place Your Order6.4.1 Vendors for warranty and maintenance must have responsecenters available 24 X 7 X 365.6.4.2 Vendor must provide a 1-hour response via telephone,remote access, or on-site to PSAP location.6.4.3 Vendor must provide a 3-hour on-site response from initialcontact if the problem cannot be resolved by telephone orremote access.6.4.4 Replacement parts must carry the same warranty whetherrefurbished or new.7.1 Please contact the seller with questions regarding pricing or productson this list. Contact information is provided in the Vendor InformationChapter as outlined in the table of contents.7.2 Please include the following information on all purchase orders.7.2.1 “E-911 PSAP Equipment EPL 3646. This will identify yourpurchase for audit purposes.7.2.2 Bill to Address7.2.3 Ship to Address7.2.4 Purchase Order Number6
7.2.5 Clear Description and Part Number7.2.6 Contact Name and Phone Number for youragency/institution purchasing agent8. Object CodesITS, in conjunction with the Office of the State Auditor and the Department ofFinance and Administration, requests that all EPL Customers carefully codepurchases with the correct Minor Object Codes. State agencies that utilize theStatewide Automated Accounting System (SAAS) should use the following objectcodes on purchase order documents for purchases from this EPL7
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