Volume 2, Issue 11 – May 24, 2013 - CoxHealth

I N S I D ET H I SI S S U E :Birthdays 2Angel pillows 2Take noteV O L U N T E E R N E W S L E T T E RV O L U M E 2 , I S S U E 1 1M A Y 2 4 , 2 0 1 3Win TV 2Sewing for Kids 3Stop smoking 3Ground breaking for new towerPain class 3CMN champion 4Picnic at SDS 4Parking lot work 4Leadership update 5Pet therapy pals 5Body fat testing 6Leadership update 6Best tip #20 6Leadership update 7Stuff the bus 7Best tip #21 7Last week, CoxHealthbroke ground on a new310,000-square-foot additionto Cox MedicalCenter South. This newpatient tower, scheduledto be completed in 18-24months, will house aWomen’s and Children’sHospital, a NeuroscienceCenter, and will includeroom for expansion.The $130 million projectis financed in part by anApril bond issuance. Twomajor gifts in support ofthe project were also announcedat the groundbreaking.Donors include:· The Jared Family:Linda and Jerry Jared,Curtis and Jade Jared,Roger, Andrew and CindyJared, and Brian and MichelleJared, in supportof the now-named JaredNeuroscience Center.· Arthur and Ruth AnnWhite, in support of thenow-named Dee AnnWhite Women’s and Children’sHospital.“As Springfield’s only locallyowned non-profithealth system, CoxHealthdepends on the generosityof our friends andneighbors,” said LisaAlexander, CoxHealthFoundation president.“We’re thankful to thosewho have committed tothis project, and we lookforward to working withcommunity members at alllevels of donation whowant to help CoxHealthmeet the needs of thosearound them.”Continued on page 5Cooking classes 8Poker walk 8Convoy of Hope 8Parking lot changes 9Trivia night! 10The customerspeaks11

P A G E 2It isscientificallyproven thatpeople whohave morebirthdayslive longer!BirthdaysJune 1 Lela Mayberry Wheeler OPJune 4 Susan Bryant Gift ShopJune 4 Louise Williams Gift ShopJune 7 Tom Meeks SNSIJune 10 Loretta Hicks AdmissionsJune 11 June Booth Gift ShopJune 13 Martha Dykshorn Information DeskJune14 Mary Cook FMCCJune 14 Stacy Twesten Child LifeJune 17 Amy Austin Pet TherapyJune 17 Stacey Sees Walnut Lawn ActivitiesJune 20 Beverly Otto Gift ShopJune 21 Betty Harris Information DeskJune 23 Barbara Dobey Information DeskJune 25 Joann Beechner Breast Care CenterJune 25 Lynn Dalton Pet TherapyJune 25 Deryl Marsell Gift ShopJune 28 Jane Adams Surgery Information DeskJune 28 Leah Callahan Flower DeliveryJune 30 Linda Sale Emergency DepartmentComfort angel project in 5th yearThe Comfort Angel project is awonderful pillow giveawayproject to our cancer patientsin the CoxHealth Hulston CancerCenter.Nearly 700 pillows with beautifulangels sewn on them havebeen given to cancer patientssince 2009.It would be helpful for the oneswho are sewing the pillows tohave some assistance through thedonation of materials. The mostfrequent material used is packagesof piping (for the edge ofthe pillows) and the Polyfil fiberstuffing.If you would like to donate to theproject contact:carol.borman@okstate.edu.Win TV & play stationPurchase your raffletickets for a 55”Vizio Smart TV andPlayStation 3 bundle.Tickets are $10 a piece,with all proceeds benefitingCMN Hospitals.Go towww.coxhealthcmn.comfor more details and topurchase your ticketsnow until May 24.T A K E N O T E

P A G E 4Local teen named CMN hospitals championDustin ReavesChildren’s Miracle NetworkHospitals of CoxHealth isproud to announce that DustinReaves of Fair Grove has beennamed this year's Children'sMiracle Network HospitalsMissouri Champion. Dustin willserve as a fundraising andawareness ambassador forCoxHealth CMN Hospitals andall children treated at CMNHospital’s 170 member hospitalsacross North America.Dustin, 13, was chosen forfacing his unique medical challengeswith courage and willserve to illustrate the impactof CoxHealth CMN Hospitalsand why donated funds areneeded for treatment, recoveryand charitable care. This fall,Dustin and champions selectedfrom each state will gather foran official ambassador trip toWashington, D.C., and Orlando,Fla.Since Dustin’s diagnosis withtype 1 diabetes at age 4, he’sbeen fascinated with the humanbody and medicine. Daily insulininjections and regular doctorappointments have given him aunique insider’s view into themedical field. Thanks to Children’sMiracle Network Hospitals,Dustin now has an insulinpump that has eliminated painfuldaily injections and improved hisquality of life. Now a teenager,he wants to become a pediatricendocrinologist so he can helpother kids cope with this chroniccondition.“We’re happy for Dustin andthrilled that he will representChildren’s Miracle Network Hospitalsof CoxHealth and Missouri,”said Tim Siebert, Cox-Health CMN Hospitals director.“The champions program highlightsthe important work ofCMN Hospitals across the nation,helping the families of sick andinjured children with medicalexpenses, medically relatedtravel expenses and so muchmore.”Reprinted from Cox ConnectionBy Randy BergerCompany picnic at SDC this year!Feedback we’ve receivedfrom the We Want toKnow survey shows ouremployees want an opportunityto provide input inmatters affecting our organization.We are committedto using the surveyto make improvements andare looking for ways to getyour feedback.For example, recently weasked for opinions aboutour annual employee picnic,The results were veryclear. We’re excited toask you to save the datefor a CoxHealth day atSilver Dollar City!Our special day will beheld Sept. 7, 2013. AllCoxHealth employees andvolunteers, including allcampuses and affiliatesare invited to spend theday at the park. You willreceive a full day’s admissionto the park for youand your immediate familymembers, discounts tofood vendors, plus exclusiveuse of the park onehour before opening andafterhours until 10 p.m.We’ll play bingo in the OperaHouse and set up ahospitality area for folksto take a break and visitwith others. More informationto follow later.Parking lot work this weekendT A K E N O T EFrom Engineering:Resurfacing and restripingis scheduledthis weekendon sections ofparking lots of CoxSouth, Meyer Orthopedicand RehabilitationCenterand Center forAdvanced Pain.

V O L U M E 2 , I S S U E 1 1P A G E 5Leadership updateFrom Branson Administration:Please welcome and supportMisty Denevan, RN, BSN asour new director of CriticalCare and Emergency Services,Branson, effective Monday,May 13.Misty had most recentlyserved as director of CoxNorth Emergency Departmentand Turner Center UrgentCare in Springfield. Misty is aSouthwest Baptist Universitygraduate and has a BSN fromCox College. She is currentlyworking on her Masters ofBusiness at Drury University.Misty has more than 13years of experience at Cox-Health and brings a strongbackground of leadershipbased on honesty, integrityand respect. Also, she strivesto have intentional relationshipswithin her organization,investing in the lives of thosearound her.Misty's accomplishments arethe result of proven compassionfor those whom sheserves, as she delivers consistentguidance through the constantchanges in health care.From her leadership experiencein critical care at Cox-Health, she has a strong trackrecord of tackling challengesfor both staff and their patients.Misty finds great satisfactionin knowing that whenwe focus on our employees, wecan provide a service that isbetter for our patients.Holiday hours for fitness centersMonday, May 27:There will be no classes heldat all locations this day.Normal business hours andclasses will resume as usualon Tuesday, May 28.Club holiday hours for MemorialDay are as follows:The Meyer CenterOpen 7 a.m. - 6 p.m.Kids’ Club will be availablefrom 9 a.m. - 1 p.m.Family Swim will be from 1 -5:30 p.m.24/7 access, no staff will beavailable at North, Republicand Willard.New tower continuedfrom front pageOnce completed, the Dee AnnWhite Women’s and Children’sHospital will occupy theGround – 2nd floors of theproject and include a new NeonatalIntensive Care Unit, PediatricIntensive Care Unit,Pediatric Unit and Post-PartumUnit with easy access to CoxSouth’s existing Labor andDelivery area and women’s andchildren’s physician offices.The Jared Neuroscience Centerwill occupy floors 7 – 9 andinclude inpatient care units,plus clinic space forSpringfield Neurologicaland SpineInstitute physiciansand Ferrell-DuncanClinic neurologists.

P A G E 6Hydrostatic body fat testingWhat is a body fat test? Abody fat test provides youwith your body compositionanalysis to give you a result ofyour body fat percentage andother results to help youreach your goals.Take advantage of this opportunityand schedule your appointmentfor the most accuratebody composition analysisaround. A trained technicianand clinic will be at CoxHealthFitness Centers The MeyerCenter next month.Tuesday, June 117 a.m. - 1 p.m.Wednesday, June 122:15 - 6:45 p.m.The test takes less than 15minutes. Come prepared with abathing suit and towel as thehydrostatic testing methodswill submerge your body inwater. You will receive a 4-page personalized body fatanalysis that includes body fatpercentage, lean mass percentage,target body fat percentagefor optimal health,resting metabolic rate, caloricexpenditure by exercise, anddetailed history of any previoustests.Cost is only $55! If you havehad the test before, subsequenttests are only $35.Call 269-3282 to scheduleyour appointment at theMeyer Center! Payment ismade at appointment time,the day of your test.For additional informationyou may visitwww.BodyFatTest.com or call314-614-5979 .Leadership updateBruce Robison, VP, Cox-Health chief informationofficer: I am very pleasedto announce Michael Elley,our Cox Branson vicepresident and CIO will beassuming an enterpriserole to develop and recommendstrategies foremerging technologies.This role will bring Michaelto the forefront of sev-eral very important areaswhere CoxHealth needscohesive strategic initiativesbuilt into the Si3roadmap. First in line is acomprehensive look attelemedicine and the prioritieswe see in the nearand long term.Over time this effort willhelp assure our agility in achanging landscape, and bepro-active for the introductionof new technologiesto engage our patients,our employees andserve our communities.As he may be solicitingyour expertise and inputfrom time to time, pleaseextend Michael a warmwelcome.Your best year yet Tip #20T A K E N O T EMake a fitness commitment.Sign up to run orwalk a 5K. Registering fora 5K will give you a specificgoal to work toward, saysDonna Webb, CoxHealthdietitian.Whether you plan to walkor run 3.1 miles, you aremore likely to reach yourgoal if you set a time andplace to do it. Donna recommendsgiving yourselfeight weeks to prepare forthe event. Don’t bedaunted by the distance –begin by walking a quartermile. “Start where you’reat and progress fromthere,” she says. “But it’simportant to start!”

P A G E 7Leadership updateEffective June 1, 2013, LynneYaggy will assume the role ofvice president/chief nursingofficer at Cox Medical CenterBranson. Lynne will report toWilliam Mahoney, president ofCox Medical Center Branson.Two of our key strategic prioritiesare standardization andintegration. To position ourselvesin a structure to promotethese priorities, Lynne will alsoreport to Karen Kramer, Cox-Health VP, chief nursing officer,for areas of nursing practice.Lynne will continue to serve asthe system nursing leader forclinical information systems.Lynne is a Burge School of Nursinggraduate and has a BSNfrom the University of Missouriand her Master of Science inNursing Administration. Lynnehas more than 30 years of experienceat CoxHealth, beginningin the Emergency Departmentand in Public Relations. She hasworked in Nursing Administrationsince 2002. Lynne's personalstrengths include large projectexecution, program planning andnursing advocacy. These qualitiesand her variety of leadershipexperiences and successes haveprepared her well for this newrole.Beth Rutherford will assume therole of administrative director ofNursing on June 1. Beth’s responsibilitieswill include leading anddeveloping our Women's and Children'sservice lines and oversightfor the clinical nursing departmentsof NICU, L&D, Peri ICU,Post-partum & Newborn Nurs,Pediatrics and PICU. In addition,she will be responsible for ourCase Management services anddivision of nursing budgets.Beth has more than 18 years ofnursing experience and has beenwith CoxHealth since 2004. Sherecently completed her master'sdegree in Organizational Leadershipfrom Evangel Univ. Since 2010,Beth has served in the leadershiprole of nursing project coordinator.Her responsibilities include coordinatingall aspects of the ANCCMagnet application and designationprocess. She has been instrumentalin the development and implementationof multiple nursing and organizationalinitiatives, includingNDNQI database management,Lean, Housewide Partnership Counciland Nursing strategic planning.Effective this week, we will beginto actively recruit internally for areplacement for the nursing projectcoordinator position.Stuff the bus is back!We are excited to once again beinvolved in a Springfield communityproject to provide schoolchildren with new backpacks andschool supplies to get them readyfor a great start to the newschool year.This year’s Stuff the Bus event atCoxHealth will be held Thursday,July 25. The school bus will bestopped at Cox South from 11a.m. – 1 p.m., and at Cox Northfrom 1:30 p.m. – 2:30 p.m.More details to come includingthe list of school supplies neededto stuff the backpacks.Thank you in advance for yourparticipation. Last year, Cox-Health provided more backpacksthan any other participant!Make it your best year Tip #21T A K E N O T EDon’t forget your wholegrains. Try a new one today.Whole grains aremore nutritious than refinedgrains. They containvitamins, fiber and healthyfats, while refined grainsquickly turn to sugar inyour body and can lead tochronic disease. Avoidgrains that have long listsof ingredients, and particularlywatch out for“enriched” ingredients.Instead, try 100 percentwhole wheat breads andpastas, brown rice, steelcut oats, quinoa and barley.

V O L U M E 2 , I S S U E 1 1P A G E 8Culinary classes offeredWe are excited to announcethat CoxHealth has partneredwith Price Cutter to offerhealthy cooking classes atPrice Cutter’s Taste CulinaryKitchen, at Republic Road andKansas Expressway.Our expertdietitians will teach you deliciousnew recipes (with lots offree samples!) using real,whole foods.Join us for our first class onMay 23, with a menu featuringcollard greens sushi rolls,baked chicken stuffed withpesto and cheese, and Vietnamesefresh spring rolls.Register here: http://www.pricecutteronline.com/blog/2013/04/flavor-packedculinary-bundles-wraps/Thenext available class will beJune 18.Annual poker walkAll CoxHealth employees andfamily members are welcometo join us for our annual PokerWalk on Wednesday, June 19,2013. Walk 1/3 of a mile for 5laps and receive a playing cardeach lap. Prizes given to thebest poker hand at each location!If you have any questions,please call Corporate and EmployeeWellness at 269-9140.Locations:Burrell Pond6-8 a.m.11 a.m. to 1 p.m.4 -6 p.m.North Hospital (RobbersonLot)11 a.m. to 1 p.m.Meyer Ortho and RehabHosp/BJC/FDC (RonaldMcDonald House)6-8 a.m. 11 a.m. to 1 p.m.4 -6 p.m.join us for ourannual PokerWalk onWednesday,June 19, 2013.Give to Convoy of HopeThank you to all of you whowant to offer support tothe families of Moore,Oklahoma. Convoy of Hopehas a very organized effortand is part of the recoveryprogram.Convoy of Hope will have adonation collection site thisSaturday, May 25, from 10a.m. – 6 p.m. in the BattlefieldMall parking lot nearNewk’s Express Cafe, 2825S. Glenstone Avenue.You can donate muchneededitems to aid in disasterrelief including ready-to-eat foods (EZ-Opencanned items, snack crackers,cookies, granola bars,toaster pastries, peanutbutter, crackers, etc.); bottledwater, diapers, babywipes and flashlights withbatteries.If you’d like to make amonetary donation to Convoyof Hope’s efforts, visitthe Moore donation page atthis link.

P A G E 9Changes in parking at Cox SouthWe want you to beaware of some changesin parking on the CoxSouth campus beginningnext month and to explainthe reasons forthe changes.Due to the constructionand the footprint of thenew Cox South tower,we are losing 150 patientand visitor parkingspaces in the lot to thewest of the main hospitalentrance.To accommodate constructionof the newpatient tower, employeeparking areas aroundthe hospital will undergopermanentchanges.So our patients and visitorscan have close accessto our facilities,please make use of thefollowing employeeparking locations:The PrimroseStreet lotSurface parkingsouth of thehospital betweenEmergencyDepartmentand JamesRiver FreewaySurface parkingwest of theparking garageParking garageThe changes for employeeparking take effectMonday, June 3.Parking spaces will be re-striped June 1-2 toreflect the map at thislink.Employees will be askedto park only in the areasmarked in white on themap and the parkinggarage beginning June3.The 2 nd , 3 rd , and 4 th levelsof the parking garageare all open foremployees, as well asthe south half of thegarage on the 1 st floor.Please note, there areapproximately 275 underutilizedparkingspaces on the top deckof the parking garage(4 th floor) which morethan make up for thenet loss of spaces forthis project. On averageon any given day,there are only about 15cars on the top deck ofthe parking garage.Visitors/patient parkingareas are marked in yellowon the map.Again, parking changesreflected in the newparking map go into effectJune 3. CoxHealthSecurity will be availableto assist employeeswith finding the appropriateparking areas.We understand thatthese changes will meanthat some of you willhave to park fartheraway from your usualentrance into the facility.In the days beforethis change occurs,please consider howyour arrival time towork might need to beadjusted.Volunteers, please DONOT park in areas thatare specially designatedfor patients such as: 30minute parking, ERparking, etc.If you have any concernsabout the parkingsituation please talkwith someone in the volunteeroffice.T A K E N O T E

Voice of the customerFrom Leandra Wagner, Adult Medicine and Endocrinology: I am an employee here at Cox. My son was recently at South on 7 inPediatrics. We had such a wonderful stay considering the circumstances. The whole staff was wonderful to my son. Hisnurses both named Leanne and the day nurse who I cannot remember her name always made sure we had what we needed.He had two very awesome respiratory therapists as well, they were both very prompt and made sure he had his breathingtreatments and always made sure we were comfortable and didn't need anything. My son is now home and doing very wellthanks to the wonderful caring staff. You guys are awesome. From the bottom of my heart, thank you very much.When we hear customers use the word “always” to describe our care as in this message above, it’s an indication that patientcare staff is consistent with great service behaviors, such as asking before leaving the room if there is anything elsethey can do for patients and families.A patient comment shared with Guest Services: “I have been so happy with all of the Cox employees we have worked with. It’sbeen an awesome experience!”From a Contact Us message on coxhealth.com: “I was a patient over the weekend, 4th floor (Cox South). I want to thankthe staff for making my stay as painless as possible as well as the excellent treatment by RN Rachel (not sure of her lastname). Her professionalism and care she took to ensure I was taken care of was above the call of duty. She was excellent.”Patient Patricia Thompson wanted everyone to know she had an awesome experience in the ER in Branson. She expressed that Dr.Rick Blaubaugh was exceptional! She continued to brag about the X-ray techs, saying everyone was so pleasant. She had not experiencedthis care anywhere else and she wanted everyone to know she appreciated it. Way to go Branson Emergency Room!From a Contact Us submission: “I just wanted to write this morning to express my gratitude to the staff of Cox. My wifeand I just had our son two days ago. This is our first child, and therefore the experience was entirely foreign to us. Everyonewe dealt with was incredible! Our nurse Angela was right there with us the whole time in delivery! Karen took care ofour boy right after the birth and quickly reminded me to get out my video camera. I had gotten all caught up in the processand totally forgot about that. If it wasn't for her, we would've missed out on recording that moment.Our nurses like Ann, Paula and Patti who took care of us after the birth were equally great. Everyone was no nice, helpfuland comforting! They did their very best to make our experience and stay as great as possible and we will forever bethankful to them! I don't know what else to say other than thank you!”The purpose of this volunteer newsletter is to provide CoxHealth volunteers with relevant news in a timely manner.Editors: Pat Long and Stephanie SpradlingPhone: 269-4169