EASY wAYS tO ORDER - Niton 999 Equipment

You Rely on Your Equipment... We Make Your Equipment Reliable...Niton will not be responsible for extra deliverycharges resulting from non-deliveries. If thecourier is unable to complete your deliveryand goods are returned to Niton, the fee fordeliveries Returned to Niton is £10.50 (thisamount will be deducted from the value ofgoods returned or charged to your accountbefore goods are re-dispatched).It is the customer’s responsibility to inform Nitonof non delivery within 24 hours of receivingyour order shipping/order conformation. OurCustomer Services Team will be happy to liaisewith the couriers on your behalf in order toensure the successful delivery of your order.Economy DeliveryThis service provided by Royal Mail is notguaranteed. Royal Mail aim to deliver within5 working days. If you do not receive yourorder within 5 working days please contactour Customer Service Department for furtherinformation.Please be aware that when using our EconomyDelivery Service Royal Mail will not consideran item delayed until 15 working days havepassed since the order was dispatched.Once the 15 working days have passed we canenter into the claims procedure with Royal Mail;however please be aware that we can not reissuegoods sent by Royal Mail until the RoyalMail investigation has been completed.Returns and OrderCancellationYou also have a statutory right to cancel yourpurchase. If you wish to cancel you must tell usin writing, by telephone, fax or emailsales@niton999.co.uk upon receipt in order toobtain a Returns Number.You should keep evidence of having given yourcancellation notice, such as a certificate ofposting. You must take reasonable care of theproduct and you must return the product to us(at your own risk and cost) within 14 days ofdispatch (7 days for Sale or Clearance Items).All goods remain your property until they arereceived by our Returns Department.The product must be returned unused (exceptto the extent use was reasonably necessaryto examine the product) and with the originalpackaging and Sales Receipt with the reversesection completed with the Returns Information.We will refund the purchase price of the productless the delivery charges.The following products are excluded from thislegal right to cancel: audio/video recordings,DVDs or computer software that you have takenout of the sealed packaging in which they weredelivered to you; products made or customisedto your own specification, Books and any otherproducts that by reason of their nature cannotbe returned such as earpieces for hygienereasons.Trade Counter ReturnsItems purchased from our Trade Counter Facilitymust be returned within 14 days of purchasetogether with the Sales Receipt and are subjectto a 10% re-stocking fee. Items will not beaccepted without proof of purchase.EASY WAYS TO ORDER(Faulty orDamaged ProductsWe will refund the purchase price together withthe delivery charge for any product which isdelivered in a damaged or faulty condition.We will warranty any product which develops afault within a period of 6 months from delivery(other than due to normal wear and tear, failureto follow instructions or misuse) Niton willreplace the product with the same, or a similarproduct (subject to stock availability).Once six months from date of purchasehave passed you will be referred to theManufacturers warranty, therefore it isimperative that you keep the documentationsupplied with your product.If you have a faulty product please contact ourCustomer Service representatives for furtherinformation.As some products may need to be referred tothe manufacturer you must allow 30 days fromour receipt of your product for your refund tobe processed, or a replacement product to bedespatched.We reserve the right to refuse to issue a refund/replacement product and to recover the cost ofthe return delivery from you in the event thatthe product is found to have suffered damageafter delivery, or has been misused, or usedother than in accordance with the instructions orif the problem is due to normal wear and tear.Products received faulty must be reported uponreceipt and all packaging materials retained.For further information on how to return faultyor damaged products see our returns policy atwww.niton999.co.ukNothing in this section or elsewhere in theseTerms and Conditions or in our returns policyaffects your statutory legal rights.VATAll prices on our website include VAT at thecurrent rate of 15% where applicable.Security and DataProtectionWe are committed to protecting your privacyand the security of any information givento us in order for us to process your order.We will not sell or pass your details to thirdparty organizations except for the purpose orprocessing your order.Our liabilityWe will not be liable to you where performanceof any of our obligations is prevented orrestricted by any circumstance or cause beyondour reasonable control.You are responsible for the use you make of theproducts you order. To the extent not prohibitedby law, we accept no liability for any losswhich is not reasonably foreseeable or for anybusiness loss (which includes loss of profits,contracts, goodwill, opportunity and othersimilar losses).We accept liability for death or personal injurycaused by our negligence, and responsibilityfor fraudulent misrepresentation and any otherliability that cannot, under English law, beexcluded.01293 5498588General InformationNiton Equipment Limited is a companyregistered in England.Our company number is 3975167 andour registered office address is NitonEquipment Limited, Niton House, PriestleyWay, Crawley, West Sussex, RH10 9NT.Our VAT registration number is641768911.Any formal legal notices should be sent to usat the address at the end of these Terms andConditions by post, or by email and confirmedby post.Failure by us to enforce a right does not resultin waiver of such right. You may not assignor transfer your rights under these Terms andConditions.If any part of these Terms and Conditions isfound to be unenforceable as a matter of law,all other parts of these Terms and Conditionsshall be unaffected and shall remain in force.No term of any contract subject to these Termsand Conditions shall be enforceable by virtue ofthe Contracts (Rights of Third Parties) Act 1999by any person not a party to such contract.You and we agree that English law appliesto these Terms and Conditions and thatany dispute between us arising out of or inconnection with these Terms and Conditions willonly be dealt with by the English courts, unlessyou are resident in another part of the UnitedKingdom, in which case the applicable law ofthat part of the United Kingdom will apply andany dispute will be brought before the courtsthere. We are required by law to inform youthat purchases can be concluded in English onlyand that no public filing requirements apply.8 ( 6 +86CONTACT US...We are available 24 Hours A Day - 7 Days A Week -365 days a year via email, but if you would like tospeak to a Niton representative in person please do nothesitate to call our contact number below.(+WWW.NITON999.CO.UKCONTACT US ONLINE24 Hours A Day - 7 Days A Week -365 days a yearsales@niton999.co.ukCustomer Care Guarantee: We aim to respondto your emails within 2 working days.CONTACT US by phoneFully trained, knowledgeable advisors areavailable. Monday - Friday 9am - 5.00pm01293 549 858We may monitor and/or record calls for thepurposes of training, quality control and / orimproving customer service.CONTACT US by fax24 Hours A Day - 7 Days A Week -365 days a year01293 538 062Customer Care Guarantee: We aim to respond toyour fax within 2 working days.CONTACT US by MAILNiton Equipment Ltd, PO BOX 999, CRAWLEY,West Sussex, RH10 6YGMake cheques payable to;Niton Equipment LtdCustomer Care Guarantee: We aim to respondto your letter within 2 working days.291TERMS & CONDITIONS