Emir<strong>at</strong><strong>at</strong>es SkyCargoEmir<strong>at</strong>es SkyCargopresented DiamondAward <strong>at</strong> WCS 2013Emir<strong>at</strong>es SkyCargo was presented with <strong>Air</strong>Cargo World’s ‘<strong>Air</strong> Cargo Excellence’ Award <strong>at</strong>the three-day 7th World Cargo Symposium heldin the Q<strong>at</strong>ari capital Doha from 12 to 14 March2013. The top Diamond award presented to Emir<strong>at</strong>esSkyCargo, recognized it’s achievements inthe <strong>Air</strong> Carrier 800,000 or more tonnes c<strong>at</strong>egory.Receiving the award, Ram Menen, Emir<strong>at</strong>esDivisional Senior Vice President Cargo said, “Thisaward draws <strong>at</strong>tention, not only to the excellenceof our oper<strong>at</strong>ions, but the excellence of ourteam throughout the network.” In paying tributeto his team, Menen invited colleagues <strong>at</strong>tendingthe final day of the World Cargo Symposium ontothe stage to jointly receive the award.<strong>Air</strong> Cargo World’s readers gave Emir<strong>at</strong>es Sky-Cargo the highest overall r<strong>at</strong>ings in excellence.These r<strong>at</strong>ings were garnered from the findingsof its ninth annual <strong>Air</strong> Cargo Excellence Survey,which measured carriers and airports on specificcriteria, raking and identifying top performers.Freight forwarders r<strong>at</strong>ed airline carriers on customerservice, performance, value for moneyand inform<strong>at</strong>ion technology.In the closing plenary session of the World CargoSymposium, Des Vertannes, IATA Head of Cargo,reiter<strong>at</strong>ed the success th<strong>at</strong> Emir<strong>at</strong>es SkyCargohas had since its inception in 1985 with RamMenen <strong>at</strong> the helm of the Division. “It has been apleasure to see Emir<strong>at</strong>es SkyCargo not only taketo the skies, but become one of the world’s leadingair cargo carriers. In growing rapidly, we haveworked hard to ensure th<strong>at</strong> our reput<strong>at</strong>ion is secondto none. As a team, we remain resolute tocontinue to grow with our customers’ needs as aprimary focus,” said Menen.SkyCargo Strengthens itsCool Chain Premium ServiceSkyCargo has strengthened its CoolChain Premium Service with the appointmentof an additional cool chain solutionsprovider. SkyCargo has contractedCSafe, a global provider of cool chainsolutions, for the supply and service ofmobile refriger<strong>at</strong>ion units used for itsCool Chain Premium Service, whichspecialises in the transport of temper<strong>at</strong>ure-sensitiveproducts, including pharmaceuticals.The contract will provideunits for SkyCargo’s important Dublin toAustralia route, which oper<strong>at</strong>es throughDubai. Upon completion of a successfultest period, SkyCargo will analyse additionallanes for opportunities to furtherexpand the agreement.“With the growth and size of SkyCargo,it’s critical th<strong>at</strong> we have the necessarycapacity and flexibility to providecool chain solutions for our customersth<strong>at</strong> meet their specific needs,” saidMoaza Al Falahi, the newly appointedVice President Cargo Business and ProductDevelopment, Emir<strong>at</strong>es SkyCargo.“The seamless movement of importanttemper<strong>at</strong>ure-sensitive healthcare andpharmaceutical products from one pointto another is one of the key strengths ofSkyCargo.”Mark Mohr, CSafe’s Director of CustomerSupport and Partner Management,added, “We look forward to being a truepartner to SkyCargo by providing thehighest levels of service and support th<strong>at</strong>will add value to customers and both ourbusinesses.”SkyCargo offers three Cool Chain solutions,namely Cool Chain Basic, CoolChain Advanced and Cool Chain Premium,each of which is designed to meetthe requirements and specific needs ofcustomers for the shipment of temper<strong>at</strong>uresensitive products from fruit andvegetables to healthcare products andpharmaceuticals. In 2011 to 2012 financialyear, SkyCargo carried more than3700 tonnes of temper<strong>at</strong>ure-sensitivepharmaceutical and healthcare productsthrough its Cool Chain Premium Service.From left to right: Moaza Al Falahi, Emir<strong>at</strong>es Vice President Cargo Business and Product Development;Pradeep Kumar, Emir<strong>at</strong>es Senior Vice President Cargo Revenue Optimis<strong>at</strong>ion andSystems; Mark Mohr, CSafe Director of Customer Support and Partner Management; and ClausNickel, Emir<strong>at</strong>es Cargo Product Development Manager.40 April 2013
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