Summer 2013 - Goodwill Southwestern Pennsylvania

Volume 32 Number 2GoodWORKSWhat is it?The City of Pittsburgh EARNJob Search Program helpsindividuals who are receivingtemporary aid for needyfamilies find employment.Program participants engagein a variety of servicesthat support their employmentgoals, including basicassessment, job readiness,and a variety of job searchactivities intended to resultin employment within 90days. Clients who do notbecome employed within 90days may continue their jobsearch activity and/or gainwork experience at Goodwillin production services, retail,housekeeping, food serviceor clerical support positions.Shaquona followsEARN Job Searchpath to employmentOver a one-year period, Shaquonaprogressed from fulfilling a communityservice obligation at the GoodwillComputer Recycling Center to beinghired as a cashier at the LawrencevilleGoodwill store. She followed a path thatincluded the City of Pittsburgh EARNJob Search Program, and a long-termcommunity service placement at theGoodwill Retail Training Store inLawrenceville.At the Lawrenceville Goodwill store,Shaquona worked alongside store traineesand employees in the backroom, learning toprocess clothing and housewares donations.Because of her innate sense of customerservice and her infectious smile, Shaquonasoon was invited to train as a cashier andbecame a Goodwill employee onFebruary 8, 2013. l2012 Annual Report2012 Recycling 2012 Service StatisticsIn 2012, Goodwill of SouthwesternPennsylvania recycled 27,271,299pounds of donated goods. Some of theitems recycled, which make up thisfigure, include:• 182,658 lbs. of toner containers• 4,391,626 lbs. of recyclablescollected at the Fayette CountyRecycling Center – aluminum,plastic, glass, newspapers• 20,043,219 lbs. of retailrecyclables – such as books, shoes,toys, housewares, hats, belts, purses,clothes, domestics, plush• 2,653,796 lbs. of e-waste – whichincludes computers, computercomponents and televisionsPROGRAM ANNUAL NUMBERSERVEDPA CAREERLINKPittsburgh Center ................................... 7,665legheny East ....................................... 5,212A legheny West ...................................... 2,524Goodwi l of SWPA ..................................... 545Fayette ................................................... 3,482Greene ...................................................... 696Total .................................................... 20,124ASSESSMENTSVocational Evaluations.............................. 125CASAS / City Youth ................................... 123Other Assessments .................................... 40Total ......................................................... 288ASSISTIVE TECHNOLOGYConsumers ................................................. 92Community Members ................................. 47Employees ................................................ 252Total ......................................................... 391COMMUNITY SERVICESDuquesne Light ................................... 36,594Emergency Needs Fund ........................... 300Emergency Client Fund .............................. 30Food Pantry ........................................... 1,715Pleasant Va ley Shelter Clinic Visits 685Mission Vision ............................................. 46VITA Tax Prep ........................................... 349Clubhouse Fayette ...................................... 91Total .................................................... 39,810DISABILITY SERVICESOffice of Vocational Rehabilitation ............ 307Office of Inte lectual Disability 346Passages .................................................... 22Senior Citizen Center ................................. 30Total ......................................................... 705Service HighlightsOver 65,000people helped byGoodwill during 2012More than 65,000 individuals were helped in 2012. Examples of growth arehighlighted in the stories that follow. Read about Dion, Josh, Joe and Denniswhose spirits were lifted and lives were enriched when they found work.PROGRAM ANNUAL NUMBERSERVEDEDUCATIONGoodwill Literacy Initiative – GLI .............. 590Goodwi l EmploymentTraining Center – GETC ............................. 23Driver’s Ed .................................................. 67Intake e-Job .............................................. 959Total ...................................................... 1,639Pittsburgh Initiative toReduce Crime (PIRC)................................. 63Computer Recycling Center ....................... 52Economic Stability forFathers (now AFFECT) ............................. 369Reintegration ............................................ 150McKeesport CareerDevelopment Center ................................. 404Total ...................................................... 1,038JOB TRAININGEMPLOYMENT / PLACEMENTGoodwill of SWPA ............................. 293McKeesport ................................................ 69PA CareerLink - Job Order Hires .............. 282Total ......................................................... 644SUPPORTED HOUSINGGoodwi l Center ........................................ 137HEART House (Adult) .................................. 7HEART House (Children) ............................. 9Northside Common MinistriesNight Shelter – Unduplicated .................... 314Northside Common MinistriesPermanent Housing .................................... 11Total ......................................................... 478TRANSITIONAL & YOUTH SERVICESTransition Works! A legheny ....................... 24Transition Works! Westmoreland ................ 12Project SEARCH ........................................ 15GoodGuides Youth Mentoring Program –Mentors ....................................................... 31GoodGuides Youth Mentoring Program –Youth ......................................................... 145Total ......................................................... 227GRAND TOTAL ........................... 65,344• An increase of more than 4,000 individuals from 2011 who received servicesand programs agency wide.• Community Services, which includes help for the hungryand assistance for seniors, totaled 39,810.• Northside Common Ministries provided 5,752 nights of emergencyshelter for homeless men (with an average stay of 18 nights.)Goodwill SWPA provided services and programsto help 65,344 individuals in a varietyof ways last year, according to the agency’sannual report for 2012. Nearly 40,000 benefittedfrom various community services andmore than 20,000 received job-related servicesthrough PA CareerLink ® . Other major serviceareas were education, job training, disabilityservices, and transitional and youth services.Total revenues for 2012 were$49,435,900 compared to $47,071,593 in2011. Net retail revenue for the year was$27,769,486 or 56 percent of total revenues,compared to $22,995,558 or 49 percent oftotal revenues for 2011.The annual report is available online at www.goodwillswpa.org/publications. To request ahard copy, please contact Annette Hostoffer,Director of Development, at 412-632-1941or annette.hostoffer@goodwillswpa.org. l5

Today’s Goodwillis lasting tributeto Dr. Robert FoltzBy Michael J. SmithPresident/CEOThe Goodwill family was deeply saddenedwhen Dr. Robert S. (Bob) Foltz, our longtimefriend and colleague, passed away onApril 14, 2013. Bob served as Presidentof Goodwill Industries of Pittsburgh from1977 until his retirement in 2002. He wasthe very heart and soul of Goodwill in thisregion, and was a nationally recognized andwidely respected visionary leader who builtthe foundation for the agency we are today.Bob created a dynamic and vibrantorganization with a strong human servicesmission, and he was always focused onhis beloved clients and the challenges ofbringing the power of work into their lives.Beyond his contributions to our region, Bobworked passionately to grow the Goodwillmovement around the world in countriessuch as Jamaica, Poland and Italy.As a testimony to his contributionsto Goodwill, Bob was chosen to receivethe 2002 J.D. Robins, Jr. DistinguishedCareer Award from Goodwill International’sConference of Executives, a very prestigioushonor recognizing his outstandingachievements and his dedication to theadvancement of the Goodwill movement.He also received Goodwill’s Kenneth KingAward for Management Excellence in 1992;was co-winner of the Gerald L. Clore Awardfor International Development in 1993;and was named to the Goodwill IndustriesInternational Hall of Fame in 2006.When he retired, Goodwill’s Boardof Directors honored Bob by naming theGoodwill headquarters building (then onEast Carson Street on the South Side) asthe Robert S. Foltz Building. The plaquededicating the building to Bob’s memory isnow mounted on the Goodwill WorkforceDevelopment Center in Lawrenceville.For me, Bob’s passing was a verypersonal loss. He was my boss, my mentorand my friend for many years. I will alwaysbe grateful for having had the privilege ofknowing Bob, a truly outstanding, one-of-akindperson with deep compassion for peopleand a steadfast commitment to the Goodwillmission. l2What is it?RISE (Reentry throughIndustry Specific Education)is a pre-apprenticeship constructiontraining programfor facilities maintenancecreated in conjunction withthe Home Builders Institute(HBI), a national leader forcareer training in the buildingindustry. The RISE Projectintegrates work-basedlearning with vocationaland academic skills trainingand includes job readiness,employability skills, careerdevelopment, life skills andon-the-job training.Trades training plan“a perfect fit” for AmirGoodwill’s RISE Project proved to be a perfectfit for 19-year-old Amir of Pittsburgh. He waslooking for employment but did not want to goback to a traditional classroom setting. Whenhe learned that the RISE Project is 70%hands-on training, he knew it was right for him.So far, Amir has learned how to buildand repair walls, how to reset a bathroomtoilet, and how to tell if a wire is carryingelectricity. After attending RISE Job Readinesssessions, he was surprised to learn that healready had some skills to create a resume,and practicing different styles of interviewingprepared him for his first job interview.Amir is excited to be learning the skillsnecessary to pursue a career in the trades andmay eventually apply for an apprenticeshipprogram. l

“Faces of Work” toursfor donors and friendspeek inside GoodwillGroups of Goodwill donors, along withcommunity and corporate leaders, recentlytoured the Workforce Development Center inLawrenceville for a behind-the-scenes lookat how their donations create opportunitiesfor individuals who have disabilities or otherbarriers to employment. Attending the two“Faces of Work” tours in early June weredonors to the annual fund drive, GoodwillAuto Auction, and Computer RecyclingCenter, along with representatives fromfoundations and corporations, employers andcommunity leaders.“We hosted guests at our main facilityto thank them for supporting Goodwill and toshow them how their donations and partnershipsactually help people with specialneeds,” said Annette Hostoffer, Directorof Development. “They saw first-hand thatGoodwill is much more than stores.”Goodwill staff and clients spoke tothe visitors in education classrooms, thecenter for seniors who have intellectualand developmental disabilities, the housekeepingdepartment, and the productionarea that employs nearly 100 people withdisabilities. The guests also saw a videothat features seven Goodwill clients andtheir stories.The “Faces of Work” tours will be held eachspring and fall, with tours already scheduledfor Oct. 8 and 10. For more information,contact Annette Hostoffer at 412-632-1941or annette.hostoffer@goodwillswpa.org. ltwww.goodwillswpa.org“The tour wastremendous,” said BrandonB. White, Sr., of the PNCFinancial Services Group.“Hearing directly from theclients helped me betterunderstand how Goodwilltrains individuals who havebarriers to employment.”Tour attendees learn aboutthe Youth Mentoring andRISE exhibits in the lobby ofthe Workforce DevelopmentCenter.3

GoodNewsfrom GoodwillMore information atwww.goodwillswpa.org/newsYouthWorks mergeswith GoodwillYouthWorks, Inc., which had been a freestandingPittsburgh-based youth workforcedevelopment agency since 1999, isnow a program of Goodwill, operating itscareer exploration and job readiness trainingprograms forat-risk youth. Themerger will enableYouthWorks toenrich and expandits services andadds a new dimensionto Goodwill’semploymentrelatedprogramsfor youth. YouthWorks serves approximately600 Pittsburgh-area youth living indisadvantaged communities and dealingwith challenges such as poverty, homelessness,and foster care, by helping thempursue employment and career developmentopportunities.Healthy Start Housejoins GoodwillThe Healthy Start House facility in the Cityof Duquesne, which provides housing andservices for homeless women and theiryoung children, is now operated by GoodwillSWPA. Formerly part of Adagio Health,Healthy Start House provides a safe environmentand supportive services for homelesswomen and their children to help themprepare for independent living. The programoffers bridge housing for pregnant womenand mothers of young children. Residents participatein life skills education activities anddevelop short- and long-term goals focusedon securing employment and obtaining permanenthousing.Pa. Treasurer delivers“reclaimed” moneyOn May 17, Pennsylvania TreasurerRob McCord delivered a mock check toGoodwill representing $3,184 the agencyhad claimed through the state’s UnclaimedProperty Program. Goodwill AccountsReceivable Clerk Annie Boccardi wasresponsible for claiming the money forGoodwill and worked with the TreasuryDepartment to prove the claim. The fundswill be used for the Goodwill YouthMentoring Program’s public garden projectin Lawrenceville. t4Beyoncé Supports GoodwillSuperstar Beyoncé Knowles-Carter –the internationally renowned singer,songwriter, dancer and actress – islending her voice to help raise awarenessabout Goodwill’s mission of transforminglives through the power of work.She is encouraging fans to supportGoodwill by promoting donation drives ather North American concerts in 24 citiesfrom late June through early August.Learn more about the Goodwill-Beyoncépartnership and see her Goodwillthemedvideo, “I Was Here”, athttp://www.goodwill.org/give.Pennsylvania Treasurer Rob McCord (right) presentsmock check to Goodwill CFO John O’Britz (left) andJackie Abel-Stavropoulos, Program Manager of theGoodwill Youth Mentoring Program which will makeuse of the reclaimed funds.

Driver Ed program expandsThanks to the recent acquisition of a newtraining vehicle, Goodwill of Fayette Countyhas expanded the availability of its drivereducation program from two days a week tofive. The only state-licensed driver educationprogram in Fayette County, it provides studentswith the skills and knowledge requiredto pass the Pennsylvania driver’s road test andto encourage a life-long commitment to safedriving. Goodwill launched its driver educationprogram in 1997 because of the importantrole driving often plays in finding and keepinga job. Since then, over 2,500 individuals havelearned to drive with Goodwill’s help.www.goodwillswpa.orgDriver Education InstructorAndy Dorsey likes GoodwillFayette’s new trainingvehicle.Driver Education InstructorAndy Dorsey likes GoodwillFayette’s new trainingvehicle.Education programgraduates honoredGoodwill celebrated the accomplishmentsof 32 graduates of its two primary educationprograms at a combined graduationceremony on May 9. Among those honoredwere 27 graduates of the Goodwill LiteracyInitiative (GLI), including three new U.S.citizens, and five graduates of the GoodwillEmployment Training Center (GETC).Both GLI and GETC offer a variety ofeducation courses, including Adult BasicEducation, GED ® test preparation andcomputer-based GED testing, computerskills classes, and English as a secondlanguage. GLI’s citizenship program helpsstudents prepare for the U.S. Naturalizationtest. tLawrenceville WORKS!introducedGoodwill hosted a gala kick-off party onJune 20 to introduce the new LawrencevilleWORKS! partnership which was recentlycreated to help reduce unemployment inthe community by linking area residentsto job-training programs. LawrencevilleWORKS! is a nonprofit partnership thatincludes Lawrenceville United, LawrencevilleCorporation, Goodwill SWPA, UPMC HealthPlan, and the Pennsylvania Department ofCommunity and Economic Development. Asa key element of the new program, Goodwillhas hired a full-time Community Employmentand Resource Specialist who is dedicatedexclusively to helping job seekers from theLawrenceville area. l5

Peopleof GoodwillCelebrating with Clara Brown(second from left) at herbirthday/retirement party areJamia Cinelli, Coordinatorof Autism Services (left);Jen Hemme, Supervisor-Vocational Evaluation; andLeanne Trdinich, PASSAGESJob Developer.tCongratulations to Dion Carter on beingnamed Employee of the Month by AMCLoews Waterfront 22 Theatre. Dion washired there last August after participatingin retail training at Goodwill’s ConsumerOperated Training Store in Lawrenceville.His manager at the theatre said Dion haseasily adapted to the busy environment andhas improved both the guest experience andthe quality of those with whom he works.Dion is featured in a Goodwill video called“Faces of Work” that tells the stories ofseveral successful clients.Congratulations and best wishes to longtimeGoodwill employee Clara Brownwho celebrated her 90th birthday and retiredon March 1. Clara received her GED ® certificationthrough Goodwill when she was inher 40s and became a Goodwill employeewhen she was 71. When asked what shewants to do after retiring, Clara said “I’mgoing to sleep in for a minute, but not watchTV, and then I’ll find someplace where I canvolunteer and help people.” tMichele Benasutti and her award-winning artwork.Congratulations to Michele Benasutti,a participant in Goodwill’s ElderberryJunction center for adults with developmentaldisabilities, who recently won anaward for a painting she created. Micheleand Lynn Tucibat, Elderberry JunctionCoordinator, accepted the award at aGoodwill Industries International AdvocacyConference in Washington, D.C.tCongratulations to Gibsonia store managerRose Paris and her staff on receivingthe 2013 Readers’ Choice Gold Award ofExcellence for Resale/Consignment storesby readers of Trib Total Media.An employee of the Morgantown Goodwillstore, Tommy Newbraugh was surprisedduring a West Virginia University basketballgame in March when he was called outonto the court at halftime. Then the crowdrose and cheered as he was recognized asthe Big 12 Conference Special OlympicsMale Athlete of the Year. Tommy, who hasan intellectual disability, has participated inSpecial Olympics since the 1960s, playingbasketball, football and track. l6

A StoreNear YouPeters Twp. storehas family feeling,high-end donationsThe Goodwill store in Peters Townshipis easy to find on busy Rt. 19 south ofPittsburgh, right in the heart of the mostpopulous municipality in WashingtonCounty and one of the fastest growing areasin the state.Manager Tamara Suwak says customerslike the variety of merchandise andthe high quality donated clothing the storeoffers. “Because of our location, we tend toget some very high-end clothing donationswhich brings in some sophisticated customerslooking for designer apparel, shoes andbags, along with many families and individualslooking for bargains.”Ms. Suwak knows the Peters storewell. She started there in the wares departmentjust a year after the store opened in2008. She quickly moved up to team leader,and then assistant manager, before beingnamed manager two years ago.The staff of 23 part-time employeesand four managers is especially proud of thestore’s family atmosphere. “We all worktogether,” Ms. Suwak said. “From the awesomeutility guys who accept the donations tothe friendly cashiers who help customers findthings, the Goodwill family feeling here isjust amazing.”Meet GabrielleWares Processor Gabrielle Moore says thePeters store “is like a little family, everybodylooks out for each other, it’s a lovingatmosphere, very comfortable.” She joinedthe staff in August 2010, after seeing a“hiring” sign while shopping there.“Working at Goodwill has worked out verywell,” she said. “They were able to accommodateme going back to college. I’m nowa junior and I’ve done it all while workingfor Goodwill.” Gabrielle and her twodaughters, Amanda (who also works atthe Peters store) and Ashley, are studentsat California University of Pennsylvania.Gabrielle is studying education forenvironmental earth science and plans tobecome a high school science teacher. Shealso likes working at Goodwill because ofits positive environmental impact. “I likethe idea of taking items that otherwisewould probably go into a landfill, andgiving them a new life and an opportunityto be useful.” lwww.goodwillswpa.orgAbout thePeters Twp. Storel Located at the cornerof Braun Drive onRoute 19, about a milenorth of Donaldson’sCrossroads at 3492Washington Road,McMurray, PA 15317l Serving northernWashington County,including Petersand North StrabaneTownships, McMurray,and Canonsburg, plusUpper St. Clair, BethelPark, and Mt. Lebanonin southern AlleghenyCounty.l Open 9 a.m. to 9 p.m.Monday throughSaturday;10 a.m. to 5 p.m.Sundayl Telephone(724) 941-5017 orE-Mailpeterstownship@goodwillswpa.orgPeters Store Staff – (front row, left to right) Jim Lerario, Roxanne Steadman, Amanda Szafraniac, GabrielleMoore, and Store Manager Tamara Suwak; (back row) Brad Tucker, Andrew Wolf, Breanna Gminder (hidden),Assistant Manager Elissa McNeal, Robert Funk, Team Lead Kevin Metro, Kyra Fleckenstein, Cody Funk, andTeam Lead Peter Argentine.7

Goodwill honors 23“Outstanding Achievers”for 2012Goodwill SWPA celebrated the accomplishmentsof 23 clients selected as “OutstandingAchievers for 2012” on May 9 at a specialrecognition ceremony. They were cited for theirability to reach their individual goals throughpersonal perseverance and working withGoodwill. Each “achiever” received an awardplaque and a check for $100. lThe Goodwill Outstanding Achievers for 2012, shownhere with Michael Smith, President/CEO (left) and EllaHolsinger, Vice President of Human Services (right),are (left to right) Shaquona Hipps, Howard Perdue,Katherine Lashley, Wayne Hoskins, Monet Griffin,Brittany Barnett, James Link, Dion Williams, AundreyKyles, Kimberly Ayres, Louise Kuechenmeister, C.Woody Gibbs, Jerry Kellem, Marianne Loeffel, SolomonHornick, and Felix Bacot Mena. Achievers not picturedare Robert Slepski, William Peterson, Donald Morrow,Katie Soroczak, Timothy Smith, Desiree Diven, andJessica Monro.Congratulations to all!Goodwill Board electsnew officers, 2 directorsThe Board of Directors of Goodwill SWPArecently elected new officers and three newdirectors.R. Yvonne Campos, CEO and founderof Campos Inc, a Pittsburgh-based marketresearch and consulting firm, was namedChairperson. She is the first woman elected tohead the 34-person board, on which she hasserved since 2004. Ms. Campos is very activein the Pittsburgh business community and hasbeen recognized locally, regionally andnationally for her entrepreneurship and communityinvolvement.Also elected were: Shawn Hanlon,Partner at PricewaterhouseCoopers, ViceChairperson; Jamie Scarano, Director-Inclusion Strategy and Operations, at UPMC,Secretary; William Stayduhar, BusinessConsultant at Bridgeway Capital, Treasurer;and Patrick Guinee, who will serve asImmediate Past Chairperson.Newly elected directors are KenJohnston, Senior Vice President and ChiefOperations Officer of Peoples Natural Gas andPeoples TWP; Robert J. Tiskus, First VicePresident, Team Leader in First NiagaraBank’s Corporate Bank; and returning director,Donald Kalkbrenner, Vice President,Distribution Administration at Highmark. l8

Recycle yourtoner cartridges atany Goodwill storeIn a major expansion of Goodwill’s longstandingcommitment to recycling, the30 retail stores operated by Goodwill ofSouthwestern Pennsylvania will now acceptused toner cartridges of any make for recycling.The spent cartridges will be processedat Goodwill’s facility in Uniontown forrecycling or reuse through a partnershipcalled Operation Good Brother.“For many years, we have beencollecting cartridges for recycling froma variety of businesses, educational institutions,and state agencies,” said ElaineSwaney, Director of Vocational Services forGoodwill of Fayette County. “Now, individualdonors can participate in this effortas well by taking their used toner cartridgesto any Goodwill store, which will greatlyexpand our program and keep even morematerials out of landfills.” She also notedthat Goodwill is currently looking for additionalcompanies and other organizations torecycle their cartridges through Goodwill.The cooperative Operation GoodBrother initiative was started in the early1990s between Brothers LaZer Service, Inc.,a private business located in Uniontown,and Goodwill. Through the efforts ofthe Department of General Services inHarrisburg, all state offices are required torecycle spent cartridges which are then sentto Operation Good Brother at the Uniontownfacility.Goodwill in Uniontown employs aboutfive individuals in connection with the cartridgerecycling program. They sort, document,rebox, palletize and prepare cartridgesfor shipment to remanufacturers or recyclingoperations, handling more than 10,000 cartridgesa month.For information about donating largequantities of cartridges, companies andother organizations are invited to contactRobert Brown, Manager of Production, at724-437-9878 or 412-215-6628. ltwww.goodwillswpa.orgPreparing a pallet ofcartridges for shipment are(left to right) VocationalTraining Specialists BrendaGillen and Lisa Frazier andParticipant Worker ChastityWeakley.9

Environmental StewardshipGoodwill’s extra-effortapproach to conservationalresponsibility.Widely recognized for many years as a leader in re-use andrecycling, Goodwill of Southwestern Pennsylvania employsa broad range of operational practices to minimize theenvironmental impact of the tons of donated items we receivebut cannot use or sell. Essentially, we have taken ourrecycling game to a new level over the past few years,significantly expanding and broadening our efforts to keepgreater quantities of materials out of landfills and to minimizethe cost of disposing of unusable materials.Saleable vs. Non-saleableThe nearly 130,000 pounds of donated materials that Goodwill receivesevery day can be divided broadly into two categories:Saleable items that we can potentially sell in our stores – such asapparel, housewares, books, shoes, etc. Saleable items that are notpurchased after a few weeks on the sales floor are recycled.Non-saleable items that are not suitable for sale because they are damagedor otherwise incompatible with our quality standards, including cardboardand scrap metals. Non-saleable materials are recycled immediately.Over the past three years, our extra-effort approach to conservational responsibilityhas kept an estimated 284,482 cubic yards of material out of landfills,the equivalent of nearly 2,000 tractor trailer truck loads.Donation GuidelineTo some extent, recycling has always been a necessary part of our businessbecause some donations are not in keeping with our long-standingguideline: give to Goodwill what you would give to a friend.We have to pay to dispose of donated items that cannot be sold or usedbecause they are broken, soiled, damaged, or simply “junk.”Our proactive approach to recycling has generated more than$12 million in revenues to help offset the costs of disposing of donatedmaterial that cannot be sold.Recycling StatisticsNon-Saleable Materials Recycled2010-2012ItemsPoundsCardboard................................902,636Scrap Metals.........................2,007,353Saleable Materials Recycled2010-2012ItemsPoundsApparel...............................26,449,121Housewares..........................3,617,723Hats...........................................35,545Belts...........................................49,328Purses.....................................730,399Plush........................................607,561Books....................................4,025,084Shoes.................................. 2,286,649Toys......................................1,555,836Electronics2010-2012Televisions..................775,401 poundsComputers ..............6,945,786 poundsCell phones......................... 5,399 unitsOther electronics..........52,561 poundsRecycled & ReusedYearPounds2010...................................21,533,5592011...................................20,628,3322012...................................22,071,513Total...................................64,233,40410

Photo courtesy of Roberto M. Esquivel/Herald-Standard2012 RecyclingIn addition to the recycling accomplishmentsoutlined on the facing page,Goodwill of Fayette County also recycled182,658 pounds of toner containers during2012, and its Fayette County RecyclingCenter collected 4,391,626 pounds ofrecyclables including aluminum, plastic,glass and newspapers.Gary Gibson, now-retired Director of Operations withGoodwill of Fayette County, talks to visiting HeadStart students at the Goodwill Recycling Center inNorth Union Township.Sharon excelledin support programto gain full-time jobSharon took fulladvantage ofGoodwill’s MentalHealth SupportedEmploymentprogram to prepareherself for afull-time job withbenefits. She cameto Goodwill fortraining in housekeeping,where she excelled, and thentransferred to Goodwill’s SupportedEmployment Program.After working for almost a year atGoodwill, Sharon felt ready to look fora full-time job. Utilizing the resources ofthe Supported Employment Program, sheapplied for a maintenance position with theJewish Federation of Greater Pittsburgh, andgot the job. “Goodwill helped me reach mygoal of getting a full-time job with benefitsby working with me on interviewing skills,resume writing, and creating a cover letter,”Sharon said. She now looks forward to thisnew opportunity while continuing to receivesupport services from Goodwill. lwww.goodwillswpa.orgWhat Is it?The SupportedEmployment Programprovides individuals withsevere mental illness withrapid continuous employmentservices and helpsthem progress towardwork through job search,treatment integration, jobplacement and job coaching.Clients learn resumewriting and interviewingskills, along with socialskills needed to keep a job.Studies show that beingemployed helps individualswith severe mental illnessprogress in their treatmentand recovery. Sinceit was established just ayear ago, the program hashelped clients obtain ninejobs, three of which werefull-time positions withbenefits.Autism AwarenessPuzzle PinsParticipants in Goodwill’s Elderberry Junction,a center for seniors who have developmentaldisabilities, created these blue puzzle piece pinsfor Goodwill staff members to wear throughoutthe month of April, which was AutismAwareness Month around the world. The pinswere one of many activities conducted atGoodwill during April to generate awarenessof autism and to call attention to Goodwill’sPASSAGES Program, which providestraining and support services to help adultswith Autism Spectrum Disorder achieve and keepgainful employment.11

Goodwill of Southwestern PennsylvaniaRobert S. Foltz Building118 52nd StreetPittsburgh, PA 15201www.goodwillswpa.orgNon-Profit OrganizationU.S. POSTAGEPAIDPITTSBURGH, PAPERMIT NO. 2972Sign-upherefor our newE-newsletteror visitgoodwillswpa.orgGive to Goodwill at www.goodwillswpa.org/donationsGoodwill of SouthwesternPennsylvaniaRobert S. Foltz Building118 52nd StreetPittsburgh, PA 15201Telephone: 412-481-9005Web Site: www.goodwillswpa.orgAffiliatesGoodwill of Fayette CountyTelephone: 724-437-9878Goodwill of North Central West VirginiaTelephone: 304-225-0105Goodwill Commercial Services, Inc.Telephone: 412-913-1982Goodwill HousingTelephone: 412-257-4844Northside Common MinistriesTelephone: 412-323-1163Our MissionWe help people improve their quality of lifethrough work and related services.Goodwill’s Code of ConductGoodwill SWPA is committed to conductingits business in accordance with the higheststandards of ethical behavior and regulatorycompliance and to treating everyone with dignityand respect. The agency’s full Code of Conductdocument – “Ethics at Work” – may be viewed atwww.goodwillswpa.org.Non-discrimination StatementGoodwill SWPA and its affiliates prohibit discriminationon the basis of race, color, religious creed,disability, ancestry, national origin, age, sex, orsexual orientation.Alternative formats are available upon request.Your comments and suggestions are welcome.facebook.com/goodwillswpatwitter.com/gwswpaBurns & ScaloGolf for Goodwillset for Aug. 19The 13th annual Burns & Scalo Golf forGoodwill event on Monday, August 19, willbe held simultaneously at both Fox ChapelGolf Club and the Pittsburgh Field Club, twoof the area’s most prestigious golf courses. Allproceeds directly support Goodwill SWPA.New for 2013 is a dedicated websitefor the event – www.golfforgoodwill.org –which offers online registration and payment,sponsorship information, and anoption to print the registration form. In addition,people who cannot attend the eventwill be able to make donations and bidonline on some of the auction items that willbe featured at the event on August 19.Last year’s Burns & Scalo Golf forGoodwill event was the most successful fundraiserin the agency’s history, bringing innearly $170,000 to support Goodwill’s trainingand education programs that help peopleovercome employment barriers and findGolffor GoodwillMonday, August 19, 2013meaningful jobs. The annual event has beensponsored since 2010 by Burns & ScaloReal Estate Advisory Services, Inc., headedby Jim Scalo, and Burns & Scalo Roofing,Inc., headed by his twin brother, Jack Scalo.“Helping to improve our community isa core value of Burns & Scalo, and our partnershipwith Goodwill creates an avenuethat will positively impact the lives of thousandsof people,” said Jim Scalo.For more information, contact KristenFurlong, Development and Special EventsSpecialist, at 412-632-1934 or kristen.furlong@goodwillswpa.org.l