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Pictured - United Kingdom Warehousing Association

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28 SurveyFigure 9: Number of 3PLs UsedFigure 10: Use of 4PLs“Respondentsrepresentingshippers wereasked to identifythe key reasonswhy they do notrenew existing 3PLcontracts, whilerespondentsrepresenting 3PLswere asked whatthey thought thecause was. Themost importantreasons given byshippers included‘cost creep’, poorservice, alternative3PLs offering abetter service,hidden costs,alternative 3PLsoffering a cheaperprice andrelationshipmanagementissues”August 2012www.ukwa.org.uk

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