Warehouse - United Kingdom Warehousing Association

Energy Management 29ing by a few percent to ensure they havespare stocks, which can be used to bringback returns to ‘as new’ standard. It istherefore possible to restore significantquantities of goods to the original supplychain, or at least to the supplier, often gaininghigh residual value.iForce can also manage the onward salethrough the remarketing arm of theprocess. This will involve iForce’s Buyforceplatform, the B2B auction web site(www.buy-force.com) that not only tradeslarge tranches of returned stock for existingiForce clients, but also offers the individualitems to online shoppers as a B2C site.“Up to 85% of all returned product can berefurbished and remarketed making this a veryenvironmentally friendly and sustainable servicefor both us and our clients,” says MarkKiteley, who heads up iForce’s refurbishmentand remarking division. “The product leavingthe refurbishment process is as good as new.The end customer gets a bargain – at least20% discount on high street retail prices –and still receives the same consumer protectionprovided by any retailer, such as theDistance Selling Regulations and theConsumer Protection Act.”ABOVE: iForce’s refurbishment technicians follow a qualityprocess for each product to ensure it is as good as new when itleaves the warehousewww.ukwa.org.uk February 2012