SSWAHS Disability Action Plan - Sydney South West Area Health ...

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SSWAHS DISABILITY ACTION PLAN 2008-2011Actions Timeframe Responsibility PerformanceIndicators2.3 Develop a brochure about supports andservices available for people with disabilities ineach facility2.4 Develop information about alternativesources of equipment and aidsTo improve accessibility to the SSWAHS Website2.5 Improve website accessibility by:2.5.1 Developing Accessible Web DesignGuidelines to enable SSWAHS to meet the WorldWide Consortium (W3C) accessibility standards2.5.2 Use the Accessible Web Design Guidelinesto develop new web pagesJune 2010June 2009December2008General ManagersDirectors ofNursingGeneral ManagerBalmain HospitalDirector WebServicesBrochuredeveloped anddistributedInformationdeveloped anddistributedGuidelinesdeveloped anddistributedJanuary 2009 As above Percent of newWebPages W3CDouble AACompliant2.5.3 Progressively update existing WebPages Ongoing As above Percent of existingWebpages W3CDouble AAcompliant2.5.4 Survey external users about the userfriendliness of the SSWAHS Internet Website2.5.5 Review compliance of the SSWAHSWebsite with W3C Double AA StandardsDecember2010As aboveSurvey conducted,analysed &implementedJune 2011 As above Review completedTo adopt information technology that is accessible for consumers and staff2.6 Incorporate disability requirements asappropriate into Information TechnologyinnovationsOngoing DirectorInformationServicesDevelopmentNew Technologyreviewed andincorporatedTo use community networks and information services to provide comprehensive information to peoplewith disabilities2.7 Regularly update health service referral andcommunity service information databases e.g.Human Service Network (HSNet)2.8 In partnership with other agencies, collateand/or develop information and resources forpeople with disabilities, including information forAboriginal people and people from non-Englishspeaking backgrounds2.9 Provide councils and disability agencies withinformation about new health promotionprograms and services2.10 Work with rural councils in SSWAHS toimprove access to information about servicesImprove accessibility of large SSWAHS documents2.11 Develop and implement a strategy forensuring that large SSWAHS documents areaccessibleOngoingOngoingJune 2009December2009Clinical ManagersGeneral ManagersClinical ManagersDirectors -Aboriginal Health,MulticulturalHealth, InterpreterServicesDirector HealthPromotionClinical DirectorsGeneral ManagersAnnual UpdatescompletedList of ResourcesDevelopedAdvice providedannuallyCouncils confirminformation is moreaccessibleJune 2009 SSWAHS Executive StrategyimplementedPage 28
SSWAHS DISABILITY ACTION PLAN 2008-20113. Priority for Action: Improving Health Care to People with DisabilitiesActions Timeframe Responsibility PerformanceIndicatorsTo develop policies, procedures and practices which ensure coordinated care and comply with NSWHealth Policy regarding people with disabilities3.1 Identify current practice in admitting, caringfor, and discharging inpatients with moderateprofounddisabilities3.2 Develop guidelines consistent with NSWHealth policy directives (PD 2008_010 andPD2007_092) to support clinical services andfacilities in reviewing and developing carepolicies for people with disabilities3.3 Provide training on the use and application ofthese guidelines.September2008March 2009June 2009Directors ofNursing, NursingUnit Managers,Discharge PlannersDirector ClinicalOperationsDirector ClinicalOperations, &Director WorkforcePlanning andDevelopment3.4 Develop tools to support clinical practice June 2009 Director ClinicalOperations3.5 Improve local care via identification of:3.5.1 a senior clinical manager responsible forcoordinating access and care for people withdisabilities3.5.2 local experts to support development ofpolicies and practices in each facilityDecember2009December2009General ManagersClinical DirectorsCurrent practicesidentified anddocumentedGuidelinesdeveloped andimplementedTraining SessionsheldTools accessible onthe IntranetAccess/careCoordinatoridentified. Expertsused in policydevelopment3.6 Use Guidelines to review and/or developadmission, assessment, discharge and casecoordination policies, protocols and proceduresfor people with disabilities who are:3.6.1 adult inpatients3.6.2 child and adolescent inpatients3.6.3 emergency departments3.6.4 child, adolescent and adult outpatient andcommunity services3.6.5 support servicesDecember2009General ManagersAll ClinicalDirectorsClinical Managers;EmergencyDepartmentDirectorsSupport ServiceManagersPolicies & protocolsreviewed and/ordeveloped3.7 Review and develop admission, dischargeand care coordination policies, protocols andprocedures to comply with NSW Health policydirectives (PD 2008_005 and 2008_010)June 2009Clinical DirectorArea MentalHealth ServicesPolicies & protocolsreviewed and/ordeveloped3.8 Promote new SSWAHS policies (as per 3.6above) and incorporate into clinical educationprogramsDecember2009 andongoingGeneral ManagersClinical DirectorsList ofcommunicationmethods, includingstaff training3.9 Develop guidelines to improve use of Auslaninterpreters.December2008Director InterpreterServicesGuidelinesdeveloped anddistributed3.10 In consultation with consumers, review theeffectiveness of policies focusing on care ofpeople with disabilitiesJune 2011Directors ofNursingClinical ManagersPolicies reviewedPage 29
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