Respect Manual - BC Safety Authority

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• Program DescriptionRESPECT - Railway Education Safety Program: Examining Crossing and Trespassing is amulti-year safety awareness program aimed at reducing the number of injuries and fatalitiesassociated with unsafe crossing and trespassing around railway tracks. It has been developedin response to 5 serious incidents that have occurred in 2010 and 2011 in the province of BritishColumbia.RESPECT will be co-managed by the BC Safety Authority (BCSA), participating railways andassociated partner agencies (such as ICBC, the RCMP and “Operation Lifesaver”), with BCSAacting as program lead.The purpose of RESPECT is to support BC rail operators in creating safe environments aroundtheir tracks. To accomplish this, RESPECT will provide opportunities for rail operators toconnect with their municipalities and related safety stakeholders and create a channel throughwhich a collaborative safety awareness plan can be developed and rolled out. Ultimately, theobjective of the RESPECT program is to empower BC rail operators to initiate their own safetyawareness projects and decrease the number of incidents they experience each year.Most importantly, this program recognizes that each railway operator is unique, and providesdelivery options that can be customized to the specific needs of each rail operation. Deliveryoptions range from placement of visual & print resources, to community events and mediaexposure, to targeted activities and rail safety presentations.*See page 4 for an extended list of available resources.• Benefit StatementRailway companies operating within the province of British Columbia are subject to the hazardsof unsafe behavior at railway crossings and trespassing on their property. The BCSA is offeringto assist all provincial railways in protecting the public and their employees by creatingopportunities for safety awareness and education through participation in RESPECT.The benefits of participating in this program for railway operators are:1. Potential safety improvement for railway employees and the public2. Reduced damage to railway property3. Recognition for addressing safety hazards in your community4. Relationship development with other related industry leaders3

• Targeted Railway OperationsThere are three types of railway operations in the province of British Columbia. Each hasdistinct risk circumstances as discussed below. RESPECT can be specifically designed to suitthe need of each railway type and modified to meet the needs of each participating railway.1. Common Carrier Railways: transport passengers & goods and interchange commonrolling stock with other railways. RESPECT can address the risks of their operations asthey come into contact with the public. Common Carrier railways frequently operatethough cities and rural areas where the public may illegally occupy and trespass on theirtracks. Further, Common Carrier Railways have hundreds of crossing locations thatpose risk when trains and vehicles interact.2. Industrial Railways: exclusively serve and move railway equipment through trackswitches at an industrial site. Industrial Railways operate on private land, generally insmall controlled areas that are isolated from the public; however, these sites haveprivate crossings and portions of track where employees and contracted serviceproviders interact with rail traffic. These areas can pose a threat to safe rail operationsand present the potential for serious risk of injury.3. Heritage Railways: operate or move only railway equipment of historical significance.The purpose of these unique railway lines is to provide entertainment for the public in theform of rides or static display. Some operate on streets in concert with vehicle traffic oron isolated right of ways. These types of operations can have public road crossings andinteract with vehicular traffic and may experience trespass by members of the public.Both have the potential for serious risk of injury.5

• Stakeholders & ResponsibilitiesRAILWAY OPERATORSRelationshipEach provincial railway operation in British Columbia with a public or private crossing has aresponsibility to ensure that their crossing has the required safety devices in place. Further, theyare obligated to ensure that the public and their employees are aware that trespassing on theirtracks and property is unsafe, illegal and subject to criminal prosecution. The BCSA aims topartner with railways that are experiencing unsafe crossing behaviors and trespassing on theirtracks (as indicated by railway operators and Transport Canada incident data) and co-deliverRESPECT at their location.RoleThe role of railway operators in RESPECT is to work collaboratively with BCSA in delivering theeducational program. The program will require provincial railways to provide access to railwayproperty and personnel. It will also require railway employees to engage fellow employees andthe public in order to bring awareness to the issues of unsafe crossing and trespassing.ResourcesPartner railway operators may provide the following as part of their participation in RESPECT:• Human resources (putting up posters, hanging banners, co-hosting events)• Logistical support (for onsite or community events/presentations)• Access to onsite or community venues• Space for visual resources (posters, hanging banners, etc.)• Financial support for events and activities6

RCMP & REGIONAL POLICERelationshipTo ensure the safety of any process, there must be a component of enforcement. The RoyalCanadian Mounted Police (RCMP) have jurisdiction in most communities within the province ofBritish Columbia and have the ability to enforce consequences on pedestrians, cyclists anddrivers acting unsafely in the vicinity of rail lines.RoleThe RCMP has demonstrated willingness to work with the BCSA and the railway partners todeliver RESPECT. Their role in RESPECT may include:• Providing security, safety and/or educational support during awareness building activitiesor events• Providing their expertise as it pertains to targeting specific railway crossings andtracking compliance to railway and municipal road laws and regulations• Utilizing their statutory powers to effect change within the communities targeted by theprogramResourcesThe RCMP may provide officers and/or resources to support the program including:• Officer time (at RESPECT events)• Targeted enforcement• Consultation and education expertise• Enforcement data7

WORKSAFE BCRelationshipJust as BCSA has a mandate to ensure public safety and adherence to regulations of atechnical and operational nature, WorkSafe BC has the responsibility of overseeing employeesafety. At times, both of these mandates are congruent and serve the same function. TheBCSA aims to partner with WorkSafe BC to support provincial railways that are experiencingunsafe crossing behaviors and unsafe employee behaviors on railway property.RoleAs part of their role in RESPECT, WorkSafe BC may use their statutory powers to effectchange, provide assistance in identifying areas of risk and concern and/or provide printresources for awareness events associated with RESPECT. WorkSafe BC’s role in RESPECTwill be in alignment with the current MOU in effect between WorkSafe BC and the BC SafetyAuthority.ResourcesWorkSafe BC may provide the following in support of RESPECT:• Posters, pamphlets and literature• Safety officer time• Measurements and data8

INSURANCE CORPORATION OF BCRelationshipThere is always an opportunity for an accident when motor vehicles interact with railway tracksand trains. In most cases, ICBC works directly with the victims of train-car collisions andwitnesses the huge costs associated with these dangerous events, including damage toequipment or vehicles, psychological distress, insurance reparations for families, permanentinjury and even loss of life. ICBC currently addresses this issue by working directly with children,youth and young adult on the issues of general driver safety but have indicated interest in alsosupporting the development and delivery of rail safety specific messagingRoleThe role of ICBC in RESPECT may include:• Identifying areas of risk and concern using their subject matter expertise• Assisting provincial railways in promoting improved safety at railway crossings byparticipating in planning and attending RESPECT safety events• Providing school based connections so that RESPECT and Operation Lifesaverpresentations can be delivered to children and youth on Vancouver Island.Resources• ICBC may provide the following additional resources in support of the program:• Posters, Pamphlets and Literature• Insurance Adjuster time• Event planning and consultation9

TRANSPORT CANADARelationshipTransport Canada is a regulatory branch of the federal government that provides safety servicesto railways recognized by the Canadian Transportation Agency. BCSA has harmonized withTransport Canada and has adopted the federal Railway Safety Act.As both programs are confronted with the same safety challenges, the BCSA will partner withTransport Canada – Rail Division, to support provincial railways that are experiencing unsafecrossing behaviors. Specifically, Transport Canada’s Operation Lifesaver program has manyresources already available that address the risks of train/vehicle interaction at road crossingsthat will be of use to rail operators launching RESPECT in their areas.RoleThe role of Transport Canada in RESPECT is to provide print materials and incident data to theBCSA in order to support delivery and measurement activities. Part of their support will alsoinclude sharing their expertise in both content and rail safety program delivery in the province ofBC.ResourcesTransport Canada will provide the following resources in support of the program.• Operation Lifesaver program materials:• Pamphlets• Posters• DVDs• Colouring Books• Presenter Training Manuals• Operation Lifesaver presenter training and materials• Incident Data10

REGIONAL DISTRICTS & MUNICIPALITIESRelationshipProvincial railways operate through and within Regional Districts & Municipal borders. Operatingrailways impact communities equally as much as communities impact railway operations. Thisreciprocal relationship places responsibility for safety into both of their hands and demandscooperation in the provision of safety measures for both the public and railway employees.Through RESPECT, the BCSA will support rail operators in partnering with municipalities thatare experiencing unsafe crossing behaviors and public trespassing.RoleThe role of Regional Districts and Municipalities in RESPECT is to provide support to the BCSAand rail operators by sharing resource materials and providing access to relevant eventlocations and community events so that rail safety messaging can be disseminated.ResourcesRegional Districts and Municipalities may provide:• Access to print resources• Human Resources (to support RESPECT activities or participation in community events)• Access to venues and local events11

MINISTRY OF TRANSPORTATION AND INFRASTRUCTURE (MOTI)RelationshipAs the owner of provincial railway safety legislation, The Ministry of Transportation andInfrastructure has a vested interest in public safety. As part of BCSA’s role in regulatingprovincial railways, RESPECT will support provincial safety legislation and the Ministry ofTransportation and Infrastructure mandate by directly reaching out to railways that areexperiencing unsafe crossing behaviors and supporting them in meeting the requirements ofprovincial regulations.RoleThe role of the Ministry of Transportation and Infrastructure in RESPECT is to provide politicalsupport to RESPECT and to share knowledge /data relating to the issues of crossing andtrespassing that will support program delivery and measurement.ResourcesThe Ministry of Transportation and Infrastructure may provide the following resources:• Data/statistics relating to issues of crossing and trespassing12

SCHOOL DISTRICTSRelationshipGood behaviors begin at an early age. Schools provide an invaluable opportunity to educatechildren and youth on safe behaviors around railways. As part of RESPECT, BCSA will partnerwith several school districts to deliver rail safety education in the form of “Operation Lifesaver”presentations in an effort to prevent any further rail related injuries or fatalities within theirjurisdictions.RoleThe role of School Districts in RESPECT is to provide access to at risk target groups andvenues to support the BCSA in delivering Operation Lifesaver presentations.ResourcesSchool districts participating in the RESPECT program may provide the following resources:• Access to Target Audiences (children and youth)• Venues for the presentations• Support in coordinating the presentation bookings13

THE BC SAFETY AUTHORITYRelationshipThe RESPECT program will be jointly coordinated between two departments within the BCSafety Authority: The Railway Department and the Education, Communication and OutreachDepartment (ECO).As acting regulator of railways in BC, the BCSA Railway Department has an interest inencouraging railway operators in BC to adhere to provincial safety regulations. This departmenthas strong relationships with rail operators in the province and will support the program inconnecting educational resources to those operators at highest risk for experiencing unsafecrossing and trespassing.In order to support the fourth strategic pillar of the BC Safety Authority (Education), ECOdevelops and coordinates education programs to address issues identified as being of highestrisk within the BCSA’s technological jurisdictions. ECO works directly and collaboratively withBCSA technology Provincial Safety Managers and Safety Officers to develop relevant andaccurate content for programs such as RESPECT.RoleThe BCSA Railway department will jointly facilitate the RESPECT program with the BCSA ECOdepartment and will work to develop a portable safety program that will meet the needs of therailway industry. The Railway department will provide technical expertise to support programdevelopment, opportunities to consult with stakeholders and human resources to supportprogram delivery. ECO will provide education, marketing, communication and stakeholderengagement expertise, and will lead the establishment and coordination of support from partneragencies.ResourcesBCSA will contribute the following resources to RESPECT:• Posters, banners, pamphlets, and give-away items• Safety Officer Time (for presentations and events)• Coordination of Partner Agencies• Time line management• Measurement & Evaluation of program reach and success14

• Getting StartedGetting started with RESPECT is easy.1. FILL OUT THE PROJECT PROPOSAL FORM ON p.16:Print & complete the Project Proposal Form. This form will give a general sense of thetype and size of the project(s) you are proposing and your ideal launch date(s).* Note -The earlier in the calendar year you send it in the better!2. SEND IN YOUR PROPOSAL:Scan and send the form by email to one of your RESPECT contacts at the BC SafetyAuthority:a. Eric Samuelson – Provincial Railway Safety Managereric.samuelson@safetyauthority.cab. Erin Cardona – Education Business Partnererin.cardona@safetyauthority.ca3. SPEAK WITH YOUR BCSA REPRESENTATIVE:Your RESPECT contact will review your proposal and contact you within 2 weeks todiscuss your proposal in detail. If the project proposed falls within the allowable scope ofthe program for the year (given other proposals submitted) you will also book your firstproject planning meeting with your RESPECT contact. This will take place at thebeginning of the calendar year.4. BEGIN PROJECT PLANNING:At your first planning meeting (which will take place in-person or by teleconference), bothyour RESPECT contact and yourself will arrange to have any project team members orcommunity stakeholders present. The project will be broken down into pieces based onthe delivery or launch date and action steps will be assigned to the appropriate partiesusing the Project Planning Tool.5. LAUNCH YOUR PROJECT!You BCSA representative will work with you and all of the stakeholders involved to makesure your project is delivered on time and to your specifications.6. EVALUATE YOUR PROJECT:As part of the project evaluation process, your BCSA representative will work with you todevise an appropriate success measure for your project and give you an opportunity toprovide feedback via the client satisfaction survey. Success measures may include:a) the number of items distributed or postedb) the number of people reachedc) the number of presentations deliveredd) the number of contest entriese) any other measure that makes sense for yourproject15

• Project Proposal FormRail Line: ________________________________ Date: ______________________________Person Submitting: ________________________ Position: ____________________________Phone: ____________________________ Email: ____________________________________Address: ____________________________________________________________________How many projects are you proposing? 1 2 3 4Anticipated total cost of projects (circle 1): $500-$1000 $1000-$4000 $4000-$7000 $7000+Briefly describe the project(s) you are proposing:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Which of the following will you need to support your project(s)? (check one or more of the boxes below)Internal (Staff or Client Launch Date: External (Public Facing) Launch Date:Facing) Pamphlets/ posters/ bannersPamphlets/ posters/ bannersCreate an internal contestAn external contestDisplay Booths for employeesDisplay Booths for public eventat Safety the workplace officer PresentationsSafety officer PresentationsMedia release to supportMedia release to support eventsinternal Merchandise awareness and Give-AwayItems Coordination of StakeholdersRCMP presence to promote safebehavior Merchandise and Give-AwaySpecial EventsCoordination of StakeholdersOther:Special EventsContestsOther:Which of the following stakeholders would you like to be involved in your project?Other Railway Companies:Royal Canadian Mounted Police (RCMP) &Regional Police ForcesWorkSafe BCInsurance Corporation of British Columbia(ICBC)Transport Canada (TC)Transportation Safety Board (TSB)Ministry of Transportation & Infrastructure (MOTI)School DistrictsBCSA Education, Communication & OutreachBCSA Railway Safety ProgramMunicipalitiesSpecial Interest / Other:

• Project Planning ToolProject #1 Event or Activity: Date:Resources Delivery Date Owner Contact Info StatusEvaluationDebriefProject TeamName/ Position Organization ContactProject #2 Event or Activity: Date:Resources Delivery Date Owner Contact Info StatusEvaluationDebriefProject TeamName/ Position Organization Contact17

• Program Contacts1. BC Safety AuthorityRAILWAY DepartmentRailway Provincial Safety Manager:Eric Samuelsoneric.samuelson@safetyauthority.ca(778) 396–20692. BC Safety AuthorityEDUCATION DepartmentEducation Business Partner:Erin Cardonaerin.cardona@safetyauthority.ca(778) 396–210518