Getting and Keeping a Security Business Licence - Ministry of Justice

• Canadian Firearms Licence ( must becurrent)(Note: the ID listed above only has to besubmitted once to the Registrar.)❒ Police Officer/Peace Officer StatusControlling members may not be amember of a police force as defined in thePolice Act.❒❒NON-RESIDENTS OF CANADA: controllingmembers that do not reside in Canadamust provide two pieces of identificationand one of them must be photo ID.Non-residents do not have to providetheir fingerprints.CitizenshipIf the controlling member is a citizen ofCanada, he or she is required to provide acopy of one of the following: birth certificateor current Canadian Passport (may notbe expired) or Canadian Citizenship Card.(Note: copy proving citizenship as listed above onlyhas to be submitted once to the Registrar.)Mental Condition ReportAs a controlling member holds a position oftrust, the Registrar, Security Services, mustreview reliable information regarding thecontrolling member’s mental condition. Ifa controlling member has ever been treatedfor a mental condition, it must be disclosedusing the Mental Condition form(#SPD0511). This form is completed by thecontrolling member’s doctor and may beforwarded directly to the Registrar by thedoctor on the controlling member’s behalf,or sent to the Registrar by the controllingmember themself.❒Controlling members may be• a volunteer auxiliary orreserve constable• a sheriff• a corrections officer• a court-appointed bailiff• a special provincial constable or specialmunicipal constable (as defined in thePolice Act)• retired from a police force but stilllisted as a member for administrativereasons• a volunteer auxiliary or reserveconstable.. . . BUT the controlling member mustprovide with their form #SPD0510 aletter from his or her superiorconfirming what access the controllingmember has to any justice, court orpolice information systems (PRIME,PIRS, PROS, CPIC) and that he or sheknows and understands thatinformation from these systems maynot be utilized while acting in thecapacity of a security worker.English FluencyThe English fluency of controlling memberswho engage with the public in providingsecurity services must meet the EnglishLanguage Proficiency Assessment. SecurityPrograms recognizes the Centre forCanadian Language’s Benchmark Level 5 asthe minimum fluency requirement. Tocheck if the controlling member’s Englishlanguage abilities meet the standard,download the Canadian LanguageBenchmarks –www.language.ca/pdfs/clb_adults.pdfSecurity Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry9

Quick Readiness Checklistfor a New Security Business LicenceReview the following checklist to help show if you are ready to complete and submit your applicationfor a Security Business Licence. Keep in mind, application fees are not refundable.If after reading all the pre-licensing requirements starting on page 7, you cananswer YES to all the questions below, , you are ready to apply!Regarding the business entity:❒❒❒❒Yes, the business has appointed a business manager who is 19 years of age or older forthe purposes of applying for and keeping the business’s security licence.Yes the business employs an individual (or individuals) holding a valid B.C. Security WorkerLicence that supports the type(s) of security services the business will offer. They will beidentified by name and licence number .Yes, all required business information has been collected and ready to be entered on theapplication.Yes, a copy of documentation showing insurance coverage will be submitted.Regarding the controlling members who DO NOT hold a valid security worker licence:❒ Yes, they have all fully completed form #SPD0510*, thus consenting to a criminal recordcheck, and the form will be included in the business’s application package.❒ Yes, fingerprint confirmation slips will be submitted for controlling members who reside inCanada.❒ Yes, they have all have attached required identification.❒ Yes, those who are citizens of Canada have attached required ID.❒ Yes, those with an identified mental condition have completed the Mental Condition form.The individual(s) understands that he/she must have a doctor complete the form and thatthey (or their doctor) may send the form directly to the Registrar.❒ Yes, each controlling member has confirmed he or she is not a member of a police force asdefined in the Police Act.❒ Yes, each controlling member with peace officer status has provided a letter identifying alljustice, court and police information systems and confidential information he/she hasaccess to.❒ Yes, those who engage with the public in providing security services are able to meetEnglish Language Proficiency Assessment.Regarding the controlling members who DO HOLD a valid security worker licence:❒ Yes, controlling members who are not completing form #SPD0510* have provided their validsecurity worker licence number to the business manager._____________________* FORM #SPD0510 is “Authorization and Acknowledgement of Information Collection and Use AND Consent”Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry10

PART 3 : Completing the FormsApplying For a ew Security Business Licenceor holders of expired security business licences ... if you are holding an expired SecurityBusiness Licence, you must follow the new application process as outlined below ...renewal applications are not accepted for expired licences.Use Form: Application for a New Security Business Licence [PDF] #SPD0500Filling out the formThis form is for a business requiring a securitybusiness licence for the first time AND for asecurity businesses that holds an expiredsecurity licence.The business manager completes and signsthe form on behalf of the business; and bydoing so, the business manager consents toand acknowledges various conditions andrequirements. The business manager shouldread the short “Consent andAcknowledgement” section on page 2 of theform to be sure compliance can be met.If more space is required than the formallows, provide the information on a separatesheet of paper and attach to theform. Be sure to provide the informationjust as asked for in the form regardingthose entries.Form Part 1: FEE & TERMChoose the method of payment you willuse (see payment options on page 6).Form Part 2: LICENCE TYPENew Licence: check this box if the businesshas never held a security businesslicence before.Expired Licence Holders: If the businessholds an expired licence, the expired businesslicence number must be provided asit helps licensing staff to locate the business’sprior licensing records and eliminatesyou having to re-submit some documentation.• controlling members already onrecord with the Registrar from thebusiness’s last reporting mustcomplete and sign the form“Controlling Member of a SecurityBusiness Reporting an UPDATE”(#SPD0518). The form #SPD0518 allowsthe business’s controlling members toupdate their information as necessary,and importantly, their signature on theform re-confirms their ‘consent andacknowledgement’.• New controlling members mustcomplete form “Authorization andAcknowledgement of InformationCollection and Use AND Consent to aCriminal Record Check” #SPD0510 (ifthey do not have a security workerlicence).• If a new licence is issued, it will have thesame licence number as the expiredlicence number.• Even though the business holds anexpired licence, all fields on the formmust still be completed.Licence Type(s): Only check the boxes indicatingthe security services that the businesswill be providing and is qualified for. Thebusiness must employ a worker with acurrent, valid, supporting licence type foreach type listed on the security businesslicence.Dogs: If the security business employs orplans to employ security workers licensed touse dogs while providing security services,the business must have authorization to doso from the Registrar, Security Services. Thissection is a request for authorization,answer ‘Yes’ or ‘No’.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry11

Form Part 3:BUSINESS INFORMATION• Type of Business: For definitions of thebusiness and company types, seeSecurity Industry Licensing website:www.pssg.gov.bc.ca/securityindustry/business/companytype.htm• Legal Business Name: name of thebusiness actually conducting thebusiness.• Trade Name: is a name used forbusiness purposes and may not be thesame as the legal name of the business.The trade name is the name underwhich you do business (‘doing businessas’) other than the current legal nameon your corporate registration record. Ifthe business wanted to use a nameother than the corporate or legalbusiness name, it would have to havebeen registered.• If the business is registered with B.C.Companies Registry, confirm bychecking the box that you will provide acopy of Company RegistrationCertificate or confirmation fromCompanies Registry that the business isregistered.• Business Address: current informationto be supplied here. If, in future, thisneeds to be changed, you can do sousing the Update form (#SPD0515).• Business Manager: the person selectedto act on behalf of the businessentity for security licensing purposesand who is at least 19 years of age.• E-mail Address: enter the e-mailaddress, you can select ‘yes’ or ‘no’ towhether you’d like an electronic copy ofthe licence sent to you. You may usethe electronic copy temporarily whilewaiting for the actual licence to arrivein the mail.Identify Individuals employed that hold asupporting Security Worker Licence: eachsecurity business licence type selected inPart 2 of the form must be supported byone or more employees carrying a currentsecurity worker licence with the samelicence type. For example, if the businessis to provide locksmith and security alarminstallation, the business must employ asecurity worker who carries both licencetypes or one employee that carries locksmithand another with security alarmlicence type on their current security workerlicence.Insurance: the business must haveGeneral Liability Insurance of NOT LESSTHAN $1 million coverage. Copies of documentationproving the business has coveragemust be submitted. Confirm bychecking ‘Yes’.Branch Offices: list all the branch offices asa copy of the security business licence willbe issued for each branch. Branch officesmust always post a copy of the currentlicence while operating a security business.If there are more than two branch officesto report, provide the details on a separatesheet of paper and attach to this form. Ifyou are applying on an expired licence, andyou have to delete or change branch officeinformation, first enter the ‘old’ informationon the branch and indicate to ‘delete’.In the next block, if this is a change ratherthan a straight delete, enter in the newbranch information and indicate to ‘add’.Form Part 4:CONTROLLING MEMBERSOF THE BUSINESS OPERATIONThis chart must be completed regarding allthe current controlling members in thebusiness even if you are applying on anexpired licence.• If applying for a new licence, thecontrolling members must either havea current security worker licence (ofany type) or must complete and signform “Authorization and Acknowledgement ofInformation Collection and Use AND Consent”(#SPD0510).• If applying on an expired securitybusiness licence, the controllingSecurity Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry12

members have to either hold a currentsecurity worker licence or:- fill out form #SPD0510 if never identifiedto the Registrar before (i.e. a newmember), or- fill out the shorter ‘Reporting anUpdate’ form #SPD0518 if they arealready on record with the Registrar as acontrolling member of the business –even if there are no changes to report.The Registrar needs their signature onthe consent.Consent and Acknowledgement:The business manager is to read this sectionthen sign and date it. By so doing he orshe consents to and acknowledges variousconditions and requirements.Putting together theApplication PackageOnce the form is checked over to ensureaccuracy and that nothing is missed, the formis signed and dated, the application packagemust be assembled:❒ Attach copy of documentation proving thebusiness has general liability insurance ofnot less than $1 million coverage .❒ If applying for Armoured Car Guardsecurity business licence type, attach:• proof of possession (ownership, leaseor rental) of an approved armoured car• proof of vehicle liability insurance• a copy of a safety certificate issueissued under section 37.04 of theMotor Vehicle Act Regulations, BC Reg.26/58 (refer to section 4(3)(e) of theSecurity Services Regulation).❒ Attach a copy of Company RegistrationCertificate or if the business is registeredwith B.C. Companies Registry, confirmationfrom Companies Registries that company isregistered.❒ enclose full payment as outlined on page 6.Plus, enclose documentation provided bycontrolling members (those who do not hold acurrent security worker licence):❒ Original, signed “Authorization andAcknowledgement of InformationCollection and Use AND Consent to aCriminal Record Check” (#SPD0510).or ... if this is an application on an expiredlicence and a member has beenreported to the Registrar previously,their completed, signed and dated“Controlling Member of a SecurityBusiness Reporting an UPDATE” form(#SPD0518).❒ If residing in Canada, confirmation ofFingerprints slip (not needed if controllingmember resides outside of Canada or holdsa current, valid security worker licence orhas provided fingerprints to the Registrarbefore).❒ Copy of one piece of identification(if not provided to Registrar before).❒ If Canadian Citizen, copy birthcertificate or Canadian Citizenship Cardor current Passport (if not providedbefore).❒ Mental Condition Form (#SPD0511) – isrequired if applicable, but may be sentdirectly to the Registrar by thecontrolling member or doctor.❒ If a peace officer, a letter fromsupervisor.Submitting the ApplicationPackageSee page 6 for information on where to sendyour application package.Double check everything!Incomplete application forms, missingdocumentation, insufficient or no payment, declinedcredit card, no signature -- cause delays inprocessing and may prevent your application frombeing processed. Unprocessed applications cannotbe returned and no refunds are available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry13

Renewing your Security Business LicenceNotice to holders of expired security business licences ... you must follow thenew application process fully and pay for a new licenceIf you have changed your type of business ... you must apply for anew business licence. Do not send in a renewal application, contact Security ProgramsLicensing Department to obtain further information.Use Form:Application for Renewal of Security Business Licence – With Changes (#SPD0506)use thisform if you are renewing your current licence (has not yet expired) and you need to makechangesORApplication for Renewal of Security Business Licence - NO Changes (#SPD0501)use thisform if you are renewing your current licence (has not yet expired) but you areNOT making changes.LONGSHORTLONGIf you hold a current security business licence, you will be mailed renewal reminder twomonths prior to its expiry date. When you complete and submit your renewal applicationpackage be sure to allow postal time and factor in that Security Programs requires 30processing days. You may apply for renewal as early as 60 days prior to the expiry date. Itis recommended that you apply for renewal as soon as you can in advance of the expiry dateas under legislation, it is mandatory that you are in possession of a valid, current licence atall times while operating a security business.Application for Renewal: the LONG form - WITH CHANGES:Filling out the formThe business manager completes and signs theform; and by doing so, the business managerconsents to and acknowledges variousconditions and requirements. The businessmanager should read the short “Consent andAcknowledgement” section on the last page ofthe form to be sure compliance can be met.If more space is required than the formallows, attach a separate sheet but be sureto provide the information just as asked forin the form regarding those entries.LICENCE TYPE(s) :Only check the boxes indicating the securityservices that the business will be providing andis qualified for. The business must employ aworker with a current, valid, supporting licencetype for each type listed on the securitybusiness licence.Dogs: If the security business employs or plansto employ security workers licensed to usedogs while providing security services, thebusiness must have authorization to do sofrom the Registrar, Security Services.Answer ‘Yes’ or ‘No’.BRANCH OFFICES:• Identify branches to be added to yourrecords to ensure they receive a copy of thebusiness licence to post as required• You may delete closed branch offices• If a branch still exists but has changedaddress or manager, first enter the oldinformation and check the box ‘ to removethis information, then as a new entry, putin the new information and check the boxindicating to ‘add this information to therecords’.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry14

ADDING OR REMOVING CONTROLLINGMEMBERS: In PART 4 of the form, identify ONLYindividuals who have control or the ability tocontrol the operation of the business who havenot been identified previously to the Registrarand supply all the required information on thosenew individuals. If you need to removeindividuals from the records, just provide theirname in PART 4 of the form, and check the box‘remove’.Putting together the applicationpackageOnce the form is checked over, signed anddated, it’s time to assemble the package:❒ Attach copy of documentation proving thebusiness has general liability insurance ofnot less than $1 million coverage.❒ If applying for Armoured Car Guardsecurity business licence type, attach:• proof of possession (ownership, lease orrental) of an approved armoured car• proof of vehicle liability insurance• a copy of a safety certificate issue issuedunder section 37.04 of the MotorVehicle Act Regulations, BC Reg. 26/58(refer to section 4(3)(e) of the Security ServicesRegulation)❒ Attach a copy of Company RegistrationCertificate or confirmation from CompaniesRegistries that company is registered if thebusiness is registered with B.C. CompaniesRegistry.❒ Enclose full payment as outlined on page 6.Plus, enclose documentation provided bycontrolling members (those who do not hold acurrent security worker licence):❒ Original, signed “Authorization andAcknowledgement of InformationCollection and Use AND Consent to aCriminal Record Check” (#SPD0510)and/or if this is an application on anexpired licence and a member has beenreported to the Registrar previously,their completed, signed and dated“Controlling Member of a SecurityBusiness Reporting an UPDATE” form(#SPD0518).❒ If residing in Canada, confirmation ofFingerprints slip (not needed ifcontrolling member resides outside ofCanada or holds a current, validsecurity worker licence or has providedfingerprints to the Registrar before).❒ Copy of one piece of identification(if not provided to Registrar before).❒ If a Canadian Citizen, a copy of birthcertificate, Canadian Citizenship Card orcurrent Passport (if not yet provided).❒ Mental Condition Form (#SPD0511) – isrequired if applicable, but may be sentdirectly to the Registrar by thecontrolling member or doctor.❒ If a peace officer, a letter fromsupervisor.Submitting the ApplicationPackageSee page 6 for information on where to sendyour application package. Double checkeverything! Incomplete application packages causedelays in processing and may prevent yourapplication from being processed. Refunds are notavailable.SHORTApplication for Renewal: the SHORT form - NO CHANGES (#SPD0501)Filling out the formUse this form if you have no changes to business information to report. As you go through the form,you will confirm that the business information currently on file with the Registrar, Security Services,remains the same. As the applicant, on behalf of the business, you will be signing the completed formand by doing so, you will be consenting and acknowledging various conditions and requirements.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry15

Replacing your Current Security Business Licence. . . o changes — o change in expiry dateUse Form: Request for Replacement of Current Security Business Licence [PDF] #SPD0502Use this form to replace your current lost/misplaced or stolen security business licence. Remember,it is mandatory that your licence is posted at the place of business while operating a securitybusiness, both in the main office and any branch offices. Licensing staff can issue you a temporaryreplacement licence via email for you to print and post until the original arrives in the mail.The Replacement ApplicationPackage:❒ Complete the replacement application form,sign and date.❒ You have the option of checking ‘e-mail acopy of the licence’ and supplying the e-mailaddress.❒ Enclose full payment ($20) using one of thepayment options outlined on page 6. (note: ifyou are paying by credit card, you will besupplying your card number and informationon form SPD502, ‘Authorized Credit CardUsage’ form. Credit card information shouldnever be e-mailed. Mail the form to theRegistrar.)DO NOT SEND CASH or a personal cheque.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry16

Putting together the updatereport package:❒ Along with the completed and signed form,attach all required documentation supportingany changes or updates as outlinedabove.❒ If you have updated any of the informationlisted in Part 2 of the form. Changesreported in Part 1 of the form entail nocost, but if you have had to provide informationin Part 2 of the form, there is a feeof $20— enclose full payment using one ofthe payment options outlined on page 6.Submitting the ApplicationPackage:See page 6 for information on where to sendyour application package.Double check everything!Incomplete application forms, missingdocumentation, insufficient or no payment,declined credit card, no signature -- causedelays in processing and may prevent yourapplication from being processed. Unprocessedapplications cannot be returned and no refundsare available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry18

PART 4 : The Online ServiceONLINE SERVICE OVERVIEWUsing the online service allows you to complete your application and submit it electronically,directly and immediately to the Registrar. You may opt to upload scanned supporting documentation,manage your payment options, monitor the status of your licence application and pay for employeesecurity worker licences. (Paying employee licence fees may only done through the online service.)Important: This part of the guide deals specifically with registering to use the online service and providesa overview of the online application screens. Refer to parts 1 and 2 of this guide for information onlicensing requirements.First-time licence applicant: businesses who have never held a security business licence in B.C. may usethe online service to apply for a new licence, upload scanned supporting documents and pay fees.Returning licence holder: businesses that have held or do hold a security business licence in B.C. will haverecords with Security Programs. When signing in to the online service, the main screen will display thestatus of the security business licence. The form fields of the various applications will be pre-populatedwith last recorded information provided for that licence.CONTENTS - Online Service pages ...Register to use the online service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20• BCeID, activation codes, access numbersOnline Service Process Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21• Before you Sign In - tips on how to be prepared before starting an application:setting up payment option; scanning supporting documents to upload; timing . . . . . . . . . . . .21• Sign In - signing in once registered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21• Main page of the online service, overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22• Licence Status definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Apply for New or Apply to Renew Security Business Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23- pre-application requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23- company type, changing company type,information for sole proprietors . . . . . . . . . . . . . . .23- business contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23- branch offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23- licence types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23- supporting documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23- controlling member information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24- reviewing and changing entered data before submitting . . . . . . . . . . . . . . . . . . . . . . . . . . . .24- term of licence, fee and consent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24- print completed application and document checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24- Service ID # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24- Payment, successful, unsuccessful, receipt for payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25- Submitting supporting documentation - uploading documents . . . . . . . . . . . . . . . . . . . . . . .25Updating and Replacing your Security Business Licence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry19

REGISTER TO USE THE ONLINE SERVICE1APPOINT A PRIMARY USER — the business must first appoint a “primary user”, referred to as theBusiness Manager, to act on the business’s behalf for licensing purposes. This person will: registerfor the business’s Business BCeID (Step 2); be responsible for administering and monitoring accessto the Security Licensing Online Service for the business; and will be required to consent to andacknowledge the various conditions and requirements under the Security Services Act and Regulations.APPOINTING ADDITIONAL EMPLOYESS TO ACCESS THE ONLINE SERVICEThe Primary User MUST NEVER SHARE their Business BCeID and access to the Online Service with anyone else. If more than one person in the business needs toaccess the online service, the business should appoint a secondary user. The secondary user must have their own BCeID and access to the Online Service underthe business’s profile. The primary user can set this up and will be responsible for identity proofing the secondary user. To register a secondary user with BCeIDor to get more information, go to: www.bceid.caBusiness Already has a Business BCeID? Proceed to step 32REGISTER for a BUSINESS ACCOUNT with BCeID —BCeID allows the business to accessgovernment online services using a unique log-on ID and secure password. There is no charge forsetting up and using the account. BCeID is not managed by Security Programs. If you need helpwith the BCeID process, contact them directly (see contact information on BCeID website).To register for a Business BCeID:• Go to: www.bceid.ca• On the “Welcome” screen, click found at the bottom of screen• On the “Types of BCeID Accounts” page, click to begin the registration process.• “Getting Started” page holds information you should review before proceeding. Click found at the bottom of the page when you are ready.• This is where you start. You are to select an online service on this page. As SecurityLicensing is not listed, click on: Register without specifying Online Servicefound just before the table of services.• Carry on to complete all the steps in the registration process.• When you have completed all the steps to get your business BCeID, the BCeID programwill take the necessary steps to verify the business. This can take up to ten days, thenyou will receive your activation code in the mail.(An activation code is a unique code that BCeID generates as part of the identification verification process. The activationcode is mailed to the ‘Chief Financial Officer’ of the business (primary user/business manager) to the addressentered online through an authoritative source (e.g., BC Registry Services). Instructions for using the activation code willbe included.)ACTIVATE YOUR YOUR ACCOUNT by logging on to the BCeID website to complete3the BCeID registration: When you have received the activation code in the mail you will have tocomplete the BCeID registration process by logging on to the BCeID website with your user ID andpassword and enter the activation code. After successfully completing this step of activation, thebusiness is registered and your BCeID account is ready for immediate use.4GET A SECURITY LICENSING ONLINE AUTHORIZATION CODE: Now, that the business issuccessfully registered with BCeID, the Business Manager (primary user) must contact SecurityPrograms to request an Subscription Code to access the online service (250 (1-855-587-0185) 387-6981). You willbe asked to provide the business name, e-mail address, telephone number and business managername. Security Programs will e-mail you the subscription code information you need to proceed online.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry20

REGISTRATION IS NOW COMPLETE !Once you have received the informational e-mail from Security Programs, youmay start your first online application . . .ONLINE SERVICE PROCESS BASICS - After RegisteringBefore you Sign In:• Gather all required documents and information (see Pre-Requirements, page 7).Having everything in front of you and ready will make the process easier and faster.• Pre-Scan Documents for Upload: If there are documents required to support a licence application,you may opt to use the upload function offered during an online application session. Have therequired documents (as outlined in this guide under Pre-Requirements) pre-scanned and saved onyour computer, ready to upload, before you start an application session. Documents must be clearlyscanned and should be saved as either a .jpeg (.jpg) or .pdf. Each document must not exceed 500kilobytes. If you are unable to do this, you are welcome to mail your supportinginformation to the Registrar.• Printer: you will have the opportunity to print your completed application form, the documentchecklist that outlines what supporting information you need to send in, and payment receipt.• Payment: Decide how you will pay application fees. Payment is due and payable within 30 days ofsubmitting an application ‘— applications will be cancelled if payment is not received within 30 days.1. CREDIT CARD: You may pay online using VISA, MasterCard or American Express. When it comes time to pay, youwill be transferred to the B.C. Government's secure electronic payment service provider, BC Express Pay, to key inyour credit card information. DO NOT e-mail credit card information!2. PRE-AUTHORIZED CREDIT CARD: To eliminate the need to re-enter credit card information every time you make apayment, you can opt to store your credit card information with the B.C. Government's secure electronic paymentservice provider, BC Express Pay. Once set up, fees will be automatically processed against the stored credit card.To set this up now, or at any time, sign in to the Security Licensing online service, select “Set Up Pre-AuthorizedCredit Card Payment” link located in the navigation bar. DO NOT e-mail credit card information!3. CREDIT BALANCE: If you have a credit balance, it will show up on the screen whenever you sign in to the onlineservice. You can indicate when you wish to take funds from your existing credit balance to pay for an Application.• Timing: Allow approximately 15 minutes from the start to the finish of an application session. Oncestarted, information keyed in cannot be saved until the end of the process. If you sign out beforecompleting an application session, all information keyed in will be lost. For security reasons, thesystem will time-out after 30 minutes of in-activity. If you have to leave an application session openwhile you search for piece of required information, and it times out, you will have to start your applicationsession over.Sign In: www.pssg.gov.bc.ca/securityindustry/eserviceThe online service launch page provides information on the process and who may use it. It is importantto start from this launch page whenever entering the online service as it will keep you informed withalerts and updates. Scroll down to the section of the page, ‘Businesses’ and click to log on toBCeID. If your BCeID log on was successful, you are automatically routed to the Security Licensing onlineservice ‘Main Page” from where you select the application process you need to follow. (If not, contactBCeID for assistance via their contact page on: www.bceid.ca )Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry21

Apply for NEW or RENEW a LicenceApply for a New Licence and Renew a Licence applications look the same, except if you’ve held alicence before, the form fields of a Renew application will be pre-populated with information lastprovided to the Registrar. If you are renewing or applying on an expired licence, review andupdate the information in the form fields as needed.Pre-Application RequirementsPreliminary questions must be answered ❍ or ❍ in order to proceed. Your answers to thepreliminary questions help determine if have the requirements to move forward with your application.Company TypeThe definitions of the various company types and the difference between legal name and trade name,you may wish to refer webpage: www.pssg.gov.bc.ca/securityindustry/business/companytype.htmChanging the Company Type? If at any time you will be changing your company type, contactSecurity Programs for information and instructions on how to have this indicated on your licence.Business Address and Contact InformationEnter the information as requested. You may request here to have your completed online application e-mailed to the address you provided. This option is recommended as you can use the electronic copytemporarily, until the original arrives in the mail.Branch Address and Contact InformationEach branch office must post a current security business licence when in operation. Ensure all officesare listed, with correct contact information, so Security Programs provides each branch a licence. If youdo have branch offices, you enter one office’s information, select enter the next office’sinformation, and so on. If you have no branch offices, or once you’ve made your entries, select to continue.Licence TypesLicence types are described on page 4 of this guide. Check the boxes of the licence types the business isqualified for and will be providing. If licence type ‘Security Guard Service’ is selected, a drop-down boxwill open that allows you to request authorization to use dogs for the purposes of security guard work.Select when you are ready to continue.Supporting DocumentationFor each licence type you had selected, enter the requestedinformation on an employee or controlling member of thebusiness that supports the security business type with acurrent and same type of security worker licence. Enter thelicence number and the name just as it shows on the securityworker licence. Select to continue.Sole Proprietors:If you are the person that holds the validsecurity worker licence that supports some orall the security business licence types youselected, you will be entering information onyourself with your security worker licencenumber. If you do not have your securityworker licence yet, you may leave the licence# field blank — but if you are listing anyoneelse as the supporting licence holder, youMUST provide their valid security workerlicence number.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry23

Controlling Member Information (definition of ‘controlling member’ is on page 8)• If the business has never held a security business licence before, eachcontrolling member will have to have provided you with their completed andsigned “Authorization and Acknowledgement of Information Collection and UseAND Consent to a Criminal Record Check” (#SPD0510) or name and licencenumber as recorded on their current security worker licence. The standardquestions in this section of the online application refers to this documentation.• If you are applying as a holder of an expired business licence, you will havereported on your controlling members before and they will be listed in thissection. What you will need, however, is signed ‘Controlling Member of aSecurity Business UPDATE form from each controlling member, or a copy oftheir security worker licence to ensure that it is current ... or, from any newcontrolling members not reported before, they will have to completed andsign and provide you with the “Authorization and Acknowledgement ofInformation Collection and Use AND Consent to a Criminal Record Check”#SPD0510SoleProprietors:When you come tothe section of theonline form onControllingMembers, you willenter your ownpersonalinformation as acontrollingmember, and fromthe drop down boxthat will identifyyour position,select“Owner/Operator.”• If you are renewing your current security business licence, the fields under standard questions onthe controlling members will show what was reported previously. If you are adding any new controllingmembers, they will have to completed and sign and provide you with the “Authorization andAcknowledgement of Information Collection and Use AND Consent to a Criminal Record Check”#SPD0510 or name and licence number as recorded on their current security worker licence so youmay key this information in.When you’re ready to continue, select .Review Completed FormThis is your opportunity to review all the information you have entered in your online application.Select until you get back to any sections of the application that you may need to correct.If everything is in order, select to continue.Term of Licence, Fee and Consent1. Read over the consent/acknowledgement text. As business manager applying on behalf of thebusiness, you have to agree with these terms in order to submit the application.2. The next section on this same web page is the Term and Fee section. Select how many years you’dlike your licence to run. The fees associated with the term are there for your information. Select to continue.Print and Proceed to Payment1. Print Application: This is your opportunity to print the completed application. Of course, if youselected to have the completed application e-mailed to you, you will be able to print it anytime. Toprint the application now, select ... a copy of the completed application for your records.SERVICE ID# - If you chose not to print your completed application form at this time, make note of the ServiceID# located at the top of the completed application form. Should you need to contact security programs aboutthe application, it is a reference number they will need and the number should be written on anything that ismailed to the Registrar with respect to the application.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry24

2 Print Checklist: You may now print the checklist that lists all the documentation that must be submittedto the Registrar in support of your application. You may also enter an e-mail address at thistime where you’d like the checklist to be sent for future reference. (Later in the application session,you will be able to upload supporting documentation you have scanned and ready on your computer.)Select ...a copy of this checklist for your records.3. Proceed to Payment: Select to proceed. Depending on what you may have set up withSecurity Programs, you will either be paying from your credit balance automatically or paying bycredit card (or pre-authorized credit card). After completing payment process, a receipt will begenerated to print for your records. Select If you were paying by credit card and the credit card payment was NOT successful, a screen willcome up to advise you:Credit Card Payment - Declined payment is still outstanding. You may try your card again immediately byselecting or sign out now and sign back in later once you have cleared up the problem with yourcard or have another credit card to use. Upon return, click “Pay for Unpaid Licence Application’ located in the lefthandnavigation bar. Keep in mind, your application will only be kept in the system for a period of 30 days awaitingyour payment. If payment is not made, the application will be cancelled.Submitting Supporting DocumentsRemember, your application is not complete until everything has been received by the Registrar within30 days of submitting your application form. You have two options:1. UPLOAD DOCUMENTS: If you chose to, you may upload supporting documents now, or return laterto do so (it is a feature listed in the left-hand navigation bar.)2. MAIL DOCUMENTS: You may mail your documentation to the Registrar, but when you do so, pleaseidentify the package or document clearly, including the Service ID # you’ll see printed at the top ofyour application form. Include in your package a copy of the Check List of RequiredDocumentation that was generated by the system when you were submitting your online application.The checklist has all the identifying information on it. Mailing information is on the front pageof this guide.Updating Your Licence Informationor Replacing a Lost or Stolen LicenceUpdate:When you are signed in to the online service to update information on your licence or records you havewith the Registrar, select “Update Current Information” from the navigation bar to report changes toyour current licence. The system will automatically recognize whether there is a fee involved,depending on the changes entered.(Generally, if the licence itself has to be changed, printed and sent to you, there will be cost involved.)Request Replacement of a Current Licence:If the business licence posted either in main branch or other branch has been lost or stolen, you mustrequest a replacement immediately to be in compliance with the act.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry25

Pay for Employee Security WorkerLicence ApplicationsSecurity businesses may pay the fee for an an employee’s security worker licence that was applied foronline, but the business must provide that payment electronically, through the online service asoutlined below.To get started, sign in to the online system and click the link in the navigation bar on the left, ‘Pay forEmployee Applications’.Notes:1. Paying an employee’s licence fee can only be done if the employee submitted their licenceapplication through the online service for security workers and, during the online session, selected‘employer will pay’.2. At the end of the employee’s online application session, they will have the opportunity to print an“Application Confirmation” slip which they are to provide to the business to show that they havesubmitted their application, the date it was submitted, the employee’s full name, the very importantservice ID# and the amount owing.3. Be wary of the date the employee submitted his/her application online because the application willonly remain in the system, awaiting payment, for 30 days. If payment is not made within 30 days ofsubmitting the application, the application will be deleted from the system and the employee willhave to re-apply..You may pay for as many employees as you wish, selecting after each entry. As you add anentry, it will be added to a spreadsheet on the page, the number of employees you have entered will betallied below, plus a running dollar amount due. The Service ID numbers will populate the spreadsheetcolumns plus Term of Licence and Fee for Licence. Before you go on to pay, review the list carefully.You may still delete entries that are entered incorrectly, then re-enter the information correctly. Whenyou are done, select to continue.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry26

PART 5 : Your ResponsibilitiesAfter You Receive Your LicenceWhen you receive your licence, you will receive an information pamphlet “Enclosed is your SecurityBusiness Licence” that briefly outlines your responsibilities as a security business licensee. Refer to theSecurity Services Act and Security Services Regulations and policies for precise information oncompliance, plus other information on the Security Industry and Licensing website.It is important you know and understand all your responsibilities as a security business licensee andthat you keep up to date with any new information released by the Registrar.Compliance and Enforcement Inspectors work with licensees to encourage voluntary compliance withthe requirements of the Security Services Act and Security Services Regulation and are always availableto assist security businesses in complying with the conditions and responsibilities of their licence. TheInspectors monitor licensee compliance through inspections and through the public complaint process.If the information collected as a result of an inspection or investigation shows that a security businesshas committed a contravention, the Registrar may take enforcement action against the licensee.More information is available on the Security Industry and Licensing website - including a link to theSecurity Services Act and Regulations, polices, updates, and information on compliance andenforcement, all the forms and guides for the security business, the security worker and for controllingmembers of a security business.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry27