Getting and Keeping your Security Worker Licence - Ministry of Justice

Ministry of JusticePolicing and Security BranchGetting and Keepingyour Security Worker LicenceVersion 8October 2013THIS GUIDE and SUPPORTING INFORMATIONThis guide is for you, an individual applying for their first security worker licence or, for you,a security worker who holds a current or expired security worker licence.Each type of security licence has general and specific requirements and conditions. Thisguide will take you through the steps of applying for a security worker licence in B.C. andoutlines the forms you need to complete. The Security Industry and Licensing websiteprovides more information and resources on your responsibilities as a licensee.Check the website periodically for updated information and forms, policies and alerts. Animportant resource on the site is the ‘Legislation and Policy’ page where you’ll find links toacts, regulations, policies and Code of Conduct. It is up to every licensed security worker tostay informed and be aware of their responsibilities.There are five main parts to this guide:• Part 1, Licensing Process: outlines the process, how to get forms, licence fees, and how to submityour application package.• Part 2, Pre-Licensing Requirements: follow this important outline of steps that need to be takenbefore you may apply for a licence. It includes a helpful quick checklist.• Part 3, Completing the Forms: description of the various forms and information requested.• Part 4, Online Service: outlines the online service that allows you to complete andsubmit licensing forms, payment and scanned documentation electronically.• Part 5, After You are Licensed: your responsibilities.Website: www.pssg.gov.bc.ca/securityindustryPSSG10-007 / October 2013CONTACTINFORMATIONIMPORTANT:Put FULL address on anyenvelope being mailedor couriered to theRegistrar.Email:Fax:Phone:sgspdsec@gov.bc.caVictoria (250) 387-4454Toll-free 1-855-587-0185(staff are available 8:30 am to 4:30 p.m., Mon. to Fri.)Full Address: Ministry of JusticePolicing and Security Branch, Security Programs DivisionPO Box 9217 Stn Prov Govt, Victoria BC V8W 9J1Website: www.pssg.gov.bc.ca/securityindustryAttention: Registrar, Security Services - Licensing Dept.

OPTIONS for SUBMITTING APPLICATIONS: Manually or ElectronicallyYou may complete and submit various licence applications two ways:1) MANUALLY• forms are downloaded from our website• forms are completed at your computer or printed and completed by hand• completed forms, documentation, photograph and payment are mailed tothe Registraror2) ELECTRONICALLY using the Online Service• form fields are completed on your screen and all the information entered issubmitted directly to the Registrar• the required supporting documentation may be scanned and uploaded• you can upload a digital photograph of yourself for your licence• you will be required to submit payment electronically using your creditcard ( Visa, MasterCard or AmericanExpress) but you can also opt to haveyour employer pay electronically later on your behalf if you have made thatarrangement.• when you enter the online service using an Access Code, you will be able tomonitor the status of your submitted applications.This full guide should be referred to whether you opt to apply through the onlineservice or manually. Generally, the format for applying online is similar to themanual forms and processes described in this guide — the same information will berequired from you. Throughout this guide there are markers to indicate if there isspecific information you should be referring to if using the online service.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 2

TABLE OF CONTENTSOptions for Submitting Applications: Manually or Electronically 2Licence Types 4What your licence will look like and how your approved licence type(s) will appear 5PART 1: The Licensing Process 6Time Required to Process Your Application 6Getting the Forms 6Terms, Fees and Payment Options 7Note for Sole Proprietors re: fee for your Security Worker Licence 7Submitting Applications, Documents and Fees 8PART 2: Requirements 9Pre-Licensing Requirements 9Fingerprints 9 Age 11Consent to a Criminal Record Check 9 Photo Specifications 11Mental Condition Report 9 Use of Dogs 11Police Officer/Peace Officer Status 9 Use of Restraints 11English Fluency 10 Proof of Experience, Education and Training . . . . 12Citizenship — Canadian Residency 10 - Out-of-Province Training or Experience: 12Photo Identification 10 - Security Workers from Alberta 12Experience, Education & Training Qualifications for Each Licence Type 13Quick Readiness Checklist 15PART 3 : Completing the Forms 16Applying For a New Security Worker Licence 16Applying For a 90-day Security Guard Under Supervision Licence 18Applying to Upgrade to Full Security Guard Licence from Security Guard Under Supervision 20Renewing your Security Worker Licence 21Updating your Current Security Worker Licence 24Replacing your Current Security Worker Licence 25PART 4 : The Online Service for Security Workers 26Overview and Table of Contents 26PART 5 : Your Responsibilities 34After You Receive Your Licence 34Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 3

LICENCE TYPESARMOURED CAR GUARDTransports property, valuables and money in approved amoured vehicles.BODY ARMOUR SALESSells body armour to individuals with a permit to possess body armour or an exemption.CLOSED CIRCUIT TELEVISION INSTALLERSells, supplies, provides advice on, servicing or installing any closed circuit television equipment, device or system.ELECTRONIC LOCKING DEVICE INSTALLER• sells, supplies, provides advice on, servicing or installing an electronic locking device;• codes or recodes an electronic locking device;• makes, sells or otherwise provides a lock-operating device for an electronic locking device.LOCKSMITH• makes, services, repairs, codes, recodes, rekeys or repins any locking device (except a person who codes orrecodes a device that person owns);• cuts, makes, sells or otherwise provides restricted keys;• cuts, makes, sells or otherwise provides keys from a numerical or alphabetical code or combination of numericaland alphabetical codes;• sells, services or repairs safes, vaults or other similar secure storage methods;• includes licence type Electronic Locking Device InstallerLOCKSMITH UNDER SUPERVISIONPerforms the work of a locksmith only while under the direct supervision of a fully licensed Locksmith. (Includeslicence type Electronic Locking Device Installer)PRIVATE INVESTIGATORA person who for consideration, seeks or obtains information about:• crimes, offences, contraventions, or misconduct, or allegations of crimes, offences, contraventions ormisconduct;• the activities, character or repute of a person or organization;• the whereabouts of a person;• the location, disposition or recovery of lost, stolen or missing property;• the cause of or the responsibility of any fire, accident or incident in which damage to property or injury to anyperson has occurred.PRIVATE INVESTIGATOR UNDER SUPERVISIONPerforms the work of a private investigator only under the supervision of a fully licensed Private Investigator.SECURITY ALARM INSTALLER• sells, supplies, provides advice on, or offers to install a security alarm and maintains or repairs security alarms.• codes or recodes an electronic locking device, makes, sells or otherwise provides a lock operating device for anelectronic locking device.• sells, supplies, provides advice on, service or install any closed circuit television equipment device or system.• includes licence types Security Alarm Sales, Monitor, and Response; Closed Circuit TV Installer; and ElectronicLocking Device Installer.SECURITY ALARM INSTALLER UNDER SUPERVISIONPerforms the work of a security alarm installer only under the supervision of a fully licensed Security Alarm Installer.(Includes licence types Security Alarm Sales, Monitor, and Response; Closed Circuit TV Installer; and Electronic LockingDevice Installer.)SECURITY ALARM MONITORMonitors security alarms installed on the property of another person.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 4

SECURITY ALARM RESPONSEResponds to and monitors security alarms installed on the property of another person. (Includes licence typeSecurity Alarm Monitoring and Response.) SECURITY ALARM SALESSells or gives advice on security alarms. NOTE: a person who sells security alarms but does not attendthe premises where the security alarm has been or will be installed, does not require a licence under theSecurity Services Act.SECURITY CONSULTANTA person who advises on methods of protecting property from vandalism, intrusion, trespass or theft;or provides the services of detecting electromagnetic, acoustical or other devices by which privatecommunications or records may be intercepted, transmitted or examined.SECURITY GUARD INCLUDES IN-HOUSE SECURITY GUARDS (PERSONS EMPLOYED BY A BUSINESS THAT DOESNOT HOLD A security business licence such as a hospital, retail store or a university), loss prevention workers, bodyguardsand door persons at establishments licensed under the Liquor Control and Licensing Act.Provides or supervises a guard patrol or watch of property; provides or supervises a guard of anindividual; performs services to prevent the loss of property; and/or provides door security at anestablishment licensed under the Liquor Control and Licensing Act. Security Guards can also respond andmonitor alarms installed on the property of another person.SECURITY GUARD UNDER SUPERVISION SEPARATE, 90-DAY LICENCE THAT MAY ONLY BE HELD ONCE.Performs the work of a security guard only under the supervision of a fully licensed Security Guard.What your licence will look like and how your approved licencetype(s) will appearAlthough there are 15 types of security services that require licensing, some of them are ‘inclusive’. Beloware the licence types that are inclusive which means your licence may only state the main licence type but itINCLUDES other services you may provide even though they are not listed on your licence.• Security Alarm Installer or Security Alarm Installer Under Supervision includes security alarm sales,monitoring, response, closed-circuit TV installation and electronic locking device installation.• Security Alarm Response includes security alarm monitoring and response.• Locksmith or Locksmith Under Supervision includes electronic locking device installation.• Security Guard or Security Guard Under Supervision includes security alarm monitoring and response.90-day SecurityWorker Licence(sample only)Notice the ‘ST’ at theend of the licencenumber whichdenotes ‘short term’(90 days).Back of license will show descriptionand list conditions ifthere are any (sample only)Security Worker Licence(sample only)This is the licence for all licencetypes (except Security Guard undersupervision).Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 5

PART 1: The Licensing ProcessTime Required to Process Your ApplicationNormally, it takes up to 30 days after a complete application package is received by the Registrar. Ifthe application package is submitted with mistakes, missing documentation or without full payment,processing times will be longer. The licensing process involves the Registrar running a risk assessmenton you to evaluate your suitability to hold a security licence. If the Registrar determines further reviewis necessary after considering any reliable information that brings into question your conduct, mentalcondition or repute, the licensing process could take approximately 4 – 6 weeks. (Read more about riskassessment reviews on the Security Industry and Licensing website.).Getting the FormsYOU DON’T HAVE A COMPUTER?YOUR OPTIONS ARE:1) You may phone the Security ProgramsLicensing Department to request forms bemailed or faxed to you. Please call toll-free at:1-855-587-0185.OR2) You can download the forms from our websiteyourself by attending any one of the ServiceBC Centres to access the use of a CommunityAccess Terminal (CAT). CATs are located in thepublic area of each Service BC Centre.YOU HAVE A COMPUTER.YOUR OPTIONS ARE:1) Go to the Security Industry and Licensingwebsite to access forms:www.pssg.gov.bc.ca/securityindustryFrom the navigation bar on the left, clickSecurity Workers. You will find all the formsunder the link “Download – Forms and Guide.”Technical information: All the forms are in a‘portable document format’ (PDF). The formswork best if you have a current version ofAcrobat Reader installed on your computer.To download the free, most current version ofAdobe Acrobat Reader program, go to:http://get.adobe.com/readerOR2) Use the Online Service to complete andsubmit your forms electronically. The onlineprocess is described in Part 4 of this guide;however, information throughout this fullguide is applicable.ALWAYS CHECK THE WEBSITE FOR THE MOST RECENT VERSION OF APPLICATION FORMSImprovements, new services and information are often added to the guides and forms. Itis very important that you are using the most current version; therefore, do not use oldcopies of forms you may have saved when you are starting an application form. Old formsmay not be accepted.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 6

Submitting Applications, Documents and FeesA complete application package will include your fully completed application form (signed and dated), allsupporting documentation as required by the type of application and, as outlined above, the correct andfull fee. If anything is missing, your application cannot be processed. If licensing staff discover anythingmissing, you will receive an advisory letter that identifies what information is required. Keep in mind thatrefunds are not available.USING THE ONLINE SERVICE? See Part 4 of this guide for information how you can upload yourdocumentation and payment electronically and about the handy document checklist tailored specificallyto you and your application.Where to send your application package: the mail and e-mail address is on the front cover of this guide.When mailing anything to the Registrar, it is important to add the ‘Attention Line’ as shown and to ensurethat anything sent to the Registrar is clearly identified with your name, date of birth and, if you have one,your security worker licence number. Photographs must have your name and date of birth written on theback.Note: For security reasons, never e-mail credit card information.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 8

Pre-Licensing RequirementsPART 2: RequirementsBEFORE you apply for a security worker licence, whether MANUALLY or ONLINE, review the followingrequirements. Some of these pre-licensing requirements may be applicable when renewing your licence as well.̍̍FingerprintsNEW applicants only . . . (once you have providedyour fingerprints to the Registrar, you will nothave to provide them again.)Before you apply for security worker licence, youmust have your fingerprints taken. Use the formRequest for Fingerprinting under the SecurityService Act (#SPD0507).After completing page one of the form, take bothpages to your local police department, RCMPdetachment or an approved fingerprint agency.NOTE: All RCMP approved fingerprinting agencieswill be assigned an ORI number allowing them totake fingerprints.Your fingerprints will be taken. The “Confirmationof Fingerprinting” section of the form will becompleted and returned to you. Include thisconfirmation slip in your application package.The top half of the form will completed by thefingerprinting agency to be sent directly to theRegistrar, Security Services, with your fingerprints.NOTE: The prints must be provided to theRegistrar directly from the fingerprinting agency.If you are given your set of prints to provideto the Registrar yourself, the prints will beconsidered VOID and you will have to have themre-taken.̍̍Consent to a CriminalRecord CheckYou must provide the Registrar with anauthorization to conduct a criminal record check, apolice information check and a correctional serviceinformation check. This is done when you signand submit an application form. The Registrar’soffice runs these record checks when you firstapply for a security worker licence and the recordchecks may be run at anytime while your licence iscurrent.̍̍Mental Health ConditionReport from your PhysicianIf you are being treated or have ever been treated fora mental health condition, you must have your doctorcomplete and sign the Mental Health Condition Form(#SPD0511). Submit the completed form with yourapplication for a security worker licence.Your doctor will be asked to provide the followinginformation concerning your mental health condition:• a detailed definition• a conclusion about whether it could interferewith your job and/or ability to interact with thepublic• if you must take medication for it• if the doctor has any concerns with yourcondition and the type of security work youwish to provide.̍̍Police Officer/Peace OfficerStatusYou may not hold a security worker licence in B.C. ifyou are a member of a police force as defined in theB.C. Police Act.You may be considered for a security worker licenceif you are:• a volunteer auxiliary or reserve constable• a sheriff• a corrections officer• a court-appointed bailiff• a special provincial constable or specialmunicipal constable (as defined in the B.C.Police Act)If you are in one of the above categories, youmust provide with your application a letterfrom your superior confirming what access youhave to any justice, court or police informationsystems (PRIME, PIRS, PROS, CPIC) and thatyou know and understand that you may notutilize information from these systems whileacting in the capacity of a security worker.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 9

̍̍English FluencySome security workers are expected to besufficiently fluent in the English language toconverse with the public while carrying out theirduties. The following licence types hold thisrequirement:• armoured car guard• private investigator• security alarm monitor and response• security guard• security guard under supervisionWhen fluency in English is in question, theRegistrar may ask a security worker licenceapplicant to submit a copy of the results of anEnglish Language Proficiency Assessment.The applicant is responsible for paying the costof the assessment.Security Programs Division recognizes theCentre for Canadian Language’s BenchmarkLevel 5 as the minimum fluency requirement.To check if your English language ability meetsthe standard, download the Canadian LanguageBenchmarks(www.language.ca/pdfs/clb_adults.pdf).Contact our office if you require furtherinformation or locations where the assessmentcan be done.̍̍Citizenship — CanadianResidencyTo hold a security worker licence, you must beordinarily resident in Canada as proven by yourcitizenship, residence status, and other factors.Documentation is required as proof:• If you were born in Canada, you arerequired to provide a copy of your birthcertificate or current Canadian Passport.• If you were not born in Canada but haveobtained your Canadian Citizenship,submit a clear copy of either yourCanadian Citizenship Card or your currentCanadian Passport.• If you were not born in Canada, provide acopy one of the following documents:- Record of Landing Document(IMM1000)- Confirmation of Permanent ResidentDocument (IMM5292)- Canadian Permanent Resident Card- Citizenship Certificate Card- current work or study permit- working visa with your valid passportCitizenship Documentation upon RENEWALof Licence: if you had already provided theRegistrar with a copy of your birth certificate ordocumentation proving you are ordinarily resident,you do not have to submit proof again.̍̍Photo IdentificationWhen you submit your licence application,you are required to attach a copy of one of thefollowing pieces of Photo Identification whichmust be valid / not expired:• Driver’s Licence• Passport• BCID — you may apply for a BritishColumbia Identification Card at any driverlicensing office but note it takes four tosix weeks to process and mail to you. Formore information and BCID forms, visitwww.icbc.com/driver-licensing/BCID• Canadian Permanent Resident Card• Canadian Native Status Card (if issued witha photo)• Canadian Firearms Licence• BC Services Card (with photo)Photo Identification:If you are renewing and have already provided theRegistrar with a piece of photo identification, you donot have to send a copy in again. A security workerlicence is not accepted as photo identification.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 10

̍̍AgeYou must be at least 16 years of age to hold alocksmith under supervision licence, a securityalarm installer under supervision licence or asecurity alarm monitor licence. You must be atleast 19 years of age to hold all other securityworker licences.̍̍Photo SpecificationsYou must supply a photograph of yourself,which will be printed on your licence. Thephoto must be:• recent . . . taken within the last 12 months.• much like a passport photo—the headfront-facing, eyes open, looking at thecamera;• the face should cover about 65 to 75% ofthe photo.• you may wear your prescription eyeglassesin the photo if the lenses are not tintedand there is no glare, shadows or rims/frames obscuring the eyes.• the focus must be clear and sharp (thelicence will be laminated which tends todarken photos. The photo should neitherbe too dark nor too light).• The photograph may be in black and whiteor in colour.USING THE ONLINE SERVICE? See Part 4 of thisguide for information on how to upload yourdigital photograph.Photos: EVERY FIVE YEARS, while youcontinue to hold a security worker licence,you must submit a new passport-qualityphotograph taken within the last 12 months.If, at any time, you wish to have the photoreplaced on your licence, this can be doneusing the Update form (#SPD0517) andsubmitting the $20 fee.̍̍Use of DogsIf the use of dogs for security work is required,you must request authorization to use dogsfrom the Registrar, Security Services Act. Thereis a section on the forms for this request. Referto Security Services Regulation 13 regarding useof dogs and Security Programs Licensing PolicyManual Section 3.5.Because of the possible effects on public safetyassociated with the use of dogs for security work,the Registrar will only grant an authorizationto a security guard to use a dog if satisfied thatthe guard is competent in the use and controlof the dog for either detection of people orexplosives or drugs; and/or the protection of theguard while providing a guard patrol or watch ofproperty. Individuals must provide the Registrartheir validation certificate from the JusticeInstitute of British Columbia which proves boththe dog and handler are adequately trained. Ifthe Registrar grants the request, a condition willbe printed on the back of the security guard’slicence that will identify the purpose of thesecurity dog, that is, whether for security workprotection, people detection, drug detection orexplosive detection. Once a security guard hasthe Registrar’s authorization to use security dogs,the guard must re-qualify annually (or every sixmonths if the dog is a dual-purpose dog, that isused for both detection and protection) plus heor she must carry the validation certificate andresults, along with their security worker licence,at all times when providing security services.̍̍Use of RestraintsBefore you may use restraints (handcuffsonly) you must request authorization from theRegistrar, Security Services. There is a sectionon the forms for this request. [Refer to SecurityServices Regulation 11 regarding restraintsand Security Programs Licensing Policy ManualSection 3.3.]The Registrar’s policy on the use of restraintsoutlines fully what is expected including thesuccessful completion of the Advanced SecurityTraining (AST) course provided by the JusticeInstitute of BC (JIBC) or that you have equivalenttraining to the JIBC’s course. This training, retrainingor equivalent must have been takenwithin one year of applying, plus the licenseemust re-qualify in the use of restraints everythree years through an approved re-qualificationcourse. (Click “Training and Testing – ApprovedPrograms” on the Security Industry and Licensingwebsite for JIBC contact information.) Applicantswith previous restraint training, within the pastyear as a peace officer, may be considered for anAST exemption pursuant to 3.3.2.4 and 3.3.2.5 ofthe policies.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 11

̍̍Proof of Experience,Education and TrainingEach security worker licence type may have adifferent list of required experience, educationand training; you must submit documentationto prove you have the licence requirementsand are, therefore, qualified to hold a particularlicence type. The chart on the next pagesummarizes qualifications by category of licencetype. Information is also posted on the SecurityIndustry and Licensing website.Out-of-Province Training or Experience:If you have received training or have beenworking in a security position outside BritishColumbia, your training and/or experience maybe considered by the Registrar. The licence typeslisted below have a process set up for you to‘challenge an exam’ or to demonstrate your skills:• Security Alarm Installer & Locksmiths –apply to the Industry Training Authority towrite a “Challenge Exam” to demonstrateknowledge and obtain recognitioncredentials.• Security Guards – if you do not havea Basic or Advanced Security TrainingCertificate, contact the Justice Institute ofBC to provide and review previous trainingor experience.• Private Investigation & Security Consultant– submit documentation directly to theRegistrar, Security Services Act to considertraining and experience.Security Workers from AlbertaOn April 1, 2009 the Trade, Investment andLabour Mobility Agreement (TILMA) cameinto effect. TILMA provides for labour mobilityfor workers in certified occupations that areregulated in both provinces.Under TILMA, any individual who has acurrent Security Guard, Private Investigatoror Locksmith licence from the Public SecurityDivision in Alberta, will be required to submitan application form for a B.C. Security Workerlicence.FOR MORE INFORMATION SEE THE TRAININGAND TESTING – APPROVED PROGRAMSINFORMATION PAGE SECURITY INDUSTRY ANDLICENSING WEBSITE:www.pssg.gov.bc.ca/securityindustry/trainingIf the licence type you are interested in is notlisted above as having a challenge exam, andyou believe you have the equivalent trainingand/or experience required, before you proceedwith your application, you should contactthe Registrar’s office, to discuss. (see contactinformation at the front page of this guide).Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 12

Experience, Education & Training Qualifications for Each Licence Type1. SECURITY ALARM INSTALLER(under supervision)(see Regulation section 15(4) item 7)A Security Alarm Installer under supervision mustwork under the supervision of a fully licensedSecurity Alarm Installer. You do not need trainingcertificates or prior experience for this type oflicence.2. SECURITY ALARM INSTALLER(see Regulation section 3(7) and section 15(4) item 6)When applying for a Security Alarm Installerlicence, you must provide proof that you hold aCertificate of Qualification (recognition credentials)granted by the Industry Training Authority.If you are unable to prove the training orexperience above, you may apply to the IndustryTraining Authority to write a “Challenge Exam.” AChallenge Exam allows individuals to demonstratetheir knowledge of alarm installation and obtaintheir Certificate of Qualification (recognitioncredentials) to apply for a full security alarminstaller licence without having to work undersupervision in B.C.3. SECURITY ALARM MONITOR(see Regulation section 15(4) item 8)No training or documentation required.4. SECURITY ALARM RESPONSE(see Regulation section 15(4) item 9)No training or documentation required.5. SECURITY ALARM SALES(see Regulation section 15(4) item 10)No training or documentation required.6. ARMOURED CAR GUARD(see Regulation section 3(4) and 15(4) item 1)To apply for a security worker licence to providearmoured car guard services, you must meetone of the following training or experiencerequirements (a or b):a) completion of a course on the use of force andfirearms designed for armoured car guards andprovided by the Justice Institute of British Columbia(JIBC) or a person approved by JIBC; orb) completion of a training course modeled on thefederal firearms and use of force training coursethat is equivalent to the JIBC course. ArmouredCar Guards must possess a current Authorizationto Carry (ATC) a restricted firearm, under theFirearms Act (Canada) to be licensed as anarmoured car guard.Important Note: Armoured car guards mustbe certified annually in Firearms Proficiencyby a Justice Institute of B.C. qualified firearmsinstructor.7. CLOSED CIRCUIT TELEVISION INSTALLER(see Regulation section 15(4) item 14)No training or document required.8. ELECTRONIC LOCKING DEVICE INSTALLER(see Regulation section 15(4) item 15)No training or document required.9. LOCKSMITH (under supervision)(see Regulation Section 15(4) item 3)A locksmith under supervision licensee must workunder the supervision of a licensed locksmith. Youdo not need training certificates or prior experiencefor a locksmith under supervision licence.10. LOCKSMITH(see Regulation section 3(5) and 15(4) item 2)To apply for a security worker licence to providelock-smith services, you must have:• Proof you hold a B.C. Certificate of Qualification(recognition credentials) granted by the IndustryTraining Authority; or• Proof of at least two years of full-time workexperience as a locksmith or a locksmith undersupervision within the last five years. A letter ofrecommendation from your employer indicatingthat you are qualified to perform the servicesof a fully-licensed (unsupervised) locksmith isaccepted as proof; or• If you have worked as a locksmith in anotherprovince(s), submit a letter(s) of referenceexplaining you have a minimum of two yearsexperience; or• If you are unable to prove the training orexperience above, you may apply to theIndustry Training Authority to write a “ChallengeExam.” A Challenge Exam allows individuals todemonstrate their knowledge of lock-smithingand obtain their Certificate of Qualification(recognition credentials) to apply for a fulllocksmith licence without having to work undersupervision in B.C.11. PRIVATE INVESTIGATOR(under supervision)(see Regulation section 15(4) item 5)A Private Investigator under supervision licenseeSecurity Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 13

must work under the supervision of a licensedPrivate Investigator. You need to have successfullycompleted the course noted in section 2.6.2.4of the Security Licensing Process and LicenceConditions Policy manual.12. PRIVATE INVESTIGATOR(see Regulation section 15(4) item 4)If an applicant provided the services of a licencedprivate investigator or private investigator undersupervision the applicant must provide:a) proof of 2000 hours work experience endingno more than five years prior to the date of theapplication:• the names of employers• the names of supervising private investigatorlicensees• the dates of employment, and• the hours logged with each employer, andb) proof of the successful completion of thecourses identified in 2.6.2.2 in the form of adiploma or report from the educational facilityattended.If you are an out-of-province PrivateInvestigator you may apply to the Registrar foran exemption solely for the purpose of conductingor continuing an investigation on behalf of anemployer/client outside B.C. (See Sec. 2.2.3 of theSecurity Licensing Process and Licence ConditionsPolicies.)13. SECURITY CONSULTANTS(see Regulation section 3(9) and 15(4) item 11)To apply for a security worker licence to providesecurity consultant services, you must provideproof that you have at least two years experience,within the past five years, working as or providingany of the following services of a securityconsultant. To verify this experience you mustwritten proof in the form of a resume and lettersfrom previous employers or clients verifying yourexperience, including the type of work and lengthof time:• security alarms• closed circuit television• access controls• loss prevention surveys• physical security design• lighting and building design installation• insurance• electronic countermeasures• tool marks• fingerprints14. SECURITY GUARD (under supervision)(see Regulation section 15(4) item 13)A Security Guard under supervision must workunder the direct supervision of a licensed securityguard. This licence type holds a term of 90 daysonly, it is not renewable and no training orexperience documentation is required when yousubmit your application for this licence type. The90-day term is meant to provide you with theopportunity to gain experience while you completeBasic Security Training. Once you have yourtraining, you may apply for a full security guardlicence type using form “Application to Upgrade toa Full Security Guard Licence from Security GuardUnder Supervision”(#SPD0519).15. SECURITY GUARDS(see Regulation sections 3(10) and 15(4) item 12)You may apply for a worker licence to providesecurity guard services upon completion of theBasic Security Training.(If your training was under the previous program andyou hold a BST Level 1 and 2 certificate, they areaccepted as proof of training. If you have out-ofprovincetraining and experience, contact the JusticeInstitute of B.C. to review/test for equivalency.)It is not necessary to hold the security guard undersupervision licence type first ... if you have thetraining and qualifications, you may apply for this fulllicence using form “Application for a NEW SecurityWorker Licence” (SPD#0503).If you did hold the Security Guard under supervisionlicence type and are applying now for this fullsecurity guard licence, use form: “Application toUpgrade to a Full Security Guard Licence fromSecurity Guard Under Supervision”(#SPD019)Use of DOGS and Use of RESTRAINTS:If you use restraints (handcuffs) or dogs whileperforming security guard services, you must applyfor authorization, and if granted, the Registrar willhave the authorization printed on your licence. Therequest for this authorization is done as part of theapplication form when you apply for a new licence,renew your licence, or using the update applicationform. For full information on use of Dogs and Use ofRestraints, refer to the Security Licensing Processand Licence Conditions Policies - sections 3.5 and3.3.16. BODY ARMOUR SALES(see Body Armour Control Act and Regulations)No training or documentation required.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 14

Quick Readiness Checklist for a New Security Worker LicenceReview the following checklist to help determine if you are ready to complete andsubmit your Security Worker Licence application. If you submit your application and donot meet the criteria below, your application may not be processed. Application feesare not refunded.If you can answer YES to ALL the questions below, you are ready to apply!̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍Yes, I have my confirmation of fingerprinting.Yes, I will consent to having a criminal record check, a police record check and a correctional serviceinformation check.Yes, if I have been treated for mental health condition, I will have my doctor complete the Mental HealthCondition form.Yes, I have the specified training and/or proof of qualification documentation required in order to belicensed for the type(s) of security services I wish to be licensed for.Yes, if I am applying for licence type security guard and requesting authorization from the Registrar to useeither dogs or restraints (handcuffs only), I am able to provide proof that I have completed my certification.Yes, I confirm I am not a member of a police force as defined in the Police Act.Yes, if I am a peace officer, I will obtain and submit the required letter from my supervisor with myapplication.Yes, I was born in Canada and have a copy of my birth certificate or Canadian Passport to submit with myapplication or if not born in Canada I am able to provide a copy of one of the specified documents to showordinarily residence.Yes, I will submit a copy of one piece of current photo ID.Yes, (if required by licence type) I am sufficiently fluent in English as per the Canadian LanguageBenchmarks.Yes, I will be supplying the full fee with my application.Yes, I am at least 19 years of age or if applying for a Locksmith under supervision, a Security Alarm Installerunder supervision or Security Alarm Monitor, I am at least 16 years of age.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 15

Applying For a New Security Worker LicenceUse this form if:PART 3 : Completing the Forms• You wish to apply for a security worker licence; or• You had a security worker licence in B.C. but it has expired.• You held a security worker licence type Security Guard Under Supervision,and can now meet all the requirements for a full security guard licence.Use Form: Application for a NEW Security Worker Licence (#SPD0503)Exceptions: Security Guards Under Supervision• If you are applying for licence type Security Guard Under Supervision, use the formApplication for 90-day Security Guard Under Supervision, #SPD0520.Filling out the form:What you consent to when you sign andsubmit your application form:When you complete, sign and submit yourapplication form, you are giving your consent tothe Registrar to conduct a criminal record check,a police record check and a correctional serviceinformation check on you – the Registrar mayconduct checks as long as you hold a currentlicence. You are also consenting to having yourlicence number and status (i.e., if licence is validor not valid) available for public viewing on theSecurity Industry and Licensing website.PART 1, FEES & TERMS:See page 8 of this guide.PART 2, APPLICATION DETAILS:Application Type:Applying for a new licence form is for those whohave never been licensed in B.C. before, and forthose who have been licensed before but havelet their licence expire. Indicate, by checking oneof the two boxes if you are a ‘New Applicant’ or ifyour licence has expired. If you hold an expiredlicence, the form asks for your licence numberand expiry date that information helps us locateany of your previous records. This helps you aswell as if you had already submitted particulardocumentation to the Registrar, you may nothave to re-submit again (such as your citizenshippapers, photo ID, etc.)Business History (security business):Answer ‘no’ or ‘yes’ to the question regardingyour involvement with a B.C. security business inthe past as a controlling member.Licence Type:You may apply for more than one licence type to belisted on your licence, but only check off those youare qualified for. Refer to the ‘Training and Proof ofQualifications’ chart in this guide (pg. 9) to reviewrequirements. You will receive one licence thatwill list all the security services the Registrar hasapproved you to provide.Dogs and Use of Restraints:There are two questions. Only respond by checking‘yes’ if the use of dogs and/or restraints is requiredby your employer. If you are to use dogs, attacha copy of your current Validation Certificate andresults issued by JIBC. If you are to use Restraints(hand-cuffs only), attach copy of proof of trainingpro-vided by the approved training agency.PART 3, APPLICANT INFORMATION:Provide your legal name plus additional namessuch as your maiden name, previous names andany alias names. Enter your date of birth andgender.Citizenship: Check off only one of the three boxesand follow through by providing the documentationlisted to prove citizenship or your legal entitlementto work in Canada.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 16

Photo identification:Photo identification is required for all new licensees.Check off one of the three types of photo ID you willbe providing in your application package.Physical Description:The information you supply here will be printed onyour licence.Contact Information:Your residential address will not be printed onyour licence, but it is required by the Registrar. Youhave the option of entering a mailing address if itis different from your residential address. If yousupply your e-mail address, you may request a copyof the licence be e-mailed to you when the Registrarmails your actual licence to your mailing address.You may print out a copy of the e-mailed licenceto carry with you until the actual licence arrives inthe mail — allowing you to start working right awayin compliance with the Security Services Act. Theact states you must have your licence on you at alltimes while providing security services.Photograph:The photo you supply will be printed on yourlicence. Refer to the section in this guide, ‘Pre-Licensing Requirements,’ for photo instructions(page 9).Experience, Education and TrainingCertification:This section is a reminder of what documentationmust be included in your application package toprove you are qualified.Police Officer and Peace Officer:Information to help you with this section of theform is under ‘Pre-Licensing Requirements’ in thisguide (on page 9).Mental Health Condition:You MUST answer ‘yes’ or ‘no’ to the questionabout treatment for a mental condition. If ‘yes’,the Registrar requires information from yourphysician on your condition. The information willbe considered during the risk assessment (seeinformation on risk assessment on the web-site).Have your physician complete the “Mental HealthCondition Form” (#SPD0511). You or your physicianmay download the form from the Security Industryand Licensing website.Criminal History:You MUST answer ‘yes’ or ‘no’ to the question onyour criminal history.Putting together the application package:You must attach the following documentation. (Note:If you are applying for a new licence as your previousB.C. security licence expired, you do not have to resubmitdocumentation that you had provided to theRegistrar previously.)❒ Confirmation of Fingerprints slip.❒ Proof of qualification/training documentationrequired for the type of security service(s) you wishto perform.❒ Proof of qualification/training documentationrequired if requesting authorization to use dogs orrestraints.❒ If you are applying for an Armoured Guard Licencetype — copy of your current ATC.❒ Completed Mental Health Condition Form(#SPD0511) – if applicable.❒ If born in Canada, copy of your Canadian birthcertificate or your un-expired Candian Passport.❒ If not born in Canada – copy of appropriateimmigration papers, Canadian citizenship papers,or your un-expired work permit, study permit orCanadian Passport.❒ Copy of un-expired photo identification: DriversLicence, BCID, Passport or Government-issued PhotoID (security worker licence not accepted).❒ A passport quality photograph (taken within last 12months, clearly showing front view of full face).❒ Full payment for New Security Worker Licencedepending on selected term.❒ Your completed form, signed and dated.Submitting the applicationpackage:See page 8 for information on submitting your packageand the cover of this guide for the mailing address.Double check everything!Incomplete application forms, missing documentation,insufficient or no payment, declined credit card, nosignature, etc. cause delays in processing and mayprevent your application from being processed.Unprocessed applications cannot be returned and norefunds are available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 17

Applying For a 90-day Security Guard UnderSupervision LicenceA Security Guard Under Supervision Licence is a separate and different licence from the standardSecurity Worker Licence. It is issued only once per applicant, it carries a 90-day term, and itMAY NOT be renewed. This category allows you to work for a short period of time under supervisionand, should you wish to apply for a full security guard licence type in the future, allows you to workwhile you are receiving the required training to obtain your Basic Security Training.Use Form:Application for a Security Guard Under Supervision Licence (#SPD0520)Filling out the form:What you consent to when you sign andsubmit your application form:When you complete, sign and submit yourapplication form, you are giving your consent tothe Registrar to conduct a criminal record check,a police record check and a correctional serviceinformation check on you – the Registrar mayconduct checks as long as you hold a currentlicence. You are also consenting to having yourlicence number and status (i.e., if licence is validor not) available for public viewing on the SecurityIndustry and Licensing website.PART 1, FEE:This license type is only issued for a 90-day termand the fee is $60.PART 2, APPLICATION TYPE:There are three possibilities. Check the applicablebox depending on your situation. If you havenever held a security licence in B.C. before, you willhave to complete all of the form. The other twopossibilities show what you should provide.PART 3, APPLICANT INFORMATION:Name:Provide your legal name plus additional namessuch as your maiden name, previous names andany alias names.Photo identification is required for all newlicensees. Check off one of the three types of photoID you will be providing in your application package.Physical Description:The information you supply here will be printed onyour licence.Contact Information:Your residential address will not be printed on yourlicence, but it is required. You may also enter amailing address if it is different from your residentialaddress. If you supply your e-mail address, youmay request a copy of the licence be e-mailed toyou when your actual licence is sent to your mailingaddress. You may print the e-mailed licence tocarry with you until the actual licence arrives in themail — allowing you to start working right away incompliance with the Act, which states you musthave your licence on you at all times while providingsecurity services.Photograph:The photo you supply will be printed on your licence.Refer to the section in this guide,‘Pre-LicensingRequirements,’ for photo instructions. Check the boxto indicate your photo is included in your applicationpackage.Experience, Education and Training Certification:This section is a reminder of what documentationmust be included in your application package toprove you are qualified.Citizenship:Check off only one of the three boxes and followthrough by providing the documentation listed toprove citizenship or your legal entitlement to workin Canada.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 18

Police Officer and Peace Officer:Information to help you with this section of theform is under ‘Pre-Licensing Requirements’ in thisguide (page 9).Mental Health Condition:You must answer ‘yes’ or ‘no’ to the question ifyou have ever been treated for a mental healthcondition. If yes, the Registrar requires informationfrom your physician on your condition that willbe considered during the risk assessment (seeinformation on risk assessment on the web-site).Have your physician complete the “Mental HealthCondition Form” (#SPD0511). You or your physicianmay download the form from the Security Industryand Licensing website.Criminal History:YOU MUST ANSWER ‘YES’ OR ‘NO’ to the questionon your criminal history.Putting together theapplication package:Once you have fully completed, signed anddated the form, you must attach the followingdocumentation. (Note: If you hold a B.C. SecurityWorker Licence for another type of security serviceyou most likely have sent in documentationto the Registrar already. If you know whichdocumentation you had provided to the Registrarpreviously, you do not have to send it in again.)❒ Confirmation of Fingerprints❒ Completed Mental Health Condition Form(#SPD0511) – if applicable❒ If born in Canada, copy of your Canadian birthcertificate or un-expired Canadian Passport❒ If not born in Canada – copy of appropriateimmigration papers, Canadian citizenship papers, orun-expired work permit, study permit or CanadianPassport❒ Copy of current photo identification: DriversLicence, BCID, Passport, or government-issuedphoto ID. You may not send in a copy of a securityworker licence as proof.❒ A passport quality photograph (taken within last12 months, clearly showing front view of full face)❒ Full payment for the Security Guard UnderSupervision Licence - $60❒ Application form, completed, signed and datedSubmitting the applicationpackage:See page 8 for information on submitting yourpackage and the cover of this guide for themailing address.Double check everything!Incomplete application forms, missingdocumentation, insufficient or no payment,declined credit card, no signature etc. causedelays in processing and may prevent yourapplication from being processed. Unprocessedapplications cannot be returned and no refundsare available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 19

Applying to UPGRADE to Full Security GuardLicence from Security Guard Under SupervisionUse the form and process described below if you’ve previously held a 90-daySecurity Guard Under Supervision licence and are now ready to apply for your fullsecurity guard licence — you will not be required to re-submit documentation tothe Registrar if sent previously.Use Form: Application for a NEW/EXPIRED Security Worker Licence #SPD0503FILLING OUT THE FORM:Follow the application process for a NEW security worker licence (see Page 16). Please useform #SPD0503.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 20

Renewing your Security Worker LicenceNotice to holders of expired security worker licences ...you must follow thenew application process — renewal applications are not accepted for expired licences.When it is Renewal Time. . .A renewal reminder will be mailed to the last address we have on file for you two months prior to theexpiry date of your current licence.• If you are renewing using a hard copy of the form (the manual process), when you complete andsubmit your renewal application package be sure to allow postal time and processing time. Youmay apply for renewal as early as 60 days prior to the expiry date. It is recommended that youapply for renewal as soon as you can in advance of the expiry date for two reasons:• If you wait too close to the expiry date, your licence may expire while in the mail — if it does,you will have to re-apply as a NEW licensee.• It takes a few days to process your application then mail your licence to you. Underlegislation, it is mandatory that you are in possession of a valid, current licence at all timeswhile performing security services.Renewal Application – (#SPD0505)PART 1, FEES AND TERMS:See page 7 for the Terms & Fee Schedules.PART 2, APPLICATION DETAILS:Licence Type: You may apply for more than one licence type, but you will have to prove you arequalified for the types you wish to be licensed for. You will receive one licence that will list thesecurity services the Registrar has approved you to provide.Note: licence type “Security Guard under supervision” is not listed on this form as an option. If youhave never held a Security Guard under supervision licence type before, but you wish to now, applyusing form Application for 90-day Security Guard Licence (#SPD0520) and submit it along with yourRENEWAL form. You may not renew a Security Guard under supervision licence.Dogs and Use of Restraints: There are two questions. Only respond by checking ‘yes’ if needapproval from the Registrar to use dogs and/or restraints. If you are to use dogs, attach a copy ofyour current Validation Certificate and results issued by JIBC and if you are to use Restraints (handcuffs),attach copy of proof of training provided by the approved training agency.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 21

PART 3, APPLICANT INFORMATION:Name:Enter your legal name as it is on your currentlicence. If it has not changed, check the firstbox to indicate as such. If you have a new legalname, check the second box that indicates thereis a change and enter the new legal name in thefield beneath this check box. You must include acopy of the legal documentation that shows thename change when you send in your renewalapplication package.Citizenship:Check off only one of the three boxes and followthrough by providing the documentation listedto prove citizenship or your legal entitlement towork in Canada.Physical Description:If there have been any changes to the physicaldescription listed on the back of the licence youare renewing, enter the new information in thissection. If it remains the same, you do not haveto re-enter the data.a new photo be provided to the Registrar everyfifth year after a photo is submitted and printedon your license. Keep an eye on your renewalterms and when you last sent in a photo ... ifyour photo is five years old, you will update thephoto as a regular process of renewal or, if in themiddle of a licence term, you can later use theUPDATE form (SPD0517) to submit a new photo($20 fee).Police Officer and Peace Officer:Information to help you with this section of theform is under ‘Pre-Licensing Requirements’ inthis guide (page 9).Criminal History:Answer ‘yes’ or ‘no’.Mental Health Condition:Answer ‘yes’ or ‘no’ and comply with instructionif ‘yes’.Residential Address and Mailing:If your residential address has changed fromwhat is on record with the Registrar, you mustprovide your new residential address in this field.There is a field on the form that allows you toenter a mailing address (PO Box, your employer’saddress, etc.). You have a choice where you wantthe licence to be mailed. If you ALSO wish toreceive an electronic copy to your e-mail address(which means you will have a ‘temporary’ proofof licence so you may start working right awayin compliance with the Act which states youmust have your licence on you at all times whileproviding security services. The original licencewill be sent to your mailing address, but it maytake a few days to arrive.)Photograph:You may provide a different photo of yourself aslong it meets the criteria as stated on the “Pre-Licensing Requirements - Photograph” section ofthis guide (page 10). Note, it is mandatory thatSecurity Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 22

Putting together a renewalapplication package:Refer to ‘Pre-Licensing Requirements’ section ofthis guide and the section on ‘Proof of Training,Experience and Qualifications’ for informationwhat documentation is required. Going throughthe application process above, you’ll note thatsome documentation does not have to beprovided if submitted before.ATTACH TO YOUR RENEWAL APPLICATIONFORM:̍̍̍̍̍̍̍̍̍̍̍̍If you are applying to add a new licencetype, attach proof of qualification/trainingdocumentation required for the type(s) ofsecurity service(s) you wish to perform.Proof of qualification/trainingdocumentation required if requestingauthorization to use dogs or restraints.Copy of current Authorization to Carry (ATC)a restricted firearm, if you are renewing anarmoured car guard licence or applying toadd armoured car guard as a licence type.Completed Mental Health Condition Form(SPD0511) – if applicableIf born in Canada: send a copy of birthcertificate PLUS one type of photo ID: acopy of driver’s licence, Canadian passportor BCID, but only if not previously sent tothe Registrar.If not born in Canada – copy of appropriateimmigration papers, Canadian citizenshippapers, current work permit or currentstudy permit or Canadian Passport, butonly if not previously sent to the Registrar.(Security worker licence is not accepted asphoto ID)̍̍̍̍̍̍A passport quality photograph (taken withinlast 12 months, clearly showing front viewof full face) is optional unless the photo onyour current licence is five years old thenyou must update now.Full payment for Renewal of your SecurityWorker Licence (Note: if you are alsosubmitting an application for Security GuardUnder Supervision you must add in the$60.00 fee for the Security Guard UnderSupervision licence.)Application form, completed, signed &dated.Submitting the applicationpackage:See page 8 for information on submitting yourpackage and the cover of this guide for the mailingaddress.Double check everything!Incomplete application forms, missing documentation,insufficient or no payment, declined credit card, nosignature etc. cause delays in processing and mayprevent your application from being processed.Unprocessed applications cannot be returned and norefunds are available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 23

Updating your Current Security Worker LicenceRequired under section 9 of Security Services Act and Section 4 of the RegulationsYOU MUST USE THIS FORM for any and all updates — do not e-mail updates.When you Update your licence, it will not alter the expiry date.Use this form when you do not need to renew your licence but do need to notify the Registrarof a change in residential address, a new criminal charge or criminal conviction, a change in legalname, a change in peace officer status, a change in mental health condition status, or to request anadditional licence type or condition or to remove a licence type.Use Form:Reporting an UPDATE to Current Security Worker Licence (#SPD0517)You are required, under the Security Services Act section 9, to notify the Registrar within 14 days of thefollowing:• a change in residential address• a charge laid against you for a crime• a conviction against you for a crimeAs per Security Services Regulation 4, you must also notify the Registrar of:• a change in peace officer status• treatment for a mental health condition• a change in legal name (proof of name change is required)Part 1 of the form:This is where you record changes that affect only your records, not the copy of the licence itself,therefore, no fee is required. The expiry date on your licence will not change.Part 2 of the form:Any change/addition recorded in part 2 of the form will actually change the face of your licence,therefore, a updated licence will have to be printed and sent to you. The current licence expiry date doesnot change. THERE IS A FLAT FEE of $20 if you make any entry in Part 2.Dogs and Use of Restraints: There are two questions. Only respond by checking ‘yes’ if you requireapproval from the Registrar to use of dogs and/or restraints. If you are to use dogs, attach a copy of yourcurrent Validation Certificate and results issued by JIBC and if you are to use Restraints (i.e. handcuffs),attach copy of proof of training provided by the approved training agency.Submitting the application package:See page 8 for information on submitting your package and the cover of this guide for the mailing address.Double check everything!Incomplete application forms, missing documentation, insufficient or no payment, declined credit card, nosignature etc. cause delays in processing and may prevent your application from being processed. Unprocessedapplications cannot be returned and no refunds are available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 24

Replacing your Current Security Worker LicenceNo changes to Licence and no change in expiry dateUse Form: Request for Replacement of Current Security Worker Licence (#SPD0516)Use this form to replace a lost or stolen licence only. Remember, it is mandatory that you carry your licencewith you at all times while providing security worker services.PUTTING TOGETHER THE REPLACEMENT APPLICATION PACKAGE:❒ complete and sign the replacement application form ❒ include Full payment for Replacement of yourSecurity Worker Licence: $20Payment options:Personal cheques are not accepted. Do not send cash.1. Bank-Certified Cheque or Money Order (made payable to the Minister of Finance).2. Credit Card: Complete and attach form Authorized Credit Card Usage for Security Workers (SPD0508).Submitting the application package:See page 8 for information on submitting your package and the cover of this guide for the mailing address.Double check everything!Incomplete application forms, missing documentation, insufficient or no payment, declined credit card,no signature, etc. cause delays in processing and may prevent your application from being processed.Unprocessed applications cannot be returned and no refunds are available.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 25

PART 4 : The Online Service for Security WorkersONLINE SERVICE OVERVIEWUsing the online service allows you to complete your application and submit it electronically,directly and immediately to the Registrar. You may choose to upload your digital photo andscanned supporting documentation. You may pay for your licence using Visa, Mastercard orAmerican Express, or if your security business employer has agreed to pay for your licence fee,this option is available online. When you sign in to the online service using an Access Code, youcan monitor the status of your submitted applications.Important: This part of the guide deals specifically with registering to use the online service and takesyou through the main screen and basic application form on which all the rest are based. Parts 1 and 2 ofthe guide provide the thorough information you will need to be familiar with the requirements.CONTENTS - Online Service pagesBefore you Start an Application through the Online Service: 27Be ready . . . 27··Gather all required documents, photos and information 27··Printer 27··Payment options 27··Access Code 28··Time required to complete an application and system timeout measure 28Time Required to complete application 28Ready to Start? 28··Online service — Information & Access Page 28··Site Navigation 29··Licence Status Definitions: 29Apply for NEW or RENEW a licence 30··Pre-Application Requirements 30··Personal Information 30··Physical Description 30··Address and Contact Information 30··Licence Type 30··Supporting Documentation 30··Standard Questions 30··Applicant’s Consent 31··Review Completed Form 31··Term of Licence, Fee and Consent 31··Upload Photo 31··Print Options 31··Service ID# 31··Payment, successful, unsuccessful, receipt for payment 32··Submitting Supporting Documents 32Updating Your Licence Information or Replacing a Lost or Stolen Licence 33Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 26

Before you Start an Application throughthe Online Service:Review, understand and follow up on all the pre-licensing requirements outlined in this guide (starting onpage 9) before you apply online. What is required of you is the same, whether you are applying online ormanually; therefore, you should refer to this complete guide, not just this section regarding the onlineservice, for important information and assistance with the licensing process.Be ready . . .̍̍Gather all required documents, photos and information(See Pre-Requirements, page 7). Having everything in front of you and ready will make the process easier andfaster. Decide now how you will provide the Registrar with your photograph and supporting documentation— the options are to upload them electronically after submitting your application electronically or to mailthem to the Registrar afterwards. Uploading is strongly recommended as your online application will onlyremain open for 30 days after it is submitted. If supporting documents and photo are not received in timethe application will be deleted from the system.Option 1: UPLOADING• PRE-SCAN DOCUMENTS for Upload: If there are documents required to support your licence application,you may opt to use the upload function offered during an online application session. Have the requireddocuments (as outlined in this guide under Pre-Requirements) pre-scanned and saved on your computer,ready to upload, before you start an application session. Documents must be clearly scanned and should besaved as either a .jpg (or .jpeg), .png or .pdf. Each document must not exceed 500 kilobytes.• Have DIGITAL PHOTO ready to Upload: The online service gives you the option to upload the digital photoyou would like printed on your licence. The section on Pre-Requirements (starting on page 8) explains thespecifications for the photo. If you do choose to upload a photo, it should be saved to your computer whereyou can easily access it; it should be no more than 500 kilobytes; and it may be submitted in a .jpg (or .jpeg)or .gif format.Option 2: MAIL or EMAILIf you are unable to upload all or some of your documents or your photo, you may mail (Security ProgramsDivision, PO Box 9217 Stn Prov Govt, Victoria, BC V8W 9J1) or e-mail (sgspdsec@gov.bc.ca) your supportingdocuments to the Registrar; but if you do, always send items with a copy of the document checklist that isprovided to you at the end of every online application session. The document checklist matches you to yourdocuments. If you mail in your photograph, you must write your full name and date of birth on the back ofthe photo.̍̍Printer:You will have the opportunity to print your completed application form, the document checklist thatoutlines what supporting information you need to send in, and payment receipt. See that it’s workingand ready.̍̍Payment:DO NOTe-mailcredit cardinformation!Applications made online must be paid electronically using a credit card. There are two paymentoptions: system as an ‘unpaid’ application.1. Credit Card: You may pay online using VISA, MasterCard or American Express. When it comes timeto pay, you will be transferred to the B.C. Government’s secure electronic payment service provider, BCExpress Pay, to key in your credit card information. You will only have one hour after submitting youronline application to provide the payment or it is deleted from the system as an ‘unpaid’ application.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 27

2. Your Employer will be paying your licence fee: If the security business that employes you wishes to payfor your security worker licence then, at the end of an application session when it asks you how you willbe paying, you simply check the box ‘my employer will pay’ and the system will generate an applicationconfirmation slip that you are to print and give to your employer. The application confirmation slip willcontain your name, the date the application was submitted and the important Service ID#. Your employermust pay the fee for your licence electronically, through their online account with Security Services ... andthe fee must be paid within 30 days after you submitted your online application or it is deleted from thesystem as an ‘unpaid’ application.̍̍Access Code:Only those who hold or who have held a B.C. Security Worker licence before will require an accesscode to enter the online system — when the secure access code is entered it will pull your recordsand populate the application form fields automatically. IF YOU HAVE NEVER HAD A SECURITY WORKERLICENCE IN B.C., you will not need an access code as you have no secure records to access.̍̍Time Required to complete application:Allow approximately 15 minutes from the start to the finish of an application session. Once started,information keyed in cannot be saved until the end of the process. If you sign out or exit the applicationsession before hitting the [Submit and Continue] button, all information keyed in will be lost.For security reasons, the system will time-out after 30 minutes of in-activity. If you have to leave anapplication session open while, for example searching for piece of required information, and it times out,you will have to start your application session over.Ready to Start? Go to:www.pssg.gov.bc.ca/securityindustry/eservice̍̍ONLINE SERVICE — Information & Access PageIt is important to start from this launch page whenever entering the online service as it will keep youinformed with alerts and updates. Scroll down to the section of the page, ‘Individuals/Security Worker’ andselect the appropriate link:• Apply for New – If you’ve never held a security worker licence before.• Apply for New – with EXPIRED licence. If your Security Worker licence has expired, you may not renew it— you must apply for a new licence. To enter the system, you require the secure Access Code issued by theRegistrar in the renewal reminder emailed to you approximately one to two months prior to the expiry of yourlicence. If you do not have the access code, contact Security Programs. You will need to provide staff with yourexpired security worker licence number when you call.When you enter the system, the system pulls up your existing records with Security Programs. The screen willdisplay the status of the your last-issued licence, and application will be pre-populated with your informationso you don’t have to re-enter information each time. You can amend your records, if necessary. As well, thesystem knows what documentation you have already provided to the Registrar, so when it generates a checklistof required supporting documentation at the end of the process, the documents you had already provided willnot be listed.• Renew, Update or Replace your CURRENT licence – You will need the secure Access Code provided to you inthe renewal reminder the Registrar e-mails you approximately one to two months before your licence is due toexpire. If you do not have the code, contact Security Programs. You will need to provide staff with your currentsecurity worker licence number when you call.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 28

Because you have records with SecurityPrograms, when you sign in to the onlineservice, the screen will display the status ofthe your last-issued licence, and applicationswill be pre-populated with your informationso you don’t have to re-enter informationeach time. You can amend your records, ifnecessary. As well, the system knows whatdocumentation you have already provided tothe Registrar, so when it generates a check-listof required supporting documentation at theend of the process, the documents you hadalready provided will not be listed.̍̍SITE NAVIGATION:The navigation bar on the right are linksto processes available to you, providesimportant resources and contact information.Once you start a session, use the navigationbuttons on the screens, within theapplications on the screen — DO NOT use theback and forward buttons in your browser’snavigation bar. You can go back in yourapplication to any section that you may needto correct by selecting [Previous] until youget back to the screen you need. When youare ready to proceed to a new screen, select[Next] to continue.̍̍Licence Status Definitions:ACTIVE: Your security worker licence is still validACTIVE with expiry within 60 days: Your security workerlicence is still current, but it is time to renew. If you do notrenew in time, your licence will expire and you will have toapply for a new licence which incurs a higher fee.EXPIRED: Your security worker licence has expired. Youmust apply for a new licence, and pay full new licence feeas you may not renew a licence once it has expired.APPLICATION FEE HAS NOT BEEN PAID: Your applicationand supporting documentation were received by theRegistrar — you indicated your employer will pay but asof now, the fee is owing. Your employer has 30 days afteryour online application was submitted to provide paymentelectronically, through their online account with SecurityServices, otherwise your application will be deleted.DOCUMENTATION SUBMITTED — AWAITING PAYMENT:Your supporting documentation was received by theRegistrar, but the fee is still owing. Your application will bedeleted from the system 30 days after it was submitted ifpayment is not received.WAITING TO RECEIVE DOCUMENTATION: Your applicationwas received by the Registrar successfully, but assupporting documentation is missing, your applicationcannot be processed. You have 30 days after the dateyou submitted your online application to provide thedocumentation — after that, the application will bedeleted from the system. Keep in mind, there are norefunds.DOCUMENTATION SUBMITTED — AWAITING REVIEW:Your application package, including online form,documentation and payment have been received.Licensing staff will be reviewing everything to make sureall is correct before it goes forward to the Registrar forapproval of your licence. This can take up to 30 days. Ifthere is something incorrect or missing from the package,or if your application is going through a risk assessment,you will be sent notice of what to expect.APPLICATION WAS NOT APPROVED: The Registrar has notapproved granting you your licence. You will receive anexplanatory letter.APPLICATION WAS CANCELLED: Contact SecurityPrograms if you require information as to the cancellation.APPLICATION PACKAGE IS INCOMPLETE: Your applicationwas completed incorrectly, documents are missingor possibly a payment problem. You will receive a anadvisory on what further is required to process yourapplication.APPLICATION WAS WITHDRAWN AT YOUR REQUEST:After submitting an application, you had contactedSecurity Programs to advise you no longer wish to goahead with your application. Your application has beencancelled. There are no refunds available.APPLICATION HAS EXPIRED DUE TO NON-PAYMENT: Yourapplication package was not complete but was held openfor 30 days for your employer to provide payment. Aspayment was not received on time, your application hasbeen cancelled. You may reapply.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 29

Apply for NEW or RENEW a licenceApply for a New Licence and Renew a Licence are the same screens, except if you’veheld a licence before, the form fields will be populated with information last provided to the Registrar.If you are renewing or applying on an expired licence, review and update the information in the formfields as needed.̍̍Pre-Application RequirementsA series of questions that, depending on your responses, determines if you are ready to move forwardwith your application. See Part 2 of this guide (Pre-Licensing Requirements) to understand what youneed before you apply for a security worker licence. After you have completed the fields, select [Next]at the bottom of the screen. You will automatically proceed to the next screen depending on the resultsof your answers.̍̍Personal InformationAfter entering your full name, date of birth and gender, choose the document you will be providing toprove that you are either a citizen of Canada or, if you are not a citizen of Canada, the document thatgives you authorization to work in Canada. You will need to enter the serial number of this document.Then choose one type of photo identification you will be submitting and provide the registration numberin the corresponding box. (This is not your personal photograph ... a personal photograph is required butwill be asked for later in this application session.) When done, select [Next] to continue.̍̍Physical DescriptionThis information will be printed on the back of your licence. When done, select [Next] to continue.̍̍Address and Contact InformationAfter entering your residential address, mailing address (if different than your residence), phone number... you have the option to enter your e-mail address and request a copy of your licence be e-mailedto that address. The benefit is that you may print and carry this temporary version as proof of beinglicensed until you receive your actual licence in the mail. (Under the act, you may not provide securityservices if you do not have your licence on you.) When done, select [Next] to continue.̍̍Licence TypeOnly select the licence types you are qualified for and wish to have on your licence. (Only licence typeSecurity Guard, when selected, will allow you (on the next screen) to request authorization for the useof dogs and/or restraints while providing security services. When done, select [Next] to continue.̍̍Supporting DocumentationWhen you selected the licence type(s) on the previous screen, this new screen generates fields for youenter the certificate numbers of the training certificates and other documentation you must mail to theRegistrar to prove you are qualified. When done, select [Next] to continue.̍̍Standard QuestionsDepending on your answers, there may be supporting documentation that you must mail to theRegistrar as part of your application package. A checklist of these documents will be generated later inthis session for you to print and follow when preparing to submit documentation. When done, select[Next] to continue.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 30

̍̍Applicant’s ConsentRead over this page. You may not proceed unless you check the box to confirm that youhave read and understand the process and your responsibilities. Your confirmation also givesthe Registrar your permission to conduct a criminal record check on you. After confirming,select [Next] to continue.̍̍Review Completed FormThis is your opportunity to review all the information you have entered in your online application.Select [Previous] to go back to any sections of the application that you may need to correct. Ifeverything is in order, select [Next] to continue.̍̍Terms of Licence, Fee and ConsentSelect how many years you’d like your licence to run. The fees associated with the term are there foryour information. (If you would like to see the Terms and Fee Schedules, refer to page 7 of this guide.)Now you are to indicate who will be paying for your licensing fee, you or your employer. Read overthe section ‘What Happens Next’, then select [Submit and Continue] ... and your application isnow submitted to the Registrar. The next screens are going to deal with any documentation or photoyou may need to send in, and later the actual payment screen will come up.̍̍Upload PhotoYou may either upload your digital photo now or bypass this screen by selecting [Next]. Page 11 ofthis guide outlines Photo Specifications. To upload a photo, on this screen select [Browse] to locateon your computer where the prepared digital photograph is saved. When you have the right photo,select [Upload]. If everything is in order, select [Next] to continue. If, for some reason, you cannotupload a photo, you may mail or e-mail your photograph to the Registrar (be sure to have your nameand date of birth clearly written on the back of the photo. Bypass this screen by selecting [Next].̍̍Print OptionsAt the end of the online application process you are given the option to print your completedapplication and the documentation checklist. If you bypass this page, you may not return later toprint. However, if during this session you opted to have electronic copies of your application andchecklist e-mailed to you, you can print them from your e-mail at any time.̍̍NOTE: SERVICE ID#If you choose not to print your completed application form at this time, make note of the Service ID#located at the top of the completed application form. Should you need to contact Security Programs aboutthe application, they will need this reference number. The number should be written on anything that ismailed to the Registrar with respect to the application.The first [Print] button on the page corresponds to the printing of your completed application form andthe second [Print] button on the page corresponds to the document checklist that you see generatedon this page. The checklist, when printed, will also include your name and your Service ID#. The checklistmust be provided with any documentation you may be mailing to the Registrar.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 31

̍̍PAYMENT:• If you previously indicated that YOUR EMPLOYER will be paying for your licence:• SELECT [PRINT] TO CONTINUE WITH THE PROCESS.• SELECT [PRINT] LOCATED ON THIS SCREEN TO PRINT THE ‘SECURITY LICENCE APPLICATIONCONFIRMATION’which must be provided to your employer.• Select [Next] to continue on to the DOCUMENT UPLOAD page... OR select [Sign Out] if you have no documentation to upload or if you will be mailing ore-mailing the documents to the Registrar later.• If you had previously indicated that YOU will be paying:• Select [Pay Now] to proceed to BC Express Pay.If your payment was unsucessful, the page will state:Credit Card Payment - Declined payment is still outstanding. You may try your card againimmediately by selecting [Try Again] or sign out now and sign back in later once you have clearedup the problem with your card or have another credit card to use. Upon return, click “Pay forUnpaid Licence Application’ located in the left-hand navigation bar. Keep in mind, your applicationwill only be kept in the system one hour awaiting your payment. If payment is not received, theapplication will be cancelled.If your payment was successful, a receipt will be generated to print for your records. Select[Print]. Then select [Next] to continue on to the DOCUMENT UPLOAD page ... OR select[Sign Out] if you have no documentation to upload or you will be mailing or uploading thedocuments later.̍̍SUBMITTING SUPPORTING DOCUMENTSYour application is not complete until everything has been received by the Registrar within 30 days ofsubmitting your application. You can either 1. Upload Documents or 2. Mail/E-mail:1) UPLOAD DOCUMENTS: you may upload supporting documents now from the page, ‘UploadSupporting Documentation’. If you are applying online for the first time you must upload beforeyou sign out ... once you sign out you will not be able to sign back in later should you have otherdocuments to upload. You will have to mail or e-mail them in. If you signed in with an AccessCode, you can upload now or sign out now and return later to do so (there will be an “UploadDocumentation” link listed in the left-hand navigation bar when you sign back in.)To upload documents, Step 1, select the [Browse] button to locate the first piece ofdocumentation you have prepared for uploading. Once you have located it, Step 2, identify thepiece of documentation from the drop down menu. Step 3, select [Upload].Repeat the three-step process until all documents have been uploaded. As you move throughthe upload process, a list of the documents successfully uploaded appears at the bottom of thepage. If you discover a mistake in one of the uploads, you can upload a document again ... thenew document will over-write the previous one with the same name you selected in Step 2. (Anydocuments that could not be uploaded may be mailed or emailed.)2) MAIL / E-MAIL DOCUMENTS: You may bypass the ‘Upload Supporting Documents screen’ if youwant to mail your documentation to the Registrar or if you are having difficulty with the upload —When you do mail in your package, include a copy of the Check List of Required Documentation.Security Programs address and mailing instructions are on the front page of this guide. Documentsmay be emailed to sgspdsec@gov.bc.ca in .JPEG or .PDF format only.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 32

Updating Your Licence Informationor Replacing a Lost or Stolen LicenceUpdate:You can provide updates to either your records with the Registrar or the information printed on yourcurrent licence. Sign in to the online service using your Access Code and select “Update a CurrentLicence” from the navigation bar on the left. The system will automatically recognize whether there is afee involved, depending on the changes entered.Generally, if a licence itself has to be changed and printed, the fee is $20.00. You can use the updatefunction at anytime while holding current licence.Request Replacement of a Current Licence:If your Security Worker licence has been lost or stolen, you must request a replacement immediately tobe in compliance with the act. When you sign in to the online service to request a replacement licence,select “Replace a Licence” from the navigation bar on the left. The fee is $20. You can use the updatefunction at anytime while holding a current licence.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 33

PART 5 : Your ResponsibilitiesAfter You Receive Your LicenceWhen you receive your licence, you will also receive a code of conduct insert that briefly outlines yourresponsibilities as a security worker licensee. Refer to the Security Services Act and Security ServicesRegulations and policies for precise information on compliance, plus other information on the SecurityIndustry and Licensing website.It is important you know and understand all your responsibilities as a security worker licensee andthat you keep up to date with any new information released by the Registrar.Compliance and Enforcement Inspectors work with licensees to encourage voluntary compliance withthe requirements of the Security Services Act and Security Services Regulation and are always availableto assist security workers in complying with the conditions and responsibilities of their licence. TheInspectors monitor licensee compliance through inspections and through the public complaint process.If the information collected as a result of an inspection or investigation shows that a security worker hascommitted a contravention, the Registrar may take enforcement action against the licensee.More information is available on the Security Industry and Licensing website - including a link tothe Security Services Act and Regulations, policies, updates, and information on compliance andenforcement, all the forms and guides.Requesting a reconsideration of the Registrar’s decisionUnder the Security Services Act, applicants may ask the Registrar to reconsider a decision to refuseissue or re-issue a security worker licence (see act, section 4); to cancel or suspend a licence (see act,section 28); or to apply administrative penalties (see act, section 51). To request a ‘reconsideration’, theapplicant must submit a request, in writing, within 30 days of the initial decision of the Registrar.Security Industry and Licensing Website:www.pssg.gov.bc.ca/securityindustry 34