tiaa-cref self-directed brokerage account customer account agreement

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of my Account. If the Plan is subject to InternalRevenue Code Section 403(b), I understand andagree that I may only invest in shares of mutualfunds. TIAA-CREF may provide me with marketdata or research relating to securities and securitiesmarkets, but does not guarantee the accuracy,completeness, or timeliness of such information.Such market data or research is not personalizedor in any way tailored to my personal financialcircumstances or investment objectives. Neitherthe Plan Sponsor, TIAA-CREF, the Trustee northe Custodian, as the case may be, provides legalor tax advice with respect to the Account.5. I acknowledge that I will be charged a commissionon all transactions and other account-related feesin accordance with the standard TIAA-CREFfee schedule as in effect from time to time. Iacknowledge that TIAA-CREF reserves the rightto require me to maintain a minimum accountbalance, in addition to minimum requirementsfor initial and subsequent purchases. I acknowledgethat TIAA-CREF will participate in certainrevenue-sharing arrangements in connectionwith certain mutual funds available through theFund Central No Transaction Fee Program andthe money market sweep vehicle.6. I acknowledge that any amounts I transfer tomy Account from the Plan will be automaticallytransferred to a money market fund (“Fund”)selected by the Plan Sponsor or other namedfiduciary of the Plan. I may subsequently reinvestthose amounts in my Account as I choose. Iacknowledge TIAA-CREF will purchase Fundshares with any cash balances remaining in myAccount at the conclusion of each business day.This activity will be reflected on my quarterlyaccount statement in lieu of a daily confirmation.I have received and read a copy of the Fund prospectus,which contains a complete description,and details of its fees and operation.7. I acknowledge that I must instruct TIAA-CREFby telephone or online means to liquidateinvestments in my Plan account and transferthe resulting funds to my Account. I acknowledgethat any such liquidation and transfer maytake several days to complete. I acknowledgethat TIAA-CREF may transfer funds from myPlan account, without notice, to my Account ifnecessary to cover outstanding debit balances inmy Account, or that TIAA-CREF may liquidatemy most recent purchase in my Account in orderto cover any outstanding debit balances. In connectionwith the establishment of my Account,TIAA-CREF may accept from the Plan Sponsoron my behalf any instructions or authorizationsnecessary to facilitate the transfer of amountsand/or securities under the Plan from account(s)held with custodian(s) other than TIAA-CREF tomy Account.8. I acknowledge TIAA-CREF may reject, cancelor modify any securities transactions that I haveentered at any time, for any reason and withoutprior notice to me. TIAA-CREF may suspend orterminate my Account at any time for any reasonand without prior notice to me. I shall have 30days from receiving notice of termination of myAccount to transfer all holdings from withinmy Account to my Plan account. Should I fail tocomplete this transfer within 30 days, I directTIAA-CREF to liquidate the Account holdingsand make the transfer on my behalf. In the eventmy Account is liquidated, I agree to be liablefor any resulting losses and costs incurred byTIAA-CREF. I may close my Account at any timeby giving TIAA-CREF signed written notice. Iacknowledge that my Plan may require that anyamount transferred from my Account back to myPlan account be first transferred into the CREFMoney Market Fund, and that I am free thereafterto reallocate this amount within my Plan as Ichoose and as allowed by the Plan.9. I authorize TIAA-CREF to accept my oralinstructions for the purchase and sale of securities.I acknowledge TIAA-CREF will not accept securitiesorders sent via electronic or regular mail.I acknowledge TIAA-CREF may record telephoneconversations to verify information concerningthe handling of my Account. I acknowledge whenI change any instruction on a limit order, I amresponsible for canceling my original order. If Ifail to do so, I understand that I will be responsiblefor any loss, including applicable commissioncharges. I am responsible for knowing the statusof my pending orders and any duplication by meof a pending order will be considered authorizedby me.2
10. I acknowledge that TIAA-CREF will send all communicationsto me at the mailing address I provideon my account application, or at such other addressas I may subsequently provide to TIAA-CREF inwriting, and that all communications so sent shallbe deemed delivered, whether actually receivedor not. I acknowledge that I have a duty to timelyreview any confirmations or account statementsfor accuracy. Information provided on confirmationsor statements shall be deemed conclusive andaccepted by me unless I object in writing within ten(10) days of receipt.11. I acknowledge that federal law requires thatTIAA-CREF verify my identity by obtaining myname, date of birth, address, and governmentissuedidentification number before opening myAccount. This information is necessary to helpthe government fight the funding of terrorismand money laundering activities. TIAA-CREFmay gather and verify this information withrespect to any other person authorized to effecttransactions in my Account. TIAA-CREF mayrestrict and/or close my Account if TIAA-CREFcannot verify this information. TIAA-CREF willnot be responsible for any loss resulting from myfailure to provide this information, or from anyrelated restriction or closing of my Account.12. I acknowledge that I will pay in full for securities Ipurchase by the settlement date. For transactionsnot paid for by settlement date, TIAA-CREFshall have the right, without notice to me, to sellsecurities purchased.13. TIAA-CREF shall have a lien against my assetsheld at Pershing for any outstanding balanceowed by me and has the right to sell any securityin my account to satisfy any debt, except whereprohibited by law. TIAA-CREF may also transfersecurities or other property from any of myaccounts, whether individual or joint, to any ofmy other accounts in order to satisfy deficienciesin any of my accounts, except where prohibitedby law. I grant TIAA-CREF the right of set-offin satisfaction of any debt in my account, exceptwhere prohibited by law. I agree to pay any costsor expenses incurred by TIAA-CREF, includingreasonable attorney’s fees, that result from myfailure to properly settle any securities transactionsor pay any debt.14. Should my Plan allow for the purchase of individualequities, I understand that “penny stocks”(generally defined as any equity security pricedbelow $5 a share) are generally consideredhigh-risk investments and should be purchasedpurely for speculation. I represent that any orderI place for penny stocks was not solicited byTIAA-CREF and was solely my decision.15. Should my Plan allow for the purchase ofindividual equities, I acknowledge that variousfederal and state laws or regulations maybe applicable to transactions in my Accountregarding restricted securities, as defined byapplicable securities law and regulation. It ismy responsibility to notify you if my Accountcontains restricted securities and to ensurethat any transaction I effect will conform to allapplicable laws and regulations. I understandthat transactions in restricted securities maytake longer to process than transactions involvingunrestricted securities.16. This Agreement contains a pre-disputearbitration clause. By signing an arbitrationagreement, the parties agree as follows:• All parties to this Agreement are givingup the right to sue each other in court,including the right to a trial by jury, exceptas provided by the rules of the arbitrationforum in which a claim is filed.• Arbitration awards are generally final andbinding; a party’s ability to have a courtreverse or modify an arbitration awardis very limited.• The ability of the parties to obtaindocuments, witness statements and otherdiscovery is generally more limited inarbitration than in court proceedings.• The arbitrators do not have to explainthe reason(s) for their award unless inan eligible case, a joint request for anexplained decision has been submittedby all parties to the panel at least 20 daysprior to the first scheduled hearing date.• The panel of arbitrators will typicallyinclude a minority of arbitrators who wereor are affiliated with the securities industry.• The rules of some arbitration forums mayimpose time limits for bringing a claim inarbitration. In some cases, a claim that isineligible for arbitration may be broughtin court.• The rules of the arbitration forumin which the claim is filed, andany amendments thereto, shall beincorporated into this agreement.3
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