Annual review [ 1.4 MB] - Citizens Advice

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About Copeland CAB 2Who’s who in the bureau 3Copeland Facts 4Minutes from 2009/10 AGM 5Manager’s Report 6Chair’s Report 7Millom 8Money Advice 9 - 10Welfare Benefits 11Macmillan benefits advice project 12Advice Session Supervisor 13 – 14HMP Haverigg 15Outreaches 16Volunteering 17Guidance Tutor and Training 18Our clients & issues 19Future Jobs Fund Project 20Cumbria Advice Network 21In the community and in the Office 22Social Policy 23Telephone Advice 24Trustees Report & Financial Statement 25
Open Session Times:Whitehaven13:00 – 19:00, Mondays10:00 – 15:00, TuesdaysWednesday: by appointment only10:00 – 15:00, ThursdaysFriday: by appointment onlyLocationTangier BuildingsGregg’s LaneTangier Street, WhitehavenCumbria, CA28 7UHContactTelephone: 01946 693321E-mail: whitehaven@cabnet.org.ukMillom09:00 – 15:00, Mondays09:00 – 15:00, Thursdays09:00 – 12:00, FridaysLocation31 Wellington StreetMillom, CumbriaLA18 4DGContactTelephone: 01229 772395E-mail: millom@cabnet.org.ukOutreach services:Copeland Citizens Advice Bureau offersadvice services in a variety of outreachlocations throughout the Borough. Homevisits are available where appropriate.The following lists of outreach sessionswere available during 2010-2011:Egremont, De Lucy Centre,11:30 – 13:30, MondaysCleator Moor, Town Hall,10:00 – 12:00, FridaysSeascale, Health Centre,Last Wednesday of every monthFrom January 2011:Cleator Moor, Howgill Centre09:00 – 11:00, alternative TuesdaysWhitehaven, Howgill Centre11:00 – 13:00, alternative MondaysWCH, Yewdale Ward09:00 – 12:00, WednesdaysHMP Haverigg (prisoners and staff)09:00 – 12:00, Mondays & TuesdaysOur Aims & Principles:The Citizens Advice service provides free,independent, confidential and impartial adviceto everyone on their rights andresponsibilities.We value diversity, promote equality andchallenge discrimination.Our aims are to provide the advice peopleneed for the problems they face, and toimprove the policies and practices that affectpeople’s lives.Help at the heart of your community.Registered Office:Tangier Buildings, Gregg’s Lane,Whitehaven, CA28 7UHRegistered Charity No. 1080581Company Limited by GuaranteeRegistration No. 3954988
Page 1: A registered charity No.1080581Comp
Page 7 and 8: As a result of the economic climate
Page 9 and 10: The Millom office has had another b
Page 11 and 12: maintain short waiting times, with
Page 13 and 14: The demand for the Macmillan Benefi
Page 15: worker to sort out debts in the lon
Page 18 and 19: A couple of us were asked to write
Page 20 and 21: In 2010/11 the staff and volunteers
Page 22 and 23: It has been an exciting year for th
Page 24 and 25: Social Policy is one of the twin ai
Page 26: Contact UsMirehouseWoodhouseCleator

Annual review [ 1.4 MB] - Citizens Advice

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