THE RIGHT PLACE, THE RIGHT TECHNOLOGY, THE RIGHT PEOPLEThe <strong>Beebe</strong>Health CampusDiscrete patient registrationareas ensure privacy and confidentialityat the OutpatientCare <strong>Center</strong> at the <strong>Beebe</strong>Health Campus.The Outpatient Care <strong>Center</strong> at the <strong>Beebe</strong>Health Campus offers a new twist on the expression“location, location, location.” While location is a keyconsideration, the real advantages of <strong>Beebe</strong> <strong>Medical</strong><strong>Center</strong>’s newest facility are its people and technology.The Outpatient Care <strong>Center</strong> team is dedicated to combiningeasily accessible services, new equipment, andthe highest standards of customer service.Community needs have been a part of the equationsince the beginning. <strong>Beebe</strong> chose its location on Route24, a quarter mile west of Route 1, in response to publicrequests for services closer to growth areas. Beforebuilding the <strong>Beebe</strong> Health Campus, <strong>Beebe</strong> surveyedlocal residents and designed the facility with thesepriorities in mind. The Outpatient Care <strong>Center</strong>, housingthe first services to open at the <strong>Beebe</strong> Health Campus,features physical therapy, radiology services, and lab2
Eulalia Cuginiexpress testing services including EKG—all underone roof with ample parking and extended hours.The main entrance has a sheltered patient drop-offarea, and each service has its own reception andwaiting area to make visitors comfortable and tomaintain patient privacy.<strong>Beebe</strong> will continue to operate outpatient serviceson Savannah Road; however, <strong>Beebe</strong> expectsmore than half of its patients who live west ofRoute 1 to use outpatient services at the <strong>Beebe</strong>Health Campus. The Emergency Department andall inpatient services remain on Savannah Road.“Kim [Johnson] could take blood with her eyes closed. She’s thebest,” marvels Eulalia Cugini, <strong>Beebe</strong> Health Campus customer. Aftermoving to Rehoboth Beach from New Jersey seven years ago, Mrs.Cugini and her husband have had several occasions between themto visit <strong>Beebe</strong> <strong>Medical</strong> <strong>Center</strong>. “We have been pleased with <strong>Beebe</strong>for surgery, and <strong>this</strong> new location is very convenient when we needfollow-up testing,” she explains. Recently, Mr. Cugini had a blood testand she had her mammography and bone density checked all on thesame day. “It’s important to me that the facility is clean and beautiful,”she emphasizes, “but <strong>this</strong> group of people is what really stands out.”THE EXPRESS WAYWhether you need your cholesterol checkedannually or your glucose levels checked weekly,you’ll find convenient, friendly service at <strong>Beebe</strong>’snewest Express Testing location.Walk-in servicesare available Monday–Friday, 6 a.m.–6 p.m., andSaturday, 6 a.m.–noon.“There is clearly a need for additional lab servicesin our area,” explains Kim Johnson, lab satellitecoordinator and 15-year employee at <strong>Beebe</strong> <strong>Medical</strong><strong>Center</strong>.“We hope area residents consider <strong>Beebe</strong>Health Campus another great location to get thetests they need—while running errands on Route 1,or when they get physical therapy or diagnosticservices right here under one roof.” Mrs. Johnsonoversees Express Testing, <strong>Beebe</strong> Lab Express atFive Points, and Long Neck Lab. She also teachesintroductory and advanced Phlebotomy at SussexTech Adult Education and at <strong>Beebe</strong> <strong>Medical</strong> <strong>Center</strong>.“Phlebotomy” includes specimen collection, fingerstickglucose testing, and blood drawing.The Express Testing staff includes a receptionist,three registrars, two lab technicians drawing blood,and one technician specimen processor. All employeesare skilled phlebotomists, and they are crosstrainedand rotate to stay current in each area.3