Transforming the healing environment - Dulux Trade

INDEX3Introduction4Products17Environment18Colour31Technical

INTRODUCTIONHelping healthprofessionals createbetter environmentsfor patientsA healthcare facility is a working environmentwith a difference. Yet choosing the mostsuitable products to achieve a transformationthat benefits both patients and healthprofessionals need not be a difficult process.With the right guidance you can achieve asafer, cleaner healthcare environment in whichprofessionals can focus on the needs of patients.We understand that the way people engage with a building, positiveor otherwise can be directly affected by the colour and design of thespace. At Dulux Trade we are experts in all aspects of colour in theworking environment. We also have considerable experience in thehealthcare field, including close collaboration with The King’s Fund.We have compiled this definitive guide to help you choose productsand colours with confidence – and make the right long-term decisionsabout issues ranging from infection control to sustainability.Our Specifier Account Managers, Healthcare experts, and ColourConsultants are here to help you choose the most suitable products,contact specialist contractors, minimise disruption and extend maintenancecycles – leading to savings that can maximise funds for frontline services.| 3

PRODUCTSHow HTM 56 affectsproduct selectionAlong with cost, quality and hygiene, it is necessary to considerthe requirements of NHS Estates Health Technical Memorandum 56(HTM 56*) when choosing paints in healthcare environments. This detailssix categories of wall surface within healthcare buildings, and the keyfactors you need to take into account when choosing paints for them.For ease we have highlighted the key features for each category use.Please see the table on page 31 for full listing.Category 1 areas: Scrub Rooms, Theatres and Major TreatmentKey considerationsHygiene, exceptionally functional and durable and able to withstand vigorous repeated washingsProduct solutionsSterishield, Anti-Graffiti and High Performance Floor PaintCategory 2 areas: Food Preparation and CateringKey considerationsHygiene, washable surfaces and anti-bacterial productsProduct solutionsSterishield, Diamond Matt, Diamond EggshellCategory 3 areas: Utility and Disposal AreasKey considerationsProduct solutionsAnti-bacteria, anti-mould, water and moisture resistant,durable and washable surfacesSterishield, Diamond Matt, Diamond EggshellCategory 4 areas: Showers, Bathrooms and LaundryKey considerationsHigh traffic areas, durable and washable productsProduct solutionsSterishield, Diamond Eggshell, Vinyl SilkCategory 5 areas: Circulation areas, wards and day roomsKey considerationsAreas in constant use and communal areasProduct solutionsAny Sterishield, Ecosure, Light & Space, DiamondCategory 6 areas: Administration, offices and staff roomsKey considerationsAreas in constant useProduct solutionsEcosure, Diamond, Light & Space, Vinyl Matt, Pyroshield Durable Matt* For new hospital build requirements refer to the Policy and Performance requirements for building elements used in healthcare facilities.| 5

Dulux Trade Light & Space: makingrooms feel brighter and more spaciousLight & Space is a range of specialcolours, available in five water-basedDulux Trade finishes, that harnessrevolutionary LumiTec technologyto make rooms feel bigger andappear brighter.Light & Space is perfect for creating a bright, cheerfulhealing environment, and making the most of places withlittle natural light such as corridors and alcoves. It hasa unique ability to reflect light that would otherwise beabsorbed. In tests to compare light absorption values,walls decorated with Light & Space colours absorbed8% of the visible light, whereas conventional emulsionfrom the Dulux Trade range absorbed 16%.This ability to maximise available light can result in theuse of up to 22%** less energy by minimising the needfor artificial lighting. That’s the equivalent of reducingthe bulb wattage in the room from 50W to 40W. Thiscan make significant savings possible and also help toachieve sustainability targets – especially when used inthe ultra-tough Diamond Matt formulation which canextend maintenance cycles.Light & Space benefitsn Makes rooms appear lighter and more spaciousn Allows the use of up to 22%** less energy in theform of artificial lightn Makes small, dark and unpromising spacesmore usablen Available in five popular Dulux Tradewater-based finishesn Can extend maintenance cycles when usedin the ultra-tough Diamond Matt formulationDulux Trade Light & Space finishesTouch DryRecoatableCoverageColour RangeDependent upon temperature and humidityVinyl Matt, Ecosure Matt, Flat Matt: 2-4 hoursDiamond Matt, Diamond Eggshell: 4-6 hoursVinyl Matt, Ecosure Matt, Flat Matt: Up to 17m 2 /LDiamond Matt, Diamond Eggshell: Up to 16m 2 /LAvailable in Absolute White and 26 tinted coloursHTM 56Category 4-6**See page 31 for full details.12 |

PRODUCTSCASE STUDY:Light & Space illuminates campusDulux Trade recently teamed up with healthcarecontractor Willmott Dixon to provide a selectionof specialist paint products for the WillmottDixon Healthcare Campus based at the BRE(Building Research Establishment) InnovationPark in Watford.Drawing on in-depth knowledge of the healthcaresector, Dulux Trade created a custom specificationbased on three of its existing products - Sterishield,for its anti-bacterial properties, the Diamond rangefor its high resistance to wear and tear, and Light &Space for its ability to bring a brighter, more spaciousfeel to any room. The highly reflective particles itcontains bounce light back into a room, significantlyincreasing perception of interior space and reducingrequired lighting by up to 22%**. Energy is saved andcosts are reduced.Mike Clarke, Health Manager at Willmott Dixoncomments: “We were attracted to Dulux Trade byits revolutionary Light & Space product, but weloved the bespoke combination of Light & Spacewith Sterishield and Diamond to address the keychallenges faced by the healthcare sector - hygiene,durability and sustainability. Visitors to the campushave also been impressed - feedback on the specialistpaint has been excellent.”| 13

Dulux Trade Ecosure: makinghealthcare premises more sustainablewithout compromising performanceEcosure is the range of sustainable paintsfrom Dulux Trade that can help youachieve the demanding environmentalstandards that are increasingly expectedbut also maintain the performance you require.It has demonstrably lower embodied carbon and VOCcontent, yet Ecosure also delivers outstanding qualityof finish, colour choice, ease of application and durability.Environmental Impact AnalyserTo prove the enhanced sustainability of Ecosure,Dulux Trade developed the Environmental ImpactAnalyser (EIA) in partnership with leading sustainabilityexperts Forum for the Future. The EIA scientificallymeasures the paint’s environmental impact acrossthe following criteria:n Emission of all greenhouse gases including CO ²n The amount of waste producedn The quantity of water consumedn Transport up to the manufacturing stagen The global warming potential of solventsemitted during product useEcosure benefitsn Available in Matt, Quick Drying Eggshell, Glossand Undercoatn Each matches category leading products in finish,durability, opacity and spreading raten Increased durability extends maintenance cycles;less redecoration means lower whole life costn Available in the complete Dulux Trade range of coloursn Quick drying and low odour to minimise disruptionn Extraction, growing and reprocessing of ingredientsn ManufacturingDulux Trade EcosureTouch DryRecoatableCoverageColour RangeHTM 56Dependent upon temperature and humidityMatt: 2-4 hoursEggshell, Gloss & Undercoat: 4-6 hoursMatt: Up to 17m 2 /LEggshell, Gloss & Undercoat: Up to 16m 2 /LMatt & Eggshell: More than 10,000 coloursGloss: More than 9,000 coloursMatt & Eggshell: Category 4-6Gloss & Undercoat: Category 2-6*Gloss and undercoat reductions are compared with Dulux Trade solvent-based variants as the market is over 85% solvent-based and 98% for gloss specifically.14 |

PRODUCTSCASE STUDY:Starring role for Ecosure in Birmingham theatres.The QE contract is a huge £559m developmentin Birmingham - the first acute hospital to bebuilt in the city for over 70 years. It covers anarea of approximately 500,000m² over 9 floorsand contains 30 theatres together with enoughrooms for over 1,000 beds.Having been awarded the contract, FH Harvey’sfirst step was to enlist the support of the ICI PaintsAkzoNobel specification team. As FH Harvey is aContract Partner of Dulux Trade, we were able todiscuss the project in detail before deciding torecommend ultra tough, wipeable Dulux TradeDiamond Matt for general wall areas; a moreadvanced anti-bacterial coating for the theatrerooms and Ecosure Gloss for the woodwork.The benefits of using Ecosure were threefold.Firstly, the paint’s water-based formula has a lowerenvironmental impact than standard Dulux Tradeproducts without compromising quality andperformance. It has reduced VOC content and is 30%*lower in embodied carbon. Secondly, Ecosure Glossremoves the risk of yellowing, which was importantin this case due to the length of time the first areaswould be left standing. Thirdly, the paint dries quicklyto an attractive high sheen finish.Result: a safe and visually appealing environmentfor patients, visitors and hospital staff.| 15

Two tough, low maintenancefloor paint optionsFloors in healthcare environments take unrelentingpunishment from traffic, chemicals and constantcleaning. The single and two-pack Dulux Tradeproducts are both proven to provide durability,minimal maintenance and an excellent finish.Floorshield: more coverage, less downtimeThe solvent-based single pack option for medium trafficareas, Floorshield delivers 40% better coverage thanits leading competitors. Touch dry in as little as twohours, it minimises downtime. In lab and site trials it alsooutperforms rival products on film hardness and abrasionresistance, while withstanding repeated cleaning andresisting mild chemical spillage.High Performance Floor Paint:the ultra-durable two-pack optionSuitable for use in the toughest high-traffic areas, includingoperating theatres, Dulux Trade High Performance FloorPaint combines the ability to shrug off impact and abrasionwith superior resistance to chemical fumes and solvent oralkali spillage. It also stands up to repeated washing withwater and detergent. All in a water-based formulation forlower environmental impact too!Dulux Trade High Performance Floor Paint & FloorshieldTouch DryRecoatableCoverageColour RangeHTM 56Floorshield: 2-4 hoursHigh Performance Floor Paint: 4-6 hoursFloorshield: 12-16 hoursHigh Performance Floor Paint: 16-24 hoursFloorshield: Coverage up to 16m 2 /LHigh Performance Floor Paint: Coverage up to 6m 2 /LFloorshield: Earth Red, Ash Gray and over 1,500 coloursHigh Performance Floor Paint: Quarry Red, Merlin, Tideway and GoosewingCategory 1-6 - Suitable for use in operating theatres16 |

ENVIRONMENTALHelping to reduce the wholelife environmental impactEnsuring that facilities are run in a sustainable and socially responsibleway is a high priority for healthcare professionals, whether working as partof an NHS Trust or a private healthcare company. As a company we arepassionately committed to helping you achieve your sustainability goals.Our particular focus is on reducing the whole lifeenvironmental impact of the decorating process, whilemaintaining the highest professional standards.Our products and services can therefore play a key role inhelping health professionals and organisations to reducethe project’s environmental impact over its lifespan:nnBy using more environmentally acceptable materialsBy increasing intervals between redecoration, whichis a process with a significant carbon footprintWe can help you to meet the increasingly demandingsustainability targets you are being set – as well as totransform patients’ surroundings and create a healthyhealing environment.Step Towards Greener‘Step Towards Greener’ explains our approach.It recognises that there are no instant fixes butacknowledges that progress will be made by makingmany step-wise improvements to reach oursustainability goals. We are committed to systematicallyimproving our performance across the whole sustainabilityspectrum. The way we achieve this is also importantand we are committed to step towards greener withopenness and honesty.Therefore we have set ourselves ambitious visionsand goals across five broad strategic areas:The products & services we offerThe way we behave towards the people& communities with whom we interactThe environmental impact of the energy we useThe way we transport our products and ourselvesThe way we use the earth’s resources tominimise wasteFor more information on our sustainabilityplan and achievements to date, please visit:www.icipaints.co.uk/sustainability| 17

Create colour

COLOURCreating colour schemeswith patients in mindColour in a healthcare environment should do much more than just make thebuilding look attractive. Well-chosen decor can contribute positively to thecreation of an environment in which patients can feel comfortable and at ease.The following pages feature colour schemesspecifically designed for the healthcare environmentby our commercial colour consultants. We have dividedthese schemes into three key types of space: publicareas, patient accommodation and treatment rooms.Each location has its own very different requirements andconstraints, influenced by the needs of the people whooccupy or use it.Begin by choosing a Neutral as this will be the maincolour used for the majority of wall surfaces, flowingthroughout the area. Accent colours are stronger shadesto create visual interest, whilst the colours for doors arestronger still. These colour differences are importantin order to create the necessary levels of colour contrastto help visually impaired people find their way aroundin line with The Equality Act Guidelines (see page 26).For larger versions of the colours featured in this guidevisit www.duluxtrade.co.uk to order free A8 samples.STEP 1STEP 2STEP 3ExampleAlways start by selectinga neutral for your mainwall colour.Choose one of theseshades for the featurewalls.Finally, choose a colourfor the doors.Main WallsFeature WallsDoors90YY 83/03942RB 63/13750GG 71/18030RB 16/14482YY 85/03848BB 56/16250GY 74/27310BB 07/150Green Clay00.00.00York White| 19

Colour in Public SpacesPublic access areas within healthcare facilities offer tremendous scope for colourchoice, but it is still important to bear in mind the needs of patients, clinical staff andvisitors to ensure that these spaces look and feel at home within the overall scheme.NeutralsBegin by choosing a neutral. This willbe the main broad wall colour thatflows through the scheme.ColoursWaiting areasAs most people spend a considerable amount of timein these areas colour schemes should be uplifting andinteresting. Visually attractive accent colours can be usedto not only highlight different departments, but also tocreate a modern and contemporary environment.90YY 83/036Corridors and Receptions82YY 85/038Hospital corridor areas can often be confusing and lookvery institutionalised. To aid navigation and way finding, longcorridors can be divided with strong accent colours eitherfor directional purposes or department identification. Thiscan be achieved by highlighting certain junctions within theseareas. The area behind the reception desk should also behighlighted in order to identify it to the visiting public.RestaurantsGreen ClayRestaurants and cafe areas need to have a differentatmosphere to the rest of the building. Warmer palettesmake people feel most comfortable and relaxed, thereforeby using these tones the areas should appear warm andinviting to encourage use.York White20 |

COLOURFeature WallsDoors42RB 63/13750GG 71/18030RB 16/14448BB 56/16250GY 74/27310BB 07/150Feature WallsDoors90GG 51/21140YY 65/263DH Indigo90YR 49/382Frosted Grape 13RR 06/179Feature WallsDoors80YR 14/14070YY 37/29650YR 32/46010YR 17/46530YR 14/36571YR 08/119| 21

Colour in patient roomsPatient rooms should be comfortable, calm, non-intimidating, safe andpersonalised. Lighting is often subdued, so this should influence colourchoice. Excessive use of bright colours can interfere with visualdiagnosis and lead to overstimulation.NeutralsBegin by choosing a neutral. This willbe the main broad wall colour thatflows through the scheme.ColoursWard areasIt is important to keep these areas light and fresh as colourswith too much saturation could effect visual diagnosis.To give interest, a softer palette can be used to highlightkey features such as behind the sink area, cupboard doorsor window walls. It is still important however to ensure theseareas give a modern and uplifting impression as patientsoften spend long amounts of time in them.TimelessPaediatric UnitsOchre WhiteChildren’s wards need to be interesting and vibrant.Using a simple combination of pure accents can createan impression of fun that is appealing and reassuringto children. Using a clear and unsophisticated palettecan help to reduce patient anxiety and confusion bydistracting their senses.Intensive care30GY 88/014These areas need to be calming and restful. A soft neutralcolour is recommended in these areas, however to avoida bland looking environment, muted and soothing accentscan be used in small areas.81YY 87/03122 |

COLOURFeature WallsDoors90YY 62/26445YY 72/230 10RR 13/08190GG 64/08850BB 54/079 90BG 17/090Feature WallsDoors64RR 12/43690YY 58/42481BG 09/24110BG 39/24410GG 49/30016BG 24/357Feature WallsDoors90YR 57/07050RB 48/05150RR 32/02910YR 55/03750GG 55/049Javelin| 23

Colour in treatment and therapy roomsBoth a patient room and a working environment for medical staff,therapy and treatment rooms require very careful consideration.NeutralsBegin by choosing a neutral. This willbe the main broad wall colour thatflows through the scheme.ColoursConsultation roomsAlthough similar to patient rooms in terms of using a warmneutral for the main areas, interest can be achieved byusing a stronger combination of accent colours where visualdiagnosis does not take place, such as behind a desk.30YY 79/053Therapy roomsThe types of colours used in these areas depend uponthe type of therapy or treatment being given. More physicaltreatments, for instance would require a stimulating andenergising combination to encourage physical activity.61YY 85/050Operating Rooms71YY 87/078Most operating theatre walls are green or blue/greenin colour. This to counteract the effects on the eyeof prolonged staring at the deep red of an open wound.As green is the complimentary colour of red, it is ableto neutralize the after-image produced by the surgeon’sconcentration. A cooler muted palette is recommendedfor these areas.Jade White24 |

COLOURFeature WallsDoors10GY 74/32519BG 61/20710RB 23/06150RB 34/15349BB 51/18630RR 26/335Feature WallsDoors60YY 71/40917BG 36/333Midnight22BB 34/30410GG 40/352 89YY 62/494Feature WallsDoors50GY 57/09630BB 45/04990BG 25/07910BG 46/11250RR 32/02910RB 14/049| 25

Creating colour contrast in line withThe Equality Act GuidelinesThe Equality Act Guidelines are designed to help healthcare providers avoiddiscriminating against people with disabilities including visual impairment.The Equality ActEnsuring that neighbouring expanses of colour, suchas walls and doors, are clearly distinguishable by usingcontrasting colours is first and foremost good designpractice. But it is also an important aspect of the guidanceprovided by The Equality Act.The Equality Act Guidelines are designed to helphealthcare workers provide a better service forpeople with disabilities including visual impairment.SkirtingsMaking the skirting the same or a similar colour asthe wall gives visually impaired people an accurateindication of the size of the floor, so they can avoidbumping into walls.For more information and in-depth guidance on colourcontrast, please send for our free CD.Visit www.duluxtrade.co.uk/colourandcontrastLRV and visual contrastDulux Trade have conducted research with the RNIB,Guide Dogs for the Blind and Reading University to lookinto ways in which colour can help visually impairedpeople to navigate a building as easily as possible. Thisestablished that over 80% of visually impaired peopleare able to discern colour differences. So using colourcontrast can make their movement much easier.Approved Document M and BS8300: 2001 advise thatany colours used to differentiate surfaces should vary intheir light reflectance value (LRV) by at least 30 points.WallsThe largest critical surfaces, walls need to be clearlydistinguishable to give visually impaired peoplegreater security.Doors0 10 20 30 40 50 60 70 80 90 99LRV values range from darkest 0 to 99 maximum possible lightThe whole door and architrave should contrast withthe surrounding surfaces. The only exceptions aredoors to storage spaces, which patients and visitorsdo not need to distinguish.26 |

COLOURCASE STUDY:The Dementia Services Development Centrecalls on Dulux Trade expertiseDulux Trade has helped to develop a series ofcolour ranges that the centre can recommendto those providing care for people with dementia.The Dementia Services Development Centre at theUniversity of Stirling was established in 1989 toimprove the understanding of dementia, and providestraining for doctors, nurses, social workers and others.The project is part of the centre’s new technologysuite, comprising an en-suite bathroom, a livingarea and kitchen. Acting as a ‘showhome’ forthose involved in dementia care, it showcases newtechnology and equipment.To meet the duties of The Equality Act, Dulux Tradewas asked to develop a range of colour schemesthat took into account the need to enhance spatialawareness by contrasting visually adjacent criticalsurfaces by 30 points difference in Light ReflectanceValue – a substantial difference which can leadto dull, monochromatic results without a high levelof expertise and guidance.The colour schemes developed by Dulux Tradeaid those with visual impairment and aid navigation– the lilac or pale green walls within the living andcommunal areas contrasting with pristine white trimand oak doors, and bright yellow bathroom doors.Colm Cunnigham, from the centre, comments:“We needed Dulux Trade to provide a wide rangeof colour schemes from which users could thenchoose the most appropriate base. We now havea range of colour schemes we can confidentlyrecommend to our clients.”| 27

28 |

COLOURCASE STUDY:Working with The King’s Fund to“Enhance the Healing Environment”‘Enhancing the Healing Environment’ is the name ofa long-standing initiative by The King’s Fund– an organisation dedicated to supporting thehealth system by working in partnership withhealthcare teams and voluntary organisationsacross the country.Under this initiative, training and capital is providedto enable nurse-led teams of patients, estates andfacilities managers and arts coordinators to workin partnership. The aim is simply to improve theenvironment in which healthcare is delivered andhas been supported by the Department of Health.“We chose Dulux Trade paint as our patient groupliked the extensive range of colours and the personalservice of the colour coordinator, who providedsome great colour schemes. Repainting cycles havebeen extended because of the durability of the paint,and the enhancement of the environment has led togreater appreciation of the area with less damageby patients. The colour scheme worked so well thatwe replicated it in our second ‘Enhancing the HealingEnvironment’ project – providing a child-friendlyvisiting suite within an acute hospital.”Leicestershire Partnership NHS Trust‘Enhancing the Healing Environment’ team.The initiative in action:The Willows, LeicesterThe recent transformation of a dark, intimidatingcentral space between four single storey wardsat The Willows is a fine example of how ‘Enhancingthe Healing Environment’ can make a difference –and one in which Dulux Trade products and colourconsultants played a key role.The objective of the project was to retain the space’sfunction as a thoroughfare between the wards, butadd a space for patients, staff and visitors to sit andrelax in a welcoming environment with potentialtherapeutic benefits.The once bleak empty space is now enhanced bycurved, undulating low level walls, decorated withcarefully chosen Dulux Trade colours, that separatethe seating area from the walk-through sections.Above, large ceiling-mounted fabric kites reduce noiselevels and create a soft, friendly ambience.Introducing The King’s FundThe King’s Fund is a charity that works to improvehealth and healthcare in England. It doesthis through the development of individuals andorganisations to improve services and buildleadership capability as well as through expertpolicy analysis and research.In addition to initiatives such as ‘Enhancing theHealing Environment’, The King’s Fund offersa wide range of resources to help everyone inhealthcare share knowledge, learning and ideas.It offers an extensive health management libraryand online resource – and holds highly regardedconferences and seminars which attract leadingspeakers from the government, NHS and theindependent and voluntary sectors.| 29

TECHNICALTechnical informationProductCoverage (approxper litre)Recoat(Hours)Application MethodVOCContentKeyBenefitsHTM 56CompliantSterishieldDiamond MattUp to 16m 2 /L 2-4 LowDurable, washable,silver bactericide1-6SterishieldQuick DryingEggshellUp to 17m 2 /L 2-4 LowDurable, washable,silver bactericide1-6Diamond Matt Up to 16m 2 /L 4-6 Low 10 x tougher 2-6DiamondEggshellUp to 16m 2 /L 4-6 Low10x morestain resistant2-6DiamondSatinwoodUp to 16m 2 /L 6 Low 10 x tougher 2-6Diamond Glaze Up to 25m 2 /L 2-4 Medium 10x tougher 2-6Light & SpaceFlat MattUp to 17m 2 /L 2-4 LowUses up to 22%**less light energy4-6Ecosure Matt Up to 17m 2 /L 2-4 MinimalVirtually zero VOC &zero solvent4-6EcosureQuick DryingEggshellUp to 16m 2 /L 4-6 MinimalVirtually zero VOC &zero solvent4-6Ecosure Gloss Up to 16m 2 /L 6 LowNon-yellowing,durable,high-sheen finish.2-6EcosureUndercoatUp to 16m 2 /L 6 LowGood opacity& adhesion2-6*HighPerformanceFloor PaintUp to 6m 2 /L 16-24 MediumFor heavycommercialenvironments1-6Floorshield Up to 16m 2 /L 12-16 HighDurable &hard wearing1-6PyroshieldDurable MattUp to 12m 2 /L 2-4Minimal (white)Low (colour)Flame retardantdurable upgrade6Anti-graffitifinishUp to 10m 2 /L Minimum 16 MediumResistant to washing& cleaning1-6KEY Brush Roller Conventional Spray Airless Spray*Topcoat with Ecosure Gloss to achieve compliance.**This figure is based on theoretical calculations on pairs of bare rooms of dimensions 4 × 3 × 2.4m where the light incident on all surfaces is averaged.The rooms all have the same mid-grey floor colour (LRV 50). They have a white ceiling and a colour on the walls. In one of each pair, the colour used isfrom the Light & Space range. In the other, the colour used is from conventional products. The Light & Space and conventional colours have similar hue(colour family) and chroma (intensity of colour). The energy savings will not always equate to 22%. They will vary depending on the contents, dimensionsand floor colour of the room and will differ if lighting in particular areas needs to be controlled. The calculated figure varies from 14% to 28% dependingon the wall colour chosen. The actual light energy savings achieved in practice may differ from the calculations.| 31

Providing all the support you needParticularly challenging or groundbreaking projects can call upon the support of a complete suiteof technical specification services from Dulux Trade, which can be selected to match the size andneeds of your project.T11050Site SurveysDulux Trade Specifier Account Managers can carry out a full siteinspection. This will include assessment of the current condition ofsurface coatings, help with identification of difficult substrates andadvice on extending maintenance cycles.Specification WritingDulux Trade can offer full specification support tailored to yourindividual requirements. This will ensure that correct preparation ishighlighted and the products specified are the most appropriate forthe location, environment and substrate type.Contract MeetingsDulux Trade Specifier Account Managers can attend pre-contract,tenant liaison, project review and post-contract assessmentmeetings, ensuring collaboration and clear communication fromconcept to completion.Site VisitsDuring the course of the work, if required, site visits can be madeto ensure that work is being carried out correctly and in accordancewith the specification.Reporting to Project OwnersA critical element of any project is minimising down time. Knowingthe status of the work in progress and thus keeping control of eventsis equally important. The Dulux Trade Specifier Account Managerswill ensure that Property Managers are kept closely informed aboutthe status of all work in progress.Colour ServiceFor larger painting projects, our expert Dulux Trade ColourConsultants can provide help and advice on colour schemes andmay use Dulux Previews, our unique colour specification software.We can also help improve your environment for the visually imparedin-line with The Equality Act guidance.Health and SafetyWe can help and advise on Health and Safety issues relevant to theuse of Dulux Trade products.Waste ManagementWaste from completed work can be disposed of safely and quicklywith our wash systems and recycling services. Dulux Trade canadvise on the best solution for your needs.To discuss further the specifics of your project and how Dulux Trade can help you, contact your local Dulux Trade Specifier AccountManager or email us at transforming@akzonobel.comDulux Trade Contract Partnership is an exclusive membership scheme of independently assessed, quality assured painting contractors.It was the first, and is the only, scheme in the industry to assess and approve painting contractors for commercial projects.By joining the scheme, contractors are demonstrating their commitment to providing an outstanding professional service to their clients.A Dulux Trade Contract Partner is committed to:n Quality workmanshipn Delivering a professional servicen Providing value for moneyn Being reliable and trustworthyn Continual improvementThe on-going assessment programme and Code of Practice demonstrate how Dulux Trade Contract Partners are working to a consistentlyhigh standard of workmanship and professionalism. When you need a project completed right first time, on time and there is no room for error– you can rely on a Dulux Trade Contract Partner.For more information visit www.contractpartnership.co.ukContact UsFor product/Health and Safety data sheets please visit our website www.duluxtrade.co.ukFor more information or technical advice please contact Dulux Trade Technical Advice Centre on 08444 817 818ICI, the ICI Roundel, Dulux Trade, Sterishield, Ecosure, Light & Space, LumiTec, Environmental Impact Analyser, the step towards greener device, Floorshield,Colour Palette, Contract Partnership, AkzoNobel and the AkzoNobel logo are trade marks of the AkzoNobel group © AkzoNobel 2011.