During Your Stay - New York Presbyterian Hospital

36 _ IndexIndexAccommodations.......................................13Allergies..................................................... 8Balloons..............................................20, 24Billing........................................................29Call Button.................................................21Care Team.................................................. 4Cashier......................................................29Checklist – Going Home..............................27Directions..................................................33Discharge..................................................26Eating Places for Visitors............................20Electrical Appliances...................................24Ethics Consultation.....................................11Falls Prevention..........................................22Financial Aid Policy.....................................30Flowers...............................................20, 24Gift Shop...................................................20Guest Facility.............................................14Hand Hygiene.............................................22Health Care Proxy.......................................32Hearing Impaired........................................11Hotels.......................................................14Identification Badges (staff).........................24Identification Bands (patients)......................21Infection Prevention....................................22Information Desk........................................19Insurance Information.................................29International Services..................................14Internet Access..........................................18Interpreter Services....................................11Joint Commission.......................................32Laptops.....................................................18Living Will..................................................32Lost and Found..........................................25Meals......................................................... 8Medical Records.........................................30Medications...........................................8, 28New York State Department of Health..........32Nursing Station Phone Numbers..................10Online Personal Health Record.....................15Organ Donation..........................................32Pain Management........................................ 9Parking......................................................33Pastoral Care.............................................12Patient Education Television Programming....17Patient Responsibilities...............................31Patient Rights....................... Cover Pocket, 31Patient Safety............................................21Patient Satisfaction Survey .........................28Patient Services Administration....................11Pet Therapy...............................................12Private Duty Nursing...................................13Rapid Response Team.................................10Religious Needs.........................................12Restrooms.................................................20Security.....................................................25Smoke-Free Campus...................................25Telephone Service......................................16Television Service.......................................17Valuables...................................................25Vending Machines.......................................20Visiting Hours.............................................19Visually Impaired........................................11Welcome Kit...............................................16Wireless Network.......................................18(August 2013)