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September 2010 | VISIONS | a


| acchamber.org | techvalley.org


My Purpose:Financial flexibility —because sometimes my businesshas to go where I goMy Partner:SEFCUAt SEFCU, our purpose is to assist you inmanaging and growing your business. We<strong>of</strong>fer a full range <strong>of</strong> products and servicesto help you succeed:Free online bankingGreat loan rates • Business servicesCapital RegionBRanCh loCationsalbanyArbor Hill – Empire State PlazaPatroon Creek – One <strong>Commerce</strong>New Scotland Ave. – South Pearl St.State St. – University at <strong>Albany</strong>Campus Center – Wolf RoadaltamontamsterdamClifton parkeast greenbushglenmontglenvilleguilderlandlathamniskayunaschenectady<strong>Albany</strong> Street – SEFCU SquareschodackslingerlandstroyHoosick Road – Vandenburgh Ave.WiltonLarge ATM network • Excellent serviceConvenient branch locationsAuto, homeowners, business,and life insuranceNot a member yet? Joining is easy...click, call, or stop by today!SEFCUBanking with a Purpose(518) 452-8183 • www.sefcu.comBANKING – INSURANCE – INVESTMENTS


Straight to the PointToday’s economic environment is tough enough forsmall and emerging businesses without having a lawfirm that <strong>of</strong>fers vague guidance instead <strong>of</strong> mappingclear pathways to your solutions and goals. At BS&Kwe strive to clarify and simplify your legal challengeswith attorneys who listen and provide sensible, effectivesolutions to help achieve your desired outcome.With 29 Lawyers in Tech Valley and 200 firm-wide,we’re big enough to handle your legal issues – nomatter how complex or sophisticated – and smallenough to provide tailored, personal service across acomprehensive range <strong>of</strong> practices, including:• General Business• BusinessRestructuring andCreditors’ Rights• Employee Benefitsand ExecutiveCompensation• Environmental andEnergy Matters• GovernmentalRepresentation• Labor andEmployment• Litigation• Mergers andAcquisitions• Real Estate andDevelopment• Securities Law• Tax - Businessand Real PropertyWe Live in Tech Valley.We Work in Tech Valley.We Represent the Best in Tech Valley.Tech Valley Contact: Gregory J. Champion111 Washington Avenue, <strong>Albany</strong>, NY • 533-3000 • www.bsk.comBond, Schoeneck & king, pllcAttorneys At LAw • new york FLoridA kAnsAsPrior results do not guarantee a similar outcome.B s & k


4 | acchamber.org | techvalley.org


<strong>Chamber</strong> Board <strong>of</strong> DirectorsPRESIDENT’S PERSPECTIVEOfficersCHAIR OF THE BOARDJ. Kenneth Desmond*The Desmond Hotel &Conference CenterCHAIR-ELECTAlan J. Krafchin*Center for DisabilityServicesPRESIDENT AND CEOMark N. Eagan, CCE*<strong>Albany</strong>-<strong>Colonie</strong><strong>Regional</strong> <strong>Chamber</strong><strong>of</strong> <strong>Commerce</strong>DirectorsCandace AdamsGrossjohannNYS Department <strong>of</strong>HealthThomas L. AmellFirst Niagara BankMarri K. Aviza*Rumors Day SpaJames J. Barba<strong>Albany</strong> MedicalCenterJohn D. Bennett, MDCDPHPKenneth L. BlassBlas Communications,LLCSonny Bonacio*Bonacio Construction,IncMark J. BreslinTurner ConstructionCo.James W. ColeBST Advisors, LLCDiane Conroy-LaCivitaHarmony HouseMarketplaceJaney DygertBechtel MarinePropulsionCorporationRobert GaitoSolutionSetElaine Hannay GruenerHannay Reels, Inc.Richard E. HonenPhillips Lytle, LLPStephen R. JanackCollege <strong>of</strong> NanoscaleScience andEngineeringIMMEDIATE PAST CHAIRMichael T. Keegan*M&T BankCHAIR, FINANCETimothy F. Pierce*Stulmaker Kohn &RichardsonSECRETARYI. Norman Massry*Tri City RentalsWilliam Lia, Jr.*Lia Auto Group /Gold’s GymPaul Lundberg*Aurora, Inc.Andrew MatonakHudson ValleyCommunity CollegeTim McCannBest CleanersMichele McClave*AIDS Council <strong>of</strong> NENYMazie McMahon*The Bonadio GroupPhilip MorrisProctorsAnn C. MoynihanDocument Strategies,IncRev. Kevin J. Mullen,OFMSiena CollegeKevin O’Connor*Tech ValleyCommunicationsRyan O’DonnellBullEx Digital SafetyThomas QuickGE EnergyMel QuinlanOberlander GroupAndrew C. RoseNixon Peabody, LLPKay Stafford*CMA Consulting, IncJeffrey D. StoneKeyBankMichele L. Vennard<strong>Albany</strong> County Convention& Visitors BureauGlobal research and local resurgenceSince the days when Thomas Edison invented the firstcommercially practical incandescent lamp, GE hascontinued making tremendous strides in high-tech researchand development.Today, GE Global Research explores possibilitiesin such fields as aviation, energy and healthcare, to namea few, and redefines them by applying technology fromvarious scientific disciplines, expanding the company’sinternational business portfolio, in the process.Its Niskayuna headquarters is one <strong>of</strong> four multidisciplinaryfacilities operated by GE Global Research around the world; the others arelocated in Bangolore, India; Shanghai, China; and Munich, Germany.In Niskayuna alone, 1,900 employees –– including more than 700 Ph.D.’s ––collaborate on numerous projects across various scientific disciplines, making connectionsbetween businesses where common technology threads exist.Read about the extensive research taking place at GE Global Research in thismonth’s issue <strong>of</strong> Visions, and learn how this worldwide corporation is making significantadvancements in a multitude <strong>of</strong> fields, right here in Tech Valley.The <strong>Albany</strong> Devils represent more than just the return <strong>of</strong> American HockeyLeague (AHL) action to the Times Union Center and the high level <strong>of</strong> skill andcompetition they display on the ice.During the upcoming months, tens <strong>of</strong> thousands <strong>of</strong> fans will frequent the TimesUnion Center and the restaurants and bars in downtown <strong>Albany</strong>.Not only will the <strong>Albany</strong> Devils entertain hockey fans on the ice, their presence isexpected to have an economic impact on our Capital City and contribute to the overallquality <strong>of</strong> life in and around <strong>Albany</strong> County.See what the <strong>Albany</strong> Devils have in store for their fans and all patrons <strong>of</strong> the TimesUnion Center in this issue <strong>of</strong> Visions.One <strong>of</strong> the goals identified in our current strategic plan calls for the <strong>Chamber</strong> toexplore and implement a new membership structure. The article on page 17 outlinessome <strong>of</strong> the new benefits that the first phase <strong>of</strong> the new tiered dues program willprovide member businesses. We look forward to helping make your investment with the<strong>Chamber</strong> as meaningful as possible.I hope you enjoy reading Visions and I welcome any comments or suggestions atmarke@acchamber.org. •Richard G. Kotlow*UHY Advisors NY, LLPLEGAL COUNSELKara Conway Love*Law Office <strong>of</strong> Kara Conway LoveMarcia J. WhiteSPACMark N. Eagan, CCEPresident and CEO<strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>* Denotes Executive Committee memberSeptember 2010 | VISIONS | 5


BE A SMALL BUSINESSSUPERPOWER.Exert your mobile might with a signalthat gives you and your people greaterability to connect and perform.1.800.VZW.4BIZ • VERIZONWIRELESS.COM/SMALLBUSINESS • VZW.COM/STORELOCATOR© 2010 Verizon Wireless.LET OUR SMALL BUSINESS SPECIALIST HELP YOU DOMINATE THE MARKET WITH POWERFUL SOLUTIONS.BNEA-C6383-<strong>Albany</strong> Vision Magazine 7.5x10 MG 9.1


Century<strong>of</strong> ServiceCSEA celebratescentennial with newpublication, archiveproject and week-longconventionState Department <strong>of</strong> Health workers staff a Healthmobile in 1919 for public health outreach and educationFor 100 years, the Civil ServiceEmployees Association, Inc. (CSEA)has been advocating for worker’s rightsin state government, local governmentand the private sector while positivelyimpacting the quality <strong>of</strong> life incommunities across New York state.To commemorate its centennial, CSEAhas spent the past 10 years immersedThe Association <strong>of</strong> State Civil ServiceEmployees was founded on October24, 1910 by a group <strong>of</strong> New York stateemployees seeking to advance the concept<strong>of</strong> merit and fitness in the state civil servicesystem to improve the working lives <strong>of</strong>New York state employees. Nearly 100years later, the Civil Service EmployeesAssociation, as the association was renamedin 1946, is one <strong>of</strong> the largest, mostNew York State Retirement System. Notonly was that an enormous success thatcontinues to serve public employees andthe people <strong>of</strong> New York well to this day,it established more credibility for theorganization and enabled it to grow andgain members.”CSEA experienced significantgrowth during the 1930s, despite the“In every era, we’ve had to rise to the occasion and change in some dramatic way in order to survive.”in the CSEA 100 project. This decadelongendeavor includes the publication<strong>of</strong> “A Century <strong>of</strong> Service: The Story <strong>of</strong>CSEA’s First 100 Years,” a 215-page bookchronicling the history <strong>of</strong> CSEA, andthe development and organization <strong>of</strong> its<strong>of</strong>ficial archives at the M.E. GrenanderDepartment <strong>of</strong> Special Collection &Archives at the University at <strong>Albany</strong>.“One <strong>of</strong> the lessons that is moststriking is how much the core values<strong>of</strong> the organization are the same todayas they were 100 years ago,” saidStephen Madarasz, CSEA’s director <strong>of</strong>communications. “We’ve always tried torepresent working people and ensure afair shake, while at the same time trying tomake New York a better place.”influential unions in the United States.“We have nearly 300,000 membersacross the state, including 50,000 in theCapital Region,” Madarasz said. “Whilewe have a statewide reach, we have aspecial presence here in the CapitalRegion because it is the state capital andwe have such a high concentration <strong>of</strong> ourmembership here.”Historical highlightsOne <strong>of</strong> the milestone events in CSEA’shistory was the establishment <strong>of</strong> the NewYork State Retirement System in 1920,according to Madarasz.“William Thomas, who was Associationpresident at the time, was instrumental,”he said. “He served on the commissionthat made recommendations for theGreat Depression. “It was a tremendousopportunity for the organization to grow,”Madarasz said. “Partly because <strong>of</strong> thosetough economic times, people wanted toband together.”It also helped to have New York’sgovernor –– and future U.S. president–– support CSEA, Madarasz pointed out.“Governor Franklin Delano Rooseveltembraced the organization and gaveit tacit recognition as a legitimaterepresentative <strong>of</strong> state employees,” he said.“The ability that afforded the organizationwas valuable in practical terms andsymbolically, as well. When he was electedpresident, that added credibility.”After World War II, CSEA respondedto the growth <strong>of</strong> suburbia, changes inSeptember 2010 | VISIONS | 11


<strong>Albany</strong> labor parade held soon after 9/11demographics and shifts in populationby expanding its organization to includelocal government employees. Theestablishment <strong>of</strong> the Taylor Law duringthe 1960s provided public employeeswith true collective bargaining andtransformed CSEA from an advocacyorganization into a full-fledged union.“In every era, we’ve had to rise to theoccasion and change in some dramatic wayin order to survive,” Madarasz said. “We’restill true to our core principles, but we’vebeen willing to grow, adapt and change,recognizing the practical need to do sowhile representing our members well.”Growth patternCSEA’s membership has been stablethroughout its history, but it has grown inthe private sector over the past 10 years,with a large influx <strong>of</strong> members who areindependent contractors providing familybasedchild care.“It’s a very different model <strong>of</strong> advocacythan the traditional collective bargainingapproach representation <strong>of</strong> unionmembers,” Madarasz said. “Most people arevery surprised to learn that the vast majority<strong>of</strong> our members are not state employees.We’re not only willing to embrace newmodels, it calls forth the direction where wemay be heading in the future. There are alot <strong>of</strong> groups with a community <strong>of</strong> interest,and we have an ability to see tremendousgrowth opportunities.”Not only has CSEA helped itsmembers over the years, its members, inturn, have enhanced the quality <strong>of</strong> lifein communities across New York state.12 | acchamber.org | techvalley.org“They earn their paychecks and spendthem in the communities where theylive, supporting all kinds <strong>of</strong> businesses,”Madarasz said. “Our members areinvolved in making their communitiesbetter places to live. They contributein every conceivable way, whether it’ssupporting charitable organizations,service organizations, being involvedin making those organizations thrive,or participating in Little Leagues. Ourmembers are the backbone <strong>of</strong> thecommunity.”In celebration <strong>of</strong> its centennial,CSEA will host a week-long conventionfrom October 18-22 at the Empire StatePlaza Convention Center in <strong>Albany</strong>, withmore than 1,500 delegates and guestsexpected. “There hasn’t been an actualstatewide CSEA convention in <strong>Albany</strong>since the 1950s,” he said. “We’re planninga wide range <strong>of</strong> activities that recognizethe significance <strong>of</strong> our centennial andencourage our delegates going forward tostart our next 100 years.”The 100th anniversary celebration isan ideal opportunity to reflect on the past,assess the present and anticipate the future.“CSEA is a very different kind <strong>of</strong> union. Weembraced a lot <strong>of</strong> concepts early, and webelieve that labor-management cooperationwill get us a lot further as a state,” he said.“We represent a membership that’s amicrocosm <strong>of</strong> the world, we have every kind<strong>of</strong> worker, and they live in every communityin New York state.” •


3Here are three goodreasons to bank with us.It’s clear that our focus on local excellence is getting some serious national attention:# 1# 9# 13NBT Bank scored the highest rating in customer satisfaction versus the largestU.S. retail banks based on second quarter 2009 customer research by theAmerican Customer Satisfaction Index .In a December 30, 2009, article titled “America’s Best And Worst Banks,”Forbes.com ranked NBT Bancorp as the ninth-best bank among the nation’s100 largest banks.In a first quarter 2010 article titled “Home Run Hitters: Results <strong>of</strong> the 2009Bank Performance Scorecard,” Bank Director magazine ranked NBT Bancorp’sfinancial performance 13th nationally compared with the 150 largest banks.With nearly 8,000 banks in the United States, those are numbers we can live with.And they all add up to a bank that puts you first. Stop by any convenient NBT Bank<strong>of</strong>fice, call or visit us online today.Member FDICNBT_No3ad_7.5x10.indd 18/17/10 2:07 PM


Fruits <strong>of</strong> laborRyan’s Farmers Market takesfresh approach to sellingproduceThe apple doesn’t fall far from the treein Mike Ryan’s family. Neither do thecherries, peaches or bananas.As the proprietor <strong>of</strong> Ryan’s FarmersMarket in <strong>Albany</strong>, Ryan is followingin the footsteps <strong>of</strong> his grandfather andfather, carrying on a tradition that goesback nearly 100 years by providing freshproduce to Capital Region shoppers.Many are loyal customers who keepcoming back for more <strong>of</strong> the fruits andvegetables they desire, while reminiscingabout the history <strong>of</strong> this third-generationfamily-owned business.“It’s very important for me to talkto as many customers as I can,” Ryansaid. “They like what we’ve done for thisarea for nearly 100 years. A lot <strong>of</strong> mycustomers remember my dad and lovetelling stories about him.”The history <strong>of</strong> W.F. Ryan Producedates back to the early 1900s, when Ryan’sgrandfather, Bill Sr., brought in produce tosell wholesale to area restaurants.“My grandfather had a stall in theLyon Block, where the Times UnionCenter is now located,” Ryan said. “Therewere vendors and farmers out front, andeverybody knew my grandfather. That’sone reason it’s followed me, because everygeneration knows the Ryan’s for fruits andvegetables.”W.F. Ryan Produce had a storeon Hackett Avenue before moving toHerkimer Street during the 1950s. “Mygrandfather’s store was very well takenMike Ryan sells more than 360 different items, including produce from 12 to 15 local farmerscare <strong>of</strong> in the neighborhood, and peoplelooked out for him,” Ryan said.In 1978, the business moved toRailroad Avenue Extension, and Ryan’sfather introduced a concept that remainsin effect to this day.“He opened up packages <strong>of</strong> producefor shoppers to pick through, like you’dsee on a farm,” Ryan said. “People wouldcome from all over, and they liked the ideathat they could pick out one lime, if that’sall they wanted. My dad always had thatpersonal touch, and we do, as well.”With Ryan’s mother deciding to retireearlier this year, Ryan decided to continuehis family’s tradition and keep the familybusiness in operation.“We closed the business as W.F.Ryan Produce and reopened as Ryan’sFarmers Market in January,” Ryan said.“Even though we’ve been around for somany years, the farmer’s market themehas brought so much more business toour establishment. It’s at least doublewhat we’d done in the past. People havebeen coming back to us, new people havediscovered us, and we’re happy about it.”Fresh approachRyan’s carries more than 360 differentitems, with produce coming in from 12 to15 local farmers and several dozen farmersacross the country. “We get produceprimarily from New York farmers;anywhere there’s good product, that’swhere Ryan’s is going to buy,” Ryan said.Name a fruit or vegetable, andyou’ll likely find it at Ryan’s. They carryblueberries, strawberries and cherries…corn on the cob, green peppers andyellow squash…and a host <strong>of</strong> other freshproduce.There’s farm-to-market produce fromYonder Farms, Engel’s Farm and MarianiFarms; organic products from Boar’sHead, Heartland Meadows and ApplegateFarms; and dressings from Old Cape Cod,Annie’s and Theresa’s.Miss Sydney’s recipes, originating inthe foothills <strong>of</strong> the Helderberg Mountains,are produced under the supervision <strong>of</strong>international award winning Chef A.J.Jayapal. One product, Indu’s Chutney, isnamed after Jayapal’s mother, Indu, whojust happened to be shopping at Ryan’s ona recent Wednesday morning.She’s been a loyal customer fordecades and knows she’ll find what shecame for every time she shops at Ryan’s.“I’ve shopped here since 1985, when I firstcame to <strong>Albany</strong> from India,” Indu Jayapalsaid. “I come here for vegetables, such aspickled cucumbers, carrots and beans, andI get my fruit here also.”A fellow shopper, Margaret Assini,lives in Watervliet but has been shopping atRyan’s for many years, as well. The selectionSeptember 2010 | VISIONS | 15


New benefit options add valueto <strong>Chamber</strong> membershipThe <strong>Albany</strong> <strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong>Board <strong>of</strong> Directors has adopted a newmembership investment structure thatincreases benefits, exposure and value.Recognizing that all memberbusinesses are different, the organizationhas chosen to move away from a one-sizefits-allarrangement to a tiered or bundledmodel that provides members the benefits,services and opportunities needed tosucceed. Businesses will no longer investbased solely on the number <strong>of</strong> employeesthey have, but instead may choose toincrease their level <strong>of</strong> benefits and investaccordingly.The <strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong><strong>Chamber</strong> isn’t the first to adopt this type<strong>of</strong> membership structure. The Boardresearched what worked well in some <strong>of</strong>the most effective chambers across thecountry.The first phase <strong>of</strong> the new tieredprogram being rolled out this month isdesigned specifically for member companiesthat have 50 or fewer employees. Memberswith 10 or fewer employees will have theopportunity to choose from a StandardMembership or upgrade to a BusinessBuilder level <strong>of</strong> membership. These levelsare designed to provide members the mostflexibility and opportunities possible at aprice that is affordable.The <strong>Chamber</strong> understands that thenumber one reason small to mid-sizedcompanies belong to the <strong>Chamber</strong> is tomarket and promote their business. Thenew Business Builder level provides anumber <strong>of</strong> valuable new benefits and toolsto gain increased exposure and help growbusiness.Due to their current investmentlevel, <strong>Chamber</strong> members who employ50 or more will receive all the benefitsprovided at the Business Builder level. The<strong>Chamber</strong> will <strong>of</strong>fer additional membershiplevels in the coming months. As the tiersprogress, the benefit will increase.The <strong>Chamber</strong> is proud to announceone <strong>of</strong> the newest benefits for all members.All membership levels will automaticallyreceive a business listing on <strong>Albany</strong>.com,a Web site designed to be the CapitalRegion’s online resource for where to goand what to do in the area.As an additional bonus, anymember whose membership level is at$550 or greater or who upgrades to aBusiness Builder membership or abovewill be upgraded on <strong>Albany</strong>.com to a“Gold Level” listing, which includesthe following: personalized companydescription, Web site link, 20-photoslideshow, Google map, PDF upload,special <strong>of</strong>fers and coupons upload, contactform for Web site inquiries, and eventsupload shared with a network <strong>of</strong> regionalWeb sites encompassing <strong>Albany</strong> upthrough the Adirondacks. This networkreceives more than 600,000 visitors permonth.Another new benefit program being<strong>of</strong>fered to our Business Builder membersand above is complimentary job postingson the <strong>Chamber</strong>’s JobZone site. Thisnew feature enables businesses andnonpr<strong>of</strong>it organizations to list openings foremployment and volunteer opportunitiesthat can be viewed by those seeking jobs orservice opportunities.The two new categories are:Standard Membership: $350 (similar toprevious entry point)• Limited to organizations with 10 or feweremployees• Access to all <strong>Chamber</strong> programmingthat provides unparalleled exposure,networking and education• An active voice to legislative bodies• Business listing on <strong>Albany</strong>.com• Opportunity to participate in <strong>Chamber</strong>Councils and committees• Access to health insurance benefits• Complimentary use <strong>of</strong> Member MeetingRoom (based on availability)• A subscription to Visions magazine• Business listing in the <strong>Chamber</strong>’s onlineand print directoriesBusiness Builder Membership: $550 -$999• Open to organizations with 50 or feweremployees• “Gold Level” on <strong>Albany</strong>.com withhyperlink to member website• Opportunity to have a CustomizedMicrosite on <strong>Albany</strong>.com• Two business category listings in<strong>Chamber</strong>’s annual Business Directory• Unlimited free job postings on the<strong>Chamber</strong>’s JobZone website• Marketing opportunities to sponsor<strong>Chamber</strong> events• 20 percent discount on electronicnewsletter advertising in two or moreissues• Opportunity to participate in BusinessReferral Groups• All Standard Membership benefitsThe <strong>Chamber</strong> looks forwardto helping make your investment asrewarding and beneficial as possible. Ifyou have any questions about the tieredmembership structure or your companywould like to access the Business Buildermembership, please contact Laura Cassidy,Vice President, Member Services, atlaurac@achchamber.org or 518.431.1411. •September 2010 | VISIONS | 17


Export control essentialsCompanies must know the rules <strong>of</strong> foreign exports orface the consequencesThomas Lavery, senior associateManufacturers who export physical items, computer s<strong>of</strong>twareor technical information to foreign countries need to exercisedue diligence to ensure that these items aren’t ultimately used inmilitary or terrorist applications, even if they weren’t created forthat purpose.“Companies that are involved in these types <strong>of</strong> transactionsshould have an export control plan,” said Michael Ginsberg, partnerwith Pattison, Sampson, Ginsberg & Griffin, P.C. “There’s strictliability for those who violate export control laws. It doesn’t matter whetheryou intended for exported goods or information to be used in a violative manner; if it’sused by a foreign entity or resold in violation <strong>of</strong> export control laws, the violator is stillresponsible. You never really absolve yourself <strong>of</strong> that liability.”Export control laws include: Export Administration Regulations (EAR), whichare administered by the U.S. Department <strong>of</strong> <strong>Commerce</strong> and enforced by that entity,the Federal Bureau <strong>of</strong> Investigation (FBI) and the Department <strong>of</strong> Homeland Security;and International Traffic in Arms Regulations (ITAR), which are administered by theDepartment <strong>of</strong> State and enforced by the FBI and the Department <strong>of</strong> Homeland Security.Michael Ginsberg, partnerAlthough these laws have been inplace since the 1950s, it wasn’t untilafter the 9/11 terrorist attacks that thefederal government began cracking down,Ginsberg noted. “Manufacturers need tobe concerned about dual use items,” hesaid. “If a manufactured item, even notmanufactured for the purpose <strong>of</strong> use in18 | acchamber.org | techvalley.org


a military or terrorist application, couldotherwise be used as such, it’s regulated byexport control regulations and laws.”Items subject to EAR include all items<strong>of</strong> U.S. origin, wherever they’re located; allitems in the U.S., including a U.S. ForeignTrade Zone or items in transit through theU.S. from one foreign country to another;and foreign-made items that incorporatecontrolled items <strong>of</strong> U.S.-origin, foreignmadeitems “bundled” with controlleditems <strong>of</strong> U.S.-origin s<strong>of</strong>tware, foreignmades<strong>of</strong>tware that is commingled withcontrolled U.S.-origin s<strong>of</strong>tware, andforeign-made technology commingledwith controlled U.S.-origin technology.ITAR, meanwhile, applies to DefenseArticles and Services, which are munitionsand items with military application,including technical data. A defenseThe key is for companies to have itemsclassified in order to get a license to engagein exporting activities.”The penalties and fines for failing tocomply with export control laws can besevere; a company can effectively be putout <strong>of</strong> business or face fines <strong>of</strong> thousandsor even millions <strong>of</strong> dollars, while prisonsentences for individuals can last up to 10years. Despite the potential severity <strong>of</strong>penalties for violating export control laws,few manufacturers fully understand theirimplications and ramifications.“We find that companies have veryminimal and rudimentary familiarity, andmany manufacturers don’t even knowwhat to call ‘export control.’ It’s so difficultand detailed to work through the licensingprocess, a layperson almost can’t do it ontheir own; they should seek the guidanceExports and academiaIn his role as assistant vice president forresearch administration at RensselaerPolytechnic Institute (RPI), FrankDiSanto is responsible for the review,negotiation and signing <strong>of</strong> researchawards that are <strong>of</strong>fered to RPI. Alongwith a representative from its Office <strong>of</strong>Technology Licensing and Office <strong>of</strong>the General Counsel, he reviews eachaward <strong>of</strong>fered to RPI to determine itsacceptability prior to signing the contract.A number <strong>of</strong> issues are closelyexamined, especially ones that helpto establish the fundamental researchexemption, which allows universitiesto bypass the requirements <strong>of</strong> exportcontrols.“Essentially, information that iscreated as a result <strong>of</strong> fundamental research“One <strong>of</strong> the easiest items to identify is a liquid pump, which could be used in a terrorist application.”article is any item appearing on the U.S.Munitions List; a defense service is thefurnishing <strong>of</strong> technical assistance, trainingor technical data related to defense items.“One <strong>of</strong> the easiest items to identifyis a liquid pump, which could be used ina terrorist application,” Ginsberg said.“Robotic arms, global positioning systemsand lasers could also be used in thismanner. And we’re not only talking abouttangible items, but thoughts, as well.”Numbers gameThomas Lavery, senior associate withPattison, Sampson, Ginsberg & Griffin,P.C., emphasized the importance <strong>of</strong>knowing an exported product’s exportcontrol classification number (ECCN).This alpha-numeric code is used toidentify items listed on the <strong>Commerce</strong>Control List (CCL), which is a list <strong>of</strong> itemsunder the export control jurisdiction <strong>of</strong>the Bureau <strong>of</strong> Industry and Security (BIS)<strong>of</strong> the U.S. <strong>Commerce</strong> Department.“Once a manufacturer knows theECCN, that will indicate why an exportis being controlled, whether it’s antiterrorismor for some other reason,”Lavery said. “Then, you can determinewhether or not there are certain licensingrequirements with respect to the product.<strong>of</strong> legal counsel,” Ginsberg said.Manufacturers also need to be aware<strong>of</strong> deemed exports, which are the release<strong>of</strong> information, technology or source codeto a foreign national on U.S. soil.“The Department <strong>of</strong> Treasury hasa list <strong>of</strong> Foreign Assets Control calledthe Specially Designated National (SBN)list, which includes individuals believedto be involved in terrorist activities,”Lavery said. “If a company receives oris purchasing certain items and employsforeign nationals, they should havesome type <strong>of</strong> procedure where they cankeep foreign nationals away from thattechnology to avoid a ‘deemed export’situation.”Lavery recommends that companiesimplement an export control plan in orderto conduct foreign trade efficiently andwithin the parameters <strong>of</strong> the law.“It’s very important for companiesto be aware <strong>of</strong> export control and be ableto put together some kind <strong>of</strong> complianceprogram, so that they don’t run afoul <strong>of</strong>these laws,” he said.is exempt; however, in order to qualify,we must ensure certain contract clausesin sponsored research awards do notfail the test for fundamental research,”DiSanto said. “These include the ability<strong>of</strong> researchers to publish research resultswithout obtaining prior approval fromthe sponsor and the ability to hire foreignnationals on a project. When we aresuccessful in this regard, we do not haveto be concerned about the deemed exportaspect <strong>of</strong> export controls.”The Tech Valley Global BusinessNetwork (TVGBN) assists Capital Regionorganizations or individuals interested inlearning more about export control orother issues pertaining to global business.TVGBN is a collaboration among the<strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong>,the Center for Economic Growth, theRensselaer County <strong>Regional</strong> <strong>Chamber</strong>,The <strong>Chamber</strong> <strong>of</strong> Schenectady Countyand the <strong>Chamber</strong> <strong>of</strong> Southern SaratogaCounty. For more information on thecouncil and on conducting internationalbusiness, go to TVGBN.org. •September 2010 | VISIONS | 19


Thousands <strong>of</strong>historic photos andcolorful comments,anecdotes, andperspectives fromsignificant New Yorkersand others including:Franklin Delano RooseveltJimmy CarterBill ClintonAl GoreHerbert LehmanThomas DeweyW. Averell HarrimanNelson RockefellerHugh CareyMario CuomoGeorge PatakiH. Carl McCallSheldon SilverJoseph BrunoJoseph PersicoJames RoemerMeyer “Sandy” FrucherHarry AlbrightJames FeatherstonhaughMel OstermanLinda AngelloThomas HartnettElizabeth MooreLillian RobertsDenis HughesGerald McEnteeWilliam LucyAlan ChartockNorman AdlerThomas HobartDaniel WalshHillary ClintonDanny DonohueJoseph McDermottand many more.A MUST-READ FOR EVERYONE IN THE CAPITAL REGIONA Century <strong>of</strong> Service:The story <strong>of</strong> CSEA’s first 100 yearsA Century <strong>of</strong> Service is the fascinating story <strong>of</strong> how ahandful <strong>of</strong> workers in 1910 grew to become one <strong>of</strong> thestate’s most powerful labor unions representing nearly300,000 employees in 2010. Read about Capital Regionpeople you know, and their role in the growth <strong>of</strong> New York,decade by decade, through the 20th century and into thepresent day.EXCLUSIVE INTERNET OFFER!www.csealocal1000.orgHardcover: $34.99 plus taxS<strong>of</strong>tcover: $20.99 plus taxPrices include shipping & handlingLIMITEDEDITION!ORDER NOWWHILESUPPLIESLAST!CSEA Centennial Annual Delegates Meeting: <strong>Albany</strong>, October 18-22


Endless possibilitiesCutting-edge technology, high-tech expertisepropel GE Global ResearchGE Global Research redefines what’spossible by applying technology fromvarious scientific disciplines acrossnumerous industries and aligning itscapabilities in research and developmentwith the company’s business portfolioworldwide.“Thomas Edison’s philosophy was toask what the world needs, and then inventit. That’s what drives our technologydevelopment. We want to make moneyand grow the company, but we also wantto give the world what it needs,” said ToddAlhart, media relations manager for GEGlobal Research.With 3,000 researchers from morethan 50 countries, GE Global Researchbrings together scientists and engineers inan ongoing global partnership to developinnovations for such industries as energy,healthcare, aviation and dozens more.Its Niskayuna headquarters is one <strong>of</strong>four multi-disciplinary facilities locatedaround the world, with others located inBangolore, India; Shanghai, China; andMunich, Germany.“As we’ve expanded globally, we’vegrown in Niskayuna during this pastdecade,” Alhart said. “We have 1,900employees working here, including morethan 700 Ph.D.’s. Not any one researcherwill be focused on any one project. Wecan make a lot <strong>of</strong> connections betweenbusinesses where we see commontechnology threads.”The GE Global Research headquarters in Niskayunais one <strong>of</strong> four multi-disciplinary facilities locatedaround the worldTwo <strong>of</strong> GE’s company-widecommitments, healthymagination andecomagination, focus on healthcareand the environment, respectively.Healthymagination is designed tolower the cost <strong>of</strong> health care, increaseaccess to health care and improve thequality <strong>of</strong> care. Ecomagination aimsto meet customers’ demand for moreenergy-efficient products, with doublethe investment in clean research anddevelopment programs, such as wind andsolar power, water desalination and smartgrid technology.Excellent prognosisKathy Bove, manager <strong>of</strong> the In vivoMolecular Imaging Lab for GE GlobalResearch, sees advancements in thebiosciences transforming the way surgeonsoperate and patients overcome potentiallylife-threatening diseases.A system with two cameras — one iscolor, the other is near infrared — couldenable doctors to look into the bodydifferently when performing surgery on22 | acchamber.org | techvalley.org


cancer patients. By injecting fluorescentagents into the body, surgeons could usethis system to better detect and removecancerous tumors.“If a surgeon leaves any cancerouscells behind, they can regrow locallyor shed into circulation and become ametastatic growth,” Bove said. “We haveagents that we’ve designed to go to themargin <strong>of</strong> a tumor. In real-time, you caninject a patient with an agent, cut alongthe fluoresecent line and remove the solidtumor mass and potential cancer cells thatregrow locally or shed into circulation. Ittruly gives surgeons another pair <strong>of</strong> eyeswhen they’re in the operating room.”This technology has other potentialuses beyond cancer surgery, Bove pointedout. “Just as we can light up tumor cells soyou can see them and take them out, wecan also light up nerves so we can see themand not touch them, which is a valuabletool for surgeons performing delicatesurgery in the body,” she said.The system has been miniaturizeddown into a “prototype” handhelddevice, which doctors could one day usein conjunction with minimally invasivesurgeries performed lathroscopically orwith an endoscope. “This will have animpact on changing health care and theoptions patients have when cancer needsto be removed or they’re undergoingdelicate surgery,” she said.Working in biosciences for GE GlobalResearch presents a unique opportunityfor researchers to share their expertise indeveloping technology that can change ––or even save –– lives.“I can’t think <strong>of</strong> a project that isn’tcollaborative, that’s only done by my lab<strong>of</strong> six to eight people and myself,” Bovesaid. “We work with physicists, engineers,biologists, chemists and electricalengineers. It’s really a perfect union, wecome to work every day thinking we willmake a difference.”Train <strong>of</strong> thoughtAmong GE’s technologies and industriesis a locomotive engine that is designedto reduce emissions and improve fuelefficiency, according to OmowoleolaAkinyemi, senior engineer and projectleader for diesel emissions programs at GEGlobal Research.“We look into new technologies foradvancing GE’s transportation products,”he said. “A lot <strong>of</strong> that work is driven byEnvironmental Protection Agency (EPA)mandates and designing products theway the customer wants them to be. Thedriving differentiator for large engineperformance is fuel efficiency, and we’realways striving for better fuel efficiency tohelp them save on operating costs.”One <strong>of</strong> the most efficient methods<strong>of</strong> transporting freight is by locomotive,Akinyemi pointed out, and increasing theirefficiency has a significant impact on theway we work and live in the United States.“We actually do engine research herein Niskayuna,” he said. “You might notthink <strong>of</strong> GE as an engine company, butwe are trying to push the frontier <strong>of</strong> largeengine performance. We have an enginelab where we run prototype engine partsand technologies, improve them, validateprojected performance and get them readyto commercialize as products in Erie, PA.”From GE’s locomotive manufacturinghas emerged a new energy businessexamining chemistry development forbattery technology, according to GlenMerfeld, energy storage platform leaderand manager <strong>of</strong> the chemical energysystems lab for GE Global Research.Mark Vermilyea, senior engineer and project leaderin the composites design and processing labGlen Merfeld, energy storage platform leader andmanager <strong>of</strong> the chemical energy systems labSeptember 2010 | VISIONS | 23


Omowoleola Akinyemi, senior engineer andproject leader for diesel emissions programsLocomotive engines are electric drivevehicles, conventionally speaking, thatare driven by electric motors becausethey make it easier to control the torque.By generating electricity to drive thesemotors, it can make better use <strong>of</strong> thediesel fuel, Merfeld noted. Braking one<strong>of</strong> these 1,000-ton vehicles also producesa great deal <strong>of</strong> kinetic energy, and thatelectricity is pumped out as steam. Storingthis electricity would reduce not only fuelconsumption, but also emissions.“We’ve developed a sodium metalhalide battery, which allows you to put alot <strong>of</strong> energy into a small space,” Merfeldsaid. “The big challenge is to be able topredict how long a battery will last. Weperform single-cell tests that can actuallysimulate a pr<strong>of</strong>ile <strong>of</strong> a locomotive travelingfrom Ohio to Tennessee. By knowing thetopology and weight <strong>of</strong> the train, you canassume the weight <strong>of</strong> the battery, and wecan tell how much fuel you’ll save and howlong the battery will last.“We have a digital energy business,and these batteries could be used asbackup for critical loads,” he said.“Hospitals and data centers have dieselgenerators, and they can’t afford to losepower. The window <strong>of</strong> time you have tocover is 15 minutes before the generatoris up and running. We’re talking abouthaving four to five times the life <strong>of</strong> leadacid batteries at a volume that’s one-halfto one-third that size.”These batteries could also be used incell phone towers, which are required, bylaw, to have battery back-up lasting six toeight hours.GE will begin work this fall onits $100 million advanced batteryplant, converting a former turbinemanufacturing site on its downtowncampus into a battery manufacturingcenter that is expected to create at least350 new jobs when the plant is completedand at full capacity by mid-2011. All <strong>of</strong>the batteries were developed at GE GlobalResearch in Niskayuna.Although batteries may seem tobe very fundamental components, theamount <strong>of</strong> research and experimentationthat goes into designing them is quitesignificant.“Our teams are comprised <strong>of</strong>chemical engineers, electrochemists,physicists and material scientists,” Merfeldsaid. “Just the nature <strong>of</strong> a battery is verymulti-disciplinary; it involves inorganicchemistry, ceramics, metallurgy, transportphenomena and the interaction betweenchemistry and power electronics. Then,there’s hybridization, examination <strong>of</strong> waysto control that and writing algorithms tooptimize performance. In order to ensurethat we optimize a product with such levels<strong>of</strong> complexity, we have to bring expertisefrom all <strong>of</strong> these different perspectives,and we have decades <strong>of</strong> experience here.”Air <strong>of</strong> confidenceAviation and wind turbines are otherfields in which researchers are developingproduction-ready, advanced manufacturingtechnology, according to Alhart.“We knew if we used the existingmaterials to lengthen our wind turbineblades, it would place too much stress onthe turbine structure. We had to comeup with alternative, lighter materials thathad the required strength,” he said. “Wewere able to do that with carbon fibercomposite materials that we had workedwith a lot in aircraft engines to replacetitanium metal parts, which helped us takea lot <strong>of</strong> weight out <strong>of</strong> engines and improvetheir efficiency and fuel performance. It’sa huge deal for fuel costs and emissionsrequirements, and a lot <strong>of</strong> that researchexpertise was developed right here inNiskayuna.”Mark Vermilyea, senior engineer andproject leader in the composites designand processing lab at GE Global Research,believes the collaboration among highlyskilled researchers is what leads to suchinnovation in the manufacturing anddesign process.“We not only have collaboration <strong>of</strong>people with different ways <strong>of</strong> looking ata problem, but also people from differentcultures and backgrounds. It’s veryenlightening,” he said. “Eighty percent <strong>of</strong>our work is in the technical area. We’reworking with aviation on fan blade casingand new ways <strong>of</strong> making these parts. Theepoxies we use to glue fibers togetherare critical, and chemists will work onthat. We also work with researchers inelectromagnetics, physics, mechanicalengineering and chemical engineering.”Since joining GE Global Researchin 1980, Vermilyea has worked in variousareas, including electromagnetics andhealth care devices before moving tocomposite materials in 2007. “We usesome <strong>of</strong> these in health care devices.Here, it’s aviation and wind blades,” hesaid. “Carbon’s history is mostly in theaerospace industry, due to its strengthand stiffness, but it’s worth the money incomposite fan blades and wind blades.With composites, you can make anyorientation possible.”Composites design and processingis one <strong>of</strong> several scientific disciplinesat GE Global Research representing adiverse collection <strong>of</strong> minds examining thebest ways to build the best product at areasonable cost.“In the research lab, we’re far24 | acchamber.org | techvalley.org


upstream. We’re mostly productdevelopment people, so we’re closer tothe end-product side,” Vermilyea said.“Here, we’ve got a number <strong>of</strong> people withdifferent skills, and we’re always listeningto suppliers to determine what worksand doesn’t work for them. We’re alwaystrying to meet cost goals, keep an eye onwhat’s going on in universities and withour competition to see what innovationsare being developed. The key is to try andkeep working on the near-term with an eyetoward the long-term.” •Technology is coreAt GE, technology is central to everything itdoes as a company. GE Global Researchin Niskayuna is at the heart <strong>of</strong> this effort.GE Energy’s power generation businesshas a large presence in the Capital Region,but GE’s portfolio extends to many otherindustries and the financial sector as well.As the need for usable water — for drinkingand other purposes — rises, the concernabout water scarcity increases. GE’sresearchers are developing the technologiesto more efficiently purify and conserve theworld’s water supply.Imagine washing machines thatcommunicate to dryers, or microwaves thatcook eight times faster than traditionalovens. Through GE research, people enjoythe technologies that make their lives easierand their appliances more efficient.GE is helping to meet the world’s demandfor oil and gas while also developingthe technologies that will be needed toaddress tomorrow’s energy challenges. Itstechnologies are ensuring responsible energyaccess for generations to come.Education that WorksSCCC now <strong>of</strong>fers 40 Transfer Degree, Career Degree and Certificateprograms, including our Alternative Energy A.A.S. degree andour Nanoscale Materials Technology A.A.S. degree that preparestudents for immediate employment in these exciting new fields.And SCCC is affordable. You can attend SCCC for the first two years<strong>of</strong> your 4-year degree and save over $40,000.Learn more at our Fall Open House, Wednesday,November 10, 3:30 -6:00 p.m.Make the smart choice: take a closer look at SchenectadyCounty Community College.SchenectadyCountyCommunityCollege5 1 8 - 3 8 1 - 1 3 6 6 • w w w . s u n y s c c c . e d uVisions 2010/July/AugustSeptember 2010 | VISIONS | 25


GenNEXTembraces new opportunitiesInitiative focuses on development <strong>of</strong> Tech Valley young pr<strong>of</strong>essionalsAttracting top talent to your organizationmeans not only marketing the positiveaspects <strong>of</strong> the company but alsohighlighting the assets <strong>of</strong> living in TechValley.As a joint, workforce developmentinitiative <strong>of</strong> the <strong>Albany</strong>-<strong>Colonie</strong><strong>Regional</strong> <strong>Chamber</strong> and the <strong>Chamber</strong> <strong>of</strong>Schenectady County, GenNEXT – TechValley Young Pr<strong>of</strong>essionals understandsthat nothing is more important to theour critical missions is workforcedevelopment and our focus onbuilding pr<strong>of</strong>essional capacityfor Tech Valley,” said CandaceAdams Grossjohann, GenNEXTco-chair and research scientist/administrator for the New YorkState Department <strong>of</strong> Health’sBureau <strong>of</strong> Early Intervention. “Itwas also clear through this processthat those who have been involvedin GenNEXT have experiencedboth personal and pr<strong>of</strong>essionalgrowth, as a result.”“We also wanted to summarize whatGenNEXT should provide for youngpr<strong>of</strong>essionals, and that was done withthree simple words, ‘Connect, Develop,Empower,’” said Ken Countermine,GenNEXT co-chair and VP, commercialbanking <strong>of</strong>ficer <strong>of</strong> TD BanknorthCommercial Banking. “Young pr<strong>of</strong>essionalscan see choices that impact their careersor not they are employed at a <strong>Chamber</strong>memberbusiness.The initiative sponors <strong>of</strong> GenNextare: <strong>Albany</strong> Medical Center,Berkshire Bank, National Grid andVerizon. These organizations trulybelieve in the mission <strong>of</strong> GenNEXT andunderstand that attracting talent is a toppriority for the region.Dynamic and diverseYoung pr<strong>of</strong>essionals who become involvedin GenNEXT have an opportunity tomeet and work with others who sharetheir interest in advancing the region’seconomic growth. They gain exposure andnetworking skills, can be mentored by thearea’s top business and community leadersand become involved in more than 4,000businesses and organizations that comprisethe membership <strong>of</strong> both chambers.“To me, the ability to effect changein individual young pr<strong>of</strong>essionals’ lives“ To me, the ability to effect change in individual young pr<strong>of</strong>essionals’ lives is the most exciting part <strong>of</strong> GenNEXT. ”growth <strong>of</strong> a business or region thanattracting and retaining the best andbrightest people.As GenNEXT celebrates its fifthanniversary this year, the group continuesto connect, develop, and empower youngpr<strong>of</strong>essionals and promote Tech Valley asan ideal place to live, work and play.“Over the past year one <strong>of</strong> the outwardchanges we made was in our branding,by highlighting in our name that one <strong>of</strong>and lives pass by every day, so GenNEXTneeds to let them know as quickly aspossible what we have to deliver.”GenNEXT is mainly comprised<strong>of</strong> the 21- to 40-year-old demographic,and its diverse membership includesentrepreneurs, nonpr<strong>of</strong>it workers, bankers,attorneys, engineers, artists and virtuallyany pr<strong>of</strong>ession found in the community.Membership in GenNEXT is open toyoung pr<strong>of</strong>essionals, regardless <strong>of</strong> whetheris the most exciting part <strong>of</strong> GenNEXT,”Grossjohan said. “It is only then that thesphere <strong>of</strong> influence can broaden and thatyoung pr<strong>of</strong>essionals can go on to effectchange in other individuals and the largercommunity system. GenNEXT is a greatway for someone to experience this rippleeffect, continue on their journey <strong>of</strong> lifelonglearning, and solidify their personal andpr<strong>of</strong>essional connections within TechValley.”GenNEXT holds several eventsthroughout the year that provide26 | acchamber.org | techvalley.org


personal and pr<strong>of</strong>essional developmentopportunities. A cornerstone program <strong>of</strong>GenNEXT is the Executive MentorshipProgram, which connects ambitious,young pr<strong>of</strong>essionals with seasoned, highlevelbusiness executives charged withsupporting them in their pr<strong>of</strong>essional andpersonal development.In conjunction with Potratz Partners,GenNEXT recently produced a videoaimed at young pr<strong>of</strong>essionals lookinginto starting careers in Tech Valleyand emphasizing how Tech Valley haseverything a young pr<strong>of</strong>essional is lookingfor when it comes to living, working andplaying in the region. The video combinestestimonials from the region’s youngpr<strong>of</strong>essionals with the cultural, pr<strong>of</strong>essionaland lifestyle highlights <strong>of</strong> the area. Thevideo is available at acchamber.org,techvalley.org and by searching New York’sTech Valley on YouTube.Businesses and organizations areencouraged to link to the GenNEXTvideo from their Web sites. To embed thevideo on your Web site, go to the video’sYouTube page and look for the embedcode on the right hand side. If you’d like,click the gear icon to customize the look<strong>of</strong> the video player. Then copy the codein the embed text box and paste it into theHTML code on an appropriate page onyour Web site. If you have questions orneed assistance, contact Trevor Sparks attrevors@acchamber.org or 518.431.1434.For more information on GenNEXT–– Tech Valley Young Pr<strong>of</strong>essionals orto become involved, contact AmandaCorneau, at 518.431.1436 or amandac@acchamber.org. •September 2010 | VISIONS | 27


Lights, camera, actionVideos highlight <strong>Chamber</strong> business councilsIf you’ve ever wondered what goes onduring the <strong>Chamber</strong>’s business councilevents, here’s your opportunity to see foryourself.The <strong>Chamber</strong> has posted videosfeaturing each <strong>of</strong> its seven business interestgroups –– more commonly referred to asbusiness councils –– online at acchamber.org/councils.aspx and YouTube. Councilsinclude: Business Council <strong>of</strong> Cohoes,<strong>Colonie</strong> Business Council, GenNEXT:Tech Valley Young Pr<strong>of</strong>essionals, SmallBusiness Council, Tech Valley GlobalBusiness Network, Tech Valley Nonpr<strong>of</strong>itBusiness Council and Women’s BusinessCouncil.The videos, produced by CottonHill Studios, Inc., give viewers a sense<strong>of</strong> what a council does, through videoand images from council programs. Inaddition, <strong>Chamber</strong> members discuss whythey are active in a particular council, theAaron Scher, engineer for Cotton Hill Studios, Inc., edits a <strong>Chamber</strong> council videobenefits they receive and why a businessshould consider getting involved in acouncil.“We wanted to showcase ourcouncils, as they are excellent ways for<strong>Chamber</strong> members to make connectionswith other business pr<strong>of</strong>essionals and thecommunity and get pertinent informationto help them grow their business,” saidTrevor Sparks, the <strong>Chamber</strong>’s marketingand online media manager. “They aredesigned for <strong>Chamber</strong> members whomay be unfamiliar about what a council<strong>of</strong>fers and for those who are not part <strong>of</strong>the <strong>Chamber</strong> to show one <strong>of</strong> the ways–– through councils –– that a <strong>Chamber</strong>membership investment can impact theirbusiness in a positive way.”“While most <strong>of</strong> the Web is made up<strong>of</strong> text, video is becoming the best method<strong>of</strong> multidimensional communication asmore and more users are on high-speedconnections,” said Ray Rettig, president<strong>of</strong> Cotton Hill Studios. “Unlike staticforms <strong>of</strong> communication, Web video ismuch more dynamic using both audio andvisual media. Think about the differencebetween looking at a printed page <strong>of</strong>information, compared to having a humanbeing present this same information to youin an interesting, creative and sometimeseven personal way.” •smartbankingfor Businessmake another smartbusiness move.Please join us in welcoming our new commercial banking team.Senior Vice President Commercial Relationship managersPeter Clemente | Wesley John april volk michael QuarantaNow, more than ever, Smart Banking is good for business.You can reach them all at 785-0512legacybanks.com | 800-292-6634memBer fdiCmemBer difma Great BarrinGton | haydenville | lee | lenox | north adams | otis | PittsfieldNY alBany | Greenville | latham | middleBurGh | oak hill/east durham | Whitehall | Windham28 | acchamber.org | techvalley.org


Anchor50thAd_1.qxp 5/7/10 10:44 AM Page 1“On our golden anniversary,we’d like to thank all whohave placed their trustin us the last 50 years.”The partners & associates<strong>of</strong> Anchor AgencyInsurance | Risk ManagementFinancial StrategiesFOUNDED 196061 Colvin Avenue | <strong>Albany</strong>, New York518.458.8908 | anchoragency.comSeptember 2010 | VISIONS | 29


Leadership Tech Valleyannounces 2011 classThe <strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong> and the<strong>Chamber</strong> <strong>of</strong> Schenectady County are proud toannounce the members <strong>of</strong> the Leadership TechValley Class <strong>of</strong> 2011. The major sponsor <strong>of</strong> theLTV <strong>of</strong> 2011 is M&T Bank.Sandy Ayers-Evans, Schenectady CountyChapter, NYSARC, Inc.Jamie Barber, <strong>Albany</strong> Medical CenterMatthew Barry, McNamee, Lochner, Titus & Williams,P.C.Suzanne Beattie, Center for Disability ServicesMartin Bonville, Pioneer BankJulieAnn Calareso, Burke & Casserly, P.C.Katherine Caruso, Arsenal Business & TechnologyPartnership LTD.Chandra Casline, Turner Construction CompanyLauren Cataldo, Deily, Mooney & Glastetter, LLPAdam Cooper, Carter, Conboy, Case, Blackmore, Maloney& Laird, P.C.Kathryn Deegan, Bechtel Marine Propulsion Corp. – KAPLHope DeRocha, Austin & Co., Inc.Robert Dunie, Blue Slate Solutions, LLCPatti Essenter, BlueShield <strong>of</strong> Northeastern New YorkKimberly Finnigan, Cooper Erving & Savage LLPJamison Flora, KeyBank, NANiccolo Gangi, Bechtel Marine Propulsion Corp.Mark Giaquinto, 109th Airlift Wing/NYANGMichele Hannah, United Way <strong>of</strong> the Greater CapitalRegionDavid Harris, Blue Slate Solutions, LLCJulie Harris, AIDS Council <strong>of</strong> Northeastern New YorkCourtney Haydock, M&T BankJeffrey Hedges, 109th Airlift Wing/NYANGLiz Hitt, Homeless and Travelers Aid SocietySarah Johnson, Rose & Kiernan, Inc.Preeti Larson, KeyBank, NARobert Manfredo, Girvin & Ferlazzo, PCStephen Manzelli, BlueCross BlueShield <strong>of</strong> Western NewYorkH. Kevin McNeelege, Hudson Valley Community CollegeMark Mesick, Ellis MedicineLois Myers, Capital District Physicians’ Health PlanJames Salengo, Downtown Schenectady ImprovementCorporation (DSIC)Angelo Santabarbara, The Chazen CompaniesWesley Slyke, Legacy BanksGeorgette Steffens, Downtown <strong>Albany</strong> BusinessImprovement DistrictSara Stein, Einhorn Yaffee Prescott Architecture &Engineering, P.C.Todd Stevens, FASNY Federal Credit Union/Fireman’sAssociation <strong>of</strong> the State <strong>of</strong> New YorkFrank Valenti, Larkin Commercial, Inc.Scott Wolfe, CSArch Architectural ConstructionManagementStephen Wright, Ellis Medicine30 | acchamber.org | techvalley.org


What do we do?All aspects <strong>of</strong> commercial real estate services including:Would youmarry someoneyou’ve never met?Commitment is a serious matter.When it comes to investing yourhard earned money make sureyou pick the right partner.Our in-house Research Analystsconduct extensive, original,independent research andvisit every company we own atleast annually. We know ourstocks intimately and won’t tiethe knot without dating.Smart investing is no accident.Mutual funds and separately managed portfolios.Cobleskill, NY • (800) 932-3271 • www.famfunds.com• Office Sales & Leasing• Industrial Sales & Leasing• Retail Sales & Leasing• Land Sales• Investment Sales• Multi-Family Sales• Tenant Representation• Landlord Representation• Appraisal• Property Management• Marketing & Research518.452.2700www.CBRE-<strong>Albany</strong>Properties.comAll investing involves risk including the possibleloss <strong>of</strong> principal. Before investing, carefully readthe fund’s investment objectives, risks, chargesand expenses. Contact us for a prospectuswhich contains this information.FAM Funds are distributed by FenimoreSecurities, Inc. Member FINRA/SIPC“Doing More With Less”increases efficiency in businessDr. Bruce Piasecki to shareinsight with area chambersCHAMBER EVENTThe <strong>Albany</strong>-<strong>Colonie</strong><strong>Regional</strong> <strong>Chamber</strong>, inconjunction with sevencountywide chambers, willhost a special luncheonfeaturing internationallyrecognized author andexpert Dr. Bruce Piaseckion Tuesday, September 21at the Desmond Hotel Dr. Bruce Piasecki& Conference Center.During his presentation, “DoingMore With Less,” he will discuss how smallbusinesses need to capitalize on the ideasfrom the past –– specifically, inventivenessor creative problem solving, frugality anddiplomacy. Frugality in how companiesmanage business, human resources,capital and carbon energy is the answer tobetter business and a distinct competitiveadvantage.Piasecki is the president and founder<strong>of</strong> AHC Group, a consulting firmspecializing in environmental, energyand frugality consulting. He has workedwith large international corporations suchas Toyota, a Warren Buffett firm andConAgra to help them make changes thatcreated more financial, environmental andresource efficiency.He is the author <strong>of</strong> seven seminalbooks on business strategy, valuation andcorporate change; his most recent book,“The Surprising Solution,” was released inNovember 2009.Check-in and networking for “DoingMore With Less” is from 11 – 11:30am,followed by lunch from 11:30am – noonand Piasecki’s program from noon – 1pm.Cost <strong>of</strong> the event is $50, which includesa copy <strong>of</strong> “The Surprising Solution.”To register for this event, please visitacchamber.org/events.aspx or call518.431.1400.This event is presented in conjunctionwith the Adirondack <strong>Regional</strong> <strong>Chamber</strong><strong>of</strong> <strong>Commerce</strong>, the Columbia County<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>, the FultonCounty <strong>Regional</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>& Industry, the Montgomery County<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>, the RensselaerCounty <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>, theSaratoga County <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>and the <strong>Chamber</strong> <strong>of</strong> Schenectady County. •September 2010 | VISIONS | 31


NEW MEMBERSWelcome to these new <strong>Chamber</strong>members that joined betweenJune 7 and August 1<strong>Albany</strong> Pop WarnerSports Organizations<strong>Albany</strong> Salsa LLCDance CompaniesThe Alternative BoardBusiness PlanningConsulting ServicesAngioDynamicsMedical DevicesAvis Car RentalAutomobile, Renting &LeasingBGB Consulting andRetreats, LLCCoaching, Business &PersonalBig Blue Realty Group,Inc.Real EstateBroadway Bicycle Co.Bicycles, Dealers,Repairs & RentalsCasey StrategicRelationsLobbyistsCici’s Pizza BuffetRestaurantRestaurantsDirect RetirementSolutionsFinancial ServicesDrumART.comPrinting ServicesEvoke Style, LLCWomen’s Apparel, RetailFresh-Healthy CafeRestaurantsRoger Gans CreativeServicesMarketing ConsultantsHelderberg Partners,Ltd.ConsultantsInner Space Systems,Inc.Filing Equipment,Systems & SuppliesiZocaInternet ServicesJersen ConstructionGroupContractors, GeneralJG Ready 2 GoTransport Co.TransportationCompaniesMarjorie Knechtel,Licensed MassageTherapistMassage TherapyMaple Leaf Equity LLCReal EstateMary Kay BeautyConsultant – ChimeoraL. WagnerMakeup & BeautyConsultantsMaxwell Football ClubSports OrganizationsMR Research ServicesLLCResearch ServicesMy 3 DaughtersWeddings and EventsWedding ServicesOpen Source BusinessConsulting, LLCBusiness ConsultantsRISE EngineeringEnergy TechnologiesSEFCU – New ScotlandAvenueCredit UnionsMichael ShanleyReal EstateDevelopmentSO-COL Speed WashCar Washing & PolishingTechBridge Group LLCInformationTechnology ConsultantThe Training Group, Inc.Training, ProgramDesign & DevelopmentUniversity at <strong>Albany</strong>HillelNonpr<strong>of</strong>itVine Street MarketingManufacturers’ Agents& RepresentativesYWCA <strong>of</strong> the GreaterCapital RegionSocial & HumanServices32 | acchamber.org | techvalley.org


DID YOU KNOW?Take steps toprevent identity theftYo u r I n d e p e n d e n t I n s u r a n c e A g e n c yCelebrating Over 50 YearsOf ExcellenceBusiness or Personal,The answer to all <strong>of</strong> your insurance needsAndrew J. Kaufman Walter C. KempPaul B. Lundberg Richard M. Reynders120 Broadway, Menands, NY 12204Phone (518) 449-3180 • Fax (518) 449-1182www.aurorainsurance.comIdentity theft is one <strong>of</strong> the fastest growingcrimes in the country today. Wrap+Identity Fraud Expense Reimbursementfrom Travelers Bond & Financial Productsprovides you, your spouse, qualifieddomestic partner, children under 18 andparents with coverage for only $6.09/peremployee/per year.For more information, downloadthe brochure at acchamber.org/Files/travelersidtheftbrochure.pdf or downloadan application at acchamber.org/Files/idfraudapplication.pdf. Submit yourapplication to: Terrance M. KennyCIC, Cool Insuring Agency, 784 Troy-Schenectady Road, Latham, NY 12110-2424. Or fax it to 518.783.8754.For more information, call800.233.0115 or 518.783.2665 or emailtmkenny@coolins.com. •Don’t Letthe Vision End!You wouldn’t be where you are without a strong vision.Yet there are times when the vision can be obscured bythe challenges <strong>of</strong> a growing business.At Pryba, Tobin & Company, P.C., we can helpeliminate the obstacles to your business potential with:› Team Management Accounting› Tax Planning & Compliance› Auditing Services› Estate Planning Services› Personal Financial Planning Services40 British American Boulevard, Latham, New York 12110P 518.783.3100 | F 518.783.3102September 2010 | VISIONS | 33


Hockeytown<strong>Albany</strong> Devils make Times Union Center their new home–– and bring dollars to regionPictured l-r: Chris Valente, Christopher Ciceri, Sr. andKevin Zalaznik are confident that the Devils’ winningtradition will continue in <strong>Albany</strong>The <strong>Albany</strong> Devils represent more thanjust the return <strong>of</strong> American HockeyLeague (AHL) action to the TimesUnion Center and the high level <strong>of</strong> skilland competition they display on the ice.By attracting tens <strong>of</strong> thousands <strong>of</strong>hockey fans downtown from October toApril, the <strong>Albany</strong> Devils have an economicimpact on the region, contribute to theoverall business climate in and around<strong>Albany</strong> County and enhance the quality<strong>of</strong> life here, according to Bob Belber, theTimes Union Center’s general manager.“When businesses decide they’regoing into a market, they look at everyfactor, including real estate, tax incentives,the quality <strong>of</strong> the employment pool andquality <strong>of</strong> life,” he said. “I firmly believethat having an AHL team here, with thetop players in the world, makes a bigdifference. It puts us on the map as amarket that has quality sports.”In June, the National HockeyLeague’s (NHL) New Jersey Devilsannounced that they would shift theiroperations for their AHL affiliate, theLowell Devils, from Lowell, MA to <strong>Albany</strong>.The Times Union Center had served as34 | acchamber.org | techvalley.orghome ice for the Devils’AHL team, then knownas the <strong>Albany</strong> River Rats,for 13 seasons through2005-06. In 1994-95, theorganization won boththe NHL Stanley Cupand the AHL Calder CupChampionships.Most recently, the <strong>Albany</strong>River Rats were affiliatedwith the NHL’s CarolinaHurricanes. When the River Rats’ owner,Walter Robb Jr., sold the team to a buyerin Charlotte, NC, that left <strong>Albany</strong> withoutan AHL franchise and sent Belber on amission to bring the Devils to the CapitalRegion.“The New Jersey Devils organization isfirst-class, top to bottom, and I made threetrips to Newark, NJ to negotiate with them,”he said. “This is not a situation where theteam has a franchise agreement with aseparate owner; it’s a direct relationship withthe New Jersey Devils for the Times UnionCenter and our market. There’s a lot <strong>of</strong>interest from the Devils to make sure they’reinvolved in the community, and we alsowant businesses to be engagedwith them.”Christopher Ciceri, Sr.,the <strong>Albany</strong> Devils’ executivedirector, is thrilled to havethe Devils’ organization call<strong>Albany</strong> its AHL home onceagain and is respectful <strong>of</strong><strong>Albany</strong>’s recent hockeyhistory.“We’ll keep the RiverRats’ championshipbanners hanging, butnow we come back to<strong>Albany</strong>, owned by theDevil Dawg, the <strong>Albany</strong>Devils’ mascotNew Jersey Devils,” he said. “We’re theonly NHL team that has all its franchisescalled the Devils. We’re returning to <strong>Albany</strong>with great stability; the New Jersey Devilshave won three Stanley Cups, we’re readyfor four, and we’re aiming for our secondCalder Cup. Our new motto is, ‘<strong>Albany</strong>Devils Hockey…Now This Is Fun.’”Goals and assistsChris Valente, the <strong>Albany</strong> Devils’ vicepresident <strong>of</strong> sales and marketing, notedthat the AHL is a fertile breeding groundfor NHL players, and the quality <strong>of</strong> playis second only to the NHL itself, with theconstant influx <strong>of</strong> players moving up ordown in the organization.“Eighty-five percent <strong>of</strong> AHL playerswill play in the NHL, and 92 percent <strong>of</strong>players in the 2008 NHL All-Star Gameplayed in the AHL,” he said. “You can’tbeat it, in terms <strong>of</strong> the entertainmentdollar. All <strong>of</strong> the money that comes into<strong>Albany</strong> because we play a hockey gameone night is significant. It’s a braggingright for any city, and <strong>Albany</strong> knew whatthey had and understood they couldn’tafford not to have an AHL team.”There’s a major impact <strong>of</strong> having4,000 to 6,000 people come to the arenaon game nights, Belber pointed out.“These are fans who support restaurantsor bars before or after games. Plus, forevery game, the Times Union Centerhas 175 to 200 people working, whichis a significant amount <strong>of</strong> employmentdollars,” he said.Hockey fans aren’t the only onesspending money when an AHL franchisecomes to town, Ciceri noted. “It’s greatfor the economy <strong>of</strong> the region,” he said.“We’ve got 25 players earninga lot <strong>of</strong> money, and many<strong>of</strong> them buy cars, some <strong>of</strong>them buy homes or rentcondominiums. There’s a bigimpact. We also want to getout into the community,because becoming a fabric<strong>of</strong> the community isextremely important.”The <strong>Albany</strong>Devils’ relocationwill benefit morethan just hockeyfans. Among the


new highlights <strong>of</strong> the Times Union Centerwill be a brand new, HD video boardand 150 feet <strong>of</strong> LED ribbons encirclingthe arena just above the corporate suites,giving the arena the look and feel <strong>of</strong>Madison Square Garden or a similarvenue.“These will generate a lot morerevenue, and businesses will want to have“The City <strong>of</strong> <strong>Albany</strong> is proud to onceagain be the home <strong>of</strong> the New JerseyDevil’s AHL team,” he said. “The Devilshave a first-class organization that is aperfect fit with our first-class facilities atthe Times Union Center and our loyalfans here in <strong>Albany</strong> and the greaterCapital Region. The economic impact <strong>of</strong>having a pr<strong>of</strong>essional hockey team in Newby our <strong>Albany</strong> Devils. This is great newsfor the Times Union Center, for <strong>Albany</strong>County and for the business community.AHL games attract thousands <strong>of</strong> visitorsto downtown <strong>Albany</strong>, which remains akey to the continued economic growth<strong>of</strong> downtown <strong>Albany</strong> and the success <strong>of</strong>many restaurants, bars, hotels and otherdowntown businesses.”“I firmly believe that having an AHL team here, with the top players in the world, makes a big difference.”their images on display,” Belber said.“That revenue generation advertisingwas extremely important to the Devils,in order to make sure that once theymove here, they can survive. They reallyneed to have corporate support to dothat, and businesses have the ability toget their message out to 1 million visitorsby advertising on these LED systems.Business leaders in the market are goingto be proud <strong>of</strong> our venue and will wantto get involved. In National BasketballAssociation (NBA) markets, they went fromhaving 10-15 advertisers to selling out, andwe’re hoping for the same.”The cost <strong>of</strong> the $1.6 million inenhancements will be recouped overthe next five years, with a $1 surchargeper ticket for concerts, family shows andspecial events at the Times Union Center.In the spotlightIn addition, there are new lighting andsound enhancements for the front <strong>of</strong> thefacility, with LED, color-changing tubeson arches to match the team colors <strong>of</strong> the<strong>Albany</strong> Devils (red and black) or Siena(green and gold) when they’re playingthat day. The locker rooms have also beenrenovated to meet the standards <strong>of</strong> the<strong>Albany</strong> Devils in its facilities and improvethe development <strong>of</strong> players.Ciceri is grateful to <strong>Albany</strong> MayorJerry Jennings, <strong>Albany</strong> County ExecutiveMike Breslin, Belber and SMG, the TimesUnion Center’s management company,for collaborating in the effort to bring theDevils to <strong>Albany</strong>. “It’s wonderful to telleverybody that <strong>Albany</strong> is home for us,” hesaid. “Everybody is so welcoming.”Jennings eagerly anticipates thesuccess that an AHL franchise will bring to<strong>Albany</strong> and the surrounding region.York’s ‘All-America’ Capital City cannotbe overstated. We have a strong andvibrant downtown, and the Devils’ seasonwill be a perfect complement to our yearroundentertainment district.”Breslin anticipates championshipcaliberhockey and an economic windfallwith the return <strong>of</strong> AHL competition in<strong>Albany</strong>.“We are very excited that the tradition<strong>of</strong> AHL hockey will continue at the TimesUnion Center,” he said. “We are evenmore excited to renew the affiliation withthe New Jersey Devils and await withanticipation the pursuit <strong>of</strong> the Calder CupLanding the <strong>Albany</strong> Devils as theTimes Union Center’s newest tenant is anoteworthy achievement and rounds outthe Times Union Center’s sports <strong>of</strong>ferings,Belber noted. Now it’s up to local fans andbusinesses to support the <strong>Albany</strong> Devils, asspectators and advertisers.“Siena basketball is just as big andimportant, but to have both Siena andthe <strong>Albany</strong> Devils play here really makesour calendar schedule,” Belber said. “Weask the local business community to comeout to games, get involved and enjoy greathockey.” •September 2010 | VISIONS | 35


Internationally known speakers highlightWBC Symposium on ExcellenceA reformed Alpha Male, highlight October 19 event andone <strong>of</strong> world’s smartest womenWith a keynote speaker and a goal-settingworkshop in one symposium, attendeeswill receive double the value for theirregistration at this year’s Women’s BusinessCouncil (WBC) Symposium on Excellenceon Tuesday, October 19 from 8 – 11 am atthe Hilton Garden Inn <strong>of</strong> Troy.This year’s symposium will provideattendees with two unique and useful skillsets to help them achieve success in theircareers.We’re thrilled to have ChristopherFlett, women’s leadership expert andpr<strong>of</strong>essional business coach, and AinslieWaldron, one <strong>of</strong> the world’s smartestwomen and a renowned businessconsultant, as our two internationallyrecognized speakers.Flett is a reformed Alpha Male whoonce held a place at the boardroom table<strong>of</strong> Fortune 500 companies with the fiercest<strong>of</strong> Alpha Males. Today, he works withcompanies in developing their Women’sLeadership programs that support theadvancement <strong>of</strong> female pr<strong>of</strong>essionals intheir industries.Opening up the Alpha Maleplaybook, Flett and his Ghost CEO TMBusiness Coaching program have takenNorth America and Western Europe bystorm. Focusing on the foundation blocks<strong>of</strong> business development, negotiationsand gender relations in the workplace,he and his program command interestedaudiences <strong>of</strong> female pr<strong>of</strong>essionals lookingfor the edge in business and welcominga candid male colleague who will tellthem thetruth aboutChristopher Fletthow men do business and how womencan benefit from knowing how men dobusiness. BusinessWeek has referredto him as the “Shock Jock <strong>of</strong> BusinessManagement” for his blunt and directapproach to business.In his book, “What Men Don’t TellWomen About Business,” Flett engagesin frank and revealing conversation aboutwhat it takes for a woman to reach the topin the business world. Perhaps the mostsurprising <strong>of</strong> Flett’s revelations is that themodern business paradigm is far moreamenable to female leadership than male.36 | acchamber.org | techvalley.org


Don’t miss Flett’s keynote presentation ––and discover the missing link between yourcurrent career and stunning success.Business smartsAfter decades in the business world,Ainslie Waldron has discovered whatshe believes is the ultimate “secret” toguarantee success, which includes 10simple steps she’ll share with attendees.Waldron is Australia’s leadingbusiness thinker, a consultant to the UnitedNations and, with one <strong>of</strong> the world’shighest IQ’s, is a president <strong>of</strong> MENSA inAustralia.Her passion is helpingbusinesses and the peoplewho run them. In her book,“The Ultimate Secretfor Business: 10 Keys toMaximum Pr<strong>of</strong>its,” Waldronexplores how to removebarriers to success, pr<strong>of</strong>ittunea company for peakperformance, release the massive reserve<strong>of</strong> untapped potential found in everycompany, and accomplish all this in sixmonths or less.During her presentation, she willteach attendees how a business <strong>of</strong> anysize can achieve its maximum level <strong>of</strong>success in six months or less if its ownersor partners take 10 simple actions that99 percent <strong>of</strong> business leaders never do.Attendees will have the opportunity to askone <strong>of</strong> the world’s smartest people how tostreamline their business and take it to thenext level.Citizens Bank is the corporatesponsor for the WBC Symposium onExcellence. Verizon is the participatingsponsor, and Rose & Kiernan, Inc. andGhost CEO are the supportingsponsors. Cost is $55; to register,visit acchamber.org/events.aspx orcall 518.431.1400. •Ainslie WaldronProviding personalizedservice to businesses,individuals and thenot-for-pr<strong>of</strong>it Communityfor more than 25 years.255 Washington Ave. Ext. – Suite 203<strong>Albany</strong>, New York 12205518-464-6205 • Fax 518-464-0350info@demb<strong>of</strong>reedmanshutt.comCertified Public Accountants, PCSeptember 2010 | VISIONS | 37


On the MoveAIDS Council <strong>of</strong> Northeastern New York: SteveAmmerman, Joan Hayner, Eric Simonds, Lisa Antenucci,Karen Asher, Gloria DeSole, Ph.D., Mark Mulson andPaul Tsui, Esq., board members. Mark Mulson, president;Kristin Koehler, Esq., vice president; Terri Conrad Regan,treasurer; Gloria DeSole, Ph.D., secretary.<strong>Albany</strong> Law School: Mary Ann Cody McGinn, board <strong>of</strong>trustees chair; Robert Miller, vice chair; Donna WardlawAssociates, secretary; Thomas Mullin, treasurer.<strong>Albany</strong> Medical Center: Anthony Dawson, Robert Kivortand Shaun Mahoney, foundation board members; ShannonMcDermott, program manager for the <strong>Regional</strong> ResourceCenter for Emergency Management; Dr. Edward Lee,chief <strong>of</strong> the division <strong>of</strong> general surgery in the department<strong>of</strong> surgery.Cap Com Federal Credit Union: Rebecca Crocco, vicepresident <strong>of</strong> branch operations; Lena Wilkins, director<strong>of</strong> operations support; Corrie Jayne and Sandra Lee,branch managers; Colleen Rourke and Michael Badger,branch representatives; Eric Lyman, deposit servicesassociate; Darlene Record, lending support associate;Mark Symanski, fraud investigator and security <strong>of</strong>ficer; CliffCarignan, credit risk associate.Citizens Bank: Maureen Kelly, mortgage loan <strong>of</strong>ficer.City <strong>of</strong> <strong>Albany</strong>: Steven Krok<strong>of</strong>f, chief <strong>of</strong> police.Credit Union Association <strong>of</strong> New York: Michael Tobler,board member.CSArch Architecture/Engineering/ConstructionManagement: Judy Templin, administrative assistant inthe construction management department; Trish Bianchini,receptionist; Danielle Lawrence, marketing manager;Deborah Danz, communications manager; Teri Scoville,human resources manager; Therese Harbour, businessmanager.C.T. Male Associates, P.C.: Roberto Flores and DaleFrancis, shareholders; Philip Moehringer, investor.Eastern Contractors Association (ECA): Sam Greco,Jr., president; Peter Maloy, vice president; Roger Jones,treasurer; Jerome Curran, Jr., secretary.Fenimore Asset Management: Marc Roberts, researchanalyst; Michael Sheridan, sales associate.Hudson River Community Credit Union: Donald Briner,past president and associate director <strong>of</strong> the board <strong>of</strong> directors;Margaret Foote, Margaret Rabida and Tom Uncher, directors;Charles Pasquarell III, vice president; Carol Ann Pacco-Long, treasurer; Gary Grady and Dino Rosati, supervisorycommittee; Mike Niles, supervisory committee chair; StuartField, president; Harold Jones, secretary.Meeting Pr<strong>of</strong>essionals International Northeastern NewYork Chapter: Doug McPhee, board president; VanessaLaClair, president-elect; Debby Goedeke, vice president <strong>of</strong>education; Linda Roth, vice president <strong>of</strong> communicationsand marketing; Cindy Sullivan, vice president <strong>of</strong>administration; Addy Waldie, vice president <strong>of</strong> finance; JackRoddy, immediate past president; Christine Cunningham,vice president <strong>of</strong> membership.Mohawk & Hudson River Humane Society: Libby Post,board president; Barbara Harms, vice president; WayneBrown, secretary; Jerry Kahil, treasurer; Eveline Ward-Sells, member-at-large.Patricia Lynch Associates: Dan Weiller, managingdirector <strong>of</strong> the company’s communications unit, PLA-Comm.Pioneer Bank: Eileen Bagnoli, president, chief executive<strong>of</strong>ficer and trustee.The Sage Colleges: Andrew Palumbo, director <strong>of</strong>undergraduate admission.Schenectady County Community College: Martha JoAsselin, dean <strong>of</strong> student affairs.Scott Varley Group: Sandra Mason, associate real estatebroker; Karen Ryan, licensed real estate sales person;Brandon Orszulak, licensed real estate sales person; DevinDal Pos, associate real estate broker.Siena College: Paul Kueterman, head swimming anddiving coach and aquatics coordinator; Bill Lajeunesse,head s<strong>of</strong>tball coach; Stephen Ott, assistant men’sbasketball coach; Zach Hartman, Dan Paolini and KevinQuaranto, baseball tri-captains; Tim Farrell, corporate salesmanager.Tully Rinckey PLLC: David Filkins, business developmentwriter; Randy Koniowka, social media coordinator andnews blogger; Nicole Riggi, senior marketing associate;38 | acchamber.org | techvalley.orgAli Skinner, director <strong>of</strong> public relations; Shawn Smeltzer,marketing associate.Turner Construction Company: Caroline Boardman,marketing manager.Whiteman Osterman & Hanna LLP: Theresa Gibbons,<strong>of</strong> counsel; Meredith Leigh Birdsall, Matthew Homyk andMonica Skanes, summer associates.KudosAcademy <strong>of</strong> Holy Names: Its Partners in Educationprogram honored the Falvey and Rosetti families with aFamily Service and Volunteerism Award at a luncheon atWolferts Roost Country Club.The <strong>Albany</strong> Academies: Alydaar Rangwala, a member<strong>of</strong> the Class <strong>of</strong> 2011, received a $3,000 award and amedal and certificate from the U.S. Army for the “Best inthe Cellular and Molecular Biology” category at the IntelInternational Science & Engineering Fair in San Jose, CAfor his work in the field <strong>of</strong> UVA1 phototherapy. He also wonsecond place in the category at a grand awards ceremonyout <strong>of</strong> 55 top projects, for which he received an additional$1,500 prize.<strong>Albany</strong> County Convention & Visitors Bureau:Rolled out the red carpet for the Columbia Pictures’ <strong>Albany</strong>premiere <strong>of</strong> “Salt” on July 22 at the Palace Theatre. “Salt,”starring Angelina Jolie, used the Empire State Plaza’s threelevelconfiguration <strong>of</strong> roadways and ramps to film a chasescene for two weeks in the spring <strong>of</strong> 2009.<strong>Albany</strong> Institute <strong>of</strong> History & Art: Hosted a free lectureby Sarah Lees, associate curator <strong>of</strong> European Art, at theSterling and Francine Clark Art Institute in Williamstown,MA on The Clark’s current exhibition, “Picasso Looks atDegas,” which will close on September 12.<strong>Albany</strong> Law School: Has signed an agreement with theShanghai Institute <strong>of</strong> Foreign Trade (SIFT) in China to pursuecooperative educational programs and collaborative researchinitiatives for students and faculties in both countries.<strong>Albany</strong> Medical Center: Its premiere summer event, “LightUp the Night,” raised a record-breaking $165,000 on July 9to support its Department <strong>of</strong> Emergency Medicine.The Alternative Board - NY Capital: Recently launchedunder the direction <strong>of</strong> Al Bellenchia.American Red Cross <strong>of</strong> Northeastern New York: Onthe heels <strong>of</strong> several major fires affecting Capital Regionresidents, the Red Cross took time out to honor majordonors who help to make the response to these and otherdisasters possible by hosting the first Clara Barton Societyluncheon.At Your Service: Has developed Applause Services tohelp businesses set themselves apart from their competitionby customizing their customer service experience.Bartel Communications, Inc.: To mark the thirdanniversary <strong>of</strong> its business anniversary consulting service,Bartel Communications, Inc., has published “SELL-abrateYour Business Anniversaries! Ideas for Harnessing thePromotional Power <strong>of</strong> Your First 25 Years.”BST: Cherly Almonte recently passed the CPA exam.Capital Bank: Its <strong>Albany</strong>-based holding company, FortOrange Financial Corp., announced net income for thesecond quarter <strong>of</strong> 2010 was $310,000 or $0.083 percommon share, up 72 percent from $180,000 or $0.048 pershare for the comparable quarter in 2009.Capital District Community Gardens: Its mobile producemarket, The Veggie Mobile, expanded its service area withseven new locations. New stops include the North <strong>Albany</strong>YMCA, Cohoes Senior Center, Unity House in Troy andSummit Towers in Schenectady.Capital District Transportation Authority: Opened aseries <strong>of</strong> unique solar-powered bus stops that provide safer,cleaner and environmentally friendly waiting areas to serveriders on one <strong>of</strong> its busiest routes along Central Avenuebetween downtown <strong>Albany</strong> and <strong>Colonie</strong>.Capital District Habitat for Humanity (CDHfH): Isbenefiting from the generosity <strong>of</strong>, and a long standingpartnership with, Crawford Door and Window Sales. Theretailer recently donated over 200 brand new doors andwindows to the nonpr<strong>of</strong>it affordable housing developer.Capital Region BOCES: Graduated 119 adults from itsPractical Nursing. Upon completion, students are eligibleto take the National Council Licensure exam and apply forstate licensure as a Licensed Practical Nurse.Capitol Hill Management Services, Inc.: Has beenchosen by the New York State Anti Car Theft & FraudAssociation (NYACT) as its association management firm.Carter, Conboy, Case, Blackmore, Maloney & Laird,P.C.: Associates Brian Carr, James Lonano, PanagiotaJavaras, Stephen Groudine, Tichina Johnson and AlainaLaferriere were among the attorneys who were admitted tothe United States Court <strong>of</strong> Appeals for the Second Circuit.Center for Disability Services: St. Margaret’s Center,a pediatric and young adult skilled nursing facility,launched its new Web site, www.stmargaretscenter.org.A construction project that will expand the number <strong>of</strong>residents as well as create employment opportunities, isscheduled to open in September.Center for Economic Growth (CEG): Leaders and partnersfrom the CEG’s NY Loves Nanotech and NY Loves CleanTech initiatives exhibited at SEMICON West from July 13-15to promote the range <strong>of</strong> benefits <strong>of</strong> doing high-technologybusiness in the Capital Region and Tech Valley.Citizens Bank: Collected new school supplies for itsannual “Gear for Grades” initiative, an effort to help localchildren go back to school with the gear they need to learn.City <strong>of</strong> <strong>Albany</strong>: The Capitalize <strong>Albany</strong> Corporation and the<strong>Albany</strong> Parking Authority are teaming up to <strong>of</strong>fer businessesand real estate development incentives designed to spurinvestment and job creation in the city. The programs areintended to target high-impact, large-scale transformationalprojects.Cohoes Farmers’ Market: Sponsored a Municipal CookingThrowdown in July with Cohoes Mayor John McDonald,Green Island Mayor Ellen McNulty-Ryan and Town <strong>of</strong><strong>Colonie</strong> Supervisor Paula Mahan. The winner was PaulaMahan.College <strong>of</strong> Nanoscale Science and Engineering <strong>of</strong>the University at <strong>Albany</strong> (NanoCollege): CromptonGreaves and CG Power, and the NanoCollege announceda partnership to establish a world-class center at theNanoCollege that will enable nanotechnology innovationsfor smart grid solutions, creating more than 100 high-techjobs in upstate New York and fueling development and use<strong>of</strong> clean and renewable energy technologies.Community Resource Federal Credit Union: Inassociation with the Hudson Mohawk Road Runners Club,hosted the fifth annual Community Resource Father’sDay 5K Run at the Crossings Park in <strong>Colonie</strong>. There were678 registered runners in the event that raised $7,500 forCapital District Community Gardens.Consulting Alliance: Paul Carter, principal <strong>of</strong> ClickBasicsInternet Marketing in Lenox, MA, and Angela DiNisco,principal consultant with Right Direction Consulting, Inc., in<strong>Albany</strong>, were accepted for membership.Credit Union Association <strong>of</strong> New York: CUC MortgageCorporation is <strong>of</strong>fering client credit unions the optionto receive loan application disclosures and pre-closingmortgage documents electronically, thanks to a partnershipwith A La Mode, Inc.’s SureDocs system.The Doane Stuart School: Pulitzer Prize-winning authorWilliam Kennedy spoke at the first graduation ceremonyfrom the school’s new campus in Rensselaer, its 157thGraduation Commencement.Double H Ranch: Held its 19th annual Gala June 25 at SixFlags Great Escape & Splashwater Kingdom. The eveningis the Double H’s largest fundraising endeavor.Eastern Contractors Association, Inc.: Recently honoredAl Poole <strong>of</strong> Latham with its Special Recognition Award inhonor <strong>of</strong> his numerous years <strong>of</strong> service in the constructionindustry.Empire State College: Hosted a forum, “The 2010 BP OilSpill Disaster: Considerations and Implications.”Excelsior College: U.S. Under Secretary <strong>of</strong> EducationMartha Kanter delivered the keynote address at ExcelsiorCollege’s 2010.FingerPaint Marketing, Inc.: Has won nine CommunicatorAwards, including Awards <strong>of</strong> Excellence for FingerPaintMarketing - Branding Campaign Outdoor, EmployeeHandbook, Branding Campaign Print and IntegratedCampaign; and Awards <strong>of</strong> Distinction for Excelsior College- Outdoor/Billboard and Radio campaign - B2C; RAMSCO,Print - B2B and Web site - B2B; and New York Toy andHobby – Web Site - B2C/Retail.Glen Sanders Mansion: One happy couple will have itsdream wedding day realized with the opportunity to wina free wedding reception. The “Luxury for Less Dream


<strong>Chamber</strong> hosts September16 breakfast with AssemblyMajority Leader RonaldCanestrariJoin the <strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong><strong>Chamber</strong> on Thursday, September 16for a special breakfast featuring AssemblyMajority Leader Ronald Canestrari at TheCentury House at 997 New Loudon Roadin Latham.Canestrari is currently serving his10th term in <strong>of</strong>fice, representing the 106thAssembly district, which covers sections <strong>of</strong><strong>Albany</strong>, Rensselaer and Saratoga counties.From his 13 years as Cohoes mayor,to his appointment by Assembly SpeakerSheldon Silver as Majority Leader, hehas shown his dedicated support to thecommunity over several decades.During the breakfast, Canestrari willdiscuss the state budget, the upstate NewYork economy and the upcoming electionseason.This event is presented by theBusiness Council <strong>of</strong> Cohoes. CAP COMFederal Credit Union is the corporatesponsor <strong>of</strong> this event.Check-in & breakfast will take placefrom 7:30 – 8am, followed by Canestrari’sremarks from 8 – 9am. To register,visit acchamber.org/events.aspx or call518.431.1400. •40 | acchamber.org | techvalley.org


MEMBER ANNIVERSARIESBSTBST Partner Kristen Berdar, left, withKimberly Adams Russell,President, Frank Adams JewelersCertified Public Accountants • Tax and Management Consultants •Valuation, Forensic and Litigation Services •Employee Benefit Plan Consultants •Healthcare Management and Operational Consultants •Human Resource Management and Development •Mergers, Acquisitions and Financing •Government Contract Auditing • Wealth Management •Estate and Gift Tax ConsultingNew York • <strong>Albany</strong> • Manhasset(800) 724-6700 • www.bstco.comLet us make your business Shine this Holiday!❆❆ Highlight your storefront❆ Attract and increase customers❆ Create community holiday spirit!We <strong>of</strong>fer the widest array <strong>of</strong> the mostbeautiful, unique and durable holidaydécor available. And, we’ll take care <strong>of</strong>everything-installation, removal,storage, and on-going maintenance.All you have to do is sit back and enjoythe compliments!Call today for an appointment:518.283.6181or visit: www.celebrationlighting.comReal People.Real Solutions.❆ Increase employee moral<strong>Chamber</strong> members celebratinganniversaries in September include…25 years<strong>Albany</strong> Medical CenterAnchor Agency, Inc.Arthur Place and Co., PCAustin & Co., Inc.C.L. King & Associates, Inc.Clifton Park Rental CenterHudson Valley Paper CompanyKurzon ArchitectsMichaels Group, LLCMilliman, Inc.Paigo Home Improvements & Glass, Inc.Plaza Travel & MeetingsR.F. Peck Co., Inc.Security Supply Corp.Surpass Chemical Co., Inc.Ten Eyck GroupThe Woodward Co.WMHT Educational CommunicationsThe <strong>Albany</strong> AcademiesSAGE Computer Associates, Inc.20 yearsNowak Associates, Inc.SJA & AssociatesEmpire State CollegePremiere Transportation GroupUniversity at <strong>Albany</strong>-School <strong>of</strong> BusinessSaratoga Gaming and RacewayNY Physical Therapy Association15 yearsFirst Niagara BankGoldcrest Wallcoverings and ContractSales, LTDJFS Business Services, Inc.Realty Ventures, Inc./DBA RE/Max Premier10 yearsAdirondack Oral and Maxill<strong>of</strong>acial Surgery5 yearsAmbiance Florals & EventsHarbor Ferry Services LLCHP Consulting, LLCClancy Real EstateJan-Pro <strong>of</strong> the Capital DistrictThe Capital Team - Realty USACapital Affairs LLCNESCO Accounting & FinanceSeptember 2010 | VISIONS | 41


WORD ON THE STREETWhat is the most difficultpart about delegating?Does your retirement plan need a check-up?Our practice <strong>of</strong>fers retirement plan reviews that include benchmarking against plans <strong>of</strong> similar size,plan design, investment reviews and participant behavior.Jeff StonePresidentCapital Region,KeyBank N.A.Delegation is a hardthing, but it is critical to being a strongleader and critical to developing anorganization that is productive, efficientand able to communicate and shareinformation across all levels. The mostchallenging aspect is to have enoughconfidence in yourself and the peoplearound you to know that the job canget done. This requires self-confidence,because when things don’t turn outright –– and sometimes they don’t ––you have to be strong enough to acceptthe consequences and take correctivemeasures. Another <strong>of</strong>ten overlooked butimportant piece <strong>of</strong> delegation is that itdemands a high level <strong>of</strong> organization.If you’re not organized, follow-up andexecution becomes very difficult.A fresh perspective may <strong>of</strong>fer you some new strategies!Sandra L. Riccio, CFP ® , AIF ® , CLTCTwo Tower Place, 2 nd Floor<strong>Albany</strong>, NY 12203(518) 478-7800Website:www.ifstrategies.comCall us for a free consultationSecurities and advisory services <strong>of</strong>fered through Commonwealth Financial Network, member FINRA/SIPC, a registered investment adviser.0010101101010111010001010100010000100111011011001001010010011110010100100101100010000101011010101110100010101000100001001110110110010010100100111100101001001011000100Chris RooneyWeb ManagerWNYT-NewsChannel 13For me, the hardestthing about delegating is learning to letgo. For years, I was the primary personpublishing news content on WNYT.com.In my new role as the Web manager, Ioversee a small staff <strong>of</strong> Web producers, aswell as assist the reporters and producersin our news department publish their ownstories. I’ve had to accept that no one willever do things exactly the way I would doit myself. But that’s okay. Just because I didthings one way doesn’t necessarily meanit’s the best way. Working as a team is whatmatters most.Your supply chain challengesdrive our boardroom discussions.Your challenges are unique. To stay competitive youdemand solutions exible enough to exceed your needstoday and tomorrow. As your partner, Mohawk GlobalLogistics will help you achieve the most effective supplychain. Give us your challenge and we’ll get to work for you.SYR 315 455 3003 ROC 585 426 0340 ALB 518 690 7880 BUF 716 332 041442 | acchamber.org | techvalley.org


ON THE SCENEMark Eagan, <strong>Albany</strong> <strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong> President & CEOChuck Steiner, <strong>Chamber</strong> <strong>of</strong> Schenectady County; Peter Aust,<strong>Chamber</strong> <strong>of</strong> Southern Saratoga County; Marty Delaney, Bethlehem<strong>Chamber</strong>; Barbara Corsale, Mechanicville/Stillwater Area <strong>Chamber</strong>;Kathy Burbank, Guilderland <strong>Chamber</strong>; Deb Auspelmyer, MontgomeryCounty <strong>Chamber</strong>; Wally Hart, Fulton County <strong>Chamber</strong> and LindaHillman, Rensselaer County <strong>Regional</strong> <strong>Chamber</strong>.Dave Pollitzer, Fenimore Asset Management & FAM Funds; KarenZalewski-Wildzunas, REGALO; Hector Ramirez and John Henley,Northeast Parent & Child Society1212-45The <strong>Albany</strong>-<strong>Colonie</strong> <strong>Regional</strong> <strong>Chamber</strong> joined 11 fellow<strong>Chamber</strong>s throughout Tech Valley for “Networking CelebrationCruise: 1 River, 12 <strong>Chamber</strong>s” on July 8 on the CaptainJ.P. Cruise Lines ship, Captain JP II. CDPHP was thecorporate sponsor. Photo by Joan Heffler, Creative ExpressionsPhotography. To view additional photos, go to www.joanheffler.com andtype event code 12Cruise.The region’s top business executives teed <strong>of</strong>f during the<strong>Chamber</strong>’s 28th Annual Golf Day on July 12 at <strong>Albany</strong>Country Club. Golfers enjoyed a “Taste <strong>of</strong> Tech Valley” as arearestaurants provided a sampling <strong>of</strong> their delicious fare on thecourse, and several lucky golfers competed for a chance to sinka $5,000 putt. Tully Rinckey, PLLC was the major sponsor;Rose & Kiernan Inc. and The Anderson Group weresupporting sponsors; and SAGE Computer Associates, Inc.was the participating sponsor.The Women’s Business Council welcomed a panel <strong>of</strong> wellknownmedia pr<strong>of</strong>essionals during “Read it, watch it, blog it, liveit!” on July 20 at Wolferts Roost. Panelists included: KaitlynRoss, Capital Tonight host and political blogger for YNN;Kristi Gustafson, social media strategist and lifestyle bloggerfor the Times Union; and Marisa Jacques, sports anchor andweekday reporter for YNN; Barbara Thomas, owner <strong>of</strong> BarbaraThomas Consulting, moderated the discussion. Attendees alsobrought school supplies to benefit the WBC’s adopted nonpr<strong>of</strong>it,Big Brothers, Big Sisters <strong>of</strong> the Capital Region (BBBSCR).Rich Blaudisi, LeChase Construction Services, LLC; Norma Probst,Cranwell Resort, Spa and Golf Club; Raimundo Archibold, SchwartzHeslin Group, Inc.35Pictured l-r: Kaitlyn Ross, YNN; Kristi Gustafson, Times Union; MarisaJacques, YNN; Barbara Thomas, Barbara Thomas ConsultingDonna Seymour, Rob Pansaci, Lisa Gorman and Bill Nealon, StewartTitle Insurance Company4September 2010 | VISIONS | 43


VIEWPOINTYour next careerawaits youDan Moran, President, NEXT-ACTThe new paradigm <strong>of</strong> career managementis described by such words as nimble,resilient, opportunistic, adaptable andopen-minded. If you have your ownbusiness, are in a dead-end job, knowyou need a change or are dealing withthe remnants <strong>of</strong> changing businesssituations, economy or technology, you’llsoon experience the new job market.It is one that is challenging and full <strong>of</strong>unknowns, yet at the same time ripe withopportunities for the future.Many people are moving toward theirgoals: a job, business or career they love.This process <strong>of</strong> pursuing quality <strong>of</strong> lifeand achieving happiness is <strong>of</strong>ten referredto as re-careering or reinventing. If you’renot happy in your job or career, all parts<strong>of</strong> life are affected –– home, relationships,performance, health and more.Eighty percent <strong>of</strong> baby boomers willnot traditionally retire, but will engage inwork long after retirement age. Some wantto, while others have to, as many 401k’swere decimated over the past few years.More new businesses are born duringrecessions, including such powerfulexamples as Starbucks, PetSmart andMicros<strong>of</strong>t. What seemed impossibleto start years ago is not anymore dueto technology. Small business fuels theeconomy and jobs.Employers seek a person’s “fit” to thejob, in terms <strong>of</strong> personality, culture anddrive, not just experience or education.Skills developed with Company X aretransferrable to Company Y. Companiesare accepting <strong>of</strong> those reinventingthemselves and seeking new experiences.Accept defining moments anddeal with them. You can’t change history.What happened, good or bad, won’tchange. Don’t get caught up with “whatif ” thinking. Deal with the cards you’vebeen dealt. You can neither singlehandedlychange the economy nor undo personalsetbacks that occurred. Move on and puthistory in the past.Give yourself permission.Accepting that it is okay to change,strike out on your own or pursue yourtrue calling is critical. Many feel guilt indoing for themselves; others feel anxiousor fearful about the unknown. Let it go.Repeat: “It’s okay. I deserve this.”Discover your passion, then get aplan. Visualize what you truly love to do,and then pursue it with gusto. It is <strong>of</strong>tensaid that if you are passionate about what“Our generation is different. We not only embrace change, we yearn for it, dream about it and take action.”Previous generations didn’t embracechanging careers or reinventing themselves.Many toiled at one job their entire workinglife, even if they didn’t like it. The thought<strong>of</strong> entering a second career wasn’t accepted.Our generation is different. We notonly embrace change, we yearn for it,dream about it and take action. We areno longer content with just working for apaycheck; we reach a point where moneyisn’t the number one priority. We are ageneration and culture <strong>of</strong> change and thetrends are telling.People change careers two to fivetimes during their working life. Workerschange jobs every two to four years and20-somethings are changing jobs every18 months to two years. Loyalty betweenemployer and employee is out.More than 8 million people have foundthemselves out <strong>of</strong> work as their companydownsized or technology made their jobobsolete. They are forced to change to adegree which, for many, may be what theywere looking for.All too common is the situationwhere one is faced with a career-definingmoment, such as a job loss, company saleor other significant event. There are twooptions: wallow in pity or make lemonadeout <strong>of</strong> lemons. This means commit t<strong>of</strong>inding your true passion, take what youhave learned and work at what you enjoyon your terms, where you want and withwhom you want.Quite <strong>of</strong>ten, people say, “Dan, you arespeaking to me. I get it – now what’s next?”Here are four recommendations:you do, you will never work another day.The next step is tactical –– develop a planto achieve your goals. Work with a mentoror counselor. Make it simple, detailed andmeasurable. This is crucial to success.Remember: you cannot manage what youcannot measure.Commit. With your plan, passionand permission to move forward, committo it and make it happen. Communicateyour plans to others and ask for help whenneeded. Network, network, network; thereis no better way to open opportunities.Change is good and it is energizing. Ifyou can dream it and visualize it, you canbe it.•44 | acchamber.org | techvalley.org


We makehigh-deductibledo-ableNow you can say “high-deductible” and “happy employees”at the same time – with MVP Health Care’s New Valueplans. Our new lower cost options <strong>of</strong>fer:• Popular wellness programs• Coverage for preventive care• Valuable, easy-to-manage HSA and HRA optionsGET THE WHOLE STORYSee the videos at chooseMVP.comThen, contact your Broker or call1-800-TALK-MVP.Products are issued by MVP Health Insurance Company; MVP Health Plan, Inc.;MVP Health Insurance Company <strong>of</strong> New Hampshire, Inc.; and PreferredAssurance Company, Inc. Not all plans available in all states.MVP Business HDA03 10/09

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