Interactive Brochure Graduate Programme

START YOUR CAREER WITH USON THE SHELL GRADUATEPROGRAMME

HOMEClick to jump to a sectionp21 SHELLGRADUATEPROGRAMMEp144 WHAT WELOOK FORp62 YOURLEARNINGJOURNEYp185 HOW TO APPLYp103 BENEFITS OFJOINING SHELLp226 TIPS FORSUCCESS“What’s unique toShell is the diversityof ways in which youlearn. Also, that youare connected withpeople from all overthe world.” ”Tim, Technologist Process, the Netherlands1

1SHELL GRADUATEPROGRAMMEWhat will I get from the ShellGraduate Programme?The answer is… experience is essentialto help you grow professionally andcontinuous training to develop your skillsfor a career with Shell.Right from the start, you’ll be givena challenging hands-on role, workingin a diverse, global environment.You’ll be welcomed into Shell andencouraged to make your contribution toan organisation built around teamwork.You’ll be supervised and mentored withfrequent reviews as part of a structureddevelopment programme, agreed withyou in advance.You’ll receive world-class training in ourbusiness and your role, tailored to yourskills and what you’re hoping to do inyour career. There will be opportunitiesto develop your expertise and securevaluable professional qualifications.At the end of your time in the Programme,a concise assessment of your performanceand competence will confirm if you’reready for a challenging career with us.Find out more about structured developmentin the Shell Graduate Programme here.2

LIFE AT SHELLClick to Watch“The programmeprovided me withcross-cultural andcross-functionalexperience, givingthat edge to mycareer development.”JJ, Contract & Procurement Specialist– Surface, ChinaOur global businessesShell works in more than 70 countries andterritories, and employs around 87,000 people.Those people work across a diversity of Shellcompanies, grouped, broadly, as Upstream,Downstream and Projects and Technology.Our Upstream businesses comprise UpstreamAmericas – USA, Canada and Brazil – andUpstream International, which has majorinterests in Europe, Asia, the Middle East,Russia, Australia, Oceania and Africa.Upstream refers to the ways we find andextract crude oil, natural gas and bitumen,while Downstream refers to the ways wetransform them into products for sale toretail and commercial customers.We provide gas for cooking, heatingand electrical power; fuels and lubricantsfor transport; and chemical productsfor plastics, coatings, detergents andmany other appliances.Businesses within our Downstream organisationturn crude oil into refined petrochemicalproducts which are traded, marketed anddistributed globally. These include conventionalfuels, lubricants, bitumen and biofuels.Our Projects and Technology organisationprovides technical services and technologycapabilities in Upstream and Downstreamactivities. It manages the delivery of projectsand helps to improve performance acrossthe company.We also recruit graduates to work across Shellcorporate functions, such as Finance, Legal,Human Resources, Safety and Environment,Contracting and Procurement, InformationTechnology, Government Relations, CO 2 , ITand Sustainable Development.3

MAJOR PROJECTSSakhalin II1 ATHABASCA 2 Port Arthur 3 Qatargas 4 4 Pearl GTL 5 SAKHALIN IIOil Sands RefineryClick to WatchPEARL Gas To Liquids (GTL)Click to WatchPerdidoClick to WatchFLNG6 Perdido7 ParQUE DAS 8 Shell Eastern 9 FLNG 10 GUMUSUTConchas (BC-10)Click to Watch4

FUTURE of energy“What I like most is that thelearning never stops. Throughday-to-day work activitiesand numerous challenges,I’m constantly improving anddiscovering my strengths asan engineer. I’m able to gainvaluable exposure throughother parts of the businessaround the world.”Chai Shiau Yinn, Process Technologist, ChinaClick to WatchDid you know?With around 44,000 service stationsglobally, Shell has more outlets thanany competitor.5

2YOUR LEARNINGJOURNEYOur Graduate Programme isa framework that will helpyou make the most of yourpotential, personally andprofessionally.As soon as you start, we’ll assign you asupervisor. He or she will help you decidewhat you want from your career and thebest way to achieve it within Shell.The outcome of this discussion is capturedin your development plan. This sets thecourse for the time you spend on theProgramme, which can be anywhere from3 to 5 years depending on your role.We believe you learn more, faster, whenyou’re challenged. In other words, weinspire you to progress in your career.6

hands-on placements to help youdiscover your strengths anddevelop your skills.Our placement programme is designed towiden in scope, enabling you to prove yourselfin different situations, over time.As you move through different experiences onlive projects, we’ll provide you with continuouslearning in the form of training courses,e-learning modules and workshops.A technical professionalIn a technical discipline, you spend2 to 3 years on competence-basedtasks and a course of formal learningwith the support of technical coaches.A progress check every 6 monthsensures you’re on track.Learning JourneyRelevant roles: Geosciences, Engineering(Petroleum, Wells, Facilities, Production,Mining, Chemical and Process) Research& Development, Exploration/Development,Production, Manufacturing, Project Services,Health, Safety and Security & EnvironmentFormal Training Examples: GeologySubsurface Integration, PetrophysicsFoundation, Pipeline Engineering &Operations, Reservoir Engineering,LeadershipAn important aspect of the Programme ismonitoring and tracking your performancethrough regular appraisals with your supervisorand mentor, concluding with a final review.CoachingFormalTrainingProgressCheckFormalTrainingProgressCheckMentoringFinal YearAssessmentThe sequence and nature of your placementsdepends on your plan and whether you will beworking in a technical discipline, a commercialor a corporate role, as these examples show.A career in tradingOn-the-job experience in thisarea entails 3 different RoleRotations over 2.5 years.The objective is to give youcompetencies and insights into thevalue chain and trading operations,supported by formal training andprogress checks, towards becominga top industry trader.Relevant roles in the area of:Crude Oil, Oil ProductsEnergy Trading - Trade Gas, AnalysisFormal Training Examples: Operations,Accelerated Development, CommoditySpecific Curriculum, Shell Open University.Assignments include Value ChainAssignments to understand value chain andstructures influencing Trading, LeadershipLearning JourneyCoaching &Mentoring1st RoleRotationFormalTraining1stAssessment2ndRoleRotationFormalTrainingProgressCheck3rd RoleRotationFinal YearAssessment7

A commercial role - UpstreamThese are commercial roles withinthe businesses which source andextract crude oil and naturalgas. Here, you could completeup to 3 role rotations over 3 to 5years, immersing yourself in dealdelivery, commercial management,economics, contracts andagreements with a view to workingon some of the world’s largest andmost complex energy projects.Relevant roles: Commercial Advisor,Petroleum Economist, Business DevelopmentAnalyst, Opportunity Lead, BusinessDevelopment Advisor, Gas AdvocacyAnalyst, Business Intelligence Advisor,Portfolio AnalystFormal Training Examples: NaturalGas, Introduction to Upstream Business,Negotiations, Upstream Economics,Opportunity Realisation in Shell, Ethics& Compliance. Sustainable Development,Contracting & Procurement, Leadership“The Shell Graduate Programmelets you build the soft skillsyou need to enable professionalprogression and development.This provides you with the abilityto be part of a global team.”Vaibhav, IT Auditor, IndiaLearning JourneyCoaching &Mentoring1st RoleRotationFormalTrainingProgressCheck2nd RoleRotationFormalTrainingProgressCheck3rd RoleRotationFinal YearAssessmentA commercial role - DownstreamThis puts you at the heart of one ofour numerous businesses producinga range of refined petrochemicalproducts. Here, over 3 years, youwill complete 2 role rotations to giveyou broad commercial experience,including customer engagement.Formal learning and progresschecks are involved.Relevant roles: Sales Account Manager,Business Commercial Analyst, Retail SupportAnalyst, Marketing Advisor/Implementer,Marketing Project Manager, Pricing Managerwithin Retail, Lubricants, Chemicals, GlobalCommercial/Business to Business (Bitumen,Aviation, Marine, Bulk Fuels), Trading, Supplyand Distribution, Biofuels and CO 2Formal Training Examples: Overview ofDownstream Business, Shell General BusinessPrinciples, Marketing, Pricing, Business toBusiness, Retail, Supply, LeadershipLearning JourneyCoaching &Mentoring1st RoleRotationFormalTrainingProgressCheck2nd RoleRotationFormalTrainingProgressCheckFinal YearAssessment8

Working in Downstream SupplyChain and DistributionTraining to become a shellwell engineerThis role takes you through 2different role rotations over 3 years,each lasting 18 months. You willgain a full understanding of thevalue chain from end-to-end witha view to becoming a supplychain professional.Learning JourneyRelevant roles: Business Analyst SupplyChain Optimisation, Health, Safety, Securityand Environment, Supply Chain, Accounting,Supply Contracts Analyst, Supply Chain& Trading Operator, Supply ChainIntegrator, Supply Project Manager,Trader, Refinery EconomistFormal Training Examples:Overview of Supply Chain, Supply ChainEconomics, Refinery Economics, Price RiskManagementin the Oil marketClick to WatchDid you know?Shell fuel was used to power the first flightacross the Atlantic, in 1919.Coaching &Mentoring1st RoleRotationFormalTrainingProgressCheck2nd RoleRotationFormalTrainingProgressCheckFinal YearAssessmentA role in corporate functionsIf you’re working in InformationTechnology, Human Resources,Finance or Contract and Procurement,for example, you spend 3 yearsin the Graduate Programme andundertake 2 different role rotationswith a mix of on-the-job trainingand formal learning.Learning JourneyCoaching &Mentoring1st RoleRotationFormalTrainingProgressCheckHRRelevant Roles: HR Advisor/Analyst,Recruitment Specialist, Policy Advisor, TalentAdvisor, Remuneration and Benefits SpecialistFormal Training Examples: OrganisationalEffectiveness Business PartneringFinanceRelevant Roles: Finance Controller,Internal Auditor, Finance ManagerFormal Training Examples: FormalAccreditation, Finance Support, FinancialControlling & Accounting, Finance Management2nd RoleRotationFormalTrainingProgressCheckFinal YearAssessmentITRelevant Roles: Business IT Manager,Business Analyst, Consultant, IT Service DeliveryManager Data & Administration ManagerFormal Training Examples:Business Analysis, Business Process,Improvement, Risk ManagementCONTRACTING & PROCURMENTRelevant Roles: Contracting &Procurement ManagerFormal Training Examples:Professional Accreditation (CharteredInstitute for Purchasing and Supply)“The appeal includes thetraining programmeand role rotations,the opportunities toattend conferencesaround the country.”Rebecca, Petroleum Land ManagementCanada9

3BENEFITS OFJOINING SHELLThere’s far more to decidingon a potential employerthan your future role andits responsibilities.Consider the details that are part of joiningthe workforce and becoming an employeefor the first time.10

These are just a fewhighlights of what weoffer, all of which gotowards making Shella rewarding place towork, in every senseof the word.Comprehensivefinancial rewardsand benefitsOn top of a competitive startersalary, you’ll be recognised andrewarded through performancerelatedpay, the extent of which willdepend on your role and location.Our benefits are aligned to localmarket practice. Some locationsoffer subsidised services such assports facilities, medical/dentalcare and car parking. In somecountries, you’ll have the chanceto participate in a Shell Shareprogramme.Why should I join Shell?Diversity andinclusionWe strive to maintain a workenvironment where everyone canapply and develop skills and talentsconsistent with our values andbusiness objectives. This appliesto every employee, regardless oflocation, gender, ethnicity andphysical abilities.It’s important to live by ourvalues and play an active rolein communities by attracting alltalents and offering opportunitiesto a diverse range of people.The varied skills and experienceof people from different cultures,gender and ages benefits ourbusiness, helping us to betterunderstand our customers acrossthe world and to build strongerrelationships at a local level. Ourfocus on diversity and inclusion alsomeans customers, employees andpartners choose us more often.Why should I choose Shell?Click to WatchShell employees share a set ofvalues, honesty, integrity andrespect for people. We alsofirmly believe in the fundamentalimportance of trust, openness,teamwork and professionalism, aswell as taking pride in what we do.Click to Watch11

Supporting everyoneTeamwork is vital to our projects.So it’s in our nature to worktogether towards common goals.Colleagues will always be ableto help you solve day-to-daychallenges. You will also be partof a connected global network.Someone, somewhere in the worldof Shell will have tackled a similarsituation, problem or issue – morethan that, they will be happy toshare their experience.Life outside workWhatever your interests, in manylocations, there’s likely to be a Shellsports and social group that wouldwelcome your involvement: theShell Sports Club, Shell Women’sNetwork, Shell African Network,Shell Disability Network or theYoung Shell Network.The social sideListening to whatyou have to sayWe check with our employeesto ensure that Shell is doingeverything it can to be a greatplace to work. Senior leaders holdfrequent webcasts and discussionforums to obtain feedback andideas, reflecting the fact Shell isgenuinely interested in hearingwhat its employees have to say.Did you know?The Shell Eco-marathon record stands ata distance of 3,771kms achieved on theequivalent of a litre of fuel.3,771kmsLearning, Developmentand SupportClick to WatchClick to Watch“The various networksat Shell, such as theNew ProfessionalsNetwork andWomen AddingValue Everywherehave providedopportunities forme to become moreinvolved in mycommunity.”Tiffany Chakirides, Geophysicist,South Atlantic Exploration,Brazil Core Basins, USA12

“I had two outstandinginternships in which Iwas given challenging,fast-paced, and rewardingprojects that I knewwould have real impacton the business. I wantedto be a part of a globalorganisation thatoffers a wide arrayof opportunities.’Whitney, Key Account Representative,Shell Lubricants, USA“There’s a great worklifebalance. You’reat the heart of theoil and gas industryin a hub of globalexcellence.”Mercedes, Commercial Advisor Gas Supply,UKDid you know?Each year Shell helps thousands of youngentrepreneurs to start up their businesses,develop their skills and boost their contactsthrough Shell LiveWIRE, a social investmentprogramme operating in 20 countries.Click to Watch13

4WHAT WELOOK FORAs you would expect, thereare specific skill requirementsfor each role in Shell. But, nomatter WHAT your particularrole IS, there are certainqualities you’ll need if you’regoing to succeed with us.You should enjoy being challenged.You’ll need to be good at absorbinginformation, analysing problems andcoming up with ideas. You should havethe drive, confidence and resilience toget things done.We’ll give you training, support andguidance to develop your potential.We’ll team you up with some of our mostaccomplished problem-solvers – dynamicinnovators, helping us to deliver betterenergy solutions.During your application process withShell, we will assess whether you meetthese specific criteria.14

“I wanted to work in a field thatwould push my limits constantly.I chose Shell because of theirinter-disciplinary attitude andworld-wide opportunity withinone of the most challengingindustries in the world.”Zack, Completions Engineer, USA15

Our IdealCandidateCapacityWe’re looking for people with the intellectual,analytical and creative ability to learn quickly,identify issues and propose solutions. Can youreach informed conclusions through broadthinking? Work with incomplete or conflictingdata and take well-calculated risks? Haveyou ever identified new ways of doing thingsbased on an analysis of current conditions,data and feedback?AchievementWe hope that the graduates we recruit will befuture Shell leaders, so we’ll ask you aboutachievements in any areas of your life as wellas your academic qualifications. Have you everhad to overcome obstacles in order to achieve?Are you good at working by yourself or withina team? Do you enjoy taking on new andunfamiliar tasks?RelationshipsBeing able to work effectively as part of adiverse team and form mutually beneficial,long-term working relationships will beessential. Can you recall situations whereyou’ve had to influence people by adaptingyour communication style? What positionsof responsibility have you held over the lastfour years? What exposure have you had todifferent environments and cultures?Shell Trading CAREERClick to Watch16

SHELL firsts“Clear expectations are definedfrom the start AND the supportsystems in place are extremelyrewarding. In a nutshell, it’s likean infinite learning curve whereacting on feedback pushes thelimits of one’s capabilities.”Elesie, Well-site Operations Engineer, NigeriaClick to WatchDid you know?Shell is a global leader in innovation.To date, Shell has filed over 21,000 patents,that’s more than NASA.17

5How toapplyThere are two routes into Shell: anassessed internship (open to studentsin any year of study), or a place onthe Graduate Programme (open tograduating students or anyone with lessthan three years’ working experience).18

2ONLINE ASSESSMENTIf you are successful at the initial application stage,you will receive an email notification with instructionson how to complete an online assessment. This hastwo parts. Each must be completed and submittedwithin 7 working days.1ONLINE APPLICATIONGo to www.shell.com/graduate and choose AssessedInternship or Shell Recruitment Day for the GraduateProgramme. Complete an application form and uploadthe latest copy of your CV/Resume.Before applying for an opportunity, make sure youare eligible to work in the country where it is based.Part 1Competency-based questions.These take approximately 20minutes to complete and arenot timed. Once completed andsubmitted, you’ll receive an emailnotification of the outcome. You willneed to complete this first part ofthe assessment successfully beforeproceeding to the second part.Part 2A decision-making andproblem-solving task.The second part of the onlineassessment consists of two tasks:a decision-making task that assesseshow you respond to commonsituations that Shell graduates mayface; and a problem-solving taskthat assesses your capacity forsolving numerical problems.The decision-making task is nottimed, but the problem-solving taskhas a time limit of 18 minutes.This assessment should take around45 minutes to complete, in total.19

4Assessed Internship or SHELL RECRUITMENT DAYIf you have applied via the first route for an internship and pass theinterview, you could see yourself on our assessed internship.Or if you have applied via the second route and pass the interview youcould be invited for the final assessment at a Shell Recruitment Day.3AN InterviewIf you are successful in passing thesecond online assessment, you maybe invited to an interview.This takes place either face-tofaceor over the telephone. It is anopportunity for you to tell us moreabout why you are applying to Shell,your achievements, the challengesyou’ve faced and how you’vedemonstrated the qualities we’relooking for.Step 4AAn Assessed InternshipYou can apply for an assessedinternship if you have yet to reach yourfinal degree year. It will give you theopportunity to see what it’s like to workfor a global company.You will be guided by a mentor anda supervisor throughout. They willconduct a formal mid-term reviewfollowed by a final review where you’llbe asked to complete an online exerciseand written task. You’ll also be askedto prepare a final presentation aboutyour project before a final interview.Following a successful internship,you could be offered a place on ourGraduate ProgrammeStep 4BShell Recruitment DayIf you are applying for a placeon our Graduate Programme,we will invite you to an afternoonof interactive sessions, for furtherinsights into Shell. During thesesessions you will not be assessed.The next day we will give you arange of assessed exercises tocomplete. This includes an onlinesimulation of working on a realproject, a written exercise, groupdiscussion, self-reflection interview,a case study including a presentationand a final interview.20

“I’ve had leadership trainingas well as technical training.Shell gives you many manyopportunities to discoveryour inherent skills, and ifyou’re proactive about yourdevelopment, you can justgo anywhere.”Mohammad Al Rayahi,Rotating Equipment Engineer, Qatar5An OFFERWhen you complete an assessedinternship, you could join ourGraduate Programme wherethere are suitable places.If you pass the final assessmentduring the Shell Recruitment Day,suitable places in the ShellGraduate Programme, whereavailable, will be offered.Did you know?Shell was rated one of the top global 50 mostattractive Employers in 2012.21

6TIPS FORSUCCESSMaking that first step in yourcareer is a challenge for manydifferent reasons.If there’s strong competition for places, howyou present yourself and your particularstrengths is vital. Ensuring you have a greatCV/Resume and that you’re fully preparedwhen invited for an interview is important.22

Writing a gREAT CVWhen you complete your applicationform, you’ll need to upload a recordof your personal, education andwork history – your CV/Resume. Itis a platform to demonstrate yourachievements and a key step in anyapplication process.Here are a few handy tips tohelp you present yourself inthe best possible way:Make sure your CV/Resume isup to date.Try to restrict it to two pagesand keep the layout simple.Use headings like “Education”and “Career History” tohighlight different sections.Don’t just make generalstatements about your qualities –support them with evidence. Forexample, explain what you mayhave done to date that illustratesthe qualities you have.Personal detailsYour full name, address, email addressand phone number are most important.Education detailsList these in reverse chronological order, withyour most recent education first. Include thename of the institutions, the dates you wereenrolled and the qualifications you obtainedor will obtain when you graduate. You maywant to list the relevant modules, the projectsand dissertations you have delivered, thegrades you have achieved and professionalskills you have developed.Career history andprofessional experienceWhether they’re paid, voluntary orshadowing, all experiences count. Presentthese in reverse chronological order withdates to show how long you remained ina particular role. Mention what youachieved and the skills you developed.Achievements ANd outsideinterestsInclude this information to show that you’re arounded person with a balanced approach tolife. Focus on recent examples, describing whatyou contributed and learned in various ways.*RememberYour CV/Resume is a platform to demonstrateyour key strengths and achievements and isan important step in any application process.Try to link your skills andexperience to the requirementsof the role you’re applying for.23

“It’s the perfect startin a global companyproviding you withresponsibility fromthe outset. Althoughyou’re on a graduateprogramme you don’tfeel like a trainee.’Mate, Discipline Engineering Mechanical –Static, GermanyDid you know?The Shell technical partnership withFerrari is one of the longest in motorsport,going back more than 6 decades. It haspowered Scuderia Ferrari to more than160 victories in Formula One.Performing wellat an interviewDo your homework byresearching Shell and gainingfamiliarity with Shell operations,projects, sites and values.Learn about the capacity,achievement and relationshipscriteria we use to assesscandidates – you can findfurther details here.When you’re beinginterviewed, think carefullyabout the question.Gather your thoughts beforeyou answer – don’t just dive in.Frame your answer toprovide evidence of whatthe interviewer is looking for.Always focus on what YOU,not other people, have done.Always be enthusiastic aboutyour achievements.Keep your answers relevantto the question and come tothe point.Provide sufficient backgroundinformation to set the scene,but be careful not to wanderaway from the question.Think of some questions inadvance to ask at the end ofthe interview so you concludeon a positive note.2013194724

“Shell takes into account yourcareer aspirations and workswith you to try and fit youraspirations to opportunitiesavailable in the business. This isgreat as it helps you understandwhat areas you may want topursue in the future. Shell isaccommodating.”Michelle, Economist, Australia25