TECHNOLOGY COOPERATION AND CAPACITY BUILDING… Case Study NinePT Caltex Pacific IndonesiaSkilled analysts study results from ‘logging tools’, which entails loweringsensitive electronic monitoring devices into wells to obtain informationabout underground geological formations. PT Caltex Pacific Indonesiaemployees receive an average of 110 hours training a year.horizontal drilling to reduce the need for road <strong>and</strong> siteclearings, <strong>and</strong> conducting carefully designed seismic surveys.The company <strong>and</strong> its shareholders are involved in manyinitiatives to study <strong>and</strong> safeguard tropical rain forests <strong>and</strong> theirunique flora <strong>and</strong> fauna. In 1979, CPI petitioned theGovernment of Indonesia to make the Zamrud Lakes, whichrest on top of an important oil discovery, a nature reserve.Today, CPI uses directional drilling to tap the oil field fromonshore. Other initiatives include support for a biodiversityproject on the isl<strong>and</strong> of Sulawesi, a rain forest exhibit <strong>and</strong>animal hospital at the Ragunan Zoo in Jakarta, rain foreststudies by experts from the New York Botanical Gardens inIndonesia, a clinic for rehabilitating orangutans in Kalimantan<strong>and</strong> global conferences in Indonesia on safeguarding great apes(1991), preserving rain forests (1993), <strong>and</strong> protecting theenvironment (1994). In 1991, CPI’s shareholders were keycontributors in developing the Oil Industry Operating Guidelinefor Tropical Rain Forests (published by E&P Forum).Human resource developmentFormer US Ambassador to Indonesia, Paul Wolfowitz, oncecalled CPI ‘a very big university on a vast campus,’ inrecognition of its commitment to training. This is reflectedby the small number of expatriate employees seconded fromits shareholders. In 1951, 200 of CPI’s 1400 employees werefrom its shareholding companies. Today, there are only some125 non-Indonesians out of a total CPI workforce of 6400.Nearly all CPI senior <strong>and</strong> intermediate managementpositions are held by Indonesians.CPI conducts a wide range of programmes to teachemployees basic skills, technical expertise <strong>and</strong> managementdevelopment. In 1993, for example, CPI employees received700 000 hours of training, an average of 110 training hoursper employee. CPI has been a leader in innovating suchprogrammes as ‘hot line’ maintenance training, whichenables its technicians to repair electrical cables withoutdisrupting the power supply to local oilfields. Its expatriatenationalmentor system has promoted technology transferthrough special training. For example, skills acquired bynational professionals in operating state-of-the-art 3-D <strong>and</strong>4-D seismic technology have become important resources forfinding new hydrocarbon reserves.In 1993, 25 CPI employees took part in on-the-jobtraining programmes in the United States, Canada, Australia<strong>and</strong> the United Kingdom in a number of disciplines,including exploration, construction, petroleum engineering,drilling, computers, finance, accounting, human resources <strong>and</strong>external relations. Chevron <strong>and</strong> Texaco also host a number oftechnical visits by CPI employees to their facilities every year.Increasingly, training is from one Indonesian to another,often from one generation to another, sometimes in thesame family. Many CPI professionals, such as seniorengineers <strong>and</strong> senior geologists, are second generation CPIemployees. Their fathers may have been clerks or fieldlabourers when CPI resumed operations after WorldWar II. Educational scholarships for employees <strong>and</strong> their‘<strong>Technology</strong> coooperation between oil companies within <strong>and</strong>outside Indonesia has significantly improved the managerial <strong>and</strong>operational capabilities of Indonesians over the past two decades.’‘<strong>Technology</strong> transfer <strong>and</strong> cooperation has been an effective wayof achieving mutual goals <strong>and</strong> benefits for both the Indonesiangovernment <strong>and</strong> for the oil companies.’‘<strong>Cooperation</strong> based on mutual benefit <strong>and</strong> trust has resulted inconsiderable cost reduction, <strong>and</strong> the effective, efficient <strong>and</strong> timelycompletion of many projects.’Ir Soepraptono Soeleiman,Expert Staff, Earth, Oil <strong>and</strong> Gas, Department of Mines <strong>and</strong> Energy,Secretary, Pertamina Board of Commissioners48
TECHNOLOGY COOPERATION AND CAPACITY BUILDING… Case Study NinePT Caltex Pacific Indonesiafamilies have enabled many of today’s professionals tograduate from Indonesian or overseas universities <strong>and</strong> thenassume key positions in the organization.Infrastructure developmentIn the 1950s, the soil in CPI’s operating area in Sumatra’sRiau Province could not support the cultivation of rice, whichhad to be imported. To reduce this dependence, CPI builtcanals, brought in agricultural experts from the Philippines,<strong>and</strong> sent Indonesians overseas to agricultural schools. Withina few years, assisted by other CPI programmes to build roads<strong>and</strong> improve infrastructure, many farmers were selling rice tothe company <strong>and</strong> exporting it to other regions.CPI has been working with the Indonesian Governmenton infrastructure development since 1941, when it built thefirst road linking two operating areas on Sumatra, Rumbai<strong>and</strong> Minas. CPI was instrumental in linking the west <strong>and</strong> eastcoasts of Sumatra in the late 1950s. The Siak River Bridge atPekanbaru, built by CPI in 1977, serves as a symbol of howSumatra is being drawn together economically.With an annual US$5 million community developmentbudget, CPI provides a powerful economic stimulus,generating hundreds of jobs in local projects. The companyrecently refocused its community development effort moreprecisely on the national goal of alleviating poverty. Itsnational programme will give tens of thous<strong>and</strong>s ofIndonesians access to schools <strong>and</strong> fresh water, social services,educational opportunities, job training <strong>and</strong> help in setting upsmall enterprises.Since 1971, a CPI programme has enabled employees tobuy their own homes within commuting distance of their jobs.This benefits local industries <strong>and</strong> communities, which utilizethe roads, electric power <strong>and</strong> drainage systems built or fundedby CPI. Additional benefits include company donations ofmaterials, funding <strong>and</strong> manpower to construct medical clinics,centres of worship <strong>and</strong> sports stadiums.EducationSupport for community schooling started in the 1950s,when CPI built the first senior high school near its oil fieldsin Riau. The company has since built 52 schools <strong>and</strong>supplied them with desks, laboratories, <strong>and</strong> libraries toprovide quality education for more than 18 000 childrenfrom local communities.High technology at the wellhead—drilling operators using horizontaldrilling at a location in Sumatra. This advanced drilling techniqueminimizes impact on the environment while maximizing production.At university level, CPI provides a wide range of support.When the chemical laboratory of the Institut TeknologiB<strong>and</strong>ung (ITB) was destroyed by fire in 1974, CPIcontributed several hundred thous<strong>and</strong> dollars forreconstruction, <strong>and</strong> is continuing to sponsor the institution.In addition, the Texaco Foundation has underwritten threeITB faculty members for four-year courses of study at TexasA&M, leading to a Ph. D. in petroleum engineering. It alsocontinues to sponsor programmes <strong>and</strong> projects at theinstitution in B<strong>and</strong>ung. The Yayasan Sosial Chevron danTexaco Indonesia (Chevron <strong>and</strong> Texaco Social Foundation)has also helped ITB buy computers for its science laboratories<strong>and</strong> provided funds for an English language laboratory.CPI assists other universities, including UniversitasIndonesia in Jakarta, Universitas Gadjah Mada inYogyakarta, <strong>and</strong> the Universitas Airlangga, Surabaya. Indoing so, it is putting into practice a basic, long-st<strong>and</strong>ingphilosophy that continues to guide the company: CPI mustgrow together with the community.49