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Compensation Fund Annual Report 2012 - Department of Labour

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Minister M. Oliphant,MPMinister <strong>of</strong> <strong>Labour</strong>Submission <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> <strong>Annual</strong> <strong>Report</strong>Minister <strong>of</strong> <strong>Labour</strong>I have the honour <strong>of</strong> submitting the <strong>Annual</strong> <strong>Report</strong> <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> for theperiod 1 April 2011 to 31 March <strong>2012</strong>.______________________N.T. P. NhlekoDirector-General: <strong>Department</strong> <strong>of</strong> <strong>Labour</strong>N.T.P. NhlekoDirector-General<strong>Department</strong> <strong>of</strong> <strong>Labour</strong>


List <strong>of</strong> AcronymsAGAPPBASBCEABUMSCCMACCCFCRMCSCFOCOOCIOCOIDADDDDGDDGDEXCOMDoLDPSADWCPECEEAESESSAEPWPEXCOFEMAFSGCISHOHPCSAHRMICDICMICTIESILOINDSKZNLMIS&PLPLP & IRLRA---------------------------------------–-----Auditor-General<strong>Annual</strong> Performance PlanBasic Accounting SystemBasic Conditions <strong>of</strong> Employment ActBusiness Unit Managers (Provincial Deputy Directors)Commission for Conciliation, Mediation and Arbitration<strong>Compensation</strong> Commissioner<strong>Compensation</strong> <strong>Fund</strong>Customer Relationship ManagementCorporate ServicesChief Financial OfficerChief Operations OfficerChief Information Officer<strong>Compensation</strong> for Occupational Injuries and DiseasesDirectorDeputy DirectorDirector GeneralDeputy Director General<strong>Department</strong>al Executive Committee<strong>Department</strong> <strong>of</strong> <strong>Labour</strong><strong>Department</strong> <strong>of</strong> Public Services and AdministrationDecent Work Country ProgrammeEastern CapeEmployment Equity ActEmployment ServicesEmployment Services for South AfricaExtended Public Works ProgrammeExecutive CommitteeFederal Employers Mutual AssuranceFree StateGovernment Communication and Information ServicesHead OfficeHealth Pr<strong>of</strong>essions Council <strong>of</strong> South AfricaHuman Resource ManagementIntegrated Client DatabaseIntegrated Claims ManagementInformation and Communication TechnologyInspection and Enforcement ServicesInternational <strong>Labour</strong> OrganisationIntegrated National Disability StrategyKwaZulu-Natal<strong>Labour</strong> Market Information and StatisticsLimpopo<strong>Labour</strong> Policy and Industrial Relations<strong>Labour</strong> Relations Act


KRAMBDCM&EMISSMOUMPUMTSFMTEFNCNEDLACNTOHSPDPDPPESPFMAPMOPPPPTSDPWDQMSRAFRMARMEROESAPSCMSDIPSEFSMSSOESPSTEFISWOTTCOIDTTDUIFWCWSP---------------------------------------Key Result AreaMedical Billing Document ControlMonitoring and EvaluationMinimum Information Security SystemMemorandum <strong>of</strong> UnderstandingMpumalangaMedium Term Strategic FrameworkMedium Term Expenditure FrameworkNorthern CapeNational Economic Development and <strong>Labour</strong> CouncilNational TreasuryOccupational Health and SafetyPermanent DisablementPersonal Development PlanPublic Employment ServicesPublic Finance Management ActProject Management OfficePublic Private PartnershipPost Traumatic Stress DisorderPeople with disabilitiesQuality Management SystemRoad Accident <strong>Fund</strong>Rand Mutual AssuranceResearch Monitoring and EvaluationReturn <strong>of</strong> EarningsSystem Application ProgrammesSupply Chain ManagementService Delivery Improvement PlanSheltered Employment FactoriesSenior Management ServicesState Owned EnterprisesStrategic PlanShort Term Financial IndexStrengths,Weaknesses, Opportunities and ThreatsTechnical Committee on Occupational Injuries and DiseasesTotal Temporary DisablementUnemployment Insurance <strong>Fund</strong>Western CapeWork Place Skills Plan


Table <strong>of</strong> Contents1.General Information.............................................................................................1Organisational Structure ..............................................................................................................................3CF Board members .........................................................................................................................................4Legislative mandate and other mandates ....................................................................................................5Commissioner’s Overview .............................................................................................................................62.2.12.22.32.42.52.62.72.82.92.102.112.122.13Governance................................................................................................................10Introduction.....................................................................................................................................................10<strong>Compensation</strong> Board.....................................................................................................................................10Mandate <strong>of</strong> the Board....................................................................................................................................10Board Composition........................................................................................................................................10Board Induction...............................................................................................................................................12Delegation <strong>of</strong> Authority.................................................................................................................................13Board Committees.........................................................................................................................................14Finance and Investment Committee...........................................................................................................14Assessments and Benefits Committee.......................................................................................................16Technical Committee for Occupational Injuries and Diseases.............................................................18Strategic and Operational Committee ......................................................................................................20Audit Committee............................................................................................................................................21Governance <strong>of</strong> Risk ........................................................................................................................................233.3.13.23.33.43.53.63.73.83.93.10Information on Predetermined Objectives.............................................26Overall Performance .....................................................................................................................................26Budgeted <strong>Fund</strong>s...............................................................................................................................................42Aim <strong>of</strong> budgeted funds .................................................................................................................................43Summary <strong>of</strong> Programmes .............................................................................................................................43Key strategic objectives achievements ......................................................................................................46Overview <strong>of</strong> the service delivery environment for 2011/12 ..............................................................50Overview <strong>of</strong> the organisational environment for 2011/12 ...................................................................51Key policy developments and legislative changes....................................................................................52CF Revenue, Expenditure, and other specific topics ..............................................................................53Overall Programme Performance ..............................................................................................................56


4.4.14.24.34.64.74.84.94.104.11<strong>Annual</strong> Financial Statements<strong>Report</strong> <strong>of</strong> the Audit Committee ................................................................................................................66<strong>Report</strong> <strong>of</strong> the Accounting Officer(s) .........................................................................................................69<strong>Report</strong> <strong>of</strong> the Auditor-GeneralStatement <strong>of</strong> Financial Position............................................................................65.................................................................................................................79..................................................................................................................85Statement <strong>of</strong> Financial Performance ........................................................................................................86Statement <strong>of</strong> changes in Net Assets .........................................................................................................87Cash Flow Statement ..................................................................................................................................88Statement <strong>of</strong> Accounting Policies ...............................................................................................................89Notes to the <strong>Annual</strong> Financial Statements .............................................................................................985.5.15.25.35.45.55.65.75.85.95.105.115.125.13Human Resource Management....................................................................124Service Delivery............................................................................................................................................124Expenditure ...................................................................................................................................................125Employment and Vacancies ........................................................................................................................127Job Evaluation ...............................................................................................................................................128Employment Changes ..................................................................................................................................129Employment Equity ......................................................................................................................................131Performance Rewards .................................................................................................................................135Foreign Workers ...........................................................................................................................................137Leave Utilisation............................................................................................................................................137HIV and AIDS & Health Promotion Programme ..................................................................................140<strong>Labour</strong> Relations ..........................................................................................................................................141Skills Development .....................................................................................................................................143Injury on Duty ...............................................................................................................................................1516.6.16.2Information and Communication Technology and Call Centre..152Information and Communication Technology ........................................................................................152Call Centre.....................................................................................................................................................153


Chapter I. General InformationVision, Mission and ValuesVisionTo be an employer <strong>of</strong> choice and an internationally reputable provider <strong>of</strong> <strong>Compensation</strong> for OccupationalInjuries and Diseases, rehabilitation and reintegration services.MissionTo utilise\leverage automated solutions to provide efficient, quality, client-centric and accessible<strong>Compensation</strong> <strong>Fund</strong> services.To ensure effective rehabilitation and re-integration services, through reputable (proven) programmes.To ensure financial viability through efficient collections and prudent investments.To promote job creation initiatives through social responsible investments.To develop and retain a competent and content workforce.ValuesWe treat employees with care, dignity and respectWe respect and promote:- Client centred services- Accountability- Integrity and ethical behaviourLearning and developmentWe live the Batho Pele PrinciplesWe live the principles <strong>of</strong> the <strong>Department</strong>'s Service CharterWe inculcate these values through our performance management system1


<strong>Report</strong>ing FrameworkThe following represents the reporting framework <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong>:MINISTER OF LABOURCOMPENSATIONBOARDBOARDSUB-COMMITTEESDIRECTOR-GENERALLABOURAUDITCOMMITTEECOMPENSATION COMMISSIONER2


Organisational Stucture<strong>Compensation</strong>CommissionerMr ShadrackMkhontoD: InternalAuditMs Tshidi IkanengChief FinancialOfficerMs Thembeka PuziD: OrganisationalEffectivenessMr SimonNkhabelaneD: HumanResourceManagementMrs Thembi MolekoD: MedicalPaymentsMr A.K PillayD: MedicalServivesMs Kefilwe TselaneD: <strong>Compensation</strong>Mr BasimaneDingaanActingProgrammeManagerMr SimonNkhabelaneChiefInformationOfficerMr Vkash SirkissonActing ChiefDirector:HRMMrs Thembi MolekoD. IncomeMs Ella NtshabeleD: Financial <strong>Report</strong>ingMr Pitsi MolotoDD: OrganisationalPerfomance andEvaluationMr MadodanaTuntulwanaDD: RiskManagementMr TwanaMakhubelaDD:CommunicationsMs DikentshoSeaboD: Financial ControlMs Pumla MjoliSnr Legal AdminOfficer:Mr OrphanLetsokoSnr Legal AdminOfficer:Ms NontembekoMathe-NdlaziSnr Legal AdminOfficer:Mr AndileSolwandleD: Supply ChainManagement -Mr LeonVan der Westhuizen3


CF Board MembersMr.W. Shisana(HPCSA)Mr. G. McIntosh*(FEMA)Mr.T. Lamati(<strong>Department</strong> <strong>of</strong><strong>Labour</strong> OHS)Mr. M. Mngqibisa(National Treasury)Mr. P. Magane(CEPPWAWU)Ms.TT. Pugh(FEMA)Mr. J. Singh(RMA)Mr. S. Motloung(FEDUSA)Mr. M. Majola(BUSA)Mr. N.Weltman(BUSA)Ms. B. Modise(NACTU)Mr. S.Tsiane(NUMSA)Mr. F. Xaba*(BUSA)Ms. J. Bodibe(COSATU)Dr. L. Dzingwa(<strong>Department</strong> <strong>of</strong>Health)* Alternate member4


Legislative and other mandatesConstitutional mandateThe mandate <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> is derived from Section 27 (1)(c) <strong>of</strong> the Constitution <strong>of</strong> theRepublic <strong>of</strong> South Africa. In terms <strong>of</strong> this act, all South Africans have a right to social security.The<strong>Compensation</strong> <strong>Fund</strong> is then mandated to provide social security to all injured and diseased employees.Legislative mandateThe <strong>Compensation</strong> <strong>Fund</strong> is a public entity <strong>of</strong> the <strong>Department</strong> <strong>of</strong> <strong>Labour</strong>. The <strong>Fund</strong> administers the<strong>Compensation</strong> for Occupational Injuries and Diseases Act no. 130/1993 as amended by the COIDA 61/1997.The main objective <strong>of</strong> the Act is to provide compensation for disablement caused by occupational injuries ordiseases sustained or contracted by employees, or for death resulting from such injuries or diseases, andprovide for matters connected therewith.The <strong>Fund</strong> generates its revenue from levies paid by employers, which consists mainly <strong>of</strong> annual assessmentspaid by registered employers on a basis <strong>of</strong> a percentage or fixed rate <strong>of</strong> the annual earnings <strong>of</strong> theiremployees. The COID Act, however, makes provision for a minimum assessment to ensure that theassessment is not less than the administration costs incurred.The operations <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> are also affected by the following legislation:Public Finance Management Act, <strong>of</strong> 1999 as amendedOccupational Health and Safety Act, 1993NEDLAC Act, 1994<strong>Labour</strong> Relations Act, 1995, as amendedBasic Conditions <strong>of</strong> Employment Act, 1997, as amendedEmployment Equity Act, 1998Skills Development Act,1998 as amendedUnemployment Insurance Act, 2001 as amendedUnemployment Insurance Contributions Act, 20025


Commissioner’s OverviewIntroductionIt is <strong>of</strong> great honour to present the <strong>Compensation</strong> <strong>Fund</strong> <strong>Annual</strong> <strong>Report</strong> for the financial year 2011/12 interms <strong>of</strong> the Public Finance Management Act, 1999. The report highlights the progress made in achieving thestrategic and operational goals <strong>of</strong> the <strong>Fund</strong>, as well as giving a view <strong>of</strong> the way forward in improving servicedelivery. The programmes and achievements reflected in this <strong>Annual</strong> <strong>Report</strong> illustrate the critical role playedby the <strong>Compensation</strong> <strong>Fund</strong> in strengthening social protection and providing social safety net to South Africans.The milestones in this <strong>Annual</strong> <strong>Report</strong> also illustrate the role played by the <strong>Compensation</strong> <strong>Fund</strong> in shaping ouridentity as a social security institution, which is founded on the noble principles <strong>of</strong> equality to social safetyand human dignity for all.Highlights <strong>of</strong> the yearIn 2011/12 financial year, the <strong>Fund</strong> paid R205,150 compensation claims amounting to R549, 000, 702 andmedical claims amounting to R1, 882,372, 383. In an effort to improve service delivery and addressthe capacity challenges experienced by the <strong>Fund</strong>, the revised <strong>Compensation</strong> <strong>Fund</strong> organisational structurewas approved by the Minister <strong>of</strong> <strong>Labour</strong> in consultation with the Minister <strong>of</strong> Public Service andAdministration in August 2011. Preparations are being made to implement the structure with effect from1 October <strong>2012</strong>.The decentralisation <strong>of</strong> COIDA services will be fully rolled out to two provinces in thefollowing year and to the other provinces at a later stage.A Change Management and Employee Engagement Strategy, as well as a Communication Plan that describes“how and when” various stakeholders within the <strong>Fund</strong> will be kept informed about the services <strong>of</strong> the<strong>Fund</strong> and priority projects implemented during the year. Change management activities conducted as part<strong>of</strong> the strategy included communication <strong>of</strong> change through internal initiatives such as, directorate meetings,messages through posters and e-mails, and Commissioner's staff meetings.The <strong>Fund</strong> participated in the IDTT discussions for social security reforms and contributed positively towardsthe finalisation <strong>of</strong> the Government Consolidated Paper on Social Security Reforms, which was submitted toCabinet in March <strong>2012</strong>.The <strong>Fund</strong> has made considerable progress with regard to Strengthening Civil Society<strong>Fund</strong>, through funding and monitoring <strong>of</strong> civil society projects. As an effort to strengthen policy advocacy, the<strong>Compensation</strong> <strong>Fund</strong> through the DOL Strengthening Civil Society <strong>Fund</strong> has identified and funded sixnon–pr<strong>of</strong>it organisations through which the COIDA and Occupational Health and Safety Policy is advocatedby, amongst other things, developing curricula and training shop stewards in the various industries.The social responsible investments created by the <strong>Fund</strong> will in future focus on creating more jobs andcontribute towards alleviating unemployment. The <strong>Fund</strong> will need to ensure that social investments andwork opportunities comply with the principles <strong>of</strong> equal and universal access.6


In the year under review, the <strong>Fund</strong> was actively involved in implementing information technology initiatives,which were aimed at automating processes and improving services.The focus has been on the integratedclaims management and financial systems for the <strong>Fund</strong> which went live in October 2011. A phase II projecthas been initiated and several additional enhancements are being pursued through to improve these systems.Part <strong>of</strong> these enhancements include, among others, changes relating to the ROE website and the electronicreporting <strong>of</strong> accidents.The <strong>Fund</strong> embarked on a process <strong>of</strong> upgrading its call centre with the aim <strong>of</strong> improving access and its image.The IVR Customer Satisfaction Option and the Walk-in Centre Self-service Kiosk were implemented.The presentation <strong>of</strong> this <strong>Annual</strong> <strong>Report</strong> coincides with ongoing efforts to stabilise and capacitate the <strong>Fund</strong> todischarge its social security responsibilities and to be an employer <strong>of</strong> choice.These efforts relate to, inparticular, change management in terms <strong>of</strong> introducing a new performance culture and organisational ethics.At the end <strong>of</strong> the year under review the vacancy rate was 3.3 %.The <strong>Fund</strong> will continue to ensure that thefilling <strong>of</strong> vacant positions is prioritised in order to maintain its vacancy rate.During this financial year the <strong>Fund</strong> implemented the Communication Strategy, stakeholders were informedthrough print and electronic media about the services <strong>of</strong> the <strong>Fund</strong> and the direction which the <strong>Fund</strong> is taking.The <strong>Compensation</strong> Commissioner, alongside the Board, ensured that the CF's plans to improve servicedelivery through decentralisation were shared with the stakeholders. Part <strong>of</strong> the efforts made were to conductradio interviews in different languages and discussing the promotion <strong>of</strong> CF's services.Challenges for the yearThe 2011/12 financial year presented many challenges that prevented the <strong>Fund</strong> from fulfilling its legislativemandate optimally. These challenges fall into two categories, internal challenges and those that are externalor limited to the influence <strong>of</strong> the <strong>Fund</strong>. The external challenges, which had an impact on the <strong>Fund</strong>'s ability torender services effectively, related to the submission <strong>of</strong> incomplete information and/or documentation byemployers and delays in the submission <strong>of</strong> banking details by beneficiaries.With regards to the implementation <strong>of</strong> the new SAP system, there have been challenges in stabilising andenhancing the system and finalising the process <strong>of</strong> data migration.The stabilisation <strong>of</strong> the SAP system hasnegatively affected the turnaround time in the processing <strong>of</strong> compensation claims and payments there<strong>of</strong>.Fraudulent activities are still negatively affecting the assets <strong>of</strong> the <strong>Fund</strong>. Efforts are being made to improvesecurity, internal controls and risk management processes.Financial viabilityAlexander Forbes Financial Actuaries performed the actuarial valuation <strong>of</strong> the <strong>Fund</strong> based on the AuditedManagement Accounts <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> as at 31 March <strong>2012</strong>.7


Summary <strong>of</strong> Actuarial <strong>Report</strong>The <strong>Fund</strong> should hold an outstanding claims reserve <strong>of</strong> R4.9 billion as at 31 March <strong>2012</strong>(R5.2 billion: 31 March 2011).The liability accounting for what will be paid to pensioners for the current yearshould be R12.9 billion (R10.4 billion: 31 March 2011).The <strong>Fund</strong> showed a surplus <strong>of</strong> R2.0 billion in the 2011/12 financial year (R3.6 billion: 2010/11).The <strong>Fund</strong> has an accumulated surplus <strong>of</strong> R14.2 billion as at 31 March <strong>2012</strong> (R12.1 billion: 2010/11).The <strong>Fund</strong> was therefore in a sound financial position at 31 March <strong>2012</strong>.Year aheadThe <strong>Fund</strong> will be focussing on fundamental policy changes that will change the way we conduct business.One <strong>of</strong> the initiatives will be to amend the <strong>Compensation</strong> for Occupational Injuries and Diseases Act, whichwill incorporate a chapter on rehabilitation and reintegration <strong>of</strong> injured workers.The amendment <strong>of</strong> COIDAwill create a policy environment for rehabilitation, re-integration, and return-to-work for injured and diseasedworkers. Underlying this policy will be the Early Return to Work that will ensure that the injured workerreceives a holistic treatment and regains their dignity. The draft amendment <strong>of</strong> COIDA including issues <strong>of</strong>rehabilitation and reintegration will be tabled at NEDLAC for consultation with stakeholders.In the new financial year the <strong>Fund</strong> will launch the electronic submission <strong>of</strong> Return Of Earnings on-line,which will enable employers to file their assessments on-line and thus improving revenue collection.Through its social responsible investments, the <strong>Fund</strong> will contribute towards reducing youth unemployment,poverty, and inequality through targeted job creation projects and facilitation <strong>of</strong> access to employmentopportunities. The <strong>Fund</strong> will, in collaboration with Sheltered Employment Factories, facilitate accessto employment opportunities through targeted job creation projects over a period <strong>of</strong> three years.The <strong>Fund</strong>will be implementing the new organisational structure and COIDA services will be rolled out in full to twoprovinces namely Gauteng and Western Cape. In the implementation <strong>of</strong> the organisational structure, the<strong>Fund</strong> will be prioritising people with disabilities to support the right to dignity and economic independence.This effort will improve service delivery while keeping on a radar, job creation initiatives.Based on the recommendations <strong>of</strong> the Customer Satisfaction Survey, the <strong>Fund</strong> will be implementing aChange Management Programme to deal with the human aspect <strong>of</strong> change taking place within the <strong>Fund</strong>.This will be prioritised together with the development and implementation <strong>of</strong> the Employee WellnessStrategy.The management <strong>of</strong> <strong>Compensation</strong> <strong>Fund</strong> will be putting efforts to improve financial information and thedevelopment <strong>of</strong> an effective system <strong>of</strong> internal controls. The <strong>Fund</strong> will also be focussing on contractmanagement to make sure that value for money is derived for all services provided.8


AppreciationI would like to extend my gratitude to the honourable Minister <strong>of</strong> <strong>Labour</strong> Ms Oliphant for the unwaveringsupport she has given to the <strong>Fund</strong> and the Director-General Mr. Nkosinathi Nhleko for guidance andunderstanding.I would like to thank the <strong>Compensation</strong> Board and the Executive Committee <strong>of</strong> the <strong>Fund</strong> for theirunwavering support and commitment. I also want to thank all staff members <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> fortheir commitment and their valuable contribution, <strong>of</strong>ten in difficult times.I wish to thank all our clients and business partners. We trust that they are experiencing a positive impactwe are making to simplify our interface with them and improve their experience with us.It is through your support that the <strong>Compensation</strong> <strong>Fund</strong> has managed to successfully deal with most <strong>of</strong> thechallenges it faced in the year under review. The <strong>Fund</strong> will strive to achieve more in the next financial year.Your support will always be highly appreciated.Shadrack Mkhonto<strong>Compensation</strong> Commissioner9


Chapter 2. Governance2.1 IntroductionThe principle <strong>of</strong> good corporate governance espoused in King III guides the operations <strong>of</strong> the<strong>Compensation</strong> Board.The Board believes that it complies with the King Code <strong>of</strong> Corporate GovernancePractice and Conduct.The <strong>Compensation</strong> Board has continued to advise the Minister <strong>of</strong> <strong>Labour</strong> on strategic and operationalchallenges facing <strong>Fund</strong>, working together with the <strong>Compensation</strong> <strong>Fund</strong> Management in an endeavour toeffectively and efficiently achieve the objective <strong>of</strong> the <strong>Fund</strong>.2.2 <strong>Compensation</strong> BoardThe <strong>Compensation</strong> Board is a statutory body <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> that advises the Minister <strong>of</strong><strong>Labour</strong> on policy matters, annual benefit increases, appointment <strong>of</strong> assessors and amendments to the<strong>Compensation</strong> for Occupational Injuries and Diseases Act (COIDA). Representatives are from organisedbusiness, organised labour, government, mutual assurance companies related to the <strong>Fund</strong> and medicalexperts.All members represent the interests <strong>of</strong> the <strong>Fund</strong> on corporate governance and their respectiveconstituencies on matters <strong>of</strong> service delivery.2.3 Mandate <strong>of</strong> the BoardThe <strong>Compensation</strong> Board is established in terms <strong>of</strong> section 10 <strong>of</strong> the <strong>Compensation</strong> for OccupationalInjuries and Diseases Act, 1993 (Act No. 130 <strong>of</strong> 1993) as amended.The Board's function is to advise the Minister on the following:I. Matters <strong>of</strong> policy arising out <strong>of</strong> or in connection with the application <strong>of</strong> COIDA.II. The nature and extent <strong>of</strong> the benefits that shall be payable to employees or dependents <strong>of</strong> employees,including the adjustment <strong>of</strong> existing benefits.III.The amendment <strong>of</strong> the COID Act.2.4 Board CompositionThe Board members bring with them a wide range <strong>of</strong> skills, business acumen, independent judgement andexperience on various issues, including strategy development, performance and general leadership whilst the<strong>Compensation</strong> <strong>Fund</strong> Senior Managers bring in pr<strong>of</strong>ound functional experience and an understanding <strong>of</strong> thebusiness <strong>of</strong> the <strong>Fund</strong>.10


Table 1: <strong>Compensation</strong> <strong>Fund</strong> Board MembersName Organisation PrincipalMemberAlternativeMemberAppointmentDateMr. B. SinghRMAV18/18/08Ms.T.T. PughFEMAV18/18/08Pr<strong>of</strong>. M.S. MokgokongHPCSAVResignedDr. R.B. CrouchHPCSAVResignedMr. N.WeltmanBUSAV18/18/08Mr. M. MajolaBUSAV18/18/08Dr. L. NdeluDep. <strong>of</strong> HealthVResignedDr. L.S. DzingwaDep. <strong>of</strong> HealthV01/09/11Mr.T. LamatiDep. <strong>of</strong> Health OHSV01/04/09Mr. M. MngqibisaNational Treasury (GPAA)V18/18/08Mr. S.TsianeCOSATUV18/18/08Mr. P. MaganeCOSATUV18/18/08Ms. J. BodibeCOSATUV18/18/08Mr. S. MotloungFEDUSAV18/18/08Ms. B. ModiseNACTUV18/18/08Dr.T. Kaipa- BalfourBUSAV18/18/08Mr. E. LefhuguRMAV18/18/08Mr. G. McIntoshFEMAV18/18/08Mr.W. ShisanaHPCSA PrincipalV18/18/08Mr. F. XabaBUSAV18/18/08Mr. S. DevaBUSAV18/18/0811


2.5 Board InductionThe <strong>Compensation</strong> Board induction takes place when new members are appointed, in order to familiarisethem with the <strong>Fund</strong>'s strategy, operation, risk management procedures, governance frameworks and thethmember's responsibilities.An induction workshop was last conducted on the 10 November 2010, and thefollowing members attended the programme.Table 2: Schedule <strong>of</strong> attendance <strong>of</strong> the Induction WorkshopNames & Surnames 10 Nov 20101. Dr. R. Crouch2. Mr. S. Motloung3. Ms. L. Ndelu4. Mr. G. McIntosh5. Mr. P. Magane6. Mr. J. Singh7. Mr. S. Mngqibisa8. Ms.T. Pugh9. Pr<strong>of</strong>. M. Mokgokong10. Mr. M. Majola11. Mr. N.Weltman12. Dr.T. Kaipa- Balfour13.Mr. F. Xaba14.Mr. S. Deva15. Mr. S.Tsiane16. Mr. L. Lamati17. Ms. J. Bodibe18. Ms. B. Modise19. Mr.W. Shisana12


2.6 Delegation <strong>of</strong> AuthorityAccording to the <strong>Compensation</strong> for Occupational Injuries and Diseases Act (COIDA), the Director-Generalmay designate any <strong>of</strong>ficial in the Public Service to chair meetings <strong>of</strong> the <strong>Compensation</strong> <strong>Fund</strong> Board.stThe Director-General appointed Mr. M. Mgqibisa as the Board Chairperson on the 1 September 2010.The Board is also reviewing certain section <strong>of</strong> COID Act for amendments, in order to improve governance.The Board Secretariat is currently co-ordinated from the Planning, Monitoring and Evaluation unit.The following is the schedule <strong>of</strong> attendance <strong>of</strong> Board meetings by all Board members.Table 3: Schedule <strong>of</strong> attendance <strong>of</strong> Board Meetings= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames 25 / 05 / 2011 07 / 09 / 2011 28 / 09 / 2011 23 / 11 / 2011 15 / 02 / <strong>2012</strong>1. Mr. M. Mngqibisa*(Chairperson)APAP2. Mr. J. SinghMr Matshidze(ALT)APMr Matshidze(ALT)3. Ms T. Pugh4. Ms. J. BodibeAP5. Ms. B. ModiseAP6. Mr. S.TsianeAP7. Dr. L. NdeluResigned _ _ _8. Mr. L. DzingwaA A A13


Names & Surnames25 / 05 / 2011 07 / 09 / 2011 28 / 09 / 2011 23 / 11 / 2011 15 / 02 / <strong>2012</strong>9. Mr. N.WeltmanAAPA10. Dr.T.Kaipa-BalfourAAPAP11. Mr. G. McIntoshAP12. Mr. P. MaganeAPAAP13. Dr. CrouchResigned__ _ _14. Mr.W. Shisana15. Mr. F. Xaba16. Mr.T. LamatiAAAAPA17. Mr. S. MotloungAP2.7 Board CommitteesConsistent with King III and best practices, the Board has established technical sub-committees to assist inadvising the Board in order to efficiently and effectively achieve its objectives. Each sub-committee has amandate outlining authority delegated to it by the Board. The mandate <strong>of</strong> each sub-committee sets out thepurpose, composition, terms <strong>of</strong> reference and reporting responsibilities.The Board has established the following sub-committees:Finance and Investment Committee (FIC)Assessment and Benefits Committee (ABC)Technical Committee on Occupational Injuries and Diseases (TCOID)Strategic and Operational Committee (STRATOP)2.8 Finance Investment Committee (FIC)CompositionThe Committee will be represented as follows:2.8.1 The Board must appoint members <strong>of</strong> the Committee, who shall be non-executive directors <strong>of</strong>the Board14


2.8.2 The Committee shall comprise <strong>of</strong> at least Three (3) members representing the Board2.8.3 Representative(s) from Finance have standing invitation; other <strong>Department</strong>s/ Executive Managers maybe invited as and when required2.8.4 Board Secretariat will oversee the proceedings <strong>of</strong> all meetings2.8.5 The Committee may invite any other personnel, party, experts with Financial/Investment experienceto the meeting when deemed necessary2.8.6 The Board nominates alternative members to stand in the committee,2.8.7 Members <strong>of</strong> Committee must have knowledge and experience with regard to FAIS Act and otherFinance/Investment related practices2.8.8 Committee members are nominated to serve on the Committee for the period/term that isconsistent or equal to Board members2.8.9 Members may serve more than one (1) term, provided it is confirmed by the BoardMandateThe core mandates <strong>of</strong> the Committee emanate from:COIDARegulations issued in terms <strong>of</strong> COIDAFAIS- Financial Advisory and Intermediary Services Act, 2002 (Act 37 <strong>of</strong> 2002)PFMA and its Regulations, andOther applicable legislation, directives Financial/Accounting Standards and best practicesDuties and responsibilities <strong>of</strong> the FICSubject to the powers and duties <strong>of</strong> the Board and the requirements <strong>of</strong> the Act, the FIC will perform thefollowing duties:Depositors <strong>Fund</strong>Review and recommend to the Board, investment policy and strategy in respect <strong>of</strong> depositors fundOversee the implementation <strong>of</strong> investment decisionsMonitor performance <strong>of</strong> investments on a quarterly basis<strong>Report</strong> the activities <strong>of</strong> the FIC to the board on issues relating to investment <strong>of</strong> depositors fundFinanceReview and recommend to the Board, Finance policies and strategy in respect <strong>of</strong> the <strong>Fund</strong>The FIC will report to the Board about the <strong>Annual</strong> Financial Statements (Financial position) <strong>of</strong> the <strong>Fund</strong>(without taking away Audit Committee mandate)The FIC, in conjunction with business units/Directorates , reports to the Board about status <strong>of</strong> audit opinionand other related mattersThe FIC will present to the Board, the monthly management and financial statements/information15


Table 4: Schedule <strong>of</strong> attendance <strong>of</strong> Investment Committee= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames 05 / 08 / 2011 24 / 10 / 2011 25 / 01 / <strong>2012</strong> 12 / 12 / 2011 15 / 03 / <strong>2012</strong>1. Mr. S.Tsiane*2. Mr. F. XabaAP3. Mr. M. MngqibisaAPAPA4. Ms. J. BodibeA A A A2.9 Assessments and Benefits CommitteeCompositionThe Committee will be composed <strong>of</strong> the following representatives:2.9.1 All representatives (7 members) <strong>of</strong> various constituencies as represented on the Board.2.9.2 All Executive Managers/Directors representing all <strong>Department</strong>s within the <strong>Fund</strong> havestanding/permanent invitation to attend committee meetings. Director may bring their supportingmanagers/representative as and when they considered necessary.2.9.3 The Committee may invite any other personnel, party to the meeting when deemed necessary.2.9.4 The Board will nominate alternative members to stand in the Committee.2.9.5 Committee will nominate a coordinator who will serve as chairperson during meetings.2.9.6 Committee members are nominated to serve the period <strong>of</strong> three (3) years, in line with main Board term.2.9.7 Members may serve more than one (1) term, provided it is confirmed by the Board.2.9.8 The Board Secretariat will provide secretariat services to the Committee.MandateThe core mandates <strong>of</strong> the committee emanate from COIDA and are found in the following sections <strong>of</strong>the Act:Sections 47-64: Determination and calculation <strong>of</strong> benefits and or compensationSections 80-89: Obligations and Assessment <strong>of</strong> employersRegulations issued in terms <strong>of</strong> COIDAPFMA and its Regulations, andOther applicable legislation and directives16


Functions and responsibilities <strong>of</strong> the ABCThe Assessments and Benefits Committee will review, investigate, monitor, report and recommend to theBoard on matters related to:Policies on assessments and benefits and compensation payable.Obligations, registration and assessment <strong>of</strong> employers (sections 80-89).Raising <strong>of</strong> provisional assessments.Determination and revision <strong>of</strong> assessments and standard rates.Benefits and compensation payable (Sections 47-64) in terms <strong>of</strong> the Act.Medical fees payable in terms section 76 <strong>of</strong> the Act.Information contained in the quarterly reports.Any other matters relating benefits payable as well as assessments <strong>of</strong> employers.The Committee, through chairperson, will report to the Board on its functions and also makerecommendations regarding the mandate, including reports on Scheduled Benefits in November andsection 76 benefits payable in February.Table 5: Schedule <strong>of</strong> attendance <strong>of</strong> the Assessments & Benefits Committee= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames17 / 08 / 2011 04 / 10 / 2011 09 / 11 / 2011 13 / 12 / 2011 23 / 01 / <strong>2012</strong>1. Ms. J. Bodibe*2. Mr. G. McintoshA3. Ms. B. Modise4. Mr. S. Motloung5. Ms.T. PughA6. Mr. F. XabaAPA7. Mr. N.WeltmanAAAAA8. Mr. P. Stoop APA17


2.10 Technical Committee For Occupational Injuries And DiseasesCompositionThe composition <strong>of</strong> the Committee will consist <strong>of</strong>:2.10.1 The Chairperson <strong>of</strong> the Committee is the member <strong>of</strong> the Board (nominated by the Board or theCommittee).2.10.2 All Executive Managers/Directors representing all <strong>Department</strong>s within the <strong>Fund</strong> havestanding/permanent invitation to attend committee meetings. Executive Manager may bring theirsupporting managers/representative as and when they considered necessary.2.10.3 The Committee may nominate the meeting chairperson in the absence <strong>of</strong> the Chairperson2.10.4 One <strong>of</strong>ficial nominated by the <strong>Department</strong> <strong>of</strong> Health.2.10.5 One <strong>of</strong>ficial nominated by the <strong>Department</strong> Mineral Resources.2.10.6 Five persons representing organized labour.2.10.7 Five persons representing organized business.2.10.8 Members are nominated for a period <strong>of</strong> three (3) years, which is in line with term <strong>of</strong> Board members2.10.9 Members can serve more than one term provided it is confirmed by the Board and the<strong>Compensation</strong> Commissioner.2.10.10 The Committee can identify and invite technical experts to assist the Committee with a specificissue that is related to their areas <strong>of</strong> expertise.2.10.11 The Committee may consult with any person or group who may have an interest in the matter(s)under investigation.2.10.12 The Board Secretariat will provide secretariat functions to the Committee.MandateThe core mandate <strong>of</strong> the committee emanates from COIDA and other legislativeframework may include:Occupational Health and Safety ActRegulations issued in terms <strong>of</strong> COIDAHealth ActPFMA and its RegulationsFunctions and responsibilities <strong>of</strong> the TCOID CommitteeThe Technical Committee for Occupational Injuries and Diseases will review, investigate, monitor, reportand make recommendations to the Board on matters related to policy formulation, such as:The policy on assessment and diagnosis <strong>of</strong> occupational injuries and diseases;The policy on evaluation <strong>of</strong> impairment from occupational diseases and injuries;The policy on certification <strong>of</strong> disability from occupational diseases and injuries; and review <strong>of</strong> existingguidelines and schedules and make necessary recommendations to the Board;Investigate the management <strong>of</strong> Occupational Injuries and Diseases and their impact on compensation;All the above matters must be investigated and reported, taking full cognizance <strong>of</strong> the corroboration withODMWA and COIDA;18


The committee may request for access to any documents or records <strong>of</strong> the ODMWA institutions thatmay assist it in the execution <strong>of</strong> its mandate;The committee, through the Chairperson, will report to the Board on its activities;On matters where there is more than one expert view or opinion, the drafting <strong>of</strong> a final report will collatethe various views with their supporting evidence with a view to facilitating discussions at the Board level;All final reports will be circulated to the committee prior to submission to the Board; andA schedule <strong>of</strong> all reports submitted to the Board will be kept. To assist with document management, allreports will be referenced and the submission dates will be documented.Table 6: Schedule <strong>of</strong> attendance <strong>of</strong> Technical Committee on Occupational Injuriesand Deseases (TCOID)= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames11 / 04 / 2011 19 / 07 / 2011 02 / 11 / 2011 17 / 01 / <strong>2012</strong>24 / 01 / <strong>2012</strong>1. Mr. S. Motloung*2. Ms. J. BodibeA3. Mr. W. DilotsotlheAP4. Mr. C. MbekeniAPAP5. Mr. A. Letshele6. Ms. J. MahlanguAAA7. Dr. D. MokobotoAPAPAA8. . Dr. D. KritzingerAAA9. Mr. L. DzingwaAAAA19


2.11 Strategic and Operational CommitteeCompositionThe Committee shall be composed <strong>of</strong> the following representatives:2.11.1 At least 5 representatives <strong>of</strong> the constituencies as represented on the Board.2.11.2 All EXCO members, representing all Directorates within the <strong>Fund</strong> have standing/permanent invitationto attend committee meetings.2.11.3 The Committee may invite any other personnel, party to the meeting when deemed necessary.2.11.4 The Board shall nominate alternative members to stand in the Committee.2.11.5 The committee shall nominate a coordinator who shall serve as chairperson during meetings.2.11.6 Committee members are nominated to serve the period <strong>of</strong> three (3) years, which is in line with themain Board term.2.11.7 Members may serve more than one (1) term, provided it is confirmed by the Board.2.11.8 The Board Secretariat shall provide secretariat services to the Committee.MandateThe core mandates <strong>of</strong> the committee emanate from:COIDARegulations issued in terms <strong>of</strong> COIDAPFMA and its Regulations, andOther applicable legislation and directivesFunctions and responsibilities <strong>of</strong> the Strategic and Operational CommitteeThe Strategic and Operational Committee shall review, investigate, monitor, report and makerecommendations to the Board, including the following functions:Oversee the implementation and progress <strong>of</strong> the <strong>Fund</strong> strategyIncorporates best practices/service delivery activities <strong>of</strong> the <strong>Fund</strong> as per COIDAProtect the reputation and image <strong>of</strong> the <strong>Fund</strong>Review and monitor internal and external communication and marketing strategiesIdentify, analyse and reporting on reliability and credibility <strong>of</strong> statistical informationEvaluate and analyse the performance <strong>of</strong> the <strong>Fund</strong>Incorporates best practices to brand and market the activities <strong>of</strong> COIDAProvide contribution on management structure and governance imperatives <strong>of</strong> the <strong>Fund</strong>Implementation <strong>of</strong> resolutions and directivesImplementation <strong>of</strong> “Batho Pele” PrinciplesAny other matters as assigned by the Board from time to time20


Table 7: Schedule <strong>of</strong> attendance <strong>of</strong> Strategic and Operational Committee= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames20 / 04 / 2011 16 / 08 / 2011 02 / 11 / 2011 02 / 02 / <strong>2012</strong>1. Mr. M. Majola*AP2. Ms. B. ModiseA3. Mr. S. Motloung4. Mr. S.TsianeA5. Mr. G. MclontoshAA6. Mr. P. MaganeA7. Ms. J. BodibeAA8. Mr. J. SinghAP9. Mr. F. XabaAPAP2.12 Audit CommitteeThe Audit Committee was established in terms <strong>of</strong> the PFMA and Treasury Regulations to assist the ExecutiveAuthority in fulfilling its oversight responsibility in terms <strong>of</strong> these statutes.The duties <strong>of</strong> the committee arebroadly defined in Section 51(1) (a) (ii) <strong>of</strong> the PFMA and Treasury Regulations issued in March 2005.21


2.12.1 CompositionSection 77 <strong>of</strong> the Public Finance Management Act, 1999 (Act No. 1 <strong>of</strong> 1999) regulates the membership <strong>of</strong>the Audit Committee.The Audit Committee will comprise <strong>of</strong> at least four independent members.The Chairperson is appointed by the Director-General in consultation with the Executive Authority.At leastonce during the term <strong>of</strong> membership will the Audit Committee meet with the Executive Authority or theMinister in charge <strong>of</strong> the <strong>Department</strong> <strong>of</strong> <strong>Labour</strong>.The Chairperson must not be in the employ <strong>of</strong> the <strong>Department</strong> <strong>of</strong> <strong>Labour</strong>.Members will be appointed for a four-year term <strong>of</strong> <strong>of</strong>fice.The Director-General has to concur with any termination <strong>of</strong> the services <strong>of</strong> a person serving on the AuditCommittee.A quorum for any meeting will be fifty percent plus one member.2.12.2 The Audit Committee CharterThe Audit Committee has adopted formal terms <strong>of</strong> reference as its Audit Committee Charter that has beenapproved by the <strong>Fund</strong>'s Board.The terms <strong>of</strong> reference do not replace the responsibilities in terms <strong>of</strong> the aboveAct and Regulations, but complement and clarify the role <strong>of</strong> the Audit Committee in terms <strong>of</strong> theirresponsibilities.The Committee has conducted its affairs in compliance with this charter and has discharged itsresponsibilities contained therein.The Charter is available on request from the <strong>Compensation</strong> <strong>Fund</strong>.2.12.3 Roles and ResponsibilitiesThe Audit Committee's roles and responsibilities include its statutory duties as required by Public FinanceManagement Act (PFMA) and Treasury Regulations issued in March 2005.Primarily the Audit Committee is established to assist the Board in discharging its duties relating to, amongothers:The safeguarding <strong>of</strong> assets,The operation <strong>of</strong> adequate systems and controls,Ensuring the preparation <strong>of</strong> accurate financial reporting and statements in compliance with all legalrequirements and accounting standards,Effective risk management,Ensuring good corporate governance,Ensuring the effectiveness <strong>of</strong> internal and external audit processes,Ensuring that the Codes <strong>of</strong> Governance Principles are maintained.2.12.4 Audit Committee Members and Attendance <strong>of</strong> MeetingsThe Chairman <strong>of</strong> the Board, <strong>Compensation</strong> Commissioner, Chief Financial Officer, Chief Audit Executive,External Audit and Executive Management attend meetings by invitation.During the year under review, the following meetings were held:22


Table 8: Schedule <strong>of</strong> attendance <strong>of</strong> Audit Committee meetings= PresentAP = ApologyA = Absent* = ChairpersonNames & Surnames06 / 04 / 201123 / 05 / 201127 / 05 / 201130 / 05 / 201114 / 06 / 201130 / 06 / 201126 / 07 / 201109 / 09 / 201103 / 10 / 201106 / 12 / 201119 / 12 / 201114 / 03 / <strong>2012</strong>1. Mr. K Buthelezi*2. Mr. G Nzalo3. Mr. S Makhubu4. Mr. F XabaAP2.13 Governance <strong>of</strong> Risk2.13.1 Fraud Prevention PlanAs required by section 29.1.1 <strong>of</strong> the Treasury Regulations, issued in terms <strong>of</strong> public Finance Management Act,No.1 <strong>of</strong> 1999, the <strong>Compensation</strong> <strong>Fund</strong> prepared a Fraud Prevention Plan to effectively manage the fraud risksto which the <strong>Fund</strong> is exposed. The Audit Committee is ensuring that Fraud Prevention Plan and Strategy isimplemented to minimize exposure to criminal acts, particularly fraud.The Risk Management Unit addressesthese threats. Its work covers risk assessment, fraud prevention, detection, response and investigation.Where serious fraud, corruption and irregularities are suspected, investigations are conducted to establishfacts to enable management to deal appropriately with the matter and prevent recurrence.Table 9: Statistical Investigation CasesTotalNumber<strong>of</strong> CasesEstimatedAmountInvestigationCompletedActual LossReferred toSAPSAmount refto SAPS208R 71,766,067 137 R 26,072,606 45 R 22,137,04223


One <strong>of</strong>ficial was dismissed for fraud during the year under review and a criminal case was opened with theSAPS for investigation.Graph 1: Statistics <strong>of</strong> cases per section completedPrior year cases reported to SAPS and Health Care ProvidersHealth Care Providers3 cases <strong>of</strong> fraud are on trial, 2 convictions and 4 under investigationEx <strong>of</strong>ficial6 ex-<strong>of</strong>ficials are on trial and 4 under investigation24


Graph 2: Statistical Fraud and Risk Awareness conducted2.13.2 Enterprise Risk ManagementRisk assessment was performed and updating <strong>of</strong> the risk registers by various risk owners. Risk Committee ischaired by an independent member and monitors the implementation <strong>of</strong> the risk control matrix, to ensurethe effectiveness <strong>of</strong> risk management.Risk champions were appointed and trained so that they can assist the risk owners on the implementation<strong>of</strong> the risk control measures.2.13.3 Security Risk ManagementIntegrated Security System was implemented at both <strong>Compensation</strong> and Benstra Buildings as the measuresto improve the security risk.Executive Management have submitted their vetting forms to State Security Agency for vetting, two alreadycleared and the rest are still waiting for the results.25

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