Case Study - Angus Soft Fruits - Scotland Food and Drink
Case Study - Angus Soft Fruits - Scotland Food and Drink
Case Study - Angus Soft Fruits - Scotland Food and Drink
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<strong>Case</strong> <strong>Study</strong> - <strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong>
‘Badge of Excellence’Winning the Supreme Award – as well as the ‘Retail – Fruitor Vegetable’ category – in 2008 has given <strong>Angus</strong> <strong>Soft</strong><strong>Fruits</strong> additional clout in the PR stakes. The firm also wonthe same retail category in the 2009 competition. Jill,who describes these awards as a ‘badge of excellence’,believes that the long-running awards scheme not onlyrecognises innovation within the food <strong>and</strong> drink industrybut actively encourages it.“Being able to say you are a winner on your packaging<strong>and</strong> point-of-sale material tells the consumer that youhave a high-quality product,” Jill points out. “We sell a lotof our product in the North of Engl<strong>and</strong> so it reinforcesour exacting st<strong>and</strong>ards <strong>and</strong> gives the people buying ourproduct extra confidence. Marketing <strong>and</strong> br<strong>and</strong>ing is a chieffocus for us so anything that can help get your messageacross to the end user should be exploited.”Marketing, suggests Jill, is one of the areasin which <strong>Scotl<strong>and</strong></strong> <strong>Food</strong> & <strong>Drink</strong> has the abilityto ‘really excel’. She continues “<strong>Scotl<strong>and</strong></strong> hasalways been very good at marketing whiskybut the rest of the industry has not been quiteas strong. <strong>Scotl<strong>and</strong></strong> <strong>Food</strong> & <strong>Drink</strong> can fill thatvoid by being our voice on a National <strong>and</strong>International platform.“Meanwhile, companies that are successful in the <strong>Scotl<strong>and</strong></strong><strong>Food</strong> & <strong>Drink</strong> Excellence Awards – <strong>and</strong> any other awardsfor that matter – should exploit the fantastic PR opportunitythat goes with that success. <strong>Scotl<strong>and</strong></strong> <strong>Food</strong> & <strong>Drink</strong> has anexcellent PR machine but the winners should shout aboutit from the rooftops too – put out your own press release<strong>and</strong> contact the trade press. We did <strong>and</strong> we now have anongoing dialogue with key publications like The Grocer.”However, there are other means of communication <strong>and</strong><strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong> has embraced the world of socialnetworking. While Jill accepts that not everyone is tunedinto this type of communication, it is a valuable form ofnetworking. “We use the <strong>Scotl<strong>and</strong></strong> <strong>Food</strong> & <strong>Drink</strong> website asan information hub <strong>and</strong> it was particularly useful when wefirst joined the organisation because we didn’t know whereit was based, how it was funded or how it was structured,”she explains.carbon-neutral company <strong>and</strong> continueto enhance our environmental credentials.”Looking ahead to 2010 <strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong> predicts an‘exciting year’ with the Good Natured br<strong>and</strong> recentlybolstered by the introduction of salads <strong>and</strong> Splendid Spudspotatoes. “There’s going to be a lot happening for us overthe next 12 months as we grow our award-winning GoodNatured br<strong>and</strong> further,” confirms Jill, “<strong>and</strong> we hope to forgean even stronger working relationship with <strong>Scotl<strong>and</strong></strong> <strong>Food</strong>& <strong>Drink</strong>.“I think one of the key highlights of ourpartnership with the organisation so far hasbeen their willingness to listen to us,” she says.“Paul McLaughlin <strong>and</strong> the team – <strong>and</strong> I stress that it is a verysmall team – don’t just pay us lip service; they listen, digest<strong>and</strong> take our views on board. You have to look beyond themembership fee <strong>and</strong> get involved.”It’s in our nature<strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong>, owner of the award-winning GoodNatured br<strong>and</strong>, is one of the leading suppliers ofstrawberries, raspberries, blueberries <strong>and</strong> blackberriesto UK multiple retailers. Established in 1994 by softfruit growers Lochy Porter, his father Willie <strong>and</strong> cousinJames Gray, the company aims to represent growerssupplying fresh, quality produce – at an affordable price –throughout the year.Fast gaining a reputation for R&D as well as the qualityof its produce, <strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong> has invested heavily inthe facilities – <strong>and</strong> people – to enable it to focus on thebreeding of new varieties such as its AVA strawberries<strong>and</strong> the development of new production techniques.As a grower-owned <strong>and</strong> managed business, it can alsoreact quickly to changing market requirements at aproduction level.Alliances with partners in Holl<strong>and</strong> <strong>and</strong> Spain allow AVAstrawberries to be available for an extended season, fromApril through to November. At home, the majority of fruit issourced from the producer organisation, <strong>Angus</strong> Growers,which is currently exp<strong>and</strong>ing into Engl<strong>and</strong> as a direct resultof increased dem<strong>and</strong> for the company’s product.For more information on <strong>Angus</strong> <strong>Soft</strong> <strong>Fruits</strong> please visit:www.angussoftfruits.co.uk.“It’s great for keeping up-to-date with industry news <strong>and</strong>events <strong>and</strong> we also find the ezine really useful. However, wesee ourselves as a very ‘green’ br<strong>and</strong> <strong>and</strong> all our packagingis fully recyclable <strong>and</strong> comes from sustainable sources.That’s why we’re keen on electronic communication suchas email, Facebook <strong>and</strong> Twitter; our aim is to become a