Second and Final Post Implementation Review of the ... - APWU

LABORAugust 31, 2011Mr. Cliff GuffeyPresidentAmerican Postal WorkersUnion (APWU), AFL-CIO1300 L Street, NWWashington, DC 20005-4128Certified Mail Tracking Number:7009 2820 0000 8954 9391Dear Cliff,As information, enclosed is a copy of the second and final Post Implementation Review for theManasota, FL Processing & Distribution Center (P&DC) area mail processing study.If you have any questions, please contact Rickey Dean at 202-268-7412.Sincerely,/!i~Patrick M. DevineAlManagerContract Administration (APWU)Enclosure(CA2011-739)

Type of DtstI1bution Consolidated: OriginatingFacfIty Name & Type: Manasota P&OCStreet Address: 850 Tallevast RoadCity: sarasotaState: FL50 Facility ZIP Code: 34260District: SUncoastArea: SouttMteslFinance Number. _CtuTent 30 ZfP Code(s): 342Miles to Gaining Facility: 51EXFC office: YesPlant Manager: Donald ShandorSenior Plant Manager: James G_ Drummer (A)District Manager: David M. PattersonFacmty Name & Type: Tampa P&DCStreet Address: 3501 Bessie Cofeman BlvdCity: Tampastate: FL50 FacUity ZIP COde: 33630District SuncoastArea: SouthwestFinance Number: _CtuTent 30 ZfP Code(s): 335, 336, 346eXFC office: YesPlant Manager:senior Plant Manager: James G. Drummer (A)District Manager: David M. PattersonApprovat Date: March 24,2009JmptementatIon Date: Apr-Q1-2010PIR Type: Ftnal P1RDate Range of Data:Processing Days per Year: 310BargaIning UnIt Hours perYeer: 1,750EAS Hours per Year: 1,825Apr-Q1-2010:Mar-31-2011Date of HQ memo, DAR Factors/Cost of8oITowlngI November 28,2008New FacIIIly Stan-up Costs Update 1-------------1Date & TIme this workbook was last saved:08·16·201113:05Area VJce President:V1ce PresIdent, Network OperationS:Area AMP Coordinator:HAl Contact:Linda J. WelchDavid E. WitliamsSteve JacksonBarbara BrewingtonPage 1 of 38PIR Data Entry Page

u.IngF...., Name and Type:~ZlPee.:Fius'tc. NIlmIler.CunQt8CF 1JP c-.~Type of~Co..oRdl'ld:Gllfmng I'w:IIIty......Type:F1ldIlfr lIPCodlt:~~¢tlrmJtSCF m-Code(IJ):ImptemeRtlldon Date: 04r01/10Date.-..ofData:P&OC--------Apr-Q1-2010toPm Type:Mc1r-31-2011Final PIRApproval Signatures~OF~AeIJTY-IICNlo'I. thetl 1M ICOllUIliIIttlle tor~ n~ hlfleegri(y ~aI~ pcllltlIl~~. ~~~ancl__~.OOIIlflllIIlC:edlQOl~Itf'Y ",,*,1!IIIlcm~""~and~dfurlds. .........,...........40f1ll(~LOSM FACII.lfY:PIant......r:Donald .$tlandorSAO!J.LStmfor"...~ / I__...:::Jatnes:::::':':';::;::;';:~:;:"t,_.::,;Orum~...,.:..::.mer:':':::..J!uA}:--_-:=:::::~~~~~s::::::::=-=~_l¢/~ ~OIAict.....eY:OsvIdMtP~Ji'iAIlfWSFN:!JLlTYjP1ant~left Blank lnten~»116Ii&i~iiiMiiDilJtrict .......:David M. PaIelSQnAIq VIM PI ••ld.fIt:Und4J.W~~.Lu! . '. ilJ...Datet;!t11J;VIce P".sht_ Network 0,.......:DavId E. WilIams

Executive SummaryPIR Type: Final PIRlast Sawd: August 16, 2011 Date Range of Data: Apr..Q1·2010 • Mar·31·2011Losing Facility Name and Type:Street AddrllS$:City:State:Current SCF ZIP Code(s):Type of Distribution Consolidated:Gaining Facility Name and Type:Street Address:City:State:Current SCF ZIP Code($):Manasota P&DC850 Tallevast RoadSarasotaFL342Savings/CostsFinal PIR V$ Pre AMPFinal PIR vs ApprovedFunction 1 Workhour SavingsNon-Processing Craft Workhour Savings(less MaintlTrans)PCESIEAS Workhour SavingsTransportation SavingsMaintenance SavingsSpace SavingsTotal Annual Savings$22,020,308 $19,459,225 from Workhour Costs· Combined($480,747) ($480,747)from Other Curr vs Prop$1,861,215 $1,410,821from Other Curr vs Prop$2,536,760 $2,518,646from Transportation HCRand Transportation pvs$1,256,060 $1,100,170 from Maintenance$0 $0 from Space Evaluation and Other Costs$27,193,595 $24,008,115StaffingTotal One-Time CostsTotal First Year SavingsCraft Position Loss$0 $0 from Space Evaluation and Other Costs$27,193,595 $24,008,115318 291 from Staffing-CranlilliS [ServicePPCESIEAS Position Loss26 19 from Staffing-PCESIEASI I I IIII.Losing Current Qtr Gaining Current QtrFirst-Class Mail Service Performance (EXFC O/N)First-Class Mail Service Performance (EXFC 2 Day)First-Class Mail Service Performance (EXFC 3 Day)Customer Experience MeasurementOverall Satisfaction Residential at PFC levelCustomer Experience MeasurementOverall Satisfaction Small Business at PFC level97.57% 97.29% from Service Performance & CSM96.28% 95.06% from service Performance & CSM94.12% 93.88% from SeNice Performance & CSM88.3% from service Performance & CSM83.5% from SeNice Performance & CSMPage 30f38PIR Executive Summary

Calculation ReferencesCombined Losing and Gaining Faclffty Data:!illFunction 1 Workhour Cos1sNon-Processing Craft Workhour Costs(lMs Maintenance & Transportation)PCESIEAS Workhour CostsTransportation CostsMaintenance CostsSpace SavingsTotal Annual CostPI Iii 1JPreAMP$88,009,213$2,685,204$11,341,339$9,000,162$26,095,701$0$137,131,620Proposed$85,448,130$2,685,204$10,890,945$8,982,048$25,939,811$0$133,946,139Final PIR$65,988,906$3,165,951$9,480,124$6,463,402$24,839,642$0$109,938,024Total One-Time Costs$0$0$0Total First Year$137,131,620$133,946,139$109,938,024Craft Position Total On-Rolls1,6051,5781,287PCES/EAS Position Total On-Rolls12511899Final PIR vs Pre-AMPFinal PIR vs Proposed(Approved) AMPApproved AMPFunction 1 Workhour SavingsNon-Processing Craft WorI

Losing Facility Name and Type:CurrentSCF ZIP Codets):Type .of Distribution Consolidated:Summary NarrativeLast Saved: August 16, 2011Manasota P&DC342OriginatingGaining Facility Name and Type: Tampa P&DCCurrent SCF ZIP Codets): 335, 336, 346was from the period from April 1, 2010 - March 31, 2011. This AMPPIR shows an approximate annualized savings of $27,193,595. The average daily originatingvolume for the Manasota P&DC was 382,519 pieces at the time of the study. The actual savingsis s·oposed savings in the approved AMP study. The reasons for thisarevolume reduction from the before period at both ManasotaTampa and other initiatives that occurred concurrently with the AMP. These initiativesdescribed later in this report.Total Annual SavingsTotal First Year SaVingsApprovedAMP$3,185,481$3,185,481Final PIR \IS.PreAMP$24,008,115$24,008,115Final PIR vs.Approved$27,193,595$27,193,595PIR Summary NarrativePage 5 of 38

RETAIL AND BUSINESS MAIL ENTRY UNIT (BMEU) IMPACTSThere have been no changes to retail or BMEU operations as a result of the AMPimplementation. There have also been no changes to local mail collection box pick-up times dueto AMP. Mailers presently are able to deposit their mail through the Manasota P&DC BMEU asdone before the AMP was Implemented. A local Manasota postmark is still available from acollection box at the Manasota P&DC.CONCURRENT INITIATIVES FOR FY 2010During FY 10 there were other concurrent initiatives implemented that added to the reduction ofstaffing that were attributed to the total savings listed in this PIR. These savings were not as aresult of the AMP. At the time of the study, both Tampa and Manasota P&DC's were excessingclerks from their facilities due to volume reduction. Other attrition including retirements was alsohigher then normal during this time frame.In FY10 the Suncoast District completed another AMP project for Lakeland originating mail toTampa and closed an MTE annex. The MTE closing not only saved the lease costs buteliminated numerous PVS round trips between Tampa P&DC and that annex. This accounts forpart of the PVS savings. As a result of the Manasota AMP, Tampa gained staffing (15 mailhandlers and 9 to the Maintenance craft), and eqUipment (2 NEC cancellers). The first day of thetransfer of volume from Manasota to Tampa was March 29, 2010. The first of the Impactedemployees from Manasota reported to Tampa on March 26, with the final ones reporting onMarch 29. It should be noted that given the current PIR financial model format andimplementation timeframe, there will be some savings that are attributed to both PIR's.EMPLOYEE IMPACTSThe movement of the originating mail processing operations had an Impact on staffing andrequired the movement of personnel as listed in the study. The AMP study projected a net impactof 27 craft and 7 management positions. The PIR shows a reduction of 318 craft positionsbetween the two facilities. Total Function 1 work hour savings was projected to be $2,561,083.The Final PIR indicates a total Function 1 saVings of $22,020,308 and EAS savings of$1,861,215.MDOs+SDOs to Craft ,(1 :22 target)1 : 171: 18MDOs+SDOs to Craft ,(1 :22 target)1: 171 : 20Craft = FTR+PTR+PTF+Casuais'Craft = F1 + F4 at Losing F1 only at GainingPIR Summary NarrativePage 6 of 38

TRANSPORTATIONTransportation supporting the Manasota P&DC is exclusively HCR. Because of the distance toTampa, all collection mail comes to the Manasota P&DC for cross docking for trips to Tampa.Annual net transportation savings were estimated at $18,114 in the approved study.The transportation plan that was in the approved AMP package is as follows: savings were to beachieved by reducing 2 inline stops on the 328AJ, one inline stop on 339KE and one on 339M7.An inline stop in Tampa was added for HCR 342CE. The following routesltrips will transport thecollection mail from Manasota to Tampa. Route 33551 will transport collection to Tampa at 1600and 1830 (1830 is modified from outbound 0230). The DOV for collection will be on 34265 leaVing1915 with the Express volume as presently done. Current non-collection mail (STD) on these tripswill be moved to later 33551 trips leave at 0001, 0030 and 0145 to leave enough space for theconsolidated collections. Tampa will transport overnight collection mail back to Manasota on route34265 leaving at 2100, 33551 leaving at 2215, 2245, and 0001. The Tampa to Manasota trips areall existing trips with no modifications to them.This plan was slightly changed after the study was approved to achieve service and improve the2000 cancellation percentage for the AMP. The following HCR routes 328AJ, 339 KE and M7,and 342 CE were changed as listed in the work study. Additional inline stops were taken out ofHCR routes 33110 and 33512 to save costs. The HCR 33551 that was implemented waschanged from the approved study. The following routes/trips will transport the collection mail fromManasota to Tampa. Route 33551 will transport collection to Tampa at 1630, 2030, and 1800.The DOV for collection will be on 34265 leaving 1915 with the Express volume. All non-collectionmail (STD) will be moved to later 33551 trips leave at 0001 and 0115. Tampa will transportovernight collection mail back to Manasota on route 34265 leaving at 2100, 33551 leaving at2215 and 2330. The HCR savings listed in the Final PIR is $1,175,480. Of which $915,821 wasfrom the elimination of routes 339M7 and 342CE. Both of the routes were eliminated not due tothis AMP.The Tampa P&DC has made numerous changes to PVS transportation during FY 2009, FY 2010and to date in FY 2011. PVS was not impacted by this AMP. The PlR shows a total PVS savingsof $1,361,280 which are irrelevant to the AMP implementation, as there is no PVS transportationbetween Tampa and any Manasota office. Each of the PVS changes and the savings areattr butable to streamlining operations and not a part of AMP savings.EQUIPMENT RELOCATION and MAINTENANCE IMPACTSThe AMP study projected an annual Maintenance savings of $155,890. The Final PlR shows afirst year annual savings of $1,256,060. The primary reason for this is that Tampa had more than20 Maintenance employees less than authorized staffing levels plus other initiatives that were notrelated to AMP. The AFCS's were 969'ed and disposed of at Manasota. The VFS systems arecurrently still in the facility awaiting disposition.SPACE IMPACTS/DAR/EXPANSION OR RENOVATIONThere are no expansion or renovation projects, or other expenses associated with this AMPstUdy. The Manasota P&DC facility (280,978 sq feet) and the land it occupies are currentlyowned by the USPS. This facility does not have any leases associated with it. The acquiredspace from the AMP is currently being cleared for long term function 4 consolidations.IMPLEMENTATION PLANIn the study it was stated that if the stUdy was approved, implementation of the mail movementwould be accomplished in phases. After approval this was actually done in a single movement ofthe mail on March 29, 2010, achieving the required timeframe for implementation.SUMMARYThis Area Mail Processing consolidating Manasota's originating mail into the Tampa P&DC,including the additional initiatives and other non AMP related changes; have resulted inannualized savings of $27,193,595. The total savings for this Final 1-Year PIR includes 1 year ofLakeland's originating volumes due to that AMP project. Both of these PIR's are sharing the sameexact savings from Tampa's craft, Maintenance and PVS reductions. This is inflating the actualsavings from each of these AMP studies. This is a result of the Lakeland and Manasota AMPstudies being conducted simultaneously but separately.PIR Summary NarrativePage 7 of 38

Losing Facility: Manasota P&DCDistrict: SuncoastService Performance and Customer Satisfaction MeasurementLast Saved: August 16, 2011PIR Type:Implementation Date:Final PIR04/01/10Fiscal Quarter012009022009032009042009OvernightPercenta e95.28%96.13%94.78%96.59%B,IliC f)lm'.h ,,~"',," ~ -;~ ~Fiscal QuarterGaining Facility: .-:T,.::a::..;m.:r:p:.::a...:.P.,;:&:.:D:..;C=---District: Suncoast_Fiscal Quarter012009022009032009042009OvernightPercent e95.86%96.64%95.91%96.08%. ' BXliCf)lm ,';.0"'~"", G ~ 0,",,""M~~Fiscal Quarter032010042010012011022011OvernightPercenta e97.97%97.29%96.76%97.45%(15) Notes: _• Customer satisfaction Measurement (CSM) became Customer ExperIence Measurement(CEM) In 2010. Data reflects most recently completed quarter available In CEM.01 Overall Satisfaction (Overall ExperIence)04a Satisfaction with ReceiVing (Expenence with receMng)08a Satisfaction with sanding (Experience with sendlng)012a Satisfaction with most frequently visited PO (ExperIence with most frequently visited PO)016a satisfaction with most recent contact with USPS (&penence with most recent contact with USPS)019 Likely to recommend the USPSQuestion #Q1Q4aQ8sQ12aQ16aQ19Residential TopTwo Box88.3%91.0%88.4%85.7%571%84.6%SmJMed Bus Top Two Bo83.5%89.1%88.2%81.5%56.8%82.9%Page 8 of 38PIR Service Performance and Customer Satisfaction Measurement

I CombIned Facilities IWoridlour Costs • Combined Facilities"'_'-'-lG.2D\,PIR T\'I>O': ;,,;:Oof~C_9!l!M!!!!l!!o.le RanQO of Ooola: "POl :I9tI to ... ~.t1PIR ¥\I'

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Gaining Facility -,T!!.a'!;mpa=,-P~&~DC~_Workhour Costs - Gaining FacilityLut SaYed August 16, 2011PIR Type"-::~",i:'7'a",I:c.,pt';;~'""c"C"","",~---'-"'-"""-aI!z""-

Fm.t P1R$0$0$0$0$0$0$0$1,589,&«;$310,167$173,465$1,0«.309$507.502$221.895$0$0$0$0$0$50.048$898.788$0$1.233,514$0$305,989$612,122$0$75,303$324.112$37.143$237279$1,386$0$357.707$79,876$26,772$896.642$1,904$0$0$0$0$0$0$0$0$0$0$0$0$1,912,131$731,230$173.038$110,407$173.839$58221$0$2,823.051$6,090,706$14,637$0$0$0$1.914.294$1.475$0$0$7,804$45,090$106$288,295$0$0$171.091$35.688$0$0$28.605$158$893,970$1,174.182$1.645$35,939P R WorkhOU( Costs - Gaining

...... P1R$3,247$25.419$543$0$4n.093$7$00"$83$47.239$0$61.356$10.632$47.656$4.049$178.50

I Otttervvorkllour MoveAnalysls ILosing Faclllty: Manasota P&OC Galnlng FacUlty: Tamp!! P&OC Dale Range oIData: Q.4/01/10 to lW31/11Final PI" Other l.osingCraft VVorkhours I I - - - -PlR Otlw WO

Totals lM,383 17~,5tl 17~,627 $7,823,~93 $7,380,480 $7,827,172Totals 492,676 500,032 463,640 $20,712,824 $21,045,730 $20,266,702Page 21 of 38PIR Other Wo

10'10 $3039 $2 553 $0 $401413 $40141310 $579547 $486820 $267,343 $4172164 $4172164 $339634410 32008 $446867 $407577 $57914 $57914 9368901 $94 434 $0 $16721 $148 846 $148 848 $13382810 $249853 $166652 $125032 $446633 $448633 $27460935 651 $493 785 $577376 $1553221 $1553221 $201866310 $1436 $1436 $0 $0 $0 $070 $6438 $6438 $0 $0 $0 $080 $122033 122033 $285524 $210487 $210487 $23284750 78 78 $0 $0 $0 $030 $89822 $69822 $33106 $125788 $125788 $7863535 $94 813 $94 813 $100,801 $188506 $188,506 $57,67435 $ $1060 $1060 $07483 $47463 $0$303687 $303867 $399813$168900 $186900 $92337$60758 _~758 ---.J£$0$68$421PIR 01he< V\\)r!

Total. 54,711 ~5,OO6 31,963 $2,569,795 $2,l19,~Ol $1,&47,~15Total. 187,655 167,855 1~4,696 $6,771,~ $6,771,54~ $7,632,70'

Totals 11.802 10,622 5,359 $

$'$285,52460708081S4n.1$1,782$(I$6$0$210A87$0Pre AMP Com_Proposed - Combined............. 1 "'""" """"""'" 1 """"...Qthet Cratr ~sOps QOlng to 'Tfam-PV$'~ $2,685,20'Malnt~·Tabt.Tran~Op:s (ooino to T~ tab' 123,066 $4,821,1-""""P'\ffllo Mal..........tab'sS~sot'lCnlft JoIng OplTala505.336242.~47.4979n.528$21.397,74$11,341,$1.542.2541,781.63~123,066S02....232.95346.648964.220~$

PlR Type: Final PfRStaffing - CraftLast Saved: August 16, 2011Craft PositionsFunction 1 - ClerkFunction 4 - ClerkFunction 1 - Mail HandlerFunction 4 - Mail HandierFunction 3A - Vehicle SE!rviceFunction 3B - MaintenanceFunctions 67-69 -lmtdlRahablWCTotalData Extraction Date: 04110111ffi! 11 7 11 • Hi lSI IIIFtll1CIiion 1 - CIErtFtJIlCtion 1 - Mail HandlerFt.alCfion 3A - Vehicle SsMceFwction 3B - MaintenanceData Extraction Date: 04110111VarlancM Total On-Roffs(21) (22)Change Final Pm vs Final Pm "'sAnalysis Pre AUf' hpO$(!dPositions 201l 225Page 26 of38PIR Staffing - Craft

Staffing· PCESIEASlast Saved: August 16, 2011PIR Type: Fi'Ial PlRLosing Facility: Manasota P&OCData ExlIaclIoo Oata _1PCESIEAS Positions(t)EA&-19EA&-19EA&-19EAS-18EA&-18EA&-17EAS-17EA&-16EA&-15EAS-127J303132333536383941.f6 -If-__505152555&51585900(tilla.-. __.. _PIlI.........,... ,.".- "'-"

Gllfnlngfaclllr:.:,T-ea:::::::l:= . ..:..P&OC;:::.:::..,..,=~ __ "*-Oote ...-«I T~~::~.:r: ;: I----- (ilDooot 101hot_so.-y)PlR Stalling • PCESIEAS

losing Facility: M1ilnsso;.;;tl!l:;:.:P:..;&DC:;;.:;:;..;:;;..Finance Number:_Transportation. PVSlast Saved: August 16, 2011PIR Type: Final PIRDate Range of Data: Apr-Q1-201Q - to - Mar-31-2Q11_F~~:g:~~~.;...P&;;.;.;DC;;;..;;...--------_(3)FlnalPIR(4) (5)Varlanee VananeeFinal PIR vs Final PIR vsPI(8)PIR(9) I (10)Vanance VarianceFinal PIR vs Final PIR vsP$01 $0o$0o$0$0$0$63,649$0$63,649$63,649$112,540$4,364,633$4,477,172{$141,623}! {$141,623j($202,301{$~$30(11) Total Final PIR vs Pre AMP Transpoftatlon..p1JS savings: ($1,361,280){This 0Wlber added 10 the Executive Summary(12) Total Final PIR vs Proposed Transportatlon.pVS savings: ($1,361,280)(This number added to the Executive SU11JfI18IY)(13) Notes: _Page 29 of 38PIR Transpot1atlon - PVS

Losing Facility: Manasota P&DCType of Distribution Consolidated: OriginatingTransportation - HeRLast Saved: August 16, 2011PIR Type:Final PIRData of HCR Data File: July 2010CT for Outbound Dock: 2:30(1)(10)Route #328AJ339KE339M?342CEoooooooooooooooooooooooI#DIV/O!#DIV/Ol#DIV/Ol#DIV/O!#DIV/Ol#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O!#DIV/O.#DIV/O!Page 30 of 38PIR Transportation HCR - Losing

oooooooooooooTotals 1,238,510#DIVlOI#DIV/Of#DIV/OI#DIV/O!#DIV/Of#DIV/O!#DIVlO!#DIVlO!#DIV/oI#DIVariances Total Annual Costs(11)Cbange AnalysisFinal PIR vs Pre AMPDollarsPercentPage 310138PIR Transportation HeR - Losing

Transportation - HeRLast Saved: August 16,2011Gaining Facility: ...:T-=.a...:m2:p-=.a...:.P_&_D_C_PIR Type: OriginatingType of Distribution Consolidated: OriginatingDate of HCR Data File: July 2010CET for Inbound Dock:CET for Cancellations:20:35CETforOGP: ---CT for Outbound Dock:21:302:30(1 )(7)(10)Route #ooooooooooo o oooooooooooooooooooageAnnualMileageFinal PIR AnnualCostFinal PIR AnnualCost/Mile#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIVIOI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/Ol#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DNIOI#DNIOI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/OI#DIV/Ol#DIV/OI#DIV/OI#DIV/OIPIR Transportation HeR - Gaining

ooooooooTotalso#ONlOtNOIVlOl#OlVIOI#OIVIOIHOMO!#OIVIOI#OIVIOI#UIVIOIVariances Total Annual CostsChange AnalysisOotlarsPercent(13) Total FInal PIR va Pre AMP Transportatlon-HCR Savings:(from losing and gaining facilities)($1,175,480)(1.c) Total Anal PIR vs Propose

Date Extraction Date: 01/11/11MPE InventoryLast Saved: August 16, 2011PIR Type: AMl PIR Date Range of Data: Apr-01-2010 - to - Mar-31-2011Losing Facility: ..;.Mana;.;,,;=sota;;.,;~P;...&;;.;;DC;;;...;;..... _Gaining Faclltty:....;.T.;;;;am;.;.,;,o;..;p8;;..P__&....;;O;..;C'--_EquipmentAFCSAFSM-AlLAPPSClOSSCSBCSDBCSDBCS-OSSOlOSSFSSsapsUFSMFC I MICRO MARKROBOT GANTRYHSTS I HSUSLCTS/LCUSUPSMLOCR·ISSMPBCS·OSSTABBERPOWEREDINDUSTRIALVEHICLE(3)o2ooo..13oooo2oooooo9EauiomentAFSM-AllAPPSClOSSCSBCSDBCSDBCS-OSSDIOSSFSSSBPSUFSMFC I MICRO MARKROBOT GANTRYHSTS/HSUSLCTS/LCUSUPSMLOCR·ISSMPBCS-OSSTABBERPOWEREDINDUSTRIAlVEHICI.£17(8)FlnalPIRRelocationCosts$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0$0(9)Variance InCosts$0$0$0$0$0$i0$0$0$0$a$0$0$0$0$0$0$0sa$0$0$0 I $0(10)Notn:Manasota-all AFCS's were 96ged, excessed 1 OBCS..QSS and 1 OIOSS. Tl!lffipa-8dded 1 AFCS from Lakeland AMP,excessed 2 OBCS and the total OUI'llbGr listed In final PIR is the corrected breakdown of machines, Added 2 NEC's fromLakeland AMP.Carried 10Space Evaluation andOtherCoslsnr..._"l"~,(.")B•."'VV V~ VI uv

MaintenanceLast Saved: August 16, 2011Losing Facility:Manasota P&OC----------------Date Range of Data:Gaining Facility:PIR Type': ..:.F..:.ina.:.=.:...'P:.-'c...R:..-.Apr..()1-2010 : Mar-31-2011Tampa P&OC--'------------------_EWorkhour ActiVityMall ProcessingEquipment $Building Equipment $BUilding Services $(Cuslodla/ CI

Distribution ChangesLast Saved: August 16,2011Losing Facility : Manasota P&DCType of Distribution Consolidated:Place a ..x.. next to the DMM labeling Iist(s)revised as result of the approved AMP.(1) DMM LOO1 DMM L011OriginatingPIR Type: Final PIRDate Range of Data: Apr-01-2010 -- to -- Mar-31-2011Identify the date of the Postal Bulletin that contained DMM labeling list revisions.(2) April 8, 2010 Postal Bulletin 22287DMM LOO2 X DMM L201DMM LOO3DMM LOO4DMM LOO5DMM LOO6DMM LOO?DMM LOO8DMM L601DMM L602DMM L603DMM L604DMM L605DMM L606Was the Service Standard Directory updated for the approved AMP?(3) Yes. April 1,2010DMM LOO9 DMM L60?DMM L010DMM L801(4) Drop Shipments for Destination Entry DiscountsFAST Appointment Summary ReportNASSTotal No-Show Late Arrival Open Closed UnschdFacility NameMonth Losing I Gaining Facility Code Schd Count % Count % Count % Count % CountFeb'11 Losing Facility 342 Manasota P&DC 296 38 12.84% 91 30.74% 0 0.00% 258 87.16% 0Mar'11 Losing Facility 342 Manasota P&DC 348 33 9.48% 83 23.85% 0 0.00% 315 90.52% 0Feb'11 Gaining Facility TPA Tampa P&DC 15 15 100.00% 0 0.00% 0 0.00% 0 0.00% 0Mar'11 Gaining Facility TPA Tampa P&DC 18 18 100.00% 0 0.00% 0 0.00% 0 0.00% 0(5) Notes: ___._===========Page 36 of 38PIR Distribution Changes

Customer Service IssuesLast Saved: Augus116. 2011Losing Facility: Manasota P&DC5-OIgit ZIP Code: 34260Data Extraction Date: -=04/-::-:-14/:-:"1:-:1------1. Collection PointsNumber picked up before 1 p m.Number picked up between 1-5 p.m.Number picked up after 5 p m.Totel Number of Collection PointsP1Ron. -Fri. I Sot.40 I 92244 I 17121 I 3305 I 266P1RMon. - Fri. I Sot.oP1RMon. - Fri., Sat.o I 0PIRMon. - Fri.,oSot.2. How many collection boxes are currently designated for "local dellvery"? [- 0 -}3. How many "'ocal delivery" boxes were removed as a result of AMP? 1- 0 J4. Delivery Performance Report% Carriers returning before 5 p.m.Final P1RQuarterlFY PercentQtr 3110 97.1%Qtr4l10 970%Qtrl111 916%QII'2111 93.1%5. Retail Unit Inside Losing Facility (WIndow Service Times) 6. Business (Bulk) Mall Acceptance HoursFinal P1RStart I EndNlA I NlANlA I NlANlA I NlANlA I NlANlA I NlANlA I NlAAnalPIRStart I End1000 I 18301000 I 18301000 I 18301000 I 18301000 I 18300:00 I 0:007. Can custome~ obtain a local postmark in accordance with applleabM policies in the Paml Operations Manu./? Yes8. Notes: A local collection box is set up for customers to receive a local postmark.Gaining Facillty:...;T,,::,a:.:.,m:r:.Pa=..:-P.:::&::.D::.C_9. What postmark Is printed on collection mall?~ ~~~PIR Cuslomer semee IssuesPage 37 of 38TAMPA FL 335SAINT PETERSBURG FL04 MAY 2007 PM 1 L

Space Evaluation and Other CostsLast Saved: Augtnl16, 2011Losing Facility: Manasota P&DC Date:__-::0:::5:!.::/0:::3~/1c..:1 _1, Affected FadUtyFadllty Name: Manasota P&DCStreet Address: 850 Tallevast RoadCity, State ZIP: SarasotaFL2, One-TIme Costs3, Savings InfonnationEnter anyone-time costs: _ .......,;::;:........_ $0 $0(these numbers shown below under One-Time Costs section,)Space Savings ($) _-,;,=::,-,-_ SO $0(These numbers C