washington state - Workforce Training and Education Coordinating ...

Workforce Investment Act / Title I-B s A N N U A L R E P O R TShading within Tables A through O indicates Washington has a waiver to only report common measuresand therefore entries are not required in these portions of the tables.Table A • Workforce Investment Act Customer Satisfaction ResultsCustomer Negotiated Actual # of # of # of ResponseSatisfaction Performance Performance Completed Customers Customers RateLevel Level Surveys Eligible for Included inParticipantsEmployersAmerican CustomerSatisfaction Indexthe Surveythe SampleTable B • Adult Program ResultsNegotiated Actual NumeratorPerformance Level Performance Level DenominatorEntered Employment Rate 76.1% 2,0042,635Employment Retention Rate 84.3% 1,7542,080Average Earnings $12,918 $22,476,9921,740Employment and Credential RateTable C • Outcomes for Adult Special PopulationsReported Public Assistance Veterans Individuals with OlderInformation Recipients Receiving Disabilities IndividualsIntensive or TrainingServicesEntered 897 172 110 135Employment Rate 73.9% 1,214 71.7% 240 63.2% 174 66.8% 202Employment 645 161 93 115Retention Rate 79.9% 807 81.3% 198 75.6% 123 82.1% 140Average Earnings $7,205,665 $2,422,432 $1,084,295 $1,405,091$11,294 638 $15,629 155 $11,786 92 $12,434 113Employment andCredential Ratenumeratordenominatornumeratordenominatornumeratordenominatornumeratordenominator44 > Section Three - WIA TITLE 1-B RESULTS