Generic Role Profile - Counsellor - Service Performance + progression

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packages/person centred plans within agreed guidelines or service models• Ensuring that a collaborative approach is used, with effective communication links withexternal professional groups e.g. GPs, Social Services, etc. and to work as an effectivemember of any multi-disciplinary team• Providing written reports to professionals and other organisations, such as, GPs,probation services, social care services, Court reports etc.• Ensuring record keeping is maintained to the required standard at all times andcontributing to service monitoring requirements• Undertaking responsibility for clinical risk and needs assessment and the formation andimplementation of management plans• Agreeing and formulating individual action/care plansDANOS:AA2:AA3:AA4:AA5:AA6:AB1:AB2:AB3:AB4:AB5:AB8:AB9:AB10:AD1:AF3:AG1:AG2:AG37. Service To assist the Service Manager/Team Leader in the implementation, development anddelivery of the service by:-.• Deputising for the Service Manager/Team Leader if required• Assisting in the development and implementation of Service record keeping, proceduresand policies• Attending relevant internal and external meetings as requested including multi-agencymeetings and Statutory Sector Services.• Ensuring that all joint working Policies and Procedures are adhered to where the Serviceis run on a partnership basisDANOS:AA4:AC1:AC2:BE28. ServiceDevelopmentTo work collaboratively to develop the service by:-• Developing and co-ordinating professional links with other statutory and voluntary serviceproviders, ensuring a corporate approach is adopted.• Assisting in establishing formal communication / support / education structures forstatutory and voluntary service providers throughout the Local area.• Ensuring the service and the wider organisation of Turning Point is represented in aprofessional manner at all times.• Proactively contributing to continuously improving the service by making positivesuggestions, providing constructive feedback and assisting in the implementation ofagreed new ways of working.• Ensuring day to day delivery of service provision embeds and extends Turning Point’sperson centred approach.• Meeting agreed performance targets and outcomesDANOS:AG3:BB1:BD3:BI1:BI2Substance MisuseSpecific KeyAccountabilities9. Empathy,Support &Encouragementof service users10. TherapeuticInterventionSubstance Misuse Specific Key Activities / Decision AreasTo emphasise, support and encourage service users by:-• Working with service users to develop comprehensive plans, monitoring and reviewingprogress against these• Enabling service users, through education and raising awareness, to manage factors thataffect their mental wellbeing• Ensuring effective care pathways are provided to each service user• Developing, implementing, and reviewing service user focussed interventions• Recognising indicators of deteriorating mental health, acting appropriately and liaisingwith the relevant agenciesDANOS:AA1:AA2:AA3:AA4:AA5:AA6:AB1:AB2:AB3:AB4:AB5:AB8:AB9:AB10:AD1:AD3;AG1:AG2:AG3:AI1:AI2:AI3To take primary responsibility for therapeutic interventions by:-• Providing a range of care-planned counselling interventions for service users with a rangeof complex issues in addition to their substance misuse, including mental health, childprotection, homelessness, abuse, etc. using a range of counselling models• Providing counselling/support on specific substance use issues including harm reductionrelapse prevention and motivational work• Design and deliver DANOS compliant training modules on counselling skills andinterventions as part of a structured training and induction programme for studentcounsellors and volunteers• Promote the development of quality evidence based drug treatment interventions throughprovision and delivery of speaking engagements, training, guidance and other relevantmeans to staff and other professionals• Taking a lead role in developing the counselling service including the design,
11. Outreach Coordination12. Sector QualityStandardsimplementation and evaluation of policies and procedures and internal research projectsDANOS:AA2:AA3:AA4:AA6:AB1:AB2:AB3:AB4:AB5:AB8:AC1:AC2:AC3:AC4:AD2:AD3:AD4:AI1:AI2:AI3To coordinate, lead and develop an Outreach Service offering support to community basedservice users where one is required by the service by:-• Formulating case plans in accordance with evolving model of care• Ensuring implementation and compliance with risk assessments and case plans• Providing case management to the outreach team in liaison with the senior clinicianwhere appropriate• Reporting on the work of the outreach team to senior clinicians and internal managementDANOS:AA1:AA2:AA3:AA4:AA5:AB1:AB2:AB3:AB4:AB5:AB8:AB10:AF1:AF2:AF3:AG1:AG2:AG3:AGI1:AI2To ensure all services are delivered in accordance with recognised standards by: -• Ensuring all services are delivered within DANOS, QuADS, and CSCI standards asappropriateOther DutiesRole DimensionsFinancial (limits/mandates etc.)• Responsible for managing petty cash and dailyexpenditureNon-financial (customers/staff etc)• Case load dependent upon service
Page 1: Level: Grade 3Prepared by: Linda Co
Page 5 and 6: The Counsellor’saim is to achieve
Page 7 and 8: Listening andcommunicatingclearly a
Page 9 and 10: Business andFinancialAcumenManaging

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