12 ASIAN TOURISM GUIDE 2012/2013CambodiaC<strong>on</strong>tinued from previous columnTop 10 source markets in 2011Countries Arrivals % ChangeFrance 1<strong>17</strong>,408 3.6%Thail<str<strong>on</strong>g>and</str<strong>on</strong>g> 116,758 -21.7%Australia 105,010 12.2%UK 104,052 1.0%Top 10 source markets in 2012 (January to August)General overviewOfficial name Kingdom of CambodiaCapital Phnom PenhPopulati<strong>on</strong> 14.7 milli<strong>on</strong>Total area 181,035km 2Currency Riel, but the US dollaris widely usedOfficial language KhmerBangkok • CambodiaPhnom Penh •Ho ChiMinh City• SingaporeRatanakiri •Siem Reap •Phnom Penh• SihanoukilleCountries Arrivals % ChangeVietnam 520,165 27.3%South Korea 287,210 26.2%China 207,6<strong>17</strong> 31.0%Lao PDR 151,771 90.1%Thail<str<strong>on</strong>g>and</str<strong>on</strong>g> 123,227 83.0%Japan 115,440 11.6%US 114,347 12.7%France 82,795 6.5%Australia 74,195 13.2%UK 73,952 4.9%Source: Ministry of Tourism, CambodiaCambodia welcomed 24.5 per cent more internati<strong>on</strong>al visitors in the firsteight m<strong>on</strong>ths of 2012. Growing air links <str<strong>on</strong>g>and</str<strong>on</strong>g> the development of qualityaccommodati<strong>on</strong> – especially al<strong>on</strong>g the coast – have been instrumental infuelling this str<strong>on</strong>g performance.Cambodia welcomed even more air links in 2012, including Tiger Airways’daily Singapore-Phnom Penh services <str<strong>on</strong>g>and</str<strong>on</strong>g> C<strong>on</strong>dor Airlines’ weeklyFrankfurt-Siem Reap flights. From February 20, 2013, Qatar Airwayswill extend its daily Doha-Ho Chi Minh City service to Phnom Penh.Cambodia’s <str<strong>on</strong>g>tourism</str<strong>on</strong>g> product was strengthened when Cambodia AngkorAir debuted a service between Siem Reap <str<strong>on</strong>g>and</str<strong>on</strong>g> Sihanoukville wherevarious five-star hotels have opened. For the first time, it was possiblefor visitors to Cambodia to combine Siem Reap’s cultural heritage witha beach resort holiday.T<strong>on</strong>le Sap Airlines has also been a bo<strong>on</strong> to Cambodia’s <str<strong>on</strong>g>tourism</str<strong>on</strong>g> sector,having launched flights between Siem Reap <str<strong>on</strong>g>and</str<strong>on</strong>g> China’s Beijing, Ningbo<str<strong>on</strong>g>and</str<strong>on</strong>g> Shanghai, <str<strong>on</strong>g>and</str<strong>on</strong>g> Taiwan’s Taipei <str<strong>on</strong>g>and</str<strong>on</strong>g> Kaohsiung.Tourism earnings is expected to hit US$2.2 billi<strong>on</strong> in 2012.ClimateAverage temperature 27°C to 28°CAverage rainfall 1,000 to 1,500mmAverage humidity 80 to 90 per centBest time to visitDecember <str<strong>on</strong>g>and</str<strong>on</strong>g> January are cool <str<strong>on</strong>g>and</str<strong>on</strong>g> dry <str<strong>on</strong>g>and</str<strong>on</strong>g> are c<strong>on</strong>sequentlythe most pleasant time to visit Cambodia. Thedry seas<strong>on</strong> c<strong>on</strong>tinues into April, when Cambodia is at itshottest with temperature of around 34˚C. Although therainy seas<strong>on</strong> lasts from May to October, rainfall occursmostly in the late evening <str<strong>on</strong>g>and</str<strong>on</strong>g> during the night <str<strong>on</strong>g>and</str<strong>on</strong>g> d<strong>on</strong>ot disrupt travel throughout the kingdom.Visitor arrivals <str<strong>on</strong>g>statistics</str<strong>on</strong>g>Between January <str<strong>on</strong>g>and</str<strong>on</strong>g> August 2012, a total of 2,334,793visitors arrived in Cambodia, representing a growth rateof 24.5 per cent over the same period in 2011. Only 47.7per cent arrived by air through Phnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> SiemReap, while half of all arrivals crossed into Cambodia viaits l<str<strong>on</strong>g>and</str<strong>on</strong>g> borders with Thail<str<strong>on</strong>g>and</str<strong>on</strong>g>, Laos <str<strong>on</strong>g>and</str<strong>on</strong>g> Vietnam. Theremaining 2.3 per cent came via a waterway.Relative peace <strong>on</strong> the Thai-Cambodia border hasgiven visitor arrivals from Thail<str<strong>on</strong>g>and</str<strong>on</strong>g> a shot in the arm,growing 83 per cent from 67,340 (January-August 2011)to 123,227 for the same period in 2012. Visitor arrivalsfrom Laos grew by a stunning 90 per cent in this periodcompared to the same period in 2011.Arrivals from the rest of the top ten markets remainedunchanged for the first eight m<strong>on</strong>ths of 2012.Total tourist arrivals2010 2.51 milli<strong>on</strong>, +16.0 per cent2011 2.88 milli<strong>on</strong>, +14.9 per cent2012 (January-August) 2.33 milli<strong>on</strong>, +24.5 per centTop 10 source markets in 2011Countries Arrivals % ChangeVietnam 614,090 19.4%South Korea 342,810 18.3%China 247,197 39.2%Japan 161,804 6.6%US 153,953 5.4%Lao PDR 128,525 39.3%C<strong>on</strong>tinued next columnNTO budgetThe Ministry of Tourism of Cambodia c<strong>on</strong>tinues tomarket the destinati<strong>on</strong> under the Cambodia-Kingdom ofW<strong>on</strong>der br<str<strong>on</strong>g>and</str<strong>on</strong>g>ing <str<strong>on</strong>g>and</str<strong>on</strong>g> using the tagline Clean city, cleanresort <str<strong>on</strong>g>and</str<strong>on</strong>g> good service. All of the ministry’s marketingactivities <str<strong>on</strong>g>and</str<strong>on</strong>g> operati<strong>on</strong> are funded by a tight budget ofUS$4.5 milli<strong>on</strong> in 2012.Hotel developmentsOne of the most important hotels to open in Cambodiain 2012 is the S<strong>on</strong>g Saa Private Isl<str<strong>on</strong>g>and</str<strong>on</strong>g> Resort, a luxuriousresort developed across two isl<str<strong>on</strong>g>and</str<strong>on</strong>g>s – Koh Ouen<str<strong>on</strong>g>and</str<strong>on</strong>g> Koh B<strong>on</strong>g. S<strong>on</strong>g Saa in Khmer means “sweethearts”<str<strong>on</strong>g>and</str<strong>on</strong>g> the resort’s over-water, jungle <str<strong>on</strong>g>and</str<strong>on</strong>g> ocean-view villascomm<str<strong>on</strong>g>and</str<strong>on</strong>g> rates ranging from US$1,595 to US$5,153 pernight in the high seas<strong>on</strong>.The resort has been marketed str<strong>on</strong>gly in Europe <str<strong>on</strong>g>and</str<strong>on</strong>g>the US, <str<strong>on</strong>g>and</str<strong>on</strong>g> besides luring visitors to the destinati<strong>on</strong>, itdraws attenti<strong>on</strong> to Cambodia’s aspirati<strong>on</strong> to becomebetter known as a beach destinati<strong>on</strong> that rivals its betterknown neighbours.With direct flights to Sihanoukville from Siem Reap,the resort is just a 15-minute drive from SihanoukvilleAirport <str<strong>on</strong>g>and</str<strong>on</strong>g> a short boat ride away. From Phnom Penh,guests can choose between a three-hour overl<str<strong>on</strong>g>and</str<strong>on</strong>g> transferby S<strong>on</strong>g Saa’s fleet of BMW 5 series limousines or booka helicopter transfer operated by Helicopters Cambodia.Adding further to the choice of quality accommodati<strong>on</strong>in Siem Reap <str<strong>on</strong>g>and</str<strong>on</strong>g> Phnom Penh is the Frangipani VillaHotel Group which operates two hotels in Siem Reap<str<strong>on</strong>g>and</str<strong>on</strong>g> four in Phnom Penh. These are all in the four-starcategory <str<strong>on</strong>g>and</str<strong>on</strong>g> are tastefully decorated according to variousart-centric themes.New hotels in 2012 / 2013• Sokha Phnom Penh Hotel, 798 rooms• Thansur Bokor Highl<str<strong>on</strong>g>and</str<strong>on</strong>g> Resort, 418 rooms• Emario Hotel <str<strong>on</strong>g>and</str<strong>on</strong>g> Resort, room count unknown• Sokha Bokor Hotel, 600 roomsNew attracti<strong>on</strong>s/<str<strong>on</strong>g>tourism</str<strong>on</strong>g> infrastructureSociété C<strong>on</strong>cessi<strong>on</strong>naire de l’Aéroport (SCA) operatesCambodia’s three internati<strong>on</strong>al airports in Phnom Penh,Siem Reap <str<strong>on</strong>g>and</str<strong>on</strong>g> Sihanoukville under a 25-year c<strong>on</strong>cessi<strong>on</strong><str<strong>on</strong>g>and</str<strong>on</strong>g> in 2011, Phnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> Siem Reap airportsh<str<strong>on</strong>g>and</str<strong>on</strong>g>led 1.84 milli<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> 1.82 milli<strong>on</strong> passengers respectively.Str<strong>on</strong>g growth trends have c<strong>on</strong>tinued into 2012 (11per cent growth for Phnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> 24 per cent for SiemReap, year-to-date), with Siem Reap’s passenger throughputexpected to surpass Phnom Penh for the first time.SCA will so<strong>on</strong> begin works to exp<str<strong>on</strong>g>and</str<strong>on</strong>g> the passenger terminalsof both Phnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> Siem Reap airports <str<strong>on</strong>g>and</str<strong>on</strong>g>when completed in 2014 <str<strong>on</strong>g>and</str<strong>on</strong>g> 2015 respectively, both willbe able to h<str<strong>on</strong>g>and</str<strong>on</strong>g>le five milli<strong>on</strong> passengers per annum.Uniworld River Cruises’ 15-day programme al<strong>on</strong>g theMek<strong>on</strong>g River <strong>on</strong> its luxurious vessel, the River Saig<strong>on</strong>,has been a great success. The cruise starts from Ho ChiMinh City <str<strong>on</strong>g>and</str<strong>on</strong>g> ends in Hanoi, with various stops in Cam-
ASIAN TOURISM GUIDE 2012/2013 13bodia such as Phnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> Siem Reap. For the 2013seas<strong>on</strong>, the company has committed a sec<strong>on</strong>d ship – theRiver Orchid – to this itinerary. A total of 45 sailings arescheduled for 2013 <str<strong>on</strong>g>and</str<strong>on</strong>g> eight days of each sailing will bespent in Cambodia.Key events <str<strong>on</strong>g>and</str<strong>on</strong>g> festivals 2013Meak Bochea Day (February 25)Celebrated <strong>on</strong> the full mo<strong>on</strong> of the third lunar m<strong>on</strong>th,faithful Buddhists in Cambodia pay respects to Buddha<strong>on</strong> this day with visits to the temples, where they will participatein religious cerem<strong>on</strong>ies.Cambodian Khmer New Year (April 14, 15, 16)Cambodians celebrate the start of a new Buddhist lunaryear with visits to the temples <str<strong>on</strong>g>and</str<strong>on</strong>g> shrines to pay homageto Buddha <str<strong>on</strong>g>and</str<strong>on</strong>g> their ancestors. It is also a time for charitywork <str<strong>on</strong>g>and</str<strong>on</strong>g> get-togethers with family <str<strong>on</strong>g>and</str<strong>on</strong>g> friends.Royal Plowing Day Cerem<strong>on</strong>y (May 9)This cerem<strong>on</strong>y marks the start of the rice-planting seas<strong>on</strong>in Cambodia. People appointed by the m<strong>on</strong>arch willparticipate in the ritual, during which sacred oxens willplough a selected secti<strong>on</strong> of the field. Later, the oxens willbe served a variety of food such as rice, beans <str<strong>on</strong>g>and</str<strong>on</strong>g> grass,<str<strong>on</strong>g>and</str<strong>on</strong>g> what they eat will determine the seas<strong>on</strong>’s harvest.Angkor Wat Internati<strong>on</strong>al Half Marath<strong>on</strong> (December1)This annual event takes participants through the beautifulruins of the Angkor Archaeological Park in Siem Reap.www.angkormarath<strong>on</strong>.org/en/Essentials in the cityFood Many herbs <str<strong>on</strong>g>and</str<strong>on</strong>g> spices such as lem<strong>on</strong>grass, cilantro,star anise, galangal <str<strong>on</strong>g>and</str<strong>on</strong>g> kaffir lime are key ingredients inKhmer cuisine, but the most distinctive ingredient is thepra-hok, a fermented fish paste, <str<strong>on</strong>g>and</str<strong>on</strong>g> the kapi, a fermentedprawn paste.Quirky Far from the reclusive North Korea <str<strong>on</strong>g>and</str<strong>on</strong>g> its larger-than-lifeleaders is the Py<strong>on</strong>gyang Restaurant <strong>on</strong> 400M<strong>on</strong>iv<strong>on</strong>g Boulevard in Phnom Penh, which comescomplete with singing <str<strong>on</strong>g>and</str<strong>on</strong>g> dancing waitresses servingice-cold noodles. Not the cheapest place for a meal butcertainly a novel experience for those unlikely to set footin North Korea.Tipping policy Tipping is more comm<strong>on</strong> today as aresult of growing affluence am<strong>on</strong>g locals <str<strong>on</strong>g>and</str<strong>on</strong>g> the risingnumber of visitors. Tipping jars can sometimes be seenin more pricey restaurants <str<strong>on</strong>g>and</str<strong>on</strong>g> bar counters.Shopping The Russian market (locally known as ToulTum Poung Market) still appears to be the main attracti<strong>on</strong>in Phnom Penh, with its wide range of fabric, h<str<strong>on</strong>g>and</str<strong>on</strong>g>icrafts,“antiques”, clothes, household appliances, food <str<strong>on</strong>g>and</str<strong>on</strong>g>even fresh meats <str<strong>on</strong>g>and</str<strong>on</strong>g> vegetables. Visitors can take pleasurein haggling with the pleasant-mannered vendors <str<strong>on</strong>g>and</str<strong>on</strong>g>then pile into a tuk-tuk for a breezy ride back to the hotel.How to maximise two hours of free time The RoyalPalace is a fitting place to begin <strong>on</strong>e’s acquaintance withPhnom Penh <str<strong>on</strong>g>and</str<strong>on</strong>g> within its compound, visitors can visitthe Gr<str<strong>on</strong>g>and</str<strong>on</strong>g> Thr<strong>on</strong>e Hall (Preah Tineang Tevea Vinichhay),the venue for past cor<strong>on</strong>ati<strong>on</strong>s <str<strong>on</strong>g>and</str<strong>on</strong>g> royal weddings. Alsoopen to visitors are the Temple of the Emerald Buddha(Wat Preah Keo Morakot), stupas, royal dining hall, theChan Chhaya Pavili<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> even a French-styled buildingthat was a gift from Napole<strong>on</strong> III.Insider’s tip for a half-day off Cycle into the Khmerheartl<str<strong>on</strong>g>and</str<strong>on</strong>g>s, through relatively flat verdant open country,where <strong>on</strong>e would come face to face with the Cham communities,cori<str<strong>on</strong>g>and</str<strong>on</strong>g>er gardens, wooden houses <str<strong>on</strong>g>and</str<strong>on</strong>g> even aChinese-style pagoda.Take a ferry ride across the river toKoh Otnyahdei where the farming communities live. Explorea modern Khmer temple <str<strong>on</strong>g>and</str<strong>on</strong>g> a silk-weaver’s housewhere dainty silk scarves are produced. A tour al<strong>on</strong>g theselines is offered by Diethelm Travel Cambodia, <str<strong>on</strong>g>and</str<strong>on</strong>g> promisesvisitors a different perspective of Phnom Penh.Impressive lunch for clients Van’s Restaurant (5, Street102, Place de la Poste, Phnom Penh) sits in a lovingly restoredFrench col<strong>on</strong>ial-era building – the former Banquede l’Indochine – <str<strong>on</strong>g>and</str<strong>on</strong>g> serves a delightful menu comprisingFrench favourites such as salm<strong>on</strong> tatar, foie grass terrines,crab <str<strong>on</strong>g>and</str<strong>on</strong>g> mango millefeuilles, red mullet, armoricaine,blanquette <str<strong>on</strong>g>and</str<strong>on</strong>g> seafood puff pastry. There is also a fineDETHESHT PCThe freshest picks of the l<str<strong>on</strong>g>and</str<strong>on</strong>g><str<strong>on</strong>g>and</str<strong>on</strong>g> sea – Kampot pepper crabKep, <strong>on</strong> the south-eastern coast, is famous acrossCambodia for fresh seafood, especially its signatureampot pepper cra hich is sered ith fried freshgreen ampot pepper still <strong>on</strong> the ine.The freshest cras are aailale at the cramarket, where the line-caught crustaceans are heldin floating cages in the sea just off the beach, <str<strong>on</strong>g>and</str<strong>on</strong>g>diners can wade out to the cages <str<strong>on</strong>g>and</str<strong>on</strong>g> pick what theydesire. The endors ill then steam the cras in oilingpots at the market.Alternatiely cra dishes can e ordered at seeralseafood restaurants lining the seashore next tothe market.Built <strong>on</strong> terraces, these restaurants offer stunningsunset ies of Phu uoc sl<str<strong>on</strong>g>and</str<strong>on</strong>g> <str<strong>on</strong>g>and</str<strong>on</strong>g> Bokor ountain.Kampot pepper is grown in the ep<strong>on</strong>ymous neigh-ouring proince of ampot ren<strong>on</strong>ed for its pepper.Kampot farmers stay off chemical pesticides <str<strong>on</strong>g>and</str<strong>on</strong>g>synthetic fertilisers, choosing to go all-natural insteadwith decaying plants <str<strong>on</strong>g>and</str<strong>on</strong>g> crab waste.selecti<strong>on</strong> of the best wines <str<strong>on</strong>g>and</str<strong>on</strong>g> spirit.Lunch <strong>on</strong> your own The Romdeng Restaurant (House#74, Street <strong>17</strong>4, Phnom Penh) is a n<strong>on</strong>-profit training restaurantoperated by former street youths. Set in a col<strong>on</strong>ialhouse, it serves Khmer cuisine with a modern twist, usingthe best quality local produce. If you have adventuroustastes, try the crispy tarantula. And when you havethoroughly enjoyed your lunch, take advantage of the freeWi-Fi c<strong>on</strong>necti<strong>on</strong> to get in touch with friends <str<strong>on</strong>g>and</str<strong>on</strong>g> familyback home.Diethelm Trael roupMake a stop at the Angkor Archaeological Park, Siem ReapLate nights Head to the roof top of the Amanjaya PancamHotel where the Le Mo<strong>on</strong> Terrace Bar is located.Stylish, relaxed, comfortable <str<strong>on</strong>g>and</str<strong>on</strong>g> with an unmatchedview of the T<strong>on</strong>le Sap <str<strong>on</strong>g>and</str<strong>on</strong>g> Mek<strong>on</strong>g rivers, it is the perfectplace to unwind.Electricity Single phase voltage of 220 volts <str<strong>on</strong>g>and</str<strong>on</strong>g> a frequencyof 50Hz, primarily with two- or three-pin sockets.Visa requirementsAll nati<strong>on</strong>alities need to apply for a travel visa except nati<strong>on</strong>alsof the ASEAN member countries. A visa <strong>on</strong> arrivalwhich is valid for 30 days is available at Phnom PenhAirport, Siem Reap Airport <str<strong>on</strong>g>and</str<strong>on</strong>g> at internati<strong>on</strong>al bordercrossings. A tourist or business visa is also obtainable atthe Royal Cambodian Embassy or c<strong>on</strong>sulate at a cost ofUS$20 <str<strong>on</strong>g>and</str<strong>on</strong>g> US$25 respectively.Online tourist visa applicati<strong>on</strong> is also available at www.mfaic.gov.kh/evisa/C<strong>on</strong>tactInformati<strong>on</strong>.aspx, al<strong>on</strong>g withcredit card payment <str<strong>on</strong>g>and</str<strong>on</strong>g> a recent photo in jpeg format.Approval of the e-visa takes three working days. This serviceis not available to nati<strong>on</strong>als of Pakistan, Afghanistan,Algeria, Bangladesh, Saudi Arabia, Sri Lanka <str<strong>on</strong>g>and</str<strong>on</strong>g> Sudan.Important c<strong>on</strong>tactsNTOThe Ministry of Tourism of Cambodia, helmed byminister of <str<strong>on</strong>g>tourism</str<strong>on</strong>g> Th<strong>on</strong>g Kh<strong>on</strong>, has representative officesin South Korea, China, Japan, Thail<str<strong>on</strong>g>and</str<strong>on</strong>g>, Portugal,the Russian Federati<strong>on</strong>, the United Arab Emirates, Switzerl<str<strong>on</strong>g>and</str<strong>on</strong>g>,Germany, Italy, Spain <str<strong>on</strong>g>and</str<strong>on</strong>g> Austria.Tel: (855-23) 211-593www.<str<strong>on</strong>g>tourism</str<strong>on</strong>g>cambodia.orgAPSARA, the authority for the protecti<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> managementof Angkor <str<strong>on</strong>g>and</str<strong>on</strong>g> the regi<strong>on</strong> of Siem Reap, was createdby the Cambodian government. It is tasked to take chargeof research, protecti<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> c<strong>on</strong>servati<strong>on</strong> of cultural heritage,urban <str<strong>on</strong>g>and</str<strong>on</strong>g> <str<strong>on</strong>g>tourism</str<strong>on</strong>g> development.www.autoriteapsara.orgTravel trade associati<strong>on</strong>sThe Cambodia Associati<strong>on</strong> of Travel Agents seeks towork closely with the public <str<strong>on</strong>g>and</str<strong>on</strong>g> private sectors to develop<str<strong>on</strong>g>and</str<strong>on</strong>g> grow <str<strong>on</strong>g>tourism</str<strong>on</strong>g>, <str<strong>on</strong>g>and</str<strong>on</strong>g> to guide its members <strong>on</strong>achieving these objectives.www.catacambodia.comThe Cambodia Hotel Associati<strong>on</strong> represents its membersin shaping policies, advocating hotel vocati<strong>on</strong>altraining <str<strong>on</strong>g>and</str<strong>on</strong>g> promoting investment in Cambodia’s <str<strong>on</strong>g>tourism</str<strong>on</strong>g>industry.www.cambodiahotelassociati<strong>on</strong>.com.khCompiled by Sim Kok ChweeAll <str<strong>on</strong>g>informati<strong>on</strong></str<strong>on</strong>g> is correct at press time