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Gallen Priory Nursing Home, 37, inspection report 28 - hiqa.ie

Gallen Priory Nursing Home, 37, inspection report 28 - hiqa.ie

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Article 6: General Welfare and ProtectionInspectors found that there were specific arrangements in place to protect residentsfrom being harmed or suffering abuse and the person in charge, proactively soughtfeedback on issues of concern from residents and relatives. Some improvementswere identif<strong>ie</strong>d in the provision of mandatory training to staff.There was a policy on and procedures in place for the prevention, detection andresponse to abuse. During the fit-person interv<strong>ie</strong>w the person in chargecomprehensively detailed how she would investigate an allegation of abuse.Training records showed that all staff had formal elder abuse training, had access tothe policy and were knowledgeable about types of abuse and how to respond to anallegation of abuse. Residents spoken to confirmed to inspectors that they felt safe inthe centre. The Authority has received no notifications of any allegation, suspectedor confirmed abuse of any resident.Good moving and handling practices were observed throughout the <strong>inspection</strong>however, the records showed that three staff members had not attended moving andhandling training. Inspectors observed that staff ensured the safety of the moredependent residents by using gait belts when supporting them to mobilise incommunal areas.Measures were in place to prevent accidents and facilitate residents’ mobility,including non-slip floor covering in bathrooms and toilets and hand rails which wereprovided in communal areas to promote independence. Residents were observedmoving around the building during the day using the handrails for support.Article 20: Food and NutritionInspectors were satisf<strong>ie</strong>d that residents received a nutritious and var<strong>ie</strong>d d<strong>ie</strong>t thatoffered choice. Mealtimes were unhurr<strong>ie</strong>d social occasions that providedopportunit<strong>ie</strong>s for residents to interact with each other and with staff.Inspectors saw that residents were offered a var<strong>ie</strong>ty of snacks and drinks throughoutthe day. Jugs with a var<strong>ie</strong>ty of juices and water were available in common areas andstaff offered drinks to residents on an hourly basis which was recorded in respect ofeach resident.Inspectors observed residents having their midday meal in a bright, relaxedenvironment. Residents said that they enjoyed the food and showed the inspectorsthe menu outlining the choices available.Inspectors saw that residents who needed their food served in an altered consistencysuch as pureed had the same menu options as others and the food was presented inappetising individual portions. Some residents required assistance with their mealand this was provided in a discreet and respectful manner.The mealtime was a relaxed and enjoyable exper<strong>ie</strong>nce for residents. It was served intwo dining rooms, one on the ground floor and another on the first floor. FoodPage 11 of 20

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