(c)If the employees wish, they can submit the Complaints by sending an emailto the AC Chairman directly at joshuaong@tfwlcl.com.2. Investigation(a) Chief Executive Officer, Chairman <strong>of</strong> the Board or AC Chairman shallin<strong>for</strong>m the AC, in summary <strong>for</strong>m or otherwise, <strong>of</strong> all Complaints received,with an initial assessment as to the appropriate treatment <strong>of</strong> each Complaint.Assessment, investigation, and evaluation <strong>of</strong> Complaints shall be conductedby, or at the discretion <strong>of</strong> the AC. If the AC deems it appropriate, it mayengage at the Company’s expense, independent advisers, external counsel oraccountants unaffiliated with the Company’s auditors.(b) The employee who reports the Complaints may be asked to provide morein<strong>for</strong>mation during the course <strong>of</strong> the investigation.(c) Following investigation and evaluation <strong>of</strong> a Complaint, the AC Chairmanshall report to the AC on recommended disciplinary or remedial action if any.The action determined by the AC to be appropriate shall then be brought tothe Board or to appropriate members <strong>of</strong> senior management <strong>for</strong> authorizationand implementation respectively. If the action taken to resolve a Complaintis deemed by the AC to be material or otherwise appropriate <strong>for</strong> inclusion inthe minutes <strong>of</strong> meetings <strong>of</strong> the AC, it shall be so noted in the minutes.(d) Where the report on the Complaints discloses a possible criminal <strong>of</strong>fence,the Company, after consulting the legal advisers, will decide if the mattershould be referred to the relevant authorities such as the Singapore/HongKong Police Force, Hong Kong Independent Commission Against Corruptionand Securities and Futures Commission, Singapore Corrupt PracticesInvestigation Bureau etc., as appropriate <strong>for</strong> further action. Once the matteris referred to the authorities, the Company will not be able to take furtheraction on the matter, including advising the employee <strong>of</strong> the referral.(e)Any ef<strong>for</strong>t to retaliate against any person making a Complaint in good faithis strictly prohibited and shall be reported immediately to the AC Chairman.– 2 –
3. Retention <strong>of</strong> Records <strong>of</strong> Complaints(a) Records pertaining to the Complaint and the investigation if any, shallbe the property <strong>of</strong> the Company and shall be retained by the Company incompliance with applicable laws and the document retention policies <strong>of</strong> theCompany.(b)The records shall be subject to safeguards to ensure their confidentiality andwhen applicable, to protect the identity <strong>of</strong> the complainant.– 3 –