16.07.2015 Views

Service pledge to consumers - West Yorkshire Trading Standards

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<strong>West</strong> <strong>Yorkshire</strong> <strong>Trading</strong> <strong>Standards</strong> <strong>Service</strong>FREEPOST 10185MorleyLeedsLS27 8YYTel: 0113 253 0241E Mail:info@wyjs.org.ukFax: 0113 253 0311Consumer Direct: 08454 040506(helpline)As part of our commitment <strong>to</strong> e-government this booklet is available <strong>to</strong> view,download or order on our website at www.wyjs.org.uk. The website also containsinformation about the Joint <strong>Service</strong>s, further details about the services we offerand how <strong>to</strong> let us know your viewsSTRATEGIC PRIORITIES<strong>West</strong> <strong>Yorkshire</strong> <strong>Trading</strong> <strong>Standards</strong> <strong>Service</strong> is provided by, and provides servicesfor, the Metropolitan Districts of Bradford, Calderdale, Kirklees, Leeds andWakefield.In order <strong>to</strong> meet the Districts’ needs, consultation has taken place <strong>to</strong> identify theirkey strategic aims. Whilst each of them has its own unique set of priorities, it isstill possible <strong>to</strong> group these aims <strong>to</strong>gether in four broad areas which correspond<strong>to</strong> the Local Area Agreement themes, namely:• Safer and Stronger Communities• Children and Young People• Healthier Communities and Older People• Economic development and the EnvironmentAs far as possible, our work will be in line with these priorities.EQUAL OPPORTUNITIESWe will either translate any documents or arrange a transla<strong>to</strong>r if you need one.Please contact the telephone number over the page. Our organisation has a firmcommitment <strong>to</strong> ensuring full and equal access <strong>to</strong> all the services we provide.TRADING STANDARDS AT A GLANCE:Policy/7/3 Page 4 of 6

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