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The use of whole family assessment to identify the needs of families ...

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Using ‘<strong>family</strong> friendly’ language when explaining anything helps <strong>to</strong>establish a clear understanding <strong>of</strong> what is said and reduces intimidationor confusion. Use <strong>the</strong> <strong>family</strong>’s own words wherever possible ra<strong>the</strong>r thanchanging <strong>the</strong> language in<strong>to</strong> ‘pr<strong>of</strong>essional jargon’. This is more likely <strong>to</strong>encourage <strong>families</strong> <strong>to</strong> consider <strong>the</strong> Family Plan ‘<strong>the</strong>irs’ ra<strong>the</strong>r thanano<strong>the</strong>r formal document. <strong>The</strong> more a <strong>family</strong> ‘own’ <strong>the</strong>ir plan <strong>the</strong> morelikely <strong>the</strong>y are <strong>to</strong> stick <strong>to</strong> <strong>the</strong> changes <strong>the</strong>y want <strong>to</strong> make.<strong>The</strong> support may be ‘phased’ so immediate issues are addressed firstand longer term, possibly more entrenched issues, later on.Families may at times feels ‘flooded’ by <strong>the</strong> number <strong>of</strong> pr<strong>of</strong>essionalsinvolved in <strong>the</strong>ir lives so a priority ‘Team Around <strong>the</strong> Family’ should beagreed who will initially have <strong>the</strong> closest involvement and where o<strong>the</strong>ragencies may contribute via <strong>the</strong> Lead Pr<strong>of</strong>essionals.It is important <strong>to</strong> talk <strong>to</strong> each member <strong>of</strong> <strong>the</strong> <strong>family</strong>, including <strong>the</strong>children. Sometimes it may be appropriate <strong>to</strong> talk <strong>to</strong> <strong>family</strong> members<strong>to</strong>ge<strong>the</strong>r, sometimes individually. <strong>The</strong> Lead Pr<strong>of</strong>essional should talk <strong>to</strong> allthose involved in <strong>the</strong> ‘team around <strong>the</strong> <strong>family</strong>’ <strong>to</strong> agree who is best <strong>to</strong> talk<strong>to</strong> each <strong>family</strong> member. It may that different workers undertake <strong>the</strong>preparation work with different <strong>family</strong> members.If children are <strong>of</strong> an appropriate age and developmental level <strong>to</strong>contribute <strong>the</strong>y should be seen individually. <strong>The</strong> focus could initially beexploring <strong>the</strong>ir perceptions <strong>of</strong> living at home. Children could be helped <strong>to</strong>talk about what <strong>the</strong>y enjoy about home life and what <strong>the</strong>y would like <strong>to</strong>be different. <strong>The</strong>y may want <strong>to</strong> draw pictures which could be added <strong>to</strong><strong>the</strong> plan as <strong>the</strong>ir contribution. Feedback from children about what <strong>the</strong>ywould like <strong>to</strong> be different can be a very powerful fac<strong>to</strong>r in influencingparents’ motivation <strong>to</strong> change. Workers should always be mindful <strong>of</strong> anyrepercussions for children <strong>of</strong> saying negative things about <strong>the</strong>irexperiences <strong>to</strong> parents and feedback <strong>needs</strong> <strong>to</strong> be made sensitively. It isalso important <strong>to</strong> be sensitive <strong>to</strong> <strong>the</strong> amount <strong>of</strong> detail appropriate forchildren <strong>to</strong> know about <strong>the</strong>ir parents’ difficulties.<strong>The</strong> worker should try <strong>to</strong> help <strong>the</strong> <strong>family</strong> member think about what <strong>the</strong>ywould like <strong>to</strong> be different, or what <strong>needs</strong> <strong>to</strong> change.Possible questions may include:o What ideas have you got for how things could be different?o How can we help make things better / safer for <strong>the</strong> children/you?o What do you think we need <strong>to</strong> see before we could close <strong>the</strong> case/end our involvement?It may be helpful <strong>to</strong> talk <strong>to</strong> <strong>families</strong> about <strong>the</strong> need <strong>to</strong>:S<strong>to</strong>p doing -Do more <strong>of</strong> -Also try -<strong>the</strong> dangerous or risky behaviours<strong>the</strong> behaviours that are protective and help members getalong wellsome new behaviours and ways <strong>of</strong> relating <strong>to</strong> each o<strong>the</strong>r.

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