17.07.2015 Views

The use of whole family assessment to identify the needs of families ...

The use of whole family assessment to identify the needs of families ...

The use of whole family assessment to identify the needs of families ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Department for Education<strong>The</strong> Use <strong>of</strong> Whole Family Assessment <strong>to</strong> Identify <strong>the</strong> Needs <strong>of</strong> Families with MultipleProblemsFamily Engagement3.10 Levels <strong>of</strong> <strong>family</strong> engagement and <strong>the</strong> fact that local areas are working with<strong>families</strong> not previously engaged in support are two <strong>of</strong> <strong>the</strong> major strengths <strong>of</strong><strong>the</strong>ir approach. All are using a consent based approach <strong>to</strong> working with<strong>families</strong>.3.11 Initial visits are <strong>of</strong>ten undertaken jointly with referring agencies. Familiesengage with <strong>the</strong> support for a variety <strong>of</strong> reasons: for some <strong>the</strong>y know it maybe <strong>the</strong> ‘last chance’ <strong>to</strong> resolve issues prior <strong>to</strong> a referral <strong>to</strong> statu<strong>to</strong>ry services.Figure 3.5 provides some examples <strong>of</strong> how staff have engaged with <strong>families</strong>.Figure 3.5: Engaging FamiliesProviding support for <strong>the</strong> <strong>whole</strong> <strong>family</strong>This <strong>family</strong>’s issues related <strong>to</strong> <strong>the</strong> fa<strong>the</strong>r’s domestic violence and drugs mis<strong>use</strong> butprevious support had mainly foc<strong>use</strong>d on <strong>the</strong> mo<strong>the</strong>r and children. Asking <strong>the</strong> fa<strong>the</strong>rwhat help he needed was <strong>the</strong> key <strong>to</strong> him engaging with <strong>the</strong> support:“I quickly learnt that a lot <strong>of</strong> my work needed <strong>to</strong> be foc<strong>use</strong>d with [name <strong>of</strong>fa<strong>the</strong>r] ... I foc<strong>use</strong>d on him and what his <strong>needs</strong> were ... ‘What do you wan<strong>to</strong>ut <strong>of</strong> this support?’ No-one had really asked him that before ... That’s why<strong>the</strong>re’d been so much resistance <strong>to</strong> support in <strong>the</strong> past – beca<strong>use</strong> he’s seenas <strong>the</strong> problem” (Lead Pr<strong>of</strong>essional).“I started <strong>to</strong> accept <strong>the</strong>ir help. It’s beca<strong>use</strong> she asked me what I wanted <strong>to</strong>get out <strong>of</strong> it ... After a while it was [name <strong>of</strong> lead pr<strong>of</strong>essional] who got meaccepting help ... She said ‘Let’s go out for a c<strong>of</strong>fee’. We did and we talkedand explored it all” (Fa<strong>the</strong>r).As a result <strong>of</strong> working with <strong>the</strong> Pathfinder, <strong>the</strong> fa<strong>the</strong>r’s IDAP (integrated domesticab<strong>use</strong> programme) rating regarding his level <strong>of</strong> engagement with <strong>the</strong> programmemoved from 1 (attending sessions but not engaging), <strong>to</strong> 5 (fully engaged).Linking in with existing services<strong>The</strong> Pathfinder in Southamp<strong>to</strong>n is working with <strong>families</strong> with drug and alcoholissues. One strategy Pathfinder staff have <strong>use</strong>d for engaging with <strong>families</strong> is bylinking in<strong>to</strong> o<strong>the</strong>r appointments that <strong>families</strong> are likely <strong>to</strong> keep e.g. ‘scriptappointments’ (methadone prescription renewal appointments). Pathfinder staff willfind out which appointments individuals are likely <strong>to</strong> keep and <strong>the</strong>n attend thosemeetings and engage agencies and <strong>the</strong> <strong>families</strong> through regular contact at thosemeetings.14

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!