Package Contents - Hci

TM 

REVISION 7.0

--------------------------------------------------------------------------------------GEN II OPERATIONS MANUAL 

TABLE OF CONTENTS 

SINGLE PILLOW SPEAKER 23 

SAFETY INSTRUCTIONS 5-7 

PACKAGE CONTENTS 8 

PRODUCT INTRODUCTION 9-13 

IR REMOTE 9 

LEFT SIDE INPUT PANEL 10 

FRONT PANEL USB PORT 10 

FRONT PANEL 10 

REAR JACK PANEL (SGL PILLOW V1) 11 

REAR JACK PANEL (SGL PILLOW V2) 12 

REAR JACK PANEL (DUAL PILLOW) 13 

INSTALLATION 14-16 

ANTENNA 14 

COMPOSITE A/V 14 

COMPONENT A/V 14 

PC 15 

EXTERNAL SPEAKERS 15 

EXTERNAL MONITOR 15 

PILLOW SPEAKER(S) 15 

THIRD PARTY CONTROLLERS 16 

SOFTWARE UPDATES 16 

SETUP AND OPERATION 17-32 

BASIC SETUP 17-20 

IR BATTERIES 17 

FUNCTION CODES 17 

PILLOW SPEAKER 17 

AUTO SCAN 18 

DATE AND TIME 18 

FM SETUP 18, 19 

ALARM 19 

ADVANCED SETUP 21-32 

PICTURE MENU 21 

PICTURE MODE 21 

CONTRAST 21 

BRIGHTNESS 21 

HUE (TINT) 21 

COLOR LEVEL 21 

COLOR TONE 21 

SCREEN SIZE (ZOOM) 21 

3D NR 21 

SOUND MENU 22- 24 

SPEAKER MODE 22 

SOUND MODE 22 

BASS 22 

TREBLE 22 

BALANCE 22 

MTS 22 

CLOSED CAPTION 22-23 

MIN/MAX VOLUME 23-24 

TELEVISION 23 

DUAL PILLOW SPEAKER 24 

ADVANCE MENU 25, 26 

USB CLONING 25 

START-UP SETTINGS 25 

SOURCE 25 

CHANNEL NUMBER 25 

VOLUME 25 

MENU LANGUAGE 25 

MENU TRANSPARENCY 25 

MENU DISPLAY TIME 25 

PARENTAL CONTROL 25 

SIP AND PUFF 25 

PILLOW SPEAKER TYPE 26 

SETUP PASSWORD 26 

SYSTEM MENU 27-28 

POWER SETTINGS 27 

OPERATING HOURS 27 

POWER SAVING 27 

POWER ROLL 27 

ON WITH AC 27 

IR BAND SELECT 27 

KEYDEFINE 27 

KEYPAD LOCK 28 

LED CONTROL 28 

CLOCK DST 28 

SOURCE ROLL 28 

SERIAL CONTROL 28 

INFORMATION 28 

SOURCE SETUP MENU 29-32 

TV SETUP 29-31 

CHANNEL# 29 

ADD/REMOVE 29 

FREQUENCY 29 

LABEL 29 

FINE TUNE 29 

SOURCE 29 

CH PREVIEW MODE 29, 30 

SAVE 30 

AUTO SCAN 30 

DTV SETUP 30, 31 

CHANNEL NO 30 

ADD/REMOVE 30 

FREQUENCY 30 

TUNER SOURCE 30 

SIGNAL TYPE 30 

SAVE 31 

AUTO SCAN 31 

BANK SELECT 31 

BANK EDIT 31 

FM SETUP 31 

CHANNEL# 31 

FREQUENCY 31 

LABEL 31 

FM LEVEL 31 

HealthCare Information, LLC 3


SCREEN MODE 31 

FAVORITE LOCK 31 

SAVE 31 

SOURCE LABELS 31 

SOURCE ROLL 31 

INPUT AUTO DETECT 32 

GUIDE CHANNEL 32 

PATIENT FUNCTIONS 33 

INFORMATION 33 

CHANNEL INFO 33 

DATE & TIME 33 

CLEAR FAV 33 

FAVORITES(FAV)/EDUCATION(EDU) 34 

CLOSED CAPTIONS 34 

IR BANDS 34 

PILLOW SPEAKER OPERATION 35 

DVD/IPTV PILLOW SPEAKER CONTROL 36 

CLONING 37 

INTERNET PROTOCOL TELEVISION (IPTV) 38-49 

INTRODUCTION 38 

IPTV SETUP 39-42 

GENERAL IP SETUP 39 

IP MODE 39 

IP ADDRESS 39 

SUBNET MASK 39 

GATEWAY ADDRESS 39 

MAC ADDRESS 39 

CURRENT IP 39 

HARD DISK UTILITY 39 

HARD DISK UTILITY 39 

JPEG DECODING 39 

PICTURE TIMER 39 

FIRMWARE UPGRADE 39 

VERSION 39 

UPNP FUNCTION 39 

THIN CLIENT SETTINGS 40 

SERVER ADDRESS 40 

PROGRAM SELECT 40 

COLOR SELECT 40 

AUTO LOGIN 40 

USER NAME 40 

PASSWORD 40 

HOME PAGE SETTINGS 40-42 

PC APPS 40 

IMAGES 40 

EDUCATION 41 

MOVIES 41 

AUDIO 41 

AUTO PLAY GREEN 41 

AUTO PLAY BLUE 41 

AUTO PLAY PURPLE 41 

ENABLE/DISABLE BUTTONS 42 

AUTOMATIC BUTTONS 42 

USB 42 

PRESCRIBED MEDIA 42 

LOCAL MEDIA 42 

MEDIALINK 42 

TV 42 

USING IPTV 43, 44 

SETTING IP ADDRESS 43 

IPTV OPERATION 44 

CONTROLLING PLAYBACK 44 

HARD DRIVE FILE MANAGEMENT 45-49 

COPYING FROM USB DRIVE 45 

CONNECTING PC 45 

WINDOWS XP 45-47 

WINDOWS VISTA 47-48 

COPY FILES TO HARD DRIVE 49 

DELETING FILES 49 

MENU TREE 50 

PARENTAL CONTROL 51, 52 

RATING SYSTEM 51, 52 

SETUP AND OPERATION 52 

KEY DEFINE 53 

DIGITAL TV SETUP 54 

BANKS 55-56 

EDITING 55 

COPY 55 

RESET 56 

CLEAR 56 

HDTV 56 

UNIVERSAL REMOTE OPERATION 56 

SOFTWARE UPDATES 56 

ACCESSORIES 57 

SPECIFICATIONS 58-65 

DIMENSIONS RM20II 58 






GENERAL 64, 65 

WARRANTY 66 


WARNING 

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture and this apparatus shall not be exposed to dripping or splashing and 

no objects filled with liquids, such as vases, shall be placed on the apparatus. 

Do not use this LCD TV Monitor near water. For example: avoid placing it near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a 

swimming pool, etc. 

This apparatus shall be connected to a mains socket outlet with a protective earthing connection. 

The mains plug of this apparatus must remain readily operable. 

Advertisement: 

Pour réduire le risque du feu ou de décharge électrique, n’exposez pas cet appareil à la pluie ou à l’humidité. L’appareil ne sera pas exposé à l’égoutture ou 

l’éclaboussement et aucun objet remplis de liquides, tels que des vases, ne seront placés sur l’appareil. 

NOTE TO CABLE TV INSTALLER 

This reminder is provided to call the cable TV installer’s attention to Article 820-40 of the National Electric Code (U.S.A.). This code provides guidelines for 

proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of the cable 

entry as practical. 

REGULATORY INFORM 

This equipment generates, uses and can radiate radio frequency energy, and if not installed in accordance with this instruction manual, may cause harmful 

interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause 

harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 

interference by on or more of the follow measures: 

1. Increase the separation between the equipment and receiver. 

2. Consult the dealer or an experienced radio/TV technician for help. 

CAUTION 

Do not attempt to modify this product in any way without written authorization from HealthCare Information, LLC. Unauthorized modification will void the 

warranty of the product. 

COMPLIANCE 

The party responsible for this product’s compliance is: 

HealthCare Information, LLC, 113 Commerce Blvd., Loveland, OH 45140, USA. Phone 513-271-8100. 



IMPORTANT SAFETY INSTRUCTIONS 

1) Read these instructions. 

2) Keep these instructions. 

3) Heed all warnings. 

4) Follow all instructions. 

5) Do not use this apparatus near water. 

6) Clean only with dry cloth. 

7) Do not block any ventilation openings. Install in accordance with the manufactures instructions. 

8) Do not install near any heat source such as radiators, heat registers, stoves, or other apparatus (including amplifiers) 

that produce heat. 

9) Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one 

wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third 

prong are provided for your safety. If the provided plug does not fit into you outlet, consult an electrician for 

replacement of the obsolete outlet. 

10) Protect the power cord from being walked on or pinched particularly at plugs, convenience 

receptacles, and the point where they exit from the apparatus. 

11) Only use attachments/accessories specified by the manufacturer. 

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold 

with the apparatus. When a cart is used, use caution when moving the cart/apparatus 

combination to avoid injury from tip-over. 



13) Unplug this apparatus during lightning storms or when unused for long periods of time. 

14) Refer all servicing to qualified service personnel. Servicing is required when the 

apparatus has been damaged in any way, such as power-supply cord or plug is 

damaged, liquid has been spilled or objects have fallen into the apparatus, the 

apparatus has been exposed to rain or moisture, does not operate normally, or has 

been dropped. 

--------------------------------------------------------------------------------------- 

IMPORTANT SAFEGUARDS FOR YOU AND YOUR NEW PRODUCT 

YOUR NEW PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH YOUR SAFETY IN MIND. HOWEVER, 

IMPROPER USE CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING 

THE SAFEGUARDS THAT HAVE BEEN BUILT INTO YOUR NEW PRODUCT, PLEASE READ AND OBSERVE THE 

FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING YOUR NEW PRODUCT, AND SAVE THEM FOR 

FUTURE REFERENCE. OBSERVING THE SIMPLE PRECAUTIONS DISCUSSED IN THE MANUAL CAN HELP YOU 

GET MANY YEARS OF ENJOYMENT AND SAFE OPERATION THAT ARE BUILT INTO YOUR NEW PRODUCT. 

REAL TIME CLOCK BACKUP BATTERY 

CAUTION – Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. 



Package Contents 

After opening, carefully check the package contents: 

HD-IPTV 

Power Cord 

Audio/Video Patch Cable 

IR Remote 

Manuals are shipped per order** 

This manual covers the following models: 

RM20II 20-Inch LCD HD-IPTV 





RM52II 52-Inch LCD HD-IPTV* 

This manual covers M-star version 38 and Sigma version 33. 

NOTE: Instructions in this manual apply to all of the above listed sets unless stated 

otherwise. 

*The RM52II model set is not UL Listed at this time. Model RM52II is not available at the 

time of this printing. 

**The latest version of the manual can be downloaded from www.hci-tv.com 



PRODUCT INTRODUCTION 

IR Remote Control 

1. POWER TURNS SET ON AND OFF 

2. MUTE TURNS SOUND ON AND OFF 

3. VOLUME UP INCREASES SOUND LEVEL 

4. SOURCE SELECTS INPUT SOURCE 

5. CC TURNS CLOSED CAPTIONS ON AND OFF 

6. VOLUME DOWN DECREASES SOUND LEVEL 

7. IPTV SELECTS IPTV MODE 

8. LAST CHANGES TO LAST CHANNEL OR SOURCE 

9. CHANNEL UP CHANGES CHANNEL TO THE NEXT 

HIGHER PROGRAMMED CHANNEL 

10. FM SELECTS FM MODE 

11. FAVORITES FAVORITES FUNCTION 

12. CHANNEL DOWN CHANGES CHANNEL TO THE NEXT 

LOWER PROGRAMMED CHANNEL 

13. NUMBER BUTTONS DIRECT ACCESS TO CHANNELS 

14. PREVIEW ENTERS PREVIEW MODE (PIP) 

15. SLEEP SETS SLEEP TIMER 

16. ALARM SETS ALARM(S) 

17. TIME DISPLAYS DATE AND TIME 

18. STATUS DISPLAYS TV STATUS 

19. SCREEN SIZE SETS SCREEN SIZE (ZOOM) 

20. NAVIGATION USED TO NAVIGATE SETUP MENUS 

AND IPTV MENUS 

21. BANK CHANGE BANKS 

22. SETUP USED TO ENTER SETUP MENU 

23. FUNCTION USED ENTER FUNCTION CODES 

AND USER FUNCTIONS 

24. “.” and BACK RETURN TO PREVIOUS IPTV MENU 

PERIOD BUTTON FOR DIGITAL TV 

25. HOME RETURN TO MAIN IPTV MENU 

26. MEDIA CONTROL CONTROLS MEDIA PLAYBACK 

27. ESC 

28. MEDIA TITLE DISPLAYS INFORMATION ABOUT 

CURRENT SELECTION 



LEFT SIDE INPUT PANEL FRONT PANEL USB PORT (RM22II ONLY) 

FRONT PANEL (With Favorites Function) 

FRONT PANEL (With EDU Function) 



REAR I/O PANEL 

SINGLE PILLOW SPEAKER BOARD (VER. 1) 








DUAL PILLOW SPEAKER BOARD 



INSTALLATION 

Before installing, carefully read the “Important Safeguards” section on page 6. 

Do not plug the set in until the rest of the installation is finished. 

Use only the included UL listed Hospital Grade Power Cord. 

If hanging the set on a wall, make sure the wall mount used is rated to carry the weight of the set. 

BASIC CONNECTIONS 

Antenna or Cable 

RM20II 17lbs 

RM22II 17.5lbs 

RM26II 30lbs 

RM32II 36lbs 

RM42II 78lbs 

RM52II Not available at time of printing. 

Connect the antenna or cable lead to the RF input connector on the inside of the set closest to the 

USB port. 

Equipment With Composite Audio and Video Outputs 

You can connect a device with composite audio/video outputs such as a DVD or VCR player to the 

composite input jacks on the left side of the monitor. Connect the video output of the device to the 

yellow jack, the right audio output of the device to the white jack and the left video output of the 

device to the red jack. Change the source to AV to use the device. 

Equipment With Component Audio and Video Outputs 

You can connect a device with component audio/video outputs such as a DVD player to the 

component input jacks on the backside of the monitor. Connect as follows: 

Device Output TV Input 

Y Red Y Input Jack 

Cb/Pb Blue Cb/Pb Input Jack 

Cr/Pr Green Cr/Pb Input Jack 

Right Audio Red Component Audio Input Jack 

Left Audio White Component Audio Input Jack 



PC (to use TV as a monitor) 

Use a male to male VGA cable to connect a computer monitor output to the PC input on the back of 

the set. Make sure the computer resolution is set equal to or lower than the maximum resolution of 

the set, which is WXGA or 1366 X 768. 

External Speakers 

You can drive an external amplifier and speakers by connecting the composite audio output jacks to 

the line input jacks of the external amplifier. The composite audio output level is variable and 

controlled by the TV volume control and can also be muted. You can access the setup menu and 

turn the internal speakers off without affecting the composite audio output jacks. See page 22. 

NOTE: Lower the TV volume all the way before connecting an external amplifier and speakers. 

Once the amplifier and speakers are connected and turned on, raise the TV volume slowly and 

adjust the amplifier volume as necessary. 

External Monitor 

To use an external monitor with your set, connect the composite video output to the composite 

video input of the external monitor. If the monitor has audio capabilities, connect the composite 

audio output jacks of the TV to the composite audio input jacks of the monitor. 

Pillow Speaker(s) 

Single Pillow Speaker Board (Ver. 1 and Ver. 2) 

Before connecting the pillow speaker to the set, you must plug the set in and enter the setup menu to 

set the set for the proper type of pillow speaker you are going to use. See Page 26. To connect the 

TV for pillow speaker control you will need a jumper with either a ¼” phone plug or a 6-Pin 

Amphenol plug on the TV end. The other end should match your wall jack. See page 35. 

Three button analog pillow speakers and a sip & puff devices must use the 6-Pin Amphenol jack 

only. 

For Zenith, Philips and one button analog type digital pillow speakers, use either jack. 

NOTE: Zenith, and Philips type pillow speakers refers to the digital code the pillow speakers 

send to the TV, not the manufacturer of the pillow speaker. Visitor Station refers to 

the optional Visitors Station that allows visitors to control the set without 

interrupting the patient. The Single Pillow Speaker Board Ver.1 will also support 

RCA pillow speakers. 

The ¼” jack and the 6-pin jack cannot be set for different types of pillow speakers with the Single 

Pillow Speaker Board. 

Dual Pillow Speaker Board 

The Dual Pillow Speaker Board allows two different pillow speakers or one pillow speaker and a 

Visitor Station to be connected to the set at the same time. You will need to set the ¼” jack and the 

6-pin jack separately. Three button analog pillow speakers and 2 function sip & puff devices must 

use the 6-Pin Amphenol jack only. 



Third Party Controllers 

Connect third party controllers to the RJ-12 communications ports. Sets will version 2 pillow 

speaker boards and dual pillow speaker boards have two RJ-12 ports. Please contact your dealer to 

help determine which port you should use based on your system. This allows a third party 

controller and an HCI DVD player to both be connected to the set at the same time. 

Software Updates 

You will need a special programming board to update the TV operating software. The PC board 

connects to the RS-232 port on the TV and a USB port on your PC or laptop. Contact your dealer 

for the necessary hardware, software and files to update the software. 

IPTV software updates can be installed via a USB flash drive (version 15 or higher) or through the 

HCI MediaCare system. 

The pillow speaker interface software can be updated using the RJ-12 communication port(s). 

Contact your dealer for details. A PC with a comm. Port or USB to comm. port adaptor (RS-232) 

and a programming board from HCI will be required. 



SETUP AND OPERATION 

Installing The IR Remote Control Batteries 

1. Turn the IR Remote over. Press down on the arrow and slide the battery cover off the bottom. 

2. Install the two included AAA batteries. The polarity is indicated on the bottom of the battery 

compartment. Make sure the batteries are installed correctly. 

3. Slide the battery cover back onto the remote and snap into place. 

Once the installation is complete and all optional equipment is connected plug the supplied power cord into the 

set and then into a standard 120VAC outlet. Turn the set on by pressing the power button on the front panel. 

Install the included batteries into the IR remote control. 

Function Codes 

Setup features are accessed using function codes. You will need an IR remote control to enter function codes. 

To enter a function code using an IR remote control, press the “FUNCTION” button followed by the “0” button 

then enter the function code. The following codes are available. 

CODE 

9999 

11111 

13218 

14568 

15709 

15428 

12363 

FUNCTION 

ACCESS SETUP MENU (TV or IPTV) 

DISPLAY SOFTWARE VERSIONS 

DISPLAY DATE 

TEST MODE 

RESET 

SERVICE MODE 

IPTV SETUP MODE 

Press the setup button on the IR remote after entering the “9999” code to access the setup menus. When in 

IPTV mode you may enter IPTV setup using the “9999” code. 

To change the IR band on an HCI IR remote press and hold the power button for 10 seconds. The IR band 

will toggle between IR Band 1 and IR Band 2. 

Press the VOL+ and CH+ buttons on the front or side panel at the same time to change IR bands. See Pages 

27 and 34. 

Press the VOL- and CH- buttons on the front or side panels at the same time to display software version 

information. Same as function code “11111”. 

Press VOL+ and VOL- buttons at the same time to change the SPEAKER MODE. See page 22. 

Enter function code “15428” to keep the setup menu active until the TV is turned off. Once this code is 

entered you will not have to enter the “9999” code until the set is turned off even if the setup menu times 

out. You can also go to the ADVANCED setup menu and change the MENU DISPLAY TIME to 

ALWAYS. When the set is turned off the MENU DISPLAY TIME will reset to 30 SEC. 

Pillow Speaker Setup 

Access the setup menu. Use the right arrow button to select the “AVANCED” setup menu. Press the down 

arrow button to select “PILLOW SPEAKER”. Use the left and right arrow keys to select the type of pillow 

speaker you wish to use. For Dual Pillow Speaker boards you must select the type of pillow speaker for the ¼ 

inch jack and 6-pin jack separately. See page 26. 



Auto Scan Analog 

Access the setup menu. Use the Right arrow button to select the “SOURCE SETUP” menu. Press the 

down arrow button to select “TV SETUP”. Press the right arrow button. Press the down arrow button to 

select ”SOURCE”. Use the Right/Left arrow button to set the signal source. See pages 29 and 30. Press 

the “ENTER” button. Press the Down arrow button to select “AUTO SCAN”. Press the Right arrow 

button to start the auto scan process. The TV will scan all channels and store active channels in the 

program list. 

Auto Scan Digital TV 

See page 54 for more information on DTV setup. 

Access the setup menu. Use the right arrow button to select the “SOURCE SETUP” menu. Press the 

Down arrow button to select “DTV SETUP”. Press the Right arrow button. There may be a pause as DTV 

starts up. Press the Down arrow button to select “TUNER SOURCE”. Use the Right/Left arrow buttons to 

select the digital signal source. See page 30. Press the “ENTER” button. Press the down arrow button to 

select SIGNAL TYPE”. See Page 30. Use the Right/Left arrow buttons to set the signal type. Press the 

“ENTER” button. Use the Down arrow button to select “AUTO SCAN”. Press the right arrow button to 

start the auto scan process. The TV will scan all channels and store active channels in the program list. 

Setting Date and Time 

Certain features such as the “ALARM” require the proper date and time to function properly. To set the 

date and time: 

FM Setup 

1. Enter function code “9999” with the IR remote. See page 17. 

2. Press the “FUNCTION” button on the IR remote until the date and time are displayed. 

3. Press the dark green media control button on the IR remote. 

4. Use the left and right navigation buttons to select the number to be changed. Use the up and 

down arrow keys or the number keys to set the correct date and time. 

5. Press the “ENTER” button on the IR remote after all fields have been set. 

Use this procedure to preset the FM favorites list. Up to 10 channels may be added to the favorites list. 

You will need and IR remote and the RF frequency of the stations you wish to add. This setup is optional. 

This setup procedure can be used to make sure certain channels are easily available to patients at all times. 

1. Turn TV on. 

2. Use the LEFT/RIGHT arrow buttons to select the “SOURCE SETUP” menu. 

3. Use the UP/DOWN arrow buttons to select FM setup. 



4. Press the RIGHT arrow button. If the TV is not already in FM mode, it will switch to FM mode 

when the FM setup menu is selected. 

5. Use the LEFT/RIGHT arrow buttons to select the channel number you wish to setup. 

6. Press the DOWN arrow button. 

7. Use the LEFT/RIGHT arrow buttons to select the digit to change and the UP/DOWN arrow 

buttons to change the digit. Repeat this step until the frequency of the station you wish to add in 

complete. For station frequencies less than 100.00MHz, the first digit should be “0”. The 

selected digit will be highlighted. You may also use the number buttons to enter the digits. 

8. Press the “ENTER” button. 


10. Use the LEFT/RIGHT arrow buttons to select the character to change and the UP/DOWN arrow 

buttons to change the character. Repeat this step until all characters have been entered for the 

station label. The label will appear on the lower left side of the display with the channel number 

selection. This step is optional. 


12. Use the LEFT/RIGHT arrow buttons to set the signal level below which the audio will mute. 

This is the same for all FM channels. Once it has been set, this step may be skipped. 


14. Use the LEFT/RIGHT arrow buttons to select the screen display while in FM mode. 

BLACK Black Screen 

BLUE Blue Screen 

OFF Turns LCD back lights off. 

BLACK+OSD Black screen with FM channel information displayed. 

BLUE+OSD Blue screen with FM channel information displayed. 

15. This is the same for all FM channels. Once it has been set, this step may be skipped. 


17. User the LEFT/RIGHT arrow buttons set the current favorites channel to LOCK or UNLOCK 

status. When set to lock, patients will not be able to change the current favorite channel. Each 

Favorites channel can be set to LOCK or UNLOCK status individually. 

Patients will be able to add their own channels to the favorites list by pressing and holding the 

“FAV” button. However, only favorite channels set to UNLOCK will be available for them to 

use. 

18. To setup additional FM favorite channels press the UP arrow button 5 times and repeat steps 5- 

18 until all of the FM favorites channels are setup. It is not necessary to setup all channels. 

19. When all desired channels have been entered, press the DOWN arrow button until SAVE is 

selected and press the RIGHT arrow button twice. 



Alarm 

HCI RoomMate TV’s have 7 programmable alarms. Each alarm is set via date and time. To set alarm times: 

1. Enter the alarm setup screen by pressing the “ALARM” button on the IR remote control. 

2. User the UP/DOWN arrow buttons to select the alarm you wish to set or change. 

3. Press the RIGHT or LEFT arrow button. 

4. Press the RIGHT arrow button to set the mode. Selections are: 

NONE – POWER ON – POWER OFF – DAILY ON – DAILY OFF 

NONE Alarm disabled 

POWER ON TV turns on at set alarm time and date. 

POWER OFF TV turns off at set alarm time and date. 

DAILY ON TV turns on at set time every day. 

DAILY OFF TV turns off at set time every day. 

5. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the month. 

6. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the day. 

7. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the hour. 

8. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the month. 

9. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the minute. 

10. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to select AM or PM. 

11. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the source. (turn on only) 

Selections Are: 

TV – HDTV – FM – AV – YPRPB – IPTV – PC – HDMI 

12. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons or numeric keys to enter the channel. 

(turn on only) If the source selection if NOT TV, HDTV or FM this line will be automatically skipped. 

13. If necessary, press the DOWN ARROW button to set the ALARM VOL. Use the LEFT/RIGHT arrow buttons or 

numeric key pad to set the volume level the TV will turn on to. 

NOTE: If alarm mode is set to POWER ON or DAILY ON and the TV is already on at the set alarm time, the TV will go to 

the SOURCE, CHANNEL and VOLUME settings set in the alarm event. 



ADVANCED SETUP 

Enter function code “9999” and press the “SETUP” button on the IR remote twice to enter the main setup menu. See page 50 for 

a full menu tree. Use the navigation buttons to select and change menu items. Press the enter button to go back one menu level. 

Picture Menu 

PICTURE MODE Selects the picture mode. Each mode except user is a pre-defined setting for 

contrast, brightness, hue and color level. Selections are: 

STANDARD - MOVIE - VIVID – USER 

STANDARD Default factory setting 

MOVIE Default factory setting for viewing movies. 

VIVID Default factory setting. 

USER Uses user settings for contrast, brightness, hue and color level. 

NOTE: To adjust contrast, brightness, hue or color level USER mode must be 

selected. 

CONTRAST Adjusts the difference between light and dark areas of the display. 

BRIGHTNESS Adjusts the overall brightness of the display. 

` HUE Adjusts color balance. Also called TINT. 

SATURATION Adjusts the color level of the display. 

SHARPNESS Adjusts sharpness of the display. 

COLOR TONE Adjusts the over all color scheme. Selections are 

NORMAL-WARM-COOL 

SCREEN SIZE Selects the scale of the picture. Also called ZOOM. Selections are: 

NORMAL - PANORAMA - WIDE – ZOOM 1 – ZOOM 2 

NORMAL Adjusts the picture to standard broadcast size. There will be a 

vertical blank area on the left and right side of the picture. 

PANORAMA Stretches picture horizontally to fill screen. Center of picture is not 

stretched. The amount of stretching increases towards the left and 

right edges of the picture. This mode is useful for viewing standard 

4:3 ratio broadcasts in wide screen mode. This mode does not 

stretch objects that are in the middle of the screen so that people and 

other objects do not appear short and wide. 

WIDE Adjusts picture size to fill screen. Horizontal and vertical 

adjustment may not be proportional 

ZOOM 1 Adjusts the picture to fill the screen horizontally. The top and 

bottom of the picture may be cut off. 

ZOOM 2 Enlarges the picture vertically and narrows the picture horizontally. 

The top and bottom of the picture may be cut off. 

3D NR Comb filter setting. Sets the level of dynamic noise reduction for the picture. 

Selections are: 

OFF – LOW – MEDIUM – HIGH 

Noise reduction can help improve a low quality picture. However, if used on a 

good quality picture, the picture quality may decrease. Set for best picture. Only 

affects analog channels. 



SOUND MENU 

SPEAKER MODE Selects which speaker(s) will be used. Selections are: 

OFF – TV ONLY – PILLOW – BOTH 

OFF All speakers muted. 

TV ONLY TV speakers only. Pillow speaker muted 

PILLOW Pillow speaker only. TV speakers muted. 

BOTH TV and pillow speaker. 

NOTE: You can also change the SPEAKER MODE by pressing the VOL UP and 

VOL DOWN buttons on the front or side panel at the same time. 

SOUND MODE Selects the sound mode. Can not be change when SPEAKER MODE in set for 

PILLOW. See SPEAKER MODE above. Selections are: 

STANDARD – MOVIE – MUSIC – USER 

STANDARD Default factory setting. 

MOVIE Default setting for movies. 

MUSIC Default setting for music. 

USER Allows user to adjust Bass, Treble and Balance. 

BASS Adjusts the low frequency sound level. “SOUND MODE” must be set for user to 

adjust this setting. 

TREBLE Adjusts the high frequency sound level. “SOUND MODE” must be set for user to 

adjust this setting. 

BALANCE Adjusts the right and left speaker sound levels. “SOUND MODE” must be set for 

user to adjust this setting. 

MTS Selects sound source. Selections are: 

STEREO – MONO – SAP – STEREO –VOL – MONO –VOL – SAP -VOL 

STEREO 2 Channel sound. Sound from each speaker may be different. 

Default factory setting. 

MONO Single channel sound. Both speakers produce the same sound. 

This setting may produce better quality sound with weak signals. 

SAP SECOND AUDIO PROGRAM. Use this setting to listen to an 

alternative audio broadcast. This is usually a second language for 

the program such as Spanish. Not all stations broadcast SAP. 

-VOL Same as above except defeats the auto mute on channels with 

weak sound. Do not use unless there is one or more channels with 

low sound level that causes the set to mute. 



CLOSED CAPTION Sets CLOSED CAPTION mode and which closed caption or text services are 

available to the patient. 

CLOSED CAPTION Sets CLOSED CAPTION mode. Selections are: 

OFF – ON – ALWAYS 

OFF No closed caption or text services will not be available to patient. 

ON Closed caption and text service will be available to patient 

ALWAYS Closed caption or text service will always be displayed. Patient 

will only be able to select which service they which to view. 

CC ON MUTE Determines if closed caption or text is displayed when sound is muted. Selections 

are: 

OFF – ON 

OFF TV does not display closed captions when muted. 

ON Mute button becomes closed caption button. 

CC1-CC4 Determines which closed caption or text services will be available to patients. 

TEXT 1-TEXT 4 Selections for each are: 

ON –OFF 

ON Service will be available to patient. 

Off Service will not be available to patient. 

NOTE: CLOSED CAPTION must be set to ON or ALWAYS and at least one service must be set to 

YES for closed caption or text services to operate correctly. 

MAX/MIN VOLUMES Sets maximum and minimum sound levels that patients can adjust the set to. Sound 

level can only be adjusted to a level that is between the MAX and MIN settings. 

This menu changes depending on the type of pillow speaker board that is installed. 

SINGLE PILLOW SPEAKER BOARD (Ver. 1 and Ver. 2) 

TELEVISION MIN Sets the minimum sound level the set can be adjusted to when SPEAKER MODE is 

set to TV ONLY or BOTH. Selections are: 

0-100 

TELEVISION MAX Sets the maximum sound level the set can be adjusted to SPEAKER MODE is set to 

TV ONLY or BOTH. Selections are: 

. 

0-100 

PILLOW MIN Sets the minimum sound level the set can be adjusted to when SOUND MODE is 

set to PILLOW. Selection are: 

0-100 

PILLOW MAX Sets the maximum sound level the set can be adjusted to when SOUND MODE is 

set to PILLOW. Selection are: 

0-100 

NOTE: Set the MIN and MAX volumes to the same level to lock the sound at a pre-determined sound 

level. Patient will not be able to change the sound level. 



. 

DUAL PILLOW SPEAKER BOARD 

TELEVISION MIN Sets the minimum sound level the set can be adjusted to when SPEAKER MODE 

is set to TV ONLY or BOTH. Selections are: 

0-100 

TELEVISION MAX Sets the maximum sound level the set can be adjusted to SPEAKER MODE is set 

to TV ONLY or BOTH. Selections are: 

0-100 

PILLOW ¼ INCH MIN Sets the minimum sound level the set can be adjusted to when SOUND MODE is 

set to PILLOW. Selections are: 

0-100 

PILLOW ¼ INCH MAX Sets the maximum sound level the set can be adjusted to when SOUND MODE is 


0-100 

PILLOW 6 PIN MIN Sets the minimum sound level the set can be adjusted to when SOUND MODE is 


0-100 

PILLOW 6 PIN MAX Sets the maximum sound level the set can be adjusted to when SOUND MODE is 


0-100 

NOTE: Set the MIN and MAX volumes to the same level to lock the sound at a pre-determined 

sound level. Patient will not be able to change the sound level. 

NOTE: ¼ INCH refers to the ¼ inch pillow speaker jack on the rear jack panel. See 

pages 11-13. 

6 PIN refers to the 6-pin pillow speaker jack on the rear jack panel. See pages 11- 

13. 



ADVANCE 

USB CLONING Saves and loads setup data from a USB flash drive. Used to copy setup form one 

set to another. Selections are: 

LOAD FROM USB – SAVE TO USB 

LOAD FROM USB Loads setup data from USB flash drive. 

SAVE TO USB Saves setup data to USB flash drive. 

START –UP SETTINGS Sets the SOURCE, CHANNNEL NUMBER and VOLUME the set will use when 

first turned on. 

SOURCE Sets the input source the TV will used when turned on. Selections are: 

PC – HDMI – TV – HDTV – FM – AV – YPBPR – IPTV – LAST 

WATCHED 

NOTE: If set to none TV will turn on to same source it was using when 

turned off. 

CHANNEL NUMBER Sets the channel number the TV will tune to when turned on. 

NOTE: SOURCE must be set to TV or HDTV to set channel number. If 

set to LAST WATCHED, TV will turn on to same channel it was on when 

turned off. Only channel numbers that are in the currently added list can 

be selected. 

VOLUME Sets the volume level the TV will use when turned on. 

NOTE: If set to 0, TV will have the same volume level it had when turned 

off. 

MENU LANGUAGE Sets the language used for the ON SCREEN MENUS. Selections are: 

ENGLISH – FRANCAIS – ESPANOL 

NOTE: Press enter after making selection. 

MENU Sets the background transparency of the ON SCREEN MENUs. Selections are: 

TRANSPARENCY 

0 – 13 – 25 – 38 – 50 – 63 – 75 – 88 – 100 

NOTE: 0 = Black, 100 = Clear. 

MENU DISPLAY TIME Sets how long the ON SCREEN MENUS will be displayed after last button press. 


30 SEC – 1 MIN – 90 SEC – 2 MIN – ALWAYS 

NOTE: When set to always this setting will change back to 2 MIN when TV is 

turned off. 

PARENTAL CONTROL Enters the Parental Control setup menu. Also called V-Chip. Default password is 

“0000”. See pages 51 and 52 for instructions on how to setup Parental Control. 

SIP AND PUFF Turns SIP AND PUFF mode on and off. Selections are: 

NO - YES 



PILLOW SPEAKER Sets type of pillow speaker being used. Available settings will depend on the type of 

pillow speaker board installed. If a pillow speaker board is not installed you will not be 

able to set the pillow speaker type. Both jacks are the same when using a single pillow 

speaker board. See pages 11-13 to identify the type of pillow speaker board installed. 

See page 35 for additional information. 


PILLOW SPEAKER TYPE Set the type of pillow speaker being used. Selections are: 

VIS ST – SIP AND PUFF - 1 KEY – 3 KEY – ZENITH – RCA – 

PHILIPS - ZEN-5V 

VIS ST Visitor Station. 

SIP AND PUFF Sip and Puff device. 

1 KEY 1 button analog pillow speaker. 

3 KEY 3 button analog pillow speaker 

ZENITH Digital pillow speaker sending Zenith code. 

RCA Digital pillow speaker sending RCA code. 

PHILIPS Digital pillow speaker sending Philips code. 

ZEN-5V Older digital pillow speaker sending Zenith code. 

Provides 5VDC to operate the pillow speaker. 

NOT DUAL PS This menu can not be accessed when using a single pillow speaker 

board. Menu selection will be grayed out. 


PILLOW SPEAKER TYPE Sets the type of pillow speaker being used. Selections are: 

VIS ST – SIP AND PUFF - 1 KEY – 3 KEY – ZENITH - 

PHILIPS - ZEN-5V 

NOT DUAL PS This menu can not be accessed when using a single pillow speaker 

board. Menu selection will be grayed out. 

DUAL PILLOW The dual pillow speaker board allows the 1/4 inch and 6-pin jacks to be set of each 

SPEAKER BOARD other. Volume level to each device can also be set independently or muted with out 

affecting the other. TV volume is not affected but both are dependent on the volume 

setting of the TV. 

PS ¼ INCH TYPE Sets the type of pillow speaker being used for the ¼ inch pillow 

speaker jack. Selections are: 

1 KEY – ZENITH - PHILIPS - ZEN-5V – VIS ST 

PS 6 PIN TYPE Sets the type of pillow speaker being used for the 6-pin pillow 

speaker jack. Selections are: 

1 KEY –3 KEY – ZENITH - PHILIPS - ZEN-5V – VIS ST - 

SIP AND PUFF 

SETUP PASSWORD Changes the password used to enter the setup menus. 



SYSTEM 

POWER SETTINGS Setup for power settings. 

OPERATING HOURS Sets the hours of operation for the set. Set will function normally during 

enabled hours and will not turn on during disabled hours. 

TIME TO ENABLE TV Time TV will be enabled. 

TIME TO DISABLE TV Time TV will be disabled. 

NOTE: During disabled time if an attempt is made to turn the set on the set will come on to a 

black screen and display “OFF TIME NO SERVICE” for 15 seconds after which time the set 

will turn off. During the time “OFF TIME NO SERVICE” is displayed on the screen you can 

enter function code “9999” to enter the setup menu. TV will not turn off while in the setup menu. 

POWER SAVING Sets power saving mode. Selections are: 

ON – MEDIACARE – QUICK BOOT 

ON Power saving is on. 

MEDIACARE Setting for sets connected to an HCI MediaCare System. 

QUICK BOOT Setting to allow digital TV viewing to start faster. 

NOTE: POWER SAVING must be set to MEDIACARE for all sets being 

used with a MediaCare system. 

POWER ROLL Set POWER ROLL mode. Selections are: 

ON – OFF 

ON TV will turn off when using channel up and channel down buttons 

between the lowest and highest programmed channels. 

OFF TV will not turn off between highest and lowest channels. 

ON WITH AC Turns TV on when AC power is applied. Selections are: 

OFF – MODE 1 – MODE 2 

OFF TV does not turn on when AC power is applied. 

MODE 1 TV turns on when AC power is applied. TV can not be 

turned off using the “POWER” button. TV can only be 

turned off by removing AC power. 

MODE 2 TV turns on when AC power is applied. TV can be turned 

off using the “POWER” button. 

IR BAND SELECT Selects the IR band to use with an HCI IR remote. The IR BAND of the remote 

control must be set to match the TV. Change will not take effect until setup menu is 

exited. Selections are: 

1 – 2 

NOTE: Bands 1 and 2 work with HCI remotes. Bands 3 and 4 are for universal 

remotes. Bands 3 and 4 can only be selected using the CH+ and VOL+ buttons. See 

page 34. 

KEY DEFINE Changes the functions of the front or side panel buttons. See Page 53. 



KEYPAD LOCK Determines which buttons on the front panel of the TV are active. 


LOCK OFF – LOCK 1 – LOCK 2 – LOCK 3 

LOCK OFF All button operate. 

LOCK 1 Only power button operates. 

LOCK 2 Only CH+, CH-, VOL+, VOL- and POWER buttons 

operate. 

LOCK 3 No buttons operate. 

LOCK 4 Disables the ability to change the SPEAKER MODE using the 

VOL+ and VOL- key combination. 

LED CONTROL Sets the status of the power LED when the set is on or off. Selections are: 

ON IF TV OFF – ON IF TV ON – ALWAYS OFF – IR BLINK 

ON IF TV OFF Power LED is off when the set is on and on when the set is off. 

ON IF TV ON Power LED is on when the set is on and off when the set is off. 

ALWAYS OFF Power LED is off at all times. 

IR-BLINK Power LED is always off but blinks when a button is pressed on 

the front panel, IR remote or pillow speaker 

CLOCK DST Turns Daylight Savings Time on and off. Selections are: 

OFF - ON 

SOURCE ROLL When on, CH+ and CH- buttons will scroll through the active input sources between 

the lowest and highest programmed channels. Selections are: 

OFF – ON 

SERIAL CONTROL Turns serial control for HCI DVD player on and off. Selections are: 

OFF – DVD 

OFF Serial control is turned off. Set to “OFF” if no HCI DVD player is being 

used. 

DVD Serial control is turned on. Set to “DVD” when using an HCI DVD 

player. 

INFORMATION Displays current source and software version. 



SOURCE SETUP 

TV SETUP Channel setup for analog TV. 

CHANNEL Displays current channel number. Use right and left arrow buttons to change 

NUMBER channel. Selected channel will be displayed behind the menu. 

ADD/REMOVE Manually add or remove the current channel from the channel line up. This affects the 

current selected bank only. See pages 55 and 56. 

FREQUENCY Displays the frequency of the current channel. Cannot be changed. 

LABEL Set a channel label to be displayed for the currently selected channel. Use the right and 

left arrow buttons to select the character and the up and down arrow keys to change the 

selected character. Press and hold the up or down arrow buttons to scroll through the 

characters at a fast rate. Press the “ENTER” button when done. 

NOTE: Press the blue arrow at the bottom of the IR Remote to clear all characters. 

FINE TUNE Used to manually fine-tune the channel frequency. This should be left at “0”. 

SOURCE Selects the TV input source type. Selections are: 

AIR – CATV – CATV HRC – CATV IRC 

Select AIR if you are connected to an off air antenna 

Select CATV if you are connected to a cable system. 

Select CATV HRC if you are connected to cable system using HRC frequencies. 

Select CATV IRC if you are connected to cable system using IRC frequencies 

NOTE: Most in house systems such as DIRECT-TV will use CATV. 

NOTE: If you are on a CATV system and AIR is selected as the source, you will not see 

any channels above channel 13. 

CH PREVIEW CH PREVIEW MODE displays 9 channels on the screen at the same time and scans 

MODE from one channel to the next as determined by the CHANNEL PREVIEW MODE 

setting. Audio will be heard from the currently selected channel window. To start and 

stop brows mode, press the preview button on the IR remote. As each channel is 

scanned, full motion video will be displayed for about 10 seconds, then the video 

will freeze and the next channel will be scanned and displayed. Only active 

channels for the current selected BANK will be scanned. See pages 55 and 56. 


9 CHANNELS – ALL CHANNELS – EDUCATION – OFF – CH GUIDE 

9 CH Displays 9 channels on the screen starting with the current channel 

being viewed. After the 9 th channel is scanned, the scanning will start 

over with the first scanned channel. You can use the arrow keys on 

the IR remote to select which channel is currently being scanned. 

Audio will be heard from the currently selected channel. 

ALL CH Displays 9 channels on the screen starting with the current channel 

being viewed. After the 9 th channel is scanned, the next channel in 

the programmed channel list will be scanned starting in the upper left 

window on the screen. You can use the arrow keys on the IR remote 

to select which channel is currently being scanned. Audio will be 

heard from the currently selected channel. 



EDUCATION Displays the 9 channels on the screen that are stored in the 

or EDUCATION or FAVORITES CHANNEL list. If no channels are 

FAVORITES in the EDUCATION/FAVORITES LIST, only the current channel 

will be displayed. See page 34. If less than 9 channels are stored in 

the EDUCATION CHANNEL list, channels will be repeated. 

NOTE: If your front panel keypad has the FAV button the menu selection 

will be for FAVORITES. If the front panel keypad has the EDU 

button the menu selection will be for EDUCATION. See page 10. 

OFF CH PREVIEW MODE is off. 

CHANNEL Displays the CHANNEL GUIDE when the PREVIEW button is 

GUIDE pressed. 

SAVE Saves the current TV setup into permanent memory. Select SAVE after all settings 

have been completed and press the “RIGHT” arrow button twice. 

AUTO SCAN Scans for all available channels and places them in to the channels lineup. Unused 

channels are deleted. Use the ADD/ERASE function to manually add and delete 

channels. See page 29. AUTO SCAN only affects the currently selected bank. See 

pages 55 and 56. 

DTV SETUP Enters digital TV setup. See page 54 for information on DTV. 

CHANNEL NO Displays current channel number. Use right and left arrow buttons to change 

channel. Selected channel will be displayed behind the menu. Use this to manually 

add channels. 

ADD/REMOVE Manually add or remove the current channel from the channel line up. This affects 

the current selected bank only. See pages 55 and 56. Selections are: 

ADDED – REMOVED 

NOTE: When adding a digital channel it will take several seconds for the TV to 

scan the channel and add it to the channel line up. 

FREQUENCY Displays the current channels frequency. Cannot be changed. 

TUNER Selects the digital TV input source. Selections are: 

SOURCE 

AIR – CABLE 

Air Select for off air digital reception. 

CABLE Select for CATV digital reception. 

SIGNAL TYPE Selects type of digital signal. Selections are: 

ATSC 8VSB – QAM 64 – QAM 256 

ATSC 8VSB Setting for ATSC (8VSB) 

QAM 64 Setting for QAM 64. 

QAM 256 Setting for QAM 256. 

NOTE: Contact the local cable company for information on which type of QAM 

they are using and also to determine what digital channels are available to you. If 

you cannot contact the cable company, set the source for CABLE 64 and run an 

auto scan. If no channels are found, set the source for CABLE 256 and run the auto 

scan again. If no digital channels are found on either setting then there are no 

digital channels available. 

If you are converting off air digital channels to CATV channels with out converting 

to QAM, set ATSC SOURCE to QAM and ATSC MODE to AIR 8VSB. 



SAVE Saves the current TV setup into permanent memory. The TV will store all settings 

in to operating memory. These settings will not be lost if there is a power outage. 

This function allows the saved setting to be reloaded into operating memory should 

someone change the setting accidentally. Any previous saved settings will be lost. 

AUTO SCAN Scans for all available digital channels and places them in to the channel lineup. 

Unused channels are deleted. Use the ADD/REMOVE function to manually add 

and delete channels. Auto scan affects only the currently selected bank. See pages 

55 and 56. 

BANK SELECT Sets the current channel bank (tier) to be used. See pages 55 and 56. Selections are: 

1 - 2 – 3 - 4 

BANK EDIT Used to manually edit the program banks (tiers). See page 55 and 56. 

FM SETUP Channel setup for FM listening. See pages 18 and 19 for setup instructions. 

CHANNEL NO Selects the favorite FM channel to edit. Up to 10 favorites may be stored. 

FREQUENCY Used to enter the frequency of the selected CHANNEL NO. Use the right/left 

arrow keys to select the digit to enter and the up/down arrow keys or the number 

keys to change. 

LABEL Used to enter a station ID label for the selected CHANNEL NO. This label will be 

displayed if the On Screen Display is set on. See SCR MODE. Use the right/left 

arrow keys to select the character to enter and the up/down arrow keys to change. 

FM LEVEL FM channels with signal strength below this setting will be muted. 

SCREEN MODE SCREEN MODE – Determines what the set will display when in FM mode. 


BLACK – BLUE – SCREEN OFF – BLACK+OSD – BLUE+OSD 

BLACK Black screen only. 

BLUE Blue screen only. 

SCR OFF Screen Off. LCD back light turned off. 

BLACK+OSD Black background with FM On-Screen-Display. 

BLUE+OSD Blue background with FM On-Screen-Display. 

FAVORITE Locks the selected channel so that a patient cannot change the channel. 

LOCK Selections are: 

UNLOCK - LOCKED 

SAVE Saves the current FM setup 

NOTE: FM On Screen Display when on, shows FM FAVORITES LIST, Frequency, Signal 

Strength, and Favorite number if programmed into the FM FAVORITES LIST. 

SOURCE LABELS Allows renaming of input selections. For instance, if you have a VCR connected to 

the audio/video inputs, AV can be renamed to VCR. Up to 8 characters may be 

used in a name. 

Use the up/down arrow buttons to select the input you wish to rename. Use the 

left/right arrow buttons to select the character to change then use the up/down arrow 

buttons to select the character. 

SOURCE ROLL When set to on, TV will cycle through all input sources that are enabled when using 

the CHANNEL UP and CHANNEL DOWN buttons as if they were TV channels 

located between the highest and lowest programmed channels. Selections are: 

NO - YES 



INPUT AUTO-DET When on, the TV will return to the previous input source if there is no video or the 

video is lost for the current input. Selections are: 

ON - OFF 

GUIDE CHANNEL Sets the channel that the channel guide will be displayed on. When the selected 

channel is tuned to the CHANNEL GUIDE will appear on that channel. Selections 

are: 

0 – 125 

Set to zero for no GUIDE CHANNEL 

Note: For systems that have a pillow speaker with a guide button Guide 

CHANNEL should be set to 0. The Channel Guide will appear on the 

channel that is currently being viewed. 

For systems without a CHANNEL GUIDE button set to the desired 

channel for the guide to appear on. When that channel is selected the guide 

will appear. Normally this would be a non-used channel. The TV will 

show the CHANNEL GUIDE with a black background. The selected 

channel will automatically be added to the channel lineup. 

For proper operation, the CHANNEL LABELS should be set for each 

channel. 

You must have a full function digital pillow speaker for the guide channel 

to operate. If an analog pillow speaker or sip and puff device is being used 

GUIDE CHANNEL will be automatically set to 0 and cannot be changed. 

See page 29. 



PATIENT FUNCTIONS 

There are several functions that the patient can access by pressing the “FUNCTION’ button on the IR remote. Each press of the 

“FUNCTION” button selects the next function. Available functions are: 

FUNCTION 

INFORMATION 

CH INFO 

DATE & TIME 

CLEAR FAV/EDU 

INFORMATION Displays the following information: 

SLEEP 

ACTION 

DISPLAYS CURRENT TV INFORMATION 

TURNS CHANNEL DISPLAY INFO ON OR OFF 

DISPLAYS DATE AND TIME 

CLEARS THE FAVORITES/EDUCATION CHANNEL LIST 

Minutes and Seconds left on the “SLEEP TIMER”. “0” will be displayed if the sleep timer is 

off. 

CLOSED CAPTION 

Displays the selected Closed Caption mode selected in the “ADVANCE” menu. 

SCREEN SIZE 

Displays current zoom mode. 

SOUND MODE 

Displays current sound mode. 

PICTURE MODE 

Displays current picture mode. 

MTS 

Displays current MTS selection. 

HDTV (ONLY DISPLAYS IF TV IS IN HDTV MODE) 

Displays current HDTV picture resolution information. 

TV (ONLY DISPLAYS IF TV IS IN ANALOG MODE) 

Displays current analog TV channel. 

TV BANK (ONLY DISPLAYS IF TV IS IN ANALOG MODE) 

Displays the current program bank. 

CH INFO Turns channel information on and off. When on, the time is displayed when the channel is 

changed along with the channel number. When off, only the channel number is displayed. 

DATE/TIME Displays the current date and time. See page 18 to set date and time. 

CLEAR FAV. Clears the FAVORITE or EDUCATIO channel list. See page 34 for instructions to use the 

CLEAR EDU. FAVORITES/EDUCATION channel list. A custom pillow speaker is available with a 

“FAV” or “EDU” button. 



FAVORITES/EDUCATION 

All RoomMate series sets can store up to 10 favorite or education channels for quick access. To set up and access the 

favorite/education channels: 

1. Tune to the channel you wish to add to the favorites/education channel list. 

2. Press and hold the FAV/EDU button on the IR remote until ADD appears on the upper left of the display. 

3. Repeat steps one and two for up to 10 channels. 

4. To quickly tune a favorite/education channel, press and release the FAV/EDU button. The TV will step 

through the stored list of favorite/education channels with each press. 

NOTES: If you attempt to add more than 10 channels to the favorites list, the first channel that was added will be 

dropped from the list and the new channel will be placed and the top of the list. The remaining channels will 

be moved down one on the list. 

CLOSED CAPTIONS 

See page 33 for instructions on clearing the FAVORITES/EDUCATION channel list. 

A custom pillow speaker is available with a FAV or EDU button. See page 36. 

Sets with the FAV button on the front panel will show FAVORITES (FAV) in the FUNCTION and OSD 

menus. Sets with the EDU button will show EDUCATION (EDU) in the FUNCTION and OSD menus. Both 

operate in the same manor. IR remotes will have either an FAV or EDU button. Both will work all sets 

regardless of the FAV/EDU function. 

Pressing the CC button on the TV, IR remote or pillow speakers will switch between Closed Caption modes as follows: 

CC OFF MUTE OFF – MUTE – CC1 MUTE CC2 MUTE – CC3 MUTE – CC4 MUTE - TEXT 1 MUTE – TEXT 2 

MUTE – TEXT 3 MUTE – TEXT 4 MUTE – CC1 – CC2 – CC3 – CC4 – T1 – T2 – T3 – T4 

NOTE: Only options that are enabled in the setup menu will be available. Options that are not enabled will be 

skipped. 

See pages 22 and 23 for more information. 

IR BANDS 

There are four IR BAND selections. Sections are: 

OFF - 1 – 2 – 3 - 4 

OFF IR DISABLED 

1 IR BAND 1 

2 IR BAND 2 

3 IR BAND 3 Magnavox Codes (for use with universal remote) 

4 IR BAND 4 APEX Codes (for use with universal remote) 

IR Bands 1 and 2 are for use with the HCI IR remote control. To change IR bands on the HCI IR remote, press and 

hold the “POWER” on the IR remote for 10 seconds. Bands 1 and 2 can be set in the “SYSTEM” menu. See page 27. 

IR BANDS 1-4 can be set by pressing the CH+ and VOL+ buttons of the front panel at the same time. The current 

selection will be displayed on screen. Each press of the CH+ and VOL+ buttons will switch to the next IR BAND. See 

pages 17 and 27. See page 56 for information on specific universal remotes that have been tested and proper universal 

remote code to use. 



PILLOW SPEAKER OPERATION 

The pillow speaker type should be set before a pillow speaker is plugged into the set. See page 26. 

For pillow speakers with an analog (rotary) type volume control, you may wish to lock the TV volume at a preset level to assure 

proper volume to the pillow speaker at all times. Some digital pillow speakers have rotary volume controls. See pages 23 and 

24. 

See page 22 to disable the TV’s internal speakers. 

One Button 

3 Button 

Digital 

1. Press the “TV” button on the pillow speaker to turn the set on. 

2. Press and release the “TV” button to change the channel to the next programmed channel. 

3. To change the direction of the channel change, press and hold the “TV” button until “CHANNEL UP” or 

“CHANNEL DOWN” appears on the upper right corner of the screen. About 3 seconds. 

4. To turn TV off, press and hold the “TV” button until “POWER OFF” appears on the upper right corner of the 

display. About 5 seconds. 

1. Press the TV button to turn the set on or off. 

2. Press the “UP” button to change the channel to the next higher programmed channel. 

3. Press the “DOWN” button to change to the next lower programmed channel. 

Any digital pillow speaker that sends Zenith, Philips or RCA (Ver. 1 pillow speaker board only) code may be used with the 

ROOMMATE series sets. Make sure the TV is setup for the proper pillow speaker being used before connecting the pillow 

speaker. See page 26. 

NOTE: Version 2 pillow speaker boards and the optional dual pillow speaker board do not support RCA digital codes. See 

pages 11-13 to identify which pillow speaker board is installed in the set. 

Pin Out 

VIEWED FROM REAR JACK PANEL 



DVD/IPTV CONTROL WITH PILLOW SPEAKER 

If you have purchased an HCI DVD player to use with your RoomMate series TV you can use a digital pillow speaker to control 

the DVD player and IPTV functions. The Pillow speaker must have 0-9 number buttons. Any digital pillow speaker with 

number buttons may be used. Custom overlays are available for Curbell Electronics Gen 3 and Gen 4 pillow speakers and 

Anacom-MedTek for use with both IPTV and an HCI DVD player. 

When the TV input source is set for IPTV, the pillow speaker buttons are interpreted as IPTV commands and when the input 

source is set for HDMI, Component or A/V the pillow speaker buttons are interpreted as DVD commands. 

*SD/DVD switched the DVD player between the front 

panel USB port, SD card reader and DVD player. 

NOTE: Some functions such as FAVORITES, SLEEP, 

SCREEN SIZE, “.” Button and SCREEN SIZE may not 

be available with all pillow speaker brands and models. 



CLONING FUNCTION 

The cloning function allows the entire setup of one RoomMate Series set to be copied to another. This greatly speeds up the 

setup process when installing multiple sets. You will need the following to clone a set. 

SAVING DATA 

1 An HCI RoomMate series set that has been fully setup. 

2 At least one USB Flash Drive with at least 100Kb free. Drive does not have to be empty. If you have more than 

one setup for different locations in your facility you will need a separate flash drive for each setup. 

3 IR Remote Control. 

1. Turn set on. 

2. Insert a USB Flash Drive into any of the USB ports. The left side port is usually easiest to access. See pages 

10 – 13 for port locations. 

3. Enter the setup menu. “Function” – “0” – “9999”. See page 17. 

4. Use the left/right arrow buttons to select the “ADVANCE” menu. 

5. Press the DOWN arrow button to select USB CLONING. Press the “RIGHT’ arrow button. 

6. Use the DOWN arrow buttons to select “SAVE TO USB”. Press the RIGHT arrow button. 

7. All setup data will be saved to a file on the USB Flash Drive. This may take a couple of minutes. Screen will 

show data transfer. 

8. Repeat steps 2-9 to load additional flash drives. You may also use a PC to copy the data file to other USB 

Flash Drives. 

LOADING DATA 

TIPS 

1. Turn set on. 

2. Insert a USB Flash Drive that contains a clone file in the root directory into any USB port. The left side port is 

usually easiest to access. There are also USB ports on the left and right sides of the rear jack panel. See pages 

10 - 13. 

3. Enter the setup menu. “Function” – “0” – “9999”. See page 17. 

4. Press the DOWN arrow button to select USB CLONING. Press the “RIGHT’ arrow button 

5. Use the RIGHT arrow button to select “LOAD FROM USB”. Press the “RIGHT’ arrow button. 

6. All setup data will be loaded into the TV. This takes about 30 seconds. Screen will show data transfer. 

7. When finished, the TV will reset. 

You may use a PC to copy the data file to additional USB Flash Drives and to save a copy on a hard drive. The file is 

osd_data.bin. 

You may save multiple setups on the same drive by moving the osd_data.bin file to a different folder and then saving the setup 

from another set on the same Flash Drive. Each setup file will have to be in a separate folder. When you want to load a setup file 

into a RoomMate TV, copy the file you wish to load to the USB Flash Drives root directory and follow the above procedure. 



INTERNET PROTOCOL TELEVISION (IPTV) 

INTRODUCTION 

IPTV allows viewing of media files that contain movies, audio and pictures through an Ethernet connection. These files are 

made available through a media server computer(s) connected to the same network. The TV finds all available servers and then 

locates usable files on those servers. File selection is handled by On-Screen menus. Menu selection is handled via the pillow 

speaker, IR remote or front panel buttons. IPTV’s can be used with the following systems available from HCI. 

1. MediaLink Play multimedia content from any UPnP server on the TV network running TwonkyMedia 

Server software. No control, monitoring or reporting. 

2. MedicCare Push or Pull (video on demand) content from MediaCare servers. Allows control of TV, 

monitoring , sending messages and reporting of TV activity. 

3. ThinClient Remote desktop for a ThinClient server to run PC applications. Usually used for Internet 

access. 

4. Innova TV E-Commerce capabilities, revenue generating Video on Demand, education, service 

Patient Portal recovery, surveys and access to hospital services and information. 

5. FACES Video on Demand, Education on Demand, weather, news, HL7 integration to HIS, service 

recovery, room control of lights, temperature and more. 

In addition to Ethernet capabilities, HCI Generation II sets may also access media files using three USB ports or on an optional 

internal hard drive. The USB ports can be used for flash drives, USB hard drives and many other devices using IPTV including 

mouse and keypad for ThinClient use. 

TYPICAL BASIC IPTV SERVER SYSTEM 

NOTE: Switch must have a 1Gb 

connection to the server. TV’s require 

100Mb connection only. 



IPTV SETUP 

General IP SETUP 

IP MODE: Sets the set to use static (Manual) or automatic (DHCP) IP addresses. Selections are: 

Automatic(DHCP) - Manual 

Automatic(DHCP) TV automatically get IP address from DHCP server. 

Manual IP address is fixed and is entered during IPTV setup. 

NOTE: Each TV in a facility must have a unique IP address. Normal setting is Manual. 

IP Address: Static IP address of the TV. Press enter to set. Normal setting is 192.168.xxx.xxx. 

NOTE: xxx can be any number between 1 and 254. 

Subnet Mask: Subnet mask of the TV. Press “ENTER” to set. Normal setting is 255.255.255.0 

Gateway IP address of the MediaCare or MediaLink server. Normal setting is 192.168.xxx.xxx. 

Address: 


MAC Address: Media Access Control address assigned to the TV’s network interface. Can not be 

changed. 

Current IP: Shows current IP address of the TV. Can not be changed. 

Hard Disk Utility 

Hard Disk Checks and formats the hard disk for use in the TV. Selections are: 

Utility: 

Check File System – Format Hard Disk 

Check File System Checks to see if the hard drive is properly formatted. 

Format Hard Disk Formats the hard drive. 

WARNING Formatting the hard drive will result in all data stored on the hard drive 

being lost. Hard drive should be formatted only when first installed into an 

HCI TV. 

JPEG Set JPEG decoding to be done by hardware or software. Selections are: 

Decoding: 

Software – Hardware 

NOTE: Normal setting is for Hardware. 

Picture timer: Determines how long each picture is displayed on screen before advancing to the next 

picture. Selections are: 

5 sec – 10 sec – 15 sec – 20 sec – 25 sec 

Firmware Enables IPTV operating system upgrade via USB flash drive. Selections are: 

Upgrade: 

Disable - Enable 

NOTE: Once new software has been installed setting will change to Disable. 

Version: Displays software version. Can not be changed. 

UPNP Function Universal Plug and Play. Enables or disables UPNP function. Selections are: 

Enable – Disable 

NOTE: Must be enabled for MediaLink to function. 



-- ThinClient Settings -- 

-- Home Page Settings -- 

Server IP address of the thin client server. Press enter to set. Normal setting is 192.168.xxx.xxx. 

Address: 


Program Selects the protocol used to connect to the thin client server. Selections are: 

Select: 

VNC – RDP – Citrix[ICA] 

VNC Linux remote desktop protocol. 

RDP Windows remote desktop protocol. 

Citrix[ICA] Citrix (NOT SUPPORTED AT THIS TIME) 

NOTE: RDP is recommended for ThinClient applications. 

Color Select: Selects the number of colors that can be displayed for ThinClient applications. Selections 

are: 

8 bits – 16 bits – 24 bits – 32 bits 

NOTE: The higher settings may result in slower ThinClient operation: Recommend setting 

is 24 bits. 

Auto Login: Enables or disables auto login when Remote Desktop is selected. Selections are: 

Enable - Disable 

Enable TV logins in to ThinClient server automatically when remote desktop is selected. 

Disable User must enter user name and password when remote desktop is selected. 

Username User name automatically entered when Auto Login is enabled. Determined by static IP 

address. 

Password Password automatically entered when Auto Login is enabled. Determined by static IP 

address. 

Home Page Setup allows the home page button to be enabled or disabled. Disabled buttons will not be visible on the 

IPTV home page screen. See the MediaCare manual to setup directories on the MediaCare server. Folders on the hard 

drive must be in the root directory. Available buttons and function are: 

Thin Client Button: – Starts remote desktop session on ThinClient Server. TV must be connected to 

a ThinClient server via the RF-45 Ethernet port on the rear jack panel. 

Image Button: - Displays a list of image files located in the Images folder for MediaCare systems 

or the Picture folder if using an internal hard drive. Folder names are case sensitive. If set is 

connected to a MediaCare system the Images directory will be on the MediaCare server. If an internal 

hard drive is used then the Picture folder will be on the hard drive. If a MediaCare system is not 

available or a hard drive is not installed, this button should be disabled. 



Education Button: - Displays a list of movie or image files located in the Education folder. If set is 

connected to a MediaCare system the Education folder will be on the MediaCare server. If an 

internal hard drive is used the Education directory will be on the hard drive. If a MediaCare 

system is not available or a hard drive is not installed, this button should be disabled. Folder names 

are case sensitive. 

OR 

OR 

OR 

Movies Button - Displays a list of movie files located in the Movies folder for Media Care systems 

or the Video directory if using an internal hard drive. If set is connected to a MediaCare system the 

Movie folder will be on the MediaCare server. If an internal hard drive is used then the Video 

folder will be on the hard drive. If a MediaCare system is not available or a hard drive is not 

installed, this button should be disabled. Folder names are case sensitive. 

Audio Button - Displays a list of audio files located in the Audio directory. If set is connected to a 

MediaCare system the Audio folder will be on the MediaCare server. If an internal hard drive is 

used then the Audio folder will be on the hard drive. If a MediaCare system is not available or 

a hard drive is not installed, this button should be disabled. . Folder names are case sensitive. 

Auto Play Green Button – This is a multi-function button. Selections are: 

AV – Green – Disable 

AV Displays AV button. Switches set to AV input. 

Green Plays the file named Green.mpg located in the root directory of the 

internal hard drive. Must have internal hard drive for this selection. 

File name is case sensitive. 

Disable No button displayed. 

Auto Play Blue Button – This is a multi-function button. Selections are: 

Radio – Blue – Disable 

Radio Displays Radio button. Switches set to FM input. 

Blue Plays the file named Blue.mpg located in the root directory of the 


File name is case sensitive 


Auto Play Purple Button – This is a multi-function button. Selections are: 

HDMI – Purple – Disable 

HDMI Displays HDMI button. Switches set to HDMI input. 

Purple Plays the file named Purple.mpg located in the root directory of the 


File name is case sensitive. 




To enable or disable icons: 

1. Use the UP/DOWN arrow buttons to select the icon to be enabled or disabled. 

2. Press the RIGHT arrow button. 

3. Use the UP/DOWN arrow buttons to select EMABLE or DISABLE. Press the ENTER button. 

4. Repeat steps 1-4 as necessary to ENABLE or DISABLE other icons. 

5. When finished, press the LEFT arrow button to exit the Home Page Settings menu. 

Once all of the IPTV settings have been entered, press the BACK button. The new settings will be saved and the IPTV 

processor will reset to activate the new settings. The reset process will take approximately 30 seconds. 

Automatic Buttons 

The following buttons will appear automatically when other devices or servers are connected to the set or found on the TV 

network. 

USB Will appear when a USB flash drive is inserted in any of the USB ports on the set. 

Prescribed Lists images and videos found in the Prescribed folder for this set on a MediaCare server. 

Media Set must be connected to a MediaCare server. This button will not be available on sets using 

an internal hard drive. 

Local Media Will appear when a hard drive is installed in the set. 

MediaLink Will appear when a UPnP server is detected on the network. UPnP server(s) must be running 

Twonky Vision media server software. UPNP Function: must be enabled in the IPTV setup 

menu for MediaLink to function. 

TV Always available. Can not be disabled. Switches set to TV mode. 



USING IPTV 

SETTING IP ADDRESSES 

If you are not connecting the set to a network you do not need to set the IP address. Skip to IPTV operation on page 44. 

If you are connecting to a network then each TV will have to be assigned a unique IP address. In addition you will need 

to know the IP address of the media server or MediaCare server and the IP address of the ThinClient server if used. A 

ThinClient server will allow a Remote Desktop Session to access PC application such as Internet Explorer. 

You will need an HCI IR remote control to set the IP address. After selections are made you must press the “ENTER” 

for the change to be accepted. IP address are entered using the number buttons. You will not see the IP address change 

until you exit the setup menu and IPTV reboots. To check your settings enter setup again after the IPTV has rebooted. 

1. Turn set on and press the IPTV button on an HCI IR remote. 

2. Enter setup by pressing the “FUNCTION” button then the “0” button on the IR remote. 

3. When “CODE” appears on the upper right corner of the screen enter “9999”. Do not press setup. If setup is 

pressed, press the “ENTER” button to remove the TV setup menu from the screen. The IPTV setup menu will 

appear. 

4. Press the right arrow button 

5. IP MODE should be set to Manual. Change to manual if it is not. 

6. Arrow down to IP Address, press the “ENTER” button and enter the assigned IP address for this set. Press the 

“ENTER” button when finished. 

7. Press the down arrow button to select Subnet Mask. 

8. Press the “ENTER” button and enter the Subnet Mask. Normal setting is 255.255.255.0. Press the “ENTER” 

button when finished. 

9. Press the down arrow button to select Gateway Address. 

10. Press the “ENTER” button and enter the Gateway Address. This is the IP address of your IPTV file server or 

MediaCare server and NOT the ThinClient server. 


12. Press the left arrow button and then the down arrow button twice to select Thinclient Settings. 

Note: If you are not using a ThinClient server skip to IPTV operation on page 44. 

13. Press the right arrow button then the down arrow button to select Server Address. 


15. Enter the IP address of the Thin Client Server. When finished, press the “ENTER” button. 

16. Press the “BACK” button. The IPTV will reset. This will take about 30 seconds. When the IPTV has 

rebooted you will see the IPTV home screen. You can re-enter IPTV setup to check your settings. 



IPTV OPERATION 

1. To enter IPTV mode, press the IPTV button on an IR remote control or select IPTV from the source menu. 

The source menu can be accessed using the Source button on the IR remote control, TV/AV button on the set 

or the Input button on the set. Once IPTV has been selected, it may take a few seconds for the IPTV software 

to load and start. 

2. Use the LEFT, RIGHT, UP and DOWN arrow buttons on the front panel (If available), IR remote or pillow 

speaker (full digital required) to select the function you wish. 


4. Once a source button is pressed the TV will change to that source. You will need to re-enter IPTV mode as 

instructed in line 1 above. 

5. If a media button is pressed, follow the on screen prompts to select the media file to view or play. 

6. Use the “BACK” button to return to the previous screen and the “HOME” button to return to the MAIN 

MENU screen. 

7. Pressing the status button on the IR remote when no media is playing or displayed will display the status of the 

hard drive if installed. Drive size, free space and used space will be displayed. 

8. Pressing the status button when media is being played or viewed will display file information of the current 

selection. File name, file size, elapsed time (how long it has been playing), Length and repeat mode will be 

displayed. 

CONTROLING MEDIA PLAYBACK 

During play back you can use the colored arrow buttons on an IR remote to control play back as follows. 

YELLOW PAUSE 

RED FAST REVERSE 

GREEN FAST FORWARD 

BLUE STOP 

CENTER BUTTON PLAY 

NOTE: See page 36 for controlling playback using a digital pillow speaker. 

1. When the media file is finished playing or the stop button is pressed the TV will return to the file selection screen. 

Press the “HOME button to return to the main IPTV screen. 

2. Any time during the selection process you can press the BACK button to return to the previous menu or the HOME 

button to return to the IPTV home screen. 

3. Selecting Repeat All will repeat all listed files until interrupted. 

4. Selecting Play All will play all listed files once. Play can be interrupted. 



HARD DRIVE FILE MANAGEMENT 

All RoomMate Series GENII sets can be equipped with an optional hard drive that can be used to store Picture, Sound and 

Video files for playback on the set. To prevent illegal copies being made from contend stored on the hard drive it is not 

possible to copy files from the hard drive to another source such as a USB flash drive. Also, the hard drive can not be 

accessed through the network port. You will need the following to access the hard drive for file management: 

USB flash drive or USB hard drive with the content you wish to load on to the hard drive. 

OR 

1. PC or laptop running XP or Vista with access to the files you wish to place on the hard drive. 

2. Cat5e crossover cable to connect computer directly to TV. If the TV is connected to a network, you can access the hard 

drive by connecting your computer to the same network. A crossover cable will not be necessary. 

3. IR remote control for TV. 

4. TV IP address. See page 43. 

USB FLASH DRIVE/HARD DRIVE 

1. Turn TV on and set the input source to IPTV. 

2. Insert or connect the USB drive to one of the USB ports on the TV. See pages 10 – 13. 

3. Select the USB button and press the ENTER button. 

4. Select the USB device. USB devices are numbered according to the order they were plugged in to the 

TV. Press the ENTER button. 

5. Select the file to be copied to the hard drive. Press the yellow PAUSE button. 

6. Select Yes and press the enter button. The file will be copied to the hard drive. 

7. When copy is finished, FINISH will be selected in the copy window. Press the “ENTER” button. 

NOTE: Video files will be copied to the VIDEO folder on the hard drive, audio files to the AUDIO folder and 

picture files to the PICTURE folder. IF the folder does not exist a window will open indicating a folder will be 

created. Select FINISH and press the ENTER button. 

PC OR LAPTOP 

1. If connecting your PC directly to the TV, plug one end of a crossover cable into the RJ-45 jack of your PC and the other 

end into the RJ-45 jack on the TV. If the TV is connected to a network, plug your PC into the same network with a 

standard CAT5e cable. 

2. Turn the TV and computer on. 

3. Set the input source of the TV to IPTV. 

CONNECTING TO WINDOWS XP 

Windows screens and icons may look different depending on display settings and update versions. 

1. Open the “My Network Places” folder. 

2. Open the “Add Network Place” folder. Click the “Next” button. 

3. Click on “Choose another network location”. Click the “Next” button. 

4. Enter the IP address from step 7 above as shown. Do not enter leading zeros. 

Example: 

5. Click the “Next” button. 



6. If the “Log on anonymously” box is checked, click on the box to uncheck it. 

7. Do not enter the user name. Leave blank. 

8. The default name for this network place is the IP address. The default name is recommended. You may 

change the default name if you wish. Click the “Next” button. 

9. Click the “Finish” button. Windows will create an icon in the “MY Network Places” with the IP address name 

and open a connection to the TV. 

10. A window will open asking for a user name and password. For early versions of software enter user name 

“hciadmin” and password “ftphciadmin”. For later versions of software enter user name “hci” and password 

“1981”. If you want windows to remember the password for this connection, click on the “Save password” 

box to check it. 

11. Click the “Log On” button. 

12. A screen will open with two folders. Open the “hdd” folder. This is the hard drive in the set. You may create 

folders and drag content file to the “hdd” folder. 



DO NOT STORE FILES OR CREATE FOLDERS IN THE “bin” FOLDER. 

13. When finished transferring content, close the ftp window and disconnect the Cat5e cables. 

14. Repeat this for all TV’s you wish to transfer content to. 

Note: If your TV’s are not connected to a network you can set all the IP address’s the same and use the same 

network folder for all sets. See Page 43. 

15. Once you have created an FTP folder in the “My Network Places” folder you can transfer content as follows. 

A. Connect your computer to the TV using a crossover cable. 

B. Turn TV on and change to IPTV mode. 

C. Open the “My Network Places” folder. 

D. Open the folder named with the IP address of the TV you wish to access. 

E. Enter user name and password. Current software User Name = hci and Password = 1981. For older 

versions of software User Name = hciadmin and Password = ftphciadmin. 

F. You can create and Delete folders and transfer files to and from the hard drive and delete files. 

CONNECTING TO WINDOWS VISTA 

a. Open the “COMPUTER” folder. 

b. Right click one and open area of the “COMPUTER” window. 

c. Click on Add a Network Location. Click the “Next” button. 

d. Click on “Choose a custom network location”. Click the “Next” button. 

e. Enter the IP address as follows. Do not enter leading zeros. 

Example 

f. If the “Log on anonymously” box is checked, click on the box to uncheck it. 



g. Do not enter the user name. 

h. The default name for this network place is the IP address. The default name is recommended. You may 

change the name if you wish. 

i. Click the “Finish” button. Windows will create an icon in the “Computer” folder with the IP address name and 

open a connection to the TV. 

j. A window will open asking for a user name password. For early versions of software enter user name 

“hciadmin” and password “ftphciadmin”. For later versions of software enter user name “hci” and password 

“1981”. If you want windows to remember the password for this connection, click on the “Save password” 

box to check it. 

k. Click the “Log On” button. 

l. A screen will open with two folders. Open the “hdd” folder. This is the hard drive in the set. You may create 

folders and drag content files to the “hdd” folder 

DO NOT STORE FILES OR CREATE FOLDERS IN THE “bin” FOLDER. 

m. When finished transferring content, close the ftp window and disconnect the Cat5e cables. 

n. Repeat this for all TV’s you wish to transfer content to. 

Note: If your TV’s are not connected to a network you can set all the IP address’s the same and use the 

same network folder for all sets. See page 43. 

o. Once you have created an FTP folder in the “My Network Places” folder you can transfer content as follows. 

1. Connect your computer to the TV using a crossover cable. 

2. Turn TV on and change to IPTV mode. 

3. Open the “Computer” folder. 

4. Open the folder named with the IP address of the TV you wish to access. 

5. Enter user name and password. Current software User Name = hci and Password = 1981. For older 

versions of software User Name = hciadmin and Password = ftphciadmin. 

6. You can create and Delete folders and transfer files to and from the hard drive and delete files. 



COPYING FILES FROM USB DEVICE TO HARD DRIVE 

You may copy media files from any supported USB mass storage device to the optional hard drive. Files can only be 

copied on at a time. To copy files; 

1. Connect the USB mass storage device to the TV. 

2. Select the file as if you were going to play or display the file. Do not start the file playing. 

3. Press the “YELLOW” button on the IR remote. A “Copy Function” window will open on the left side of the 

screen. File name and destination will be displayed in the window. 

4. Use the Left/Right arrow buttons to select “Yes”. Press the “ENTER” button. If there is not enough room on 

the hard drive “Device not exist or full disk” will be displayed in the window. Copying will not be possible. 

5. The file will be copied to the proper folder. Movies will be copied to the Video folder, Audio to the Audio 

folder and Images to the Picture folder. If the folder does not exist in the root directory, it will be created in the 

root directory. For proper operation the Video, Audio and Picture folders MUST be in the root directory. 

6. To copy files to the Education folder you must use an FTP connection. See pages 45-48. You must create and 

Education folder in the root directory if one does not already exist. The Education folder must be in the root 

directory of the hard drive. 

NOTE: To protect copyrighted material you can not copy files from the hard drive to a USB device. The hard 

drive can not be accessed from the network. 

DELETING FILES FROM THE HARD DRIVE 

1. Select the file you wish to delete as if you were going to play or view the file. Do not press the play button. 

2. Press the Blue button on the remote. A “Delete Function” window will open on the left side of the screen. 

3. Use the Left/Right arrow buttons to select “Yes”. Press the “ENTER” button. 

4. The file will be deleted and the media list will be refreshed. 

NOTE: Copying files from the USB drive to the hard drive is the fastest method but only one file can be copied at 

a time. Using an FTP connection is slower but you can select multiple files and/or folders. Once the copy process 

is started you can allow it to run unattended. 



ROOMMATE SERIES SETUP MENU TREE 



PARENTAL CONTROL 

TV RATINGS 

United States 

Canadian Ratings 

TV-Y Content appropriate for all ages. 

TV-Y7 Content may not be suitable for children under 7 years of age. 

TV-Y7-FV Content may not be suitable for children under 7 years of age. Contains 

fantasy violence. 

TV-G General Audiences 

TV-PG Content may not be suitable for young children 

V Moderate Violence 

S Mild Sexual Situations 

L Mild Coarse Language 

D Suggestive Dialogue or Drama 

TV-14 Content may not be suitable for children under the age of 14. 

V Intense Violence 

S Moderate Sexual Situations 

L Coarse Language 

D Highly Suggestive Dialogue 

TV-MA Content intended for mature audiences only. 

C Content suitable for children under 8 years of age. No profanity or sexual 

content. Minimal comedic violence. 

C8 Content suitable for children over 8 years of age. No profanity. 

Occasional “socially offensive and discriminatory” language allowed if in 

the content of the story. Little or no sex or nudity. 

G Content suitable for the entire family. Minimal violence, no profanity or 

sexual content. 



Setup 

Quebec Ratings 

PG Parental guidance suggested. Moderate violence, mild profanity, brief nudity 

and sexual references allowed if important to the story line. 

14+ Content intended for viewers over 14 years of age. 

18+ Content intended for viewers over the age of 18. May contain strong violence, 

language and sexual activity. 

G Content appropriate for all ages. Little or no violence or sexual content. 

8+ Content appropriate for children over the age of 8. May contain little violence, 

some foul language and little or no sexual content. 

13+ Content appropriate for teenagers over the age of 13. May contain moderate 

violence, language and some sexual situations. Children under the age of 13 

should be accompanied by an adult. 

16+ Content appropriate for teenagers over the age of 16. May contain strong 

violence, language and sexual content. 

18+ Content for adults over the age of 18 only. May contain extreme violence, 

graphic sexual content and pornography. 

E Exempt programming. No rating will appear on screen. 

1. Enter the setup menu. See page 17. 

2. Go to the ADVANCE MENU and select PARENT CONTROL. Press the right arrow button. 

3. Enter password. Default password is “0000”. 

4. Select CHANGE PASSWORD if you wish to change the password. Follow the on-screen prompts to 

change the password. 

5. Select V-CHIP and set to ON. Use the right arrow button to change. 

6. Select TV RATING. Press the right arrow button. 

7. Use the arrow buttons to select rating levels Press the B button to block or unblock each rating. Some 

rating will effect the rating below them. Press the ENTER button when finished. 

8. Select MOVIE-RATING. Use the right arrow button to select the highest rating you wish to allow. The 

selected rating and all ratings below will be allowed. All rating above will be blocked. 

9. Select ENGLISH-RATING. Use the right arrow button to select the highest rating you wish to allow. The 

selected rating and all ratings below will be allowed. All rating above will be blocked. 

10. Select FRENCH-RATING. Use the right arrow button to select the highest rating you wish to allow. The 

selected rating and all ratings below will be allowed. All ratings above will be blocked. 



KEY DEFINE 

The functions of the front or side panel buttons can be redefined. To change the functions: 

1. Select KEY DEFINE in the SYSTEM menu and press the right arrow button. 

2. Select the button you wish to change. Not all buttons can be changed. See diagram for button locations. Later 

version keypads may be labeled differently but the location is the same. 

3. Use the right and left arrow button to change the function. 

4. Repeat steps 2 and 3 for all buttons you wish to change. 

5. Press the ENTER button when finished. 

MODELS WITH FRONT PANEL KEYPAD. 

MODELS WITH SIDE PANLE KEYPAD ONLY. 

NOTE: Keypad mapping is the same regardless of the key label. 



DIGITAL TV SETUP 

Digital broadcasts offer clearer pictures and allow the broadcast of several channels on one channel. Data is included in the 

broadcast to identify all channels. Channels are identified by the major channel number and then the sub-channel number. The 

format is XX.YY where XX is the major channel number and YY is the sub-channel number. All HCI sets use the “BACK” 

button for the “.” 

There are two types of digital TV signals. The first is broadcast over the air by local television stations. These signals are know 

as ATSC or 8VSB. ATSC signals are not broadcast on the same RF frequency as the standard analog signal. The signal 

contains extra data in addition to the audio/video data stream. This extra data identifies the major channel and sub-channels. 

ATSC signals can have up to six sub-channels. 

EXAMPLE 

Channel 48 in Cincinnati Broadcast its analog channel on UHF channel 48 and its digital channel on UHF channel 34 and has 

two digital channels or sub-channels. The channels are displayed as 48.1 and 48.2. In most digital broadcasts, the first subchannel 

will be the digital version of the analog broadcast. It is not necessary for the operator/user to know the RF channel and 

this information is not available on screen. 

The second type of digital broadcast is used by cable companies. This is called QAM. QAM channels are identified by major 

channel number and sub channel number just like ATSC broadcasts but QAM channel may have more than one major channel 

and corresponding sub-channels. QAM channels can also contain 10 or more digital channels. There are two types of QAM 

channels currently in use. QAM 64 and QAM 256. QAM 256 can carry more channels on a single RF channel. 

EXAMPLE 

RF channel 84 on Cincinnati cable has major channel 5 with two sub-channels and major channel 54 with four sub-channels. 

The channels are displayed as 5.1, 5.2 and 54.1, 54.2, 54.3, 54.4. As with ATSC, it is not necessary to know the RF channel 

number. The RF channel number is not available on screen. 

HIGH DEFINITION (HD) 

Not all digital broadcasts are High Definition. Many digital broadcasts are Standard Definition (SD). SD broadcast are still far 

superior to analog broadcasts and many people mistake them for HD. HD broadcasts take up more bandwidth and reduce the 

number of sub-channels a given RF channel can carry. 

TV SETUPS 

Off Air Digital Cable Digital 

ATSC SOURCE 8VSB QAM 

ATSC MODE AIR 8VSB CABLE 64 or CABLE 256 

Note: Most cable companies use QAM 256. 

For facilities that convert off air channels to cable channels (CATV) without changing the digital format to QAM the settings 

would be: 

ATSC SOURCE QAM 

ATSC MODE AIR 8VSB 



BANKS 

The RoomMate series sets have four banks (also know as tiers) to store active channel lists in. The selected bank determines 

what channels the patient can view. When an auto scan is preformed all channels that are found are set to active in BANK 1. 

The default bank is BANK1. Using the bank edit function, the active channels can be enabled or disabled in each bank. Banks 

can also be copied from one to another. All channels in a bank can also be completely cleared or set. 

Atypical use for banks would be for a simple rental system. Bank 1 could have only free and patient education channels active. 

Bank 2 could have free, basic and patient channels active, bank 3 could have free, basic, premium and patient channels active 

and bank 4 could have only staff channels active. In this way a single distribution system can deliver all channels to each TV but 

only the active channels in the selected bank can be viewed on the TV. 

EDITING BANKS 

COPY BANK 

1. Enter the SETUP menu. See pages 17. 

2. Select BANK EDIT under the SOURCE SETUP menu. See page 31. 

3. Press the right arrow button to enter the bank-editing screen. 

4. Use the up and down arrow buttons to select the channel you wish to change. 

5. Use the right and left arrow buttons to select which bank you wish to change. 

6. Press the B button to toggle the channels status. A check mark indicates active and a box indicates inactive. 

7. Repeat steps 3-5 for all channels you wish to change. 

8. To copy a bank use the left and right arrow keys to select the bank you wish to copy from. The channel 

selection does not matter. Press the yellow key. Use the left and right arrow keys to select the bank you wish 

to copy to and press the yellow button again. 

9. To clear a bank, use the left and right arrow keys to select the bank you wish to clear. The channel selection 

does not matter. Press the red button. All channels in that bank will be set to inactive. 

10. To set a bank, use the left and right arrow keys to select the bank you wish to clear. The channel selection does 

not matter. Press the dark green button. All channels in that bank will be set to active. 

11. To edit the DTV press the home button and follow the above instructions. 

12. When finished, press the ENTER or ESC button to exit the bank edit screen. 

1. Use the arrow buttons to place the curser on any channel in the Bank you wish to copy. 

2. Press the Yellow button. 

3. Use the arrow buttons to place the curser on any channel in the Bank you wish to copy to. 

4. Press the Yellow Button again. 



RESET BANK 

1. Use the arrow buttons to place the curser on any channel in the Bank you wish to reset. 

2. Press the red button. All channels in the selected bank will be set to active. 

CLEAR BANK 

1. Use the arrow buttons to place the curser on any channel in the Bank you wish to clear. 

2. Press the Green button. All channels in the selected bank will be set to inactive. 

HDTV BANK EDITING 

1. Perform an AUTO SCAN for HDTV channels. See page 31. 

2. Enter BANK EDIT mode. See page 31. 

3. Press the “HOME” button. 

4. Edit HDTV banks same as analog banks. (See Page 55 and 56) 

NOTE: You must perform an HDTV auto scan before editing the HDTV banks. You cannot add channels that were 

not found during the AUTO SCAN process. 

UNIVERSAL REMOTE OPERATION 

IR Bands 3 and 4 are for Universal Remote operation. Band 3 is for Magnavox codes. Band 4 is for Apex codes. Both of these 

codes are common to most universal remotes. Follow the instructions for your universal remote to set the remote for one of 

these codes. Not all function may be available on all universal remotes. 

The following universal remotes have been tested and known to work. All universal remotes should have a code setting that will 

work in Band 3 and/or Band 4. 

SOFTWARE UPDATES 

Up dating the operating software for the RoomMate Series of set requires special hardware programmers, software and a PC or 

Laptop running Windows XP. A kit containing all necessary hardware (PC or laptop not included), software and instructions is 

available through your dealer. Software updates can be obtained through your dealer or HCI. 



ACCESSORIES 

ALL AXIS MOUNT 

VISITOR STATION DUAL PILLOW SPEAKER INTERFACE 

FULL SWING WALL MOUNT TABLE MOUNTS 

DVD PLAYER 

HARD DRIVE CEILING MOUNT DVD MOUNTS 

MEMORY MODULE KEYBOARDS AND MICE PIPE MOUNTS 



SPECIFICATIONS 

DIMENSIONS RM20II 


















GENERAL SPECIFICATIONS 





WARRANTY 

HCI warrants, to the original purchaser only that all new HCI televisions (excluding any equipment manufactured by others and 

included in HCI shipment) are free from defects in material for a period of two years from the date of shipment. 

The dealer your product was purchased through must receive notice of a defect or malfunction occurring during the warranty 

period, HCI will repair or replace goods returned to its Loveland, Ohio office, at its discretion, free of charge to the original 

purchaser, the whole or any component part of any product manufactured by HCI found to be defective. 

As a condition to obtaining warranty service, notification must be given to the dealer the product was purchased through within 

at least 10 days after defect is first observed. Repair of product requires it to be shipped to HCI in Loveland, Ohio. All shipping 

and freight charges to HCI shall be paid for by the customer and will not be accepted without a Return Authorization Number 

(RA#). The dealer can provide you information on how to obtain the RA#. 

This warranty does not apply to any HCI products subjected to improper use, negligence or accident; nor to tampering, 

alterations, or repairs by others, without HCI’s written prior notice. For more information pertaining to this warranty, please 

contact the dealer you purchased your product from. 

HCI’s liability under this warranty is limited to repair or replacement of defective products and parts as 

provided above. HCI shall not be liable for incidental or consequential damages. 


HealthCare Information, LLC 

113 Commerce Blvd. 

Loveland, OH 45140 

800-783-8105 

www.hci-tv.com 

©Copyright 2009, HealthCare information, LLC

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