Ocean Park Ticketing and Admission System - Ocean Park Hong Kong

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inventory and HR modules), customer relationship management andbusiness intelligence solutions.The scope of work includes design, supply, implementation tocommissioning, which includes:1. defining the solution blueprints,2. gathering and confirming the requirements,3. installing and configuring the T&AS based on the requirements,4. integrating and exchanging information with the admission gates,5. integrating with other IT solutions,6. performing various levels of system testing,7. delivering system training to respective staffs, and8. providing initial production support after the new T&AS is launched.The Corporation expects the selected vendor to perform the role ofprimary contractor who will manage the supply of required ticketingsoftware, hardware and other related construction and field works.The interested vendor shall confirm your interest by completing thefollowing information:1. Company background and profile,2. Major business activities,3. Relevant theme parks clients’ job reference on similar T&ASimplementation projects (in the past 5 years since 2004). Pleasenote that it will be important for you to let us know about your role(s)and the contract sum of each of these projects,4. Proven experiences in providing theme park T&AS that supportsannual attendances over 3 million,5. High-level description of the T&AS products in point 4 above(software and hardware) and solution which includes but notlimited to the following:• Ticket type setup and bundling maintenance,• Ticket sales channels maintenance,• Pricing management,• Promotion and discount management,• Pass holder management,• Access control and turnstiles ,• Photo ID and biometrics processing,• Interface with other systems (such as finance),• Integration with other peripherals (such as ticket printer, barcodereader, camera, display),• Reporting and analytics capabilities, and• System administration,
6. Description of key implementation considerations:• Implementation approach,• services to be provided,• teaming approach,• support model,• pricing model,• partnering model with other admission control system andhardware vendors, and7. Audited financial report for the past 3 years since 2005.8. Your recommended team(s) for our T&AS project as well as theresume of each of the team members.and depositing into the Tender Box at the Administration Building Annex ofOcean Park, Aberdeen, Hong Kong, by 3:30 pm on 21-Aug-2009 (HongKong time).Expressions of interest must be contained in a sealed envelope markedwith the following details:Expressions of Interest forDesign, Supply, Implementation, Commissioning and Integration ofTicketing and Admission System for Ocean ParkOcean Park CorporationAberdeenHong KongAttention: Deputy Chief Executive & Chief Financial OfficerSubmissions by fax or e-mail will not be accepted. Late submission will notbe considered.Any vendor that has not registered with the Corporation as Supplier isrequired to submit the Supplier/Contractor/Consultant Registration Formto apply for registration. The form can be obtained from the Corporation’swebsite or Corporate Services Department.The Corporation would genuinely consider the interested vendors andinclude in tender invitation list. Vendors who do not hear from theCorporation within three months should consider their expressions ofinterest unsuccessful. The Corporation reserves an absolute discretion toinvite or not to invite any firm to submit tender proposals.
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Ocean Park Ticketing and Admission System - Ocean Park Hong Kong

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