give. advocate. volunteer<strong>Shelter</strong> houseIn the past year, <strong>Shelter</strong> <strong>House</strong><strong>Volunteer</strong>s have contributed thousands <strong>of</strong>hours <strong>of</strong> service and are involved in most everyaspect <strong>of</strong> the organization. One volunteer that <strong>Shelter</strong> <strong>House</strong> would liketo recognize during this season <strong>of</strong> giving is Ms. Sarah Fletcher. Sarah hasbeen a leader on the <strong>Shelter</strong> <strong>House</strong> Board <strong>of</strong> Directors since joining in2006 serving as the Vice President and Chairing the Development andCommunity Relations Committee, the Gala Steering Committee, andAnnual Phone-a-thon. During Sarah’s membership, she has led a team<strong>of</strong> volunteers to grow private contributions to <strong>Shelter</strong> <strong>House</strong> nearlytwo-fold. She is determined and at times even fearless in her fundraisingefforts for <strong>Shelter</strong> <strong>House</strong>.Sarah is a native <strong>of</strong> Iowa City; a graduate <strong>of</strong> the University <strong>of</strong> Iowa and hasbeen with Montessori School <strong>of</strong> Iowa City since 1998 where she is a HeadTeacher. She is a devoted mother, daughter, sister and friend; a dedicatedand determined teacher and volunteer. When asked why she volunteersfor <strong>Shelter</strong> <strong>House</strong> she said, “Growing up I had my family to turn to duringtimes <strong>of</strong> crisis. The men, women, and families who come to <strong>Shelter</strong><strong>House</strong> have no safety net—they have nowhere but <strong>Shelter</strong> <strong>House</strong> to turn.I grew up learning that it was important to be <strong>of</strong> service to others, to helpsomeone in need, to make a difference in my community. <strong>Volunteer</strong>ingfor <strong>Shelter</strong> <strong>House</strong> allows me to do each <strong>of</strong> these things.”As a teacher, Sarah incorporates the value and practice <strong>of</strong> philanthropy inher school day, demonstrating how easy it is to give and make a differencein the lives <strong>of</strong> others, providing the opportunity for her students toexperience the joy <strong>of</strong> giving first hand, making philanthropy accessible tothe next generation. She encourages her students to become involved inphilanthropy by working with the children to organize bake sales, bookand toy drives. Sarah has challenged her peers, colleagues, and family withgood humor and determination to do and be more and to give to thosein need in our community. ➤Sarah has provided leadership in the work to prepare <strong>Shelter</strong> <strong>House</strong>to be better positioned financially to face the increased costs <strong>of</strong>operating a larger, and more sophisticated facility. She has beenintegral in our newly realized ability to nearly double our sheltercapacity, provide a healthy, safe living environment, and increase ourservice <strong>of</strong>ferings. Sarah has done this through her own giving, throughmotivating others to give, and through encouraging others to ask.Through her efforts and those <strong>of</strong> each <strong>of</strong> our volunteers, hundreds <strong>of</strong>men, women, and children have experienced the kindness, hospitalityand generosity <strong>of</strong> this community! On behalf <strong>of</strong> everyone at <strong>Shelter</strong><strong>House</strong>, the Board <strong>of</strong> Directors (18 volunteers strong), staff andclients, we are grateful to Sarah Fletcher and every volunteer whocomes through our doors! You have made a difference in the lives <strong>of</strong>many! You inspire and fortify us and we thank you! n429 Southgate Ave, Iowa CityMISSION:To provide shelter – basic and transitional resources – while encouraging self-sufficiency, to any personin our community who is homeless.SERVICES:Emergency and Short-Term Transitional <strong>Shelter</strong>, Long-Term Transitional <strong>Shelter</strong>, Drop-In Center,Outreach Programs, STAR Program, STAR Internship Program, Homeless Veterans ReintegrationProgram, Skill Development, Culinary Starts, The Lodge, Pr<strong>of</strong>essional Cleaning and Janitorial ServicesCOMMUNITY IMPACT:In FY11:• <strong>Shelter</strong> <strong>House</strong> provided 18,437 nights <strong>of</strong> shelter to 618 men, women, and children.• Of these individuals, 15% were veterans and 43% were women and children.• 73% <strong>of</strong> our STAR Clients moved into more permanent housing and 93% exited the program with a source <strong>of</strong> income.The City <strong>of</strong> Iowa Cityis a proud supporter <strong>of</strong>the <strong>United</strong> <strong>Way</strong><strong>of</strong> <strong>Johnson</strong> <strong>County</strong><strong>United</strong> <strong>Way</strong> <strong>of</strong> <strong>Johnson</strong> <strong>County</strong> | 20
give. advocate. volunteerCrisis CenterHousing FellowshipA 40-hour volunteer requirement for a University <strong>of</strong> Iowa class has turned into hundreds<strong>of</strong> hours <strong>of</strong> career preparation for one Crisis Center <strong>of</strong> <strong>Johnson</strong> <strong>County</strong> volunteer. CaitlinLearnan has worked in the Food Bank program, on the 24-Hour Crisis Line and in hermost recent role, serves as a Crisis Chat specialist where she provides counseling servicesthrough instant message conversations conducted online.Hailing from the northwest Chicago suburbs, she first learned about The Crisis Centerthrough one <strong>of</strong> her classes which required volunteering. After completing the Food Bankorientation, she began serving clients in need <strong>of</strong> food assistance and learned more aboutthe center’s crisis intervention services.“I thought the 24-Hour Crisis Line would be a good opportunity to work on my skills formy future career,” Learnan says. After finishing training and answering calls on the crisis line,she went on to become a Crisis Chat specialist when that program was added in May <strong>2011</strong>.“It’s been eye-opening and wasn’t what I expected,” Learnan shares about Crisis Chat.“It’s different from phone calls, where people usually just want to talk about a specific issue.With Crisis Chat, people are more willing to share personal details. It’s the first time thatsome people are opening up and to be the first person they trust to talk about their issuesis really rewarding to me.”“Caitlin has been so reliable and willing to go above and beyond,” shares Rachel Beach, TheCrisis Center’s Crisis Chat coordinator. “She’s done a great job in some difficult situationsand connected clients to the help they needed.”As a college junior, Learnan believes her future plans will include graduate school, with aninterest in gerontology. “<strong>Volunteer</strong>ing at The Crisis Center has been a really good learningexperience,” she says. “It has definitely fulfilled my expectations if not more.” nKevin Hanick, Partner, Lepic-Kroeger Realtors, serves on the Board <strong>of</strong> Trustees <strong>of</strong> TheHousing Fellowship. Kevin brings expertise in Real Estate and the development <strong>of</strong> housingto the Board. He believes that affordable housing needs to be dispersed throughout thecommunity and knows the types <strong>of</strong> homes that families want to live in. He knows thatchildren deserve a decent, safe home that their family can afford. He understands whatkind <strong>of</strong> houses fit the mission <strong>of</strong> The Housing Fellowship and he finds them for us. Thisnot only reduces the cost <strong>of</strong> our homes, it also serves as a valuable match for funders.His contributions to the Board and staff have fortified our success as an award winningCommunity Housing Development Organization. His involvement enhances our integrity.Kevin and his family are long time Iowa Citians and he is a true community volunteer. Inaddition to serving on the Board <strong>of</strong> The Housing Fellowship, he has been a member <strong>of</strong> theIowa City Historic Preservation Commission and the Iowa City Public Art Committee andis currently the President <strong>of</strong> the Summer <strong>of</strong> the Arts Organization. He has also served onthe Board <strong>of</strong> Directors for <strong>United</strong> Action for Youth, <strong>United</strong> <strong>Way</strong> Allocations, Iowa CityArtsfest and has been active with <strong>Shelter</strong> <strong>House</strong>, Iowa City Kickers and Scouting.Kevin was a member <strong>of</strong> the Iowa City Area Association <strong>of</strong> Realtors Board <strong>of</strong> Directors andserved as President in 1999-2000 and received the Distinguished Service Award in 2002.Kevin Hanick was voted “Most Distinguished Service Award” in 2002 by the Iowa City AreaAssociation <strong>of</strong> Realtors.Kevin joined Lepic-Kroeger in 1983 and has been a partner since 1987. He received hisB.A. and M.A. degrees in English from the University <strong>of</strong> Iowa and taught literature andcomposition for 14 years before entering the real estate pr<strong>of</strong>ession. When he finds the freetime, he is the lead singer for The Recliners, a local rock and roll band. n1121 Gilbert Ct., Iowa City, IA 52240MISSION:The Crisis Center answers in a nonjudgmental and caring way when a personasks for emotional or material support in <strong>Johnson</strong> <strong>County</strong>. The Crisis Centerprovides immediate resources or referrals. In addition, the Crisis Center workscollaboratively with individuals and organizations to help prevent and prepare forfuture needs.SERVICES:24-Hour Crisis Line, Crisis Chat, Food Bank, Emergency Assistance, CommunityPrograms, Disaster RecoveryCOMMUNITY IMPACT:• In <strong>2011</strong>, 67% <strong>of</strong> calls to the 24-Hour Crisis Line required counseling interventionfor mental health issues, emotional stresses, and/or suicide-related concerns.• The Food Bank program served over 10,500 individuals in <strong>2011</strong>, approximately62% <strong>of</strong> the reported 16,890 residents <strong>of</strong> <strong>Johnson</strong> <strong>County</strong> living with food insecurity.322 East 2nd Street, Iowa City, IA 52240MISSION:The mission <strong>of</strong> The Housing Fellowship is to provide quality homes that areaffordable to people with limited incomes.SERVICES:Affordable Rental Housing, Security Deposit Loan Program, First Time HomeBuyer ProgramCOMMUNITY IMPACT:• Families who live in The Housing Fellowship’s rental homes stay an average <strong>of</strong> 4.5years; as long as many homeowners in their first homes• The Housing Fellowship infused over $7.5 million into the Iowa City community in2009 and 2010 alone through spending on new construction, home rehabilitation,and housing costs (including permits, fees and taxes).• 86% <strong>of</strong> security deposit loan recipients repaid their loans in <strong>2011</strong><strong>United</strong> <strong>Way</strong> <strong>of</strong> <strong>Johnson</strong> <strong>County</strong> | 21