CITIZENÊS CHARTER

PROCESSING OF LETTERS OF AUTHORITY (LOA) FOR DONATIONS:SCHEDULE OF AVAILABILITY OF SERVICES: Mondays to Fridays from 8:00 A.M. - 5:00 P.M.WHO MAY AVAIL OF THE SERVICE?PEZA-Registered Ecozone Enterprises (Donor)WHAT ARE THE REQUIREMENTS?1. Letter of request in official company letter head, addressed to the PEZA Director General, duly signed by the Applicant’s highest responsible official indicatingthe following:a) Detailed description of the items to be donated;b) Name and location of “Donee”; andc) Copy of the PEZA Permit Form 8101/8105 and corresponding invoices covering the importation/procurement of the subject items/goods to bedonated;2. Confirmation letter from the “Donee”;3. Copy of the notarized Deed of Donation;4. Inspection Report from the PEZA Examiner; and5. Clearance/Favorable recommendation from the PEZA Zone Administrator/Manager;NOTE: PEZA may require additional information/documents relevant to the processing of the applicant’s requestDURATION: 10 working days (Under normal circumstances; subject further to the submission of additional documents and information as may be required by PEZA)PROCEDURAL PROCESS FLOW:Step Applicant/Client Service Provider123Submit Letter ofRequest andDocumentaryRequirements to theDirector General’sOfficeSecure Order ofPaymentPay LOA ProcessingFee(a) Receive, log and endorse applicationto Enterprise Regulations Department(ERD)(b) Evaluate and prepare Letter ofAuthority (LOA)(c) Review/Initial submitteddraft/finalized LOA and Endorse to theDG for approval(d) Approve LOAPrepare Order of PaymentDuration of Activity(Under Normal Circumstances)10 working days(Under Normal Circumstances; subjectfurther to the submission of additionaldocuments and information as may berequired by PEZA)1 min.Person in Charge Fees Forms/DocumentsODG Staff(Office of the Director General)ERD Enterprise ServiceOfficerERD Department ManagerERSSG Group ManagerDDG for OperationsDirector GeneralERD Enterprise ServiceOfficerNoneNoneNoneNoneLetter request andcertificationsOrder of PaymentSlipIssue Official Receipt 5 mins. Cashier Php 1,200.00 Official Receipt4 Present Official Receipt Release LOA 5 mins.End of transactionODG Staff(Office of the Director General)NoneApproved LOA