Annual Report 2011-12

Annual Report 2011-12Owned by cocoa farmers, made for chocolate loversTo grow a successful global farmer-owned chocolate company usingthe amazing power of chocolate to delight and engage, and bring peopletogether to create dignified trading relations,thereby empowering producers and consumers

CHAIRMAN’SREPORTPatrick FlemingChair, Divine Chocolate LtdDivine’s mission is to grow a successfulglobal farmer-owned chocolate companyusing the amazing power of chocolateto delight and engage, and bring peopletogether to create dignified tradingrelations. This informs both what wedo and how we do it and over the pastfinancial year we made progress on anumber of fronts. I am pleased to reportthat gross profit held steady at £1.7 million,although turnover was slightly lower dueto a challenging trading environmentin the UK and Europe. Profit after taxof £27,000 was also slightly lower thanthe previous year with a decrease ininterest costs and tax not quite offsettingan increase in administrative expenses.However, the steps that we took tostrengthen the business are bearing fruitand we are seeing an improvement inboth sales revenue and margin in 2013.In the US, our associate company, DivineChocolate, Inc, increased sales marginallyto $4.5 million but net income was lowerthan in 2011, mainly because of highermarketing and promotional expenses.The business is in better shape followingsome restructuring, and the new salesteam which was recruited in the secondhalf of the year has been successful inexpanding distribution.We are proud of the fact that, while weare investing to grow the business hereand in the US, we are delivering on ourmission to invest in improving famers’livelihoods in Ghana by purchasing cocoaon Fairtrade terms which delivers theFairtrade premium, and by promotinga sustainable supply chain through ourproducer support and development fund.Kuapa Kokoo, the farmers’ co-operativewhich is the supplier of Divine’s Fairtradecocoa and its major shareholder, continuesto grow in membership and in its shareof the Ghana cocoa market. Over the pastfinancial year it has focused on a numberof important initiatives, including improvingthe membership database, developinga strategic plan which has the buy-in ofthe members, and improving the efficiencyand profitability of the trading operation.Amongst the most significant projectscompleted were a new classroom block,five water wells and three business centres,while there was ongoing investment inhealth care and farmer training on goodagricultural practices.It is gratifying that other chocolatecompanies are recognising the need togive disadvantaged farmers a better dealand help their communities either throughsome form of product certification orthrough direct support. Sales of Fairtradechocolate in the UK have been growingstrongly as a result and this is good for boththe farmers and the long term health of theindustry. However, we cannot be complacentas there is still much to be done to eliminatepoverty and ensure sustainability.As always, what has been achievedwould not have been possible withoutour consumers, customers and suppliersand I want to thank them for their support.And, of course, I must add our employees.Sophi and her team have continued tobuild the Divine business and strengthenthe Fairtrade community with great energyand enthusiasm and I am most gratefulfor their commitment. I would also like tothank my fellow directors whose supportand guidance have been invaluable.Although the economic environmentremains fragile, I believe that the actionsthat have been taken in the past yearwill provide a sound platform forfurther growth of the business andthe Divine brand.

NATIONWIDEThe joy of nnoboa*!The power ofco-operativesOver 1 billion membersof co-ops worldwide(source ICA)11.5 million people aremembers of co-opsin the UK (source ICA)In Kenya over 63%of the population derivetheir livelihoodsfrom co-operatives(source ICA)In Uruguayco-operatives areresponsible for3% of the GDP(source ICA)Kuapa Kokoois the bigget co-opin Ghana with65,000 membersfrom over1400 villagesSampsonCobbinaPresidentof WassaKropongDistrict‘Farmers join KuapaKokoo because it’s ademocratic organisation.For us democracy meanswe have a say in thecompany. We can tell ourneeds, and if somethingis going wrong we pourout our grievances andthe leaders will listen.’This year was the UN International Year of Co-operatives – a celebrationof over one billion people worldwide who are members of co-operativesand who reap the benefits of pulling together, sharing resources and facilities,and leveraging greater buying and selling power. In turn co-operatives aremaking significant contributions to country economies.For Divine this was a great opportunityto highlight its ownership by a flourishingand innovative farmers co-operative inGhana, and to underline the additionalbenefits, over and above the Fairtradetrading terms, that its members enjoy fromowning their own chocolate company.We liaised with the InternationalCo-operative Alliance, and Co-operatives’UK - ensuring the biggest cocoa farmer’sco-operative in the world could share itsstory with a worldwide audience on theweb, in the media (including a specialfeature in The Grocer) and at major eventsover the course of the year.For Kuapa Kokoo co-operation meansdemocracy, accountability and transparency– ask the farmer members and they sumit up as *“nnoboa” – or the benefit ofworking together. So “nnoboa” was ourtheme for the year.Agnes Armah speaking at theWomen’s Co-operative ConferenceNational Executive member Elias Mohammedand Agnes Armah joined us from Ghana asKuapa Kokoo ambassadors for FairtradeFortnight. From Scotland to Yorkshire, andSalford to Lambeth – they illustrated thebenefits of belonging to a co-operative,and more specifically how Kuapa Kokoohas worked to improve farmers’ lives.Agnes was invited to speak at the nationalWomens Co-operative Conference inLondon where her words inspired otherwomen from many different walks of life.Gareth Thomas MP and Sophi Tranchell at ParliamentDivine’s Managing Director Sophi Tranchellgave a talk at the Co-operative Conferencetitled “Fair Enough?” which looked at whyco-operatives are key to Fairtrade, and whatthe challenges are for Fairtrade goingforward. Sophi also joined Gareth ThomasMP of the Co-operative Party to give aspecial address at Parliament, accompaniedby members of the Zaytoun Fairtradeco-operative from Palestine.“It’s an interesting time to be celebratingthe International Year of Co-operatives– as accountability is in the spotlight asnational economies unravel,” Sophi remarked.“The concept of shared ownership andshared destiny creating a better, moreresilient business is one to be celebratedand championed. We at Divine are proudto be able to say it’s the first time in historythat cocoa farmers have received thelion’s share of the profit from a chocolatecompany. We would like to see a realsea-change in support for social enterprisemodels, for co-operatives, for employee-ownership – a future where money anddecision making is in the hands of themany, and not of the few.”

NATIONWIDEA still from winning film“The Kissing Booth”“A purchase made,a till is hummingBronze dials complementingthe deepest chocolate.Money for the workersin fields and in citiesLike sharing in a divineglobal banquet.The product has been chosen,Selected from a radiant rangeof luscious indulgencesPerfected by the passionatehands of thousands.”Extract from My Chocolate Shopby Ruth O’ Sullivan, winner 12-16age groupFrank Cottrell BoyceOur celebration of “nnoboa” did not stopthere. During the year we also collaboratedwith other co-operative owned brands likeKerrygold and Ocean Spray to bring lovelypromotions and prizes to Divine chocolatefans, while raising awareness of differentbusiness and ownership models whichcreated considerable interest.Divine inspirationAs much as we like telling the Divinestory and expressing everything that iswonderful about Divine – we are equallyinterested in how Divine inspires otherpeople. The winner of our Divine FilmCompetition – briefed to capture thefun and cheekiness of Divine – was“The Kissing Booth” created by MariaVouza, Gemma Holdway and KonstantinosVassilaros. Set on a sunny day on the riverside by Tower Bridge, it tells the story ofa young man who has a stall selling kisseswhich is doing quite well, until a rival stallsets up nearby which seems to be takingall his custom ….(you can find out whathappens on youtube).It was thrilling to welcome children’sauthor and scriptwriter Frank CottrellBoyce, who worked with Danny Boyle onthe Olympics opening ceremony, as thisyear’s celebrity judge for the DivinePoetry Competition. The theme “MyChocolate Shop” inspired an outpouringof chocolate fantasy, happiness andreflection which made judging with ourpartners Christian Aid a real joy. You cansee Frank reading the winning poemsaloud on youtube.At the end of the day just the taste ofDivine regularly inspires a hundred tweetsand posts, and we aim to introduce Divineto thousands more chocolate lovers everyyear. You could find us amongst the delightsat Liverpool Food & Drink Festival andRamsbottom Chocolate Festival creatingdelicious treats from Divine, fuellingcyclists at Revolution bike ride aroundLondon, and tempting crowds of passersby at the Thames Festival. Shoppers inScotland, Salford and London also hadthe special opportunity to hear first handabout the cocoa that goes into Divine,and the benefit that goes back to farmers,from Kuapa farmers Elias and Agnes whojoined us for Fairtrade Fortnight.Agnes & Elias showing cocoa pods to customers atPeople’s SupermarketWhen it comes to Chocolate Week, thenational festival of good chocolate Divinehas sponsored from the start, our aim eachyear is to increase the different wonderfulways you can experience the flavours ofDivine and create some unique Divinemoments for chocolate lovers to enjoy.A highlight this year was the incredibleselection of Divine chocolate dim sumcreated exclusively for us at theGrand Imperial Chinese restaurant inVictoria. These beautiful, ingeniousdelicacies were something very special.And so were the mouthwatering poshpud recipes created for us by top TV

NATIONWIDEWhite chocolate and raspberry browniesby Linda CollisterEach of the West African Adinkrasymbols you see on our packaginghas a meaning. Here are the symbolswhich best represent Divine valuesCherishchefs Lorraine Pascale, Mary Berry andGregg Wallace.Our marketing objectives for the yearincluded targets for sampling, and toengage in campaigns which can be evaluatedand built on. In addition to the variety ofopportunities to sample with customersface-to-face, we also covermounted twodifferent bars on top women’s magazineRed reaching thousands of readers insupermarkets where Divine is stocked,and for the first time, ran an advertisingcampaign featuring a money-off voucherover six weeks in The Guardian, andObserver and additionally in food monthlies.This gave us a total reach of over 4 million,with several thousand vouchers redeemed,and a clear net sales uplift amongst Guardianreaders shopping in Sainsbury’s.We also stepped up our brand collaborations,creating tempting competitions reachingnew audiences, and in turn growingour database of Divine supporters.Working with partners like Penguin Books,Universal Studios and Eden Project added10,000 to our database over the year.Building the Divine brandDuring the course of the year wecommissioned research and consultancyprogrammes to increase our insight intochocolate consumer behaviour, responsesto the Divine brand, and the changingconsumer environments in which Divinefinds itself operating. London South BankUniversity carried out an interestingquantitative and qualitative survey ofchocolate purchasing behaviour and howconsumers perceive the different brandsthey buy. Out of these have come a numberof developments both to the look of thebrand and some subtle changes to theway we communicate about Divine andwhat makes it special. We are working tomaximise our distinctive visual equities,increase visibility and appeal on shelf,and evolving our positioning to ensurewe continue to have a leading edge in thechocolate market. We are focusing ouractivity and communication around thevalues we share with our audiences –cherishing the things that really matterin life, treasuring the independence tomake our own choices, keeping it personaland putting people first, and enjoyingcollaborating to bring diversity to thebrand and share benefits with others.These developments will becomeincreasingly visible through our packaging,website, marketing materials and activity.Divine in the newsMedia highlights included Sophi’s interviewon CNN talking about traceability, Divinefeatures in the Swiss press and on GermanTV, a great spot with chef Nigel Bardenon the Simon Mayo show on BBC Radio 2.There was a bit of a twitter storm whenDivine was clearly one of the mysteryingredients on Celebrity Masterchef!New people at DivineWe said goodbye to Tom Mitchell who hadbeen with us for six years on a KnowledgeTransfer programme with Liverpool JohnMoores University introducing a systematicapproach to New Product Development,and developing our environmental policy.Juliet Bacon took over from Tom, and hasnow been succeeded by Simon Ward whohas a range of experience in premiumproduct and packaging development.During the year we were also pleased towork with Laura Polanco who helped usdevelop our sourcing and quality checkingsystems, and to welcome Larissa Kelly asmaternity cover in Accounts.Dua Afecaring and nurturingIndependentDenkyemadaptabilityPersonalAnanse Ntontanwisdom, ingenuityand creativityCollaborationKokrobotieco-operationand teamworkOver 40,000sampled Divine4 million reachedwith advertisingTwitter followersup 44%Facebook ‘likes’up 82%10% increasein supporterssigned up toour newsletter

NATIONWIDEDivine in store in NorwayDivine new products and salesIn the supermarkets we enjoyed a goodyear with Waitrose and Sainsbury’s whoeach added additional lines to their ranges.Booths Supermarkets, in the North West,were the stand-out performer, stocking11 of the Divine 100g bar range andgrowing their overall business withDivine by more than 70%. We were alsovery pleased to get our Divine 45g barsonboard with Virgin Airlines.Over the year we trialled promotionswithin the supermarkets and achievedsignificant sales uplifts during thepromotion periods. Our focus on theFoodservice sector was deliveredthrough promotions with the corporate,and university and college divisionsof Compass, both of which provedsuccessful, with winners taking a“chocolate safari” tour with Divine.Sales to our export customers continuedto grow, particularly in Sweden, whichoffset the impact of the demise of our Irishdistributor. Our distributor in Norway hasbeen successfully working to build awarenessand popularity of Fairtrade, and SophiTranchell was invited to speak at a majorretailer conference with delegates fromacross Scandinavia. Setting off from OsloCentral station it was very gratifying tosee Divine in four different shops, on all thetrains, as well as a full range in the brandnew shopping mall in the centre of town.In the run up to Christmas 2012 welaunched a new variant alongside ourpopular Mint Thins. Introducing GingerThins – smooth dark chocolate squareswith a soft ginger filling and quite a spicykick! In bold new packaging design andwith very positive tasting results, we lookforward to introducing these new giftideas to our customers.TV actor Freema AgyemanA year of firsts for Dubble!It has been an incredible year for Dubblewith the launch of some fantastic newproducts and the help of some fabulouslyfun double acts!Dubble and The Beano teamed up tolaunch the first ever Beano Easter Eggthis year, which was hijacked by some ofThe Beano’s favourite characters – Dennisthe Menace, Gnasher and Minnie the Minx!The on-pack competition winner, buddingcartoonist Anastaysia Polyakova, also hadher comic strip drawn up by the Beanoteam and featured in the June edition ofthe BeanoMax!Later in the year, Dubble also re-launchedwith two great flavours and the help ofcelebrity duo Ant & Dec and Dennis andGnasher! Dubble doubled its appeal byintroducing a delicious new chunky whitechocolate bar with a crispy crunch. Theoriginal milk bar also got a make-over- slimmed down and re-dressed infunky new packaging. The chunkymilk and white chocolate bars meanthere’s now double the reason tograb a Dubble for your favouritesnack and two tasty ways to change theworld chunk by chunk!Once again Dubble can boast a Fairtradefirst – originally the first Fairtrade chocolatebar to be created especially for kids, andnow the first Fairtrade product to be ayear-round fundraiser for Comic Relief.Dubble is already unique in being bothFairtrade Certified and co-owned by cocoafarmers, and now will be helping ComicRelief to tackle poverty around the worldby donating 2p from every bar sold toComic Relief all year round! Dubbly good.The Dubble website re-launched alongsidethe new bars. Visit www.dubble.co.uk fornew competitions, games, info and DubbleAgent missions.

WORLDWIDEDivine in USADivine expanded in Canada pickingup distribution with Bulk Barn (a familyownedchain of stores), Indigo Books andMusic and into all of the Whole Foodsmarket stores. Divine can be found at anincreasing number of stores in additionto the shelves of Ten Thousand Villagesstores throughout Canada – our firstdistribution partner.Two farmers from Kuapa Kokoo visitedfor a speaking tour about Kuapa’s GenderProgramme. Since 1998 Kuapa has madetraining, credit and support available toKuapa’s women’s group members toencourage alternative income generationthat supports family welfare. FeliciaMensah and Fatima Ali addressed cocoaand development specialists at the WorldBank, international labour rights specialistsat the US Department of Labor and a livelyreception at the Embassy of Ghana inWashington DC.Just in time for Christmas we launcheda Divine Baking Range. The bakers atProhibition Bakery developed gorgeousand intoxicating cupcakes using our cocoapowder and Divine Baking Bars. The SaucyPumpkin (with a shot of stout) and Darkand Tawny (with a shot of tawny port)became instant favourites at this up andcoming New York City bakery. AstorCenter mixologists helped Divine ring inthe New Year with a Divine Le Bon Boncocktail and Divine Smoke martini. All ofthese recipes and more are available onlineand Facebook at DivineChocolateUSA.Producer Supportand DevelopmentEach year Divine dedicates 2% of itsincome to a producer support anddevelopment programme with KuapaKokoo and its other supply chain partners.This year the programme providedassistance to a number of key areas ofKuapa’s governance and operationalmanagement, such as the developmentof a new three-year strategic plan andstrengthening financial procedures andcontrols. In addition, funding andtechnical support was provided tocomplete the development of and trainstaff to manage a centralised databaserecording information on Kuapa’s membershipand the cocoa it purchases from themeach year. It may not be very exciting, butthis is an essential tool in helping Kuapa tokeep track of its 65,000 farmer members,ensuring that each is complying withthe social, environmental and farmingstandards required to produce the bestquality, sustainable cocoa, and thateach receives the payment, trainingand bonuses they can expect in return.Communicating effectively with such alarge and dispersed membership (manyof whom cannot read) is a big challenge,but Kuapa is taking a proactive andinnovative approach to this. At the endof September 2012 Kuapa’s communicationsteam were about to go live with theirown radio programme pilot offering amix of news, information, interaction andentertainment – initially in the WesternRegion, the zone most densely populatedwith Kuapa members. Watch this space!Kuapa KokooAs always Divine held one of its four BoardMeetings in Ghana, giving the opportunityto have meetings with Kuapa Kokoo’s newNational Executive Committee membersand discuss progress on Kuapa initiatives.Sophi Tranchell also attended KuapaKokoo’s AGM in September and whileshe was there met up with Comic ReliefChairman Peter Bennett Jones makinghis first visit to see the co-operativewhich Comic Relief has supported fromthe start in 1994.Members and staff of Kuapa Kokoowere filmed for a documentary on Ghanacreated by US company EPIC GlobalMedia – and the co-operative was presentedas an example of innovative business in thecountry, with farmers taking the lead. Thefilm has been broadcast on Bloomberg TVand CNBC Europe.Felicia and Fatima at the GhanaianEmbassy in Washington DCPeter Bennett Jones, Sophi Tranchell,and Kofi Topeng, Operations Managerat KKL

Looking forwardSophi Tranchell MBE,Managing Director,Divine Chocolate LtdIn the year ahead we are looking forwardto launching some exciting new flavoursand to refreshing the Divine brand tomaximise our impact on shelf and toemphasise our farmer-owned credentials.We will also be working with otherFairtrade companies to develop somedelightful new products that are Fairtradethrough and through and extend Divine’simpact into more farming communities.Divine enables people to be a part of ourvision to create “a world where chocolateis cherished by everyone - cocoa farmers,chocolate lovers and you”. To that end wewill be working with carefully selectedsupporters and partners to create eventsthat engage and inspire in a way thatonly Divine can. “Nnoboa” is as importantto us as it is to Kuapa members.Boys from John Fisher School with Kuapa schoolchildrenTrading Visions is an educational andcampaigning charity set up to build onthe award-winning Fairtrade educationwork undertaken in partnership betweenDivine Chocolate, Comic Relief andKuapa Kokoo.One highlight of 2012 was our ‘Fair Play’tour in collaboration with Dubble andchildren’s author Tom Palmer. We organisedeight events with twenty schools,talking to them about literacy, football,Fairtrade and Ghana.As one teacher said: “Thank you so muchfor inviting our year 6 pupils. They had afantastic time with you and came backbuzzing with enthusiasm.”We continued to develop Pa Pa Paa LIVE,our pioneering educational service forUK schools with videos filmed by youngpeople in Ghana. This year, Pa Pa Paa LIVEexpanded to work with another school,this time in Bayerebon3, a much moreremote, rural cocoa-growing communitythan the first.One of Kuapa Kokoo’s most impressiveachievements is the level of women’sparticipation. Of the 65,000 members30% are women, that is more than 21,000women who know that they have asay in the way the business is run anda share of the Fairtrade premiums.We are supporting Kuapa to developtheir strategy going forward so theycan continue to build on this success.2013 will continue to be a challengingtime for smallholder farmers with cost ofinputs and food going up and the weatherbecome increasingly unpredictable. It ismore important than ever that we supportfamily farmers, ensuring they have themeans to invest in their farms and delivera decent livelihood for their families, sothat they in turn can ensure there isenough food for everyone.We worked with sixth formers fromThe John Fisher School in Purley andComic Relief to produce a series of ‘howto’ video guides explaining the basics offilm making. The sixth form students thentravelled to Ghana to hand over the ‘howto’ guides to the Pa Pa Paa LIVE schools,along with some new filming equipmentthat they had fundraised to buy for them.The quality of the videos that thestudents in Ghana are making hasnoticeably improved, with the studentsnow very much leading on planning,scripting, directing and filming the videos.A highlight for 2012 was a video madefor the UK’s Jubilee celebrations, allabout Ghana’s own royal kingdom, theAsante Kingdom.For more information, please visitwww.tradingvisions.org or contacttom@tradingvisions.org.

ACCOUNTSSUMMARY FINANCIAL HIGHLIGHTS - PROFIT AND LOSS ACCOUNTFor the year ended 30 September 20122012 2011£’000s£’000sTURNOVER 7,531 8,227Cost of sales (5,873) (6,558)Gross profit 1,658 1,669Other operating expenses (net) (1,693) (1,597)Other operating income 80 86OPERATING PROFIT 45 158Interest payable and similar charges (20) (75)Interest receivable 1 0PROFIT ON ORDINARY ACTIVITIES before Taxation 26 83Taxation 1 (24)PROFIT ON ORDINARY ACTIVITIES after Taxation 27 59SUMMARY FINANCIAL HIGHLIGHTS - BALANCE SHEET30 September 20122012 2011£’000s£’000sFIXED ASSETSTangible fixed assets 51 27Investment in associates 765 7862012 2011£000’s £000’sProducerSupport 151 164$000’s $000’sFairtradesocial 186 203PremiumHundredsof Tonnes of 900 1000beans usedThese summary financial highlightsdo not constitute statutory financialstatements for the years ended30 September 2011 and 2012.The reports of the auditor onthe statutory financial statementsfor the above years were unqualified.The statutory financial statementsfor the year ended 30 September2011 have been delivered to theRegistrar of Companies. Thestatutory accounts for the yearended 30 September 2012 willbe delivered to the Registrar ofCompanies following the Company’sAnnual General Meeting.For further information, the fullDirectors’ Report and the fullstatutory accounts containing theaudit report for the year ended30 September 2012 should beconsulted. Copies of these can beobtained from the registered office.816 813CURRENT ASSETSStock 1,192 1,121Debtors 1,516 1,507Cash at bank and in hand 730 2193,438 2,847CREDITORS: Amounts falling due within one year (2,274) (1,642)NET CURRENT ASSETS 1,164 1,205TOTAL ASSETS LESS CURRENT LIABILITIES 1,980 2,018CREDITORS: Amounts falling due after more than one year (947) (998)NET ASSETS 1,033 1,020CAPITAL AND RESERVESShare Capital and Premium 112 112Capital Redemption Account 15 15Profit and loss account 906 893SHAREHOLDERS’ FUNDS 1,033 1,020Note:These statements are highlights fromthe full set of published accounts.After exchange loss the retainedprofit for the year would beas follows:£’000sProfit after tax 27Exchange loss (14)Retained profit 13The exchange loss arose as a result ofthe revaluation of overseas investmentsand a matched US Dollar loan.

Owned by cocoa farmers, made for chocolate loversDIRECTORSChristiana Ohene AgyareEmmanuel ArthurJeremy BradleyPatrick FlemingAndy GoodPaul LangleyMichele SettlePauline TiffenSophi TranchellDavid UptonCornelis van den BurgCarol WillsCOMPANY NUMBER03433202 (England & Wales)REGISTERED OFFICE4 Gainsford StreetLondon SE1 2NEAUDITORSChantrey Vellacott DFK LLPChartered AccountantsRussell Square House10 -12 Russell SquareLondon WC1B 5LFBANKERSNational Westminster Bank Plc15 BishopsgateLondon EC2N 3NWTHE DIVINE TEAMSophi TranchellManaging DirectorDavid UptonFinance DirectorDavid FrancisCommercial DirectorCharlotte BorgerCommunications DirectorSarah Watson/Amanda WalshOperations ManagerAlistair MenziesHead of Sales & MarketingDavid Greenwood-HaighNational Account ManagerWendy RowanAccount ManagerTal DroriMarketing ManagerRosanna MayhewPR ManagerSonja SalterOperations & Export Co-ordinatorPaul DennisFinance ManagerSarah Sojinrin/Larissa KellyAccounts AssistantNatasha ProcterPA to Managing Director/Office ManagerSimone LindsayReceptionistKika WilliamsonSpecial projectsJuliet Bacon/Simon WardNew Product Development ManagerDUBBLESara BarronDubble HQ ProducerTRADING VISIONSTom AllenPolicy and Projects ManagerA BIG THANK YOUTo all the staff, board and everyoneat Kuapa KokooAgnes Armah and Elias Mohammedfrom Kuapa Kokoo for being Divine ambassadorson our Fairtrade Fortnight tourThe creative people who make Divine lookas good as it tastes: Kathryn Samson,Chris Basista, Stephen Waterhouse,GHP, SS Print Solutions, Together DesignTemporary workers, interns and volunteersat Divine: Eliza Ferraneto, Funmi Ogunleye,Jessica Leite, Pauline Milligan, Dulcie Thomson,Emmanuel Darko, Idil Moali, Chloe Shepherd,Lisa Ahmed, Faith Holland, Nicola Fyffe, HelenDaniels, Anna Basista, Katie Hammond, RebeccaDempsey, Melanie Goeller, Fenner ThomsonFront Cover:Kuapa farmers by Brian MoodyPhoto Credits:Hilary Moore, Ben Fisher, Jess KoppelPrinted on FSC certified stock producedusing 90% ECF pulp.Divine Chocolate Limited4 Gainsford Street, London SE1 2NETelephone: 0207 378 6550Fax: 0207 378 1550Email: info@divinechocolate.comwww.divinechocolate.comwww.dubble.co.ukwww.papapaa.orgwww.tradingvisions.orghttp://divinedelights.wordpress.comwww.facebook.com/divinechocolateDivine Chocolate IncErin GormanChief Executive Officerwww.twitter.com/DivineChocUSAwww.divinechocolateusa.com