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Annual report - Sequana

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Eye witnessPeter Barbe, Publi TonyDeveloping e-servicesAntalis is constantly developing new e-servicesfor its customers and Belgium is the first countryto test a new online service for visual communicationsolutions. It allows customers to perform virtualcuts and calculations for keeping waste to a minimumand has been an instant hit, as Peter Barbeof Publi Tony explains.A new phase in e-commerce policyAntalis deploys e-business solutions for both itscustomers and suppliers in order to enhance servicequality and boost profitability. In 2009, Antalink,the Antalis transactional webtool went live in Norway(May) and in Denmark (November). The new-lookwebsite was launched in September in France.Designed above all as an online store, www.antalis.froffers customers new functions and features suchas multi-criteria searches, cross-selling solutionsand extensive product information. This latest versionwill go live throughout Europe in 2010.cities and 24-hour delivery to all other destinations; a taxiservice for express deliveries; 2-man deliveries (fromhandling to multi-point dispatch); and freighting of largeformat products for visual communication media.–ConversionAntalis offers tailored solutions based around sheetingfrom reels, tailoring reels or cutting board to the requiredsize.Peter Barbe’s company is specialised in the letteringof vehicles or buildings and signing and employsten people.“Publi Tony has been an Antalis customer for years.A couple of months ago we were chosen to test theViscom cutting tool. Most of the sheets we orderhave to be cut to size, so this turned out to be a majorasset. Previously, we had to calculate the cuts ourselvesor we asked Antalis to do it for us, but the onlinecalculation module proved to be perfectly reliable.If we have a specific question about a cut, we cansend it by e-mail and we always get a quick answerfrom the internal sales division. And Antalis won’tdeliver until they’ve answered our question.Antalink is an easy solution: it gives an immediateoverview of any product’s availability price. No needfor phone calls or faxes anymore. This means we’resaving lots of precious time. With Antalink, we cansend our order much later and still be deliveredthe next day which is a big plus. We are now usingAntalink on a daily basis.”–Ordering online via AntalinkAntalis has developed dedicated Electronic ApplicationInterfaces (EAI) that make it possible to link its own ITsystems directly to the customers’.

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