Thank

Thank YouWithout our volunteers, St David’s Hospicewould not be able to carry out our vital work.It’s as simple as that.Our kind and loyal volunteers are a treasure, contributingtheir experience, time and energy to help others.Whether it is serving tea and cakes at Café Dewior preparing clothes at our Distribution Centre,we thank each and every one of you for making a realand important difference to our charity.SHEILA’S STORYWhen Sheila’s husband Derekpassed away at St David’sHospice four years ago, shevowed to help the charity asmuch as she could. But shenever dreamed she’d be able toachieve so much.Through organising fundraisingevents with passion and hardwork, Sheila has gone on toraise an amazing £11,000for the Hospice, as well asvolunteering as a receptionist.Sheila, who lives at Pendyffryn Caravan Park in Dwygyfylchi said:“The Hospice allows patients to die with dignity and I wanted to givesomething back to them, to say thank you.”Her desire to help the charity came about when her husband wasstaying on the Inpatient Ward and the Hospice had a power cut.“I witnessed how well the nurses worked through it and struggled on.They always do a marvellous job, with a smile on their faces.”It was as a result of this, that she decided to set herself the ambitioustarget of raising £10,000 for the Hospice.This year, following the annual Fun Day at the Pendyffryn CaravanPark, and including her most recent Dawn Walk sponsorship, shesmashed her target and continues to raise even more.”She explained: “The Hospice is always in need of money to fund thevital work that happens there and I wanted to do my bit to contribute.“I miss my husband every day, but I can take comfort from thethought that he was given such a peaceful end to his life.”As well as fundraising, Sheila takes a lot of joy from volunteering hertime at the Hospice, as the smiling face greeting visitors who comethrough the main doors.She said: “I’m happy to do a shift on reception whenever theyneed me. I’ve met some really interesting people and great friendsthrough volunteering. We have a good laugh and it brings me a lot ofsatisfaction.”Thanks to Sheila’s tireless campaigning, everybody in Dwygyfylchiknows about the work of St David’s Hospice!She added: “I want to make others aware of hospice care, and here onthe caravan park, everyone most definitely know all about St David’s!Most of them have a Dewi Lottery Bear and they’ll always stop andask me how things are going with the fundraising.All the caravan owners, as well as local businesses and the community,have been a great help to me with holding the annual fun days andevents.It has been a real team effort.Fundraising and volunteering keep me busy and most of all I enjoy it.”Enquiries: Contact the Volunteering Department on 01492 879058 ext. 222St. David’s Hospice Newsletter - Autumn/Winter 2010

Festive Fundraising NewsBeth Bithell & Marie Lidgett (Fundraising Co-ordinators)Despite the ‘Great British Weather’ it’s been a busy and successful summer for us – with Hospice friendsfrom all walks of life getting involved in a multitude of events and activities, all with fundraising in mind.There was the Summer Ball / Splash of Red, with £20,000 raised for Hospice funds. A mighty cheer for FugroRobertson, who once again played host, and Pentraeth Audi, who contributed significantly to the cost ofthe marquee!Then there was the Summer Fete. The weather was ‘iffy’. Our nerves were shredded. But in the end the suncame out and £5,300 was raised. Many thanks to all who manned stalls, and to Peter Sherlock (TV presenter)who did the official opening and charmed us all.The Annual Hospice Duck Race, which has become an integral part of the Conwy River Festival, broke allprevious records. We sold 1,600 ducks, which equates to £1,500 for the pot, and £100 to the lucky man withthe fastest duck!And then the highlight of the fundraising calendar - The Dawn Walk. Two hundred and seventy womenwalking 9 miles to raise the profile of the ‘Hospice Movement’ and more specifically to raise money for StDavid’s. Awesome! Imagine standing on Conwy Bridge and seeing a torchlight procession making its wayalong the banks of the river, then watching the light spreading out over the estuary… and all this to thehaunting soundtrack of the oyster catchers. Estimated total - £14,000 (conservative!). Big thanks to oursponsors – Sodexo, Brakes, Bookers, and M Hughes & Sons.Christmas Share-A-CardOctoberThe launch of this increasingly popularcampaign, that puts an end to the franticwriting of Christmas Cards to everyone inyour work place.Go Yellow DayFriday, 22nd OctoberPupils come to school wearing somethingyellow and pay £1 for the privilege.The Trafford Centre Coach TripThursday, 11th NovemberA chance to do your Christmas shoppingunder one roof.Tickets £15. Book now, seats go fast!Events still to come:Christmas FairSaturday, 27th November.10am – 2pm at the HospiceFather Christmas already has this date inhis diary, have you?The Switching On of theTree of LightsSunday, 28th November.The singing of carols under the tree on theRhos on Sea Promenade. All Welcome.See page 4 for Tree of Lightsform.This however is just the tip of the iceberg.We could never, in the space provided, dofull justice to all the people who have heldFun Days; cycled miles; run marathons;opened their gardens to the public; heldconcerts and exhibitions; hiked milesacross the hills, thrown themselves out ofaeroplanes, and gone that extra mile toraise money for St David’s.Thank you. Without you, St David’s could not honour itspledge to provide the highest possible standard of careto the people of North West Wales, free of charge.EnquirIes: Contact the Fundraising Department on 01492 873665St. David’s Hospice Newsletter - Autumn/Winter 2010

Facts & FiguresSo far, up to August 2010, we’re pleased to announcethat our shop income is up 10% on 2009, fundraisedincome up 12% and donations (including in memoriam)are up by 5%. The flip side of this is that our lottery,legacy and income from investments are all down on2009. This means that the Hospice income in total isdown by 5.2% so far. But there’s still plenty of time toreverse this and we’re hopeful of a positive year for allat St David’s.The Hospice Lottery continued to contribute to therunning costs of the Hospice by over £950 per daythroughout 2009.As a result of strengthening our clinical and supportteam, the Hospice costs increased by 9.8% in 2009.Patient Care accounted for 73% of Hospice runningcosts.It’s estimated that over 43,000 volunteer hours weregiven in 2009 - if these hours had been paid for (atminimum wage rates) this would have added £260,000to the running costs of the Hospice. Our volunteers areessential to everything we do.In 2009 there were 205 Inpatient admissions and therewere 1,339 Day Care attendances.Bereavement support was given to over 250 individuals.DID YOU KNOW?35% of our 2009 inpatients returned home followingtreatment and symptom control.The Hospice employs 65 WTE (whole time equivalent)staff of which 42 staff work in nursing, medical,professional & support roles.5 people work in administration.18 people work in the shops, fundraising & lotterydepartments.Spotlight on Mike MasonWe catch up with Mike Mason, one year afterhe took up a position on the Board of Trusteesat the Hospice.“After ‘retiring’ from the Motor Trade I had theopportunity to join the Board of Trustees at StDavid’s Hospice.The Hospice is entering a challenging period of expansion in order to meet theincreasing needs of the people of this area and the income generation team have thehuge task of sustaining that expansion. I have been grateful for the chance to play apart in taking on that task. I have met some remarkable people at the Hospice and itis a privilege to work with such dedicated members of the team here.”Mike joined the Board last Summer after he was Managing Director and shareholderof Premier Cars, BMW dealers. He lives in Deganwy with his wife Joan. They have twosons Marc and Adam.How will you be remembered?While times are tough and wecontinue to feel the ripples of theeconomic downturn, many are forcedto make the difficult decision thatcharity begins at home...But fortunately, finding yourselfstrapped for cash now does not meanthat you cannot generously help goodcauses of your choice in the future.Leaving a legacy, in your Will, allowsyou to give support to your favouritecharities beyond your lifetime, andensures that there is a legal documentoutlining your wishes.You can leave money, property or apercentage of your estate after yourdeath; and with it your stamp on thefuture. If, after making provision foryour loved ones, you were to leave agift in your Will to St David’s Hospice,this would make a very real differenceto us in offering our care services foryears to come.You can have peace of mind thatyou will, one day, be supporting theorganisation whose work you believein.This way, you can save the poundsnow, but also take steps to give anappreciative charity the gift thatkeeps on giving, after you pass.Anyone can leave behind a legacy,however large or small and theprocess is relatively quick and easy.Your solicitor can advise you andget the ball rolling, or alternativelyring St David’s Hospice directly forinformation on (01492) 879058.RHOS-ON-SEA ROTARY CLUB - TREE OF LIGHTSIN AID OF ST DAVID’S HOSPICEI would like a light on the tree to celebrate/commemorate...............................................................................................................................................................I would like to donate £ ................................................................................................................Your Name .........................................................................................................................................Your Address .....................................................................................................................................GIFT AID: Please tick the first box if you are a taxpayer.An extra 25p for every £1 you donate can be claimed without any costor inconvenience to you. e.g., a donation of £20 becomes £25.00p.Tick the second box if you would like an entry in the Book of LightsSend this form and your donation to:Fundraising Dept, St David’s Hospice, Abbey Rd, Llandudno, LL30 2EN#Tree ofLightsChristmas time can throw into sharp focus thepain we feel at the loss of a loved one and manypeople find some comfort in the dedication ofa light to their memory. The Tree of Lights, hasshone out on the Cayley Promenade, Rhos onSea, for many years now and gives us all thisopportunity.Organised by the Rhos on Sea Rotary Club for thebenefit of St David’s Hospice, the tree is aboutso much more than fundraising. The ‘switchingon’ ceremony will take place on Sunday, 28thNovember at 4.30pm. All welcome.St. David’s Hospice Newsletter - Autumn/Winter 2010

DEWI 2011Introducing DEWI 2011, a little brother forDewina, the Hospice Caring Bear. This unique giftcould be yours- simply play the Hospice Lotterygame for a year! Dewi makes a beautiful gift orcollectable, loveable toy for anyone. Why not treatyourself or someone dear to you?It costs only £1 per week to play the Hospice Lottery game- and for2011 we are introducing a £5000 Rollover! To obtain your very ownspecial bear, return the slip below, choosing to pay £52 for a year’sLottery membership.#I would like to join the Hospice Lottery game.q Send me a Standing Order form.q Here is a cheque for £ ..........................q I want to pay cash at the door. Here is £4.(certain areas only)q I pay £52 in one sum by Standing Order -send my Dewi to me.q I am paying £52 today - send my Dewi to meName:.........................................................................................Address: .................................................................................................................................. Postcode: ....................................Tel: ..............................................................................................Email: .........................................................................................EXCITING CHANGES TO THE HOSPICE LOTTERYfA new year, a new look- St David’s Hospice Lottery is changing!Starting on the first Friday in January, we are introducing changes toour prize fund which also creates a new Rollover prize which couldreach £5,000 before it is won. The new weekly prize structure is asfollows:Top prize £2,000,Second Prize £200+ (rollover)Third Prize £100plus 40 £5 prizes.How the new rollover works:Each week our Hospice Lottery computer, sited in Barrow in Furnessand controlled by Sterling Management Ltd, will select five randomnumbers (as opposed to a player’s number). If any current paid-upplayer matches the numbers that week, he or she will win the prize. Ifno-one has the numbers, then the prize will roll over to the followingweek, and so on.This will continue until the prize pot reaches an unclaimed maximumof £5,000. (Experience of this system predicts it will normally bewon between £4,000 and £5,000.) The following week the computerwill randomly select a winner from that week’s entries, thereforeguaranteeing that the £5,000 will be won by one of our HospiceLottery players in the same way as all the other weekly prizes arewon. Once won, the whole process starts again from £200.In addition to the introduction of the Rollover, we have adjusted theweekly prizes so that each week we have a prize fund of £2,500.Thanks to your support the Hospice Lottery generates nearly £1,000a day to provide the specialist care and support our hospice offers,and pays for one day in four of the Hospice nursing care. We knowyou appreciate how important your help is in meeting the increasingdemand we are experiencing, and how much we rely on you to helpus with this challenge.We are sure that the changes we have outlined will help everyone toenjoy playing our Hospice Lottery game even more, and we hope toothat the changes will encourage more of our local residents to join,and in their turn, help St David’s Hospice.Please accept our very genuine appreciation of your support. We hopethat you will continue to play: perhaps the next letter we send youwill contain a cheque!Tom Williams, Hospice Lottery Co-ordinatorUnder the terms of our license with the Gambling Commission, we are required to adviseall players of these changes, and to give you the opportunity to cancel your membershipof the Lottery because of these changes. If you pay your subscription to a collector,simply tell him/her you wish to cancel. If you pay by any other means, you should write tous at the Hospice quoting your player number, and ask us to cancel your subscription. Wewill then terminate your membership under advice to you, once your credit is exhausted.Please gamble responsibly.Mobile Phone RecyclingWe have teamed up with Recyclewise, to devise a user friendly way for anyone whowishes to donate their old mobile phone to raise funds for the Hospice. Recyclewisewill even recycle and pay us for faulty and broken handsets, batteries and chargers!Just pop your old mobile into any envelope or box and address it to FREEPOSTRECYCLEWISE – ST DAVID’S HOSPICE. However, we will still accept any contributionshanded in at the Hospice reception or any of the Hospice shops.St. David’s Hospice Newsletter - Autumn/Winter 2010

NEW JUNCTION SHOP!The frantic stocking of shelves, invites tolocal VIP’s and a bottle of bubbly can onlymean one thing in the world of retail…theopening of a new shop!This September it was St David’s Hospice’sturn to make sure the cash tills were inringing order, ready for the opening of ournew Llandudno Junction venue.The spacious shop at 155 Conwy Roadbrings the total number of charity shops tonine. Thanks to the loyalty of our volunteersand the generous donation of goods, theyeach make a huge contribution to keepingSt David’s Hospice open for local patients.So now, there is an extra opportunity topick up a bargain, as St David’s leads theYour local Shops• Llandudno Junc., 155 Conwy Road, LL31 9EG. 01492 573917• Llandudno, 9 Lloyd St, LL30 2UU. 01492 871751• Craig Y Don, 19 Mostyn Avenue, LL30 1YS. 01492 860504• Rhos on Sea, 31 Penrhyn Avenue, LL28 4PS. 01492 544569• Colwyn Bay, 34 Penrhyn Road, LL29 8LG. 01492 533166• Conwy, 17 High Street, LL32 8DE. 01492 593719• Porthmadog, 142 High Street, LL49 9NU. 01766 513155• Llangefni, 12 High Street, LL77 7LT. 01248 723 323• Llanrwst, 3 Watling Street, LL26 0LS. 01492 641516• Distribution Centre Unit 8, Roger Mostyn Court, BuilderStreet, Llandudno, LL30 1DR. 01492 878 935way with the charity shop scene in theupcoming area of the Junction!Opening hours are from 9.30am until4.30pm Monday to Friday and volunteersare urgently needed. If you can spare a fewhours to help our latest venture, please callDebbie Day, Assistant Shops Co-ordinatoron 07788955250.The Daily HospicePage 46 21st DECEMBER 2010WORLD HOSPICE DAYIt is importantto remember that St David’s ispart of a much bigger hospicemovement across the globe.Every year, a day in Octobermarks World Hospice andPalliative Care Day and everyother year, this includes aVoices for Hospices concert.This year, on October 9th, thetheme for World Day 2010was ‘Sharing the Caring.’The event is a unified dayof action, where over 70countries, celebrate andsupport end of life carearound the world.St David’s remembers ourtwin hospice in South Africa,Grahamstown Hospice, whoface very different challengesto ours in North Wales.This day is for people toengage in events and activitiesto raise awareness of careservices. Worldwide there arepeople who need hospice andpalliative care who cannotaccess it. The estimatednumber of all people dyingneeding the care annually isjust over 33 million.‘Sharing the Care’ highlightsthe role of individuals suchas community members,family members and healthprofessionals as well asdifferent organisations suchas governments, funders,health care centres andhospices. Running a hospiceis a real team effort. It isonly through partnershipsthat we will achieve access toquality care for all those whoneed it. Here at St David’sHospice, we work closely withmany outside agencies suchas Citizens Advice Bureau,Marie Curie, Macmillan andCruse.▲ Grahamstown HospiceThe first ever World Hospiceand Palliative Care Daytook place in October 2005,launched by HRH PrincessAnne and supported byArchbishop Desmond Tutu.Since then a host of celebrities,including Bono and Sir EltonJohn, added their support.To find out more, visitwww.worldday.org.Designed and Printed by www.cydprinting.comVisit our websitewww.stdavidshospice.org.ukfor all the latest news.Become a fan or memberof St David’s on FacebookFollow us on:twitter.com/StDavidsHospicewww.everyclick.com/stdavidshospiceUse everyclick as your search engineto raise funds for St David’sData Protection PolicySt David’s Hospice and its lottery company St David’s Promotions Ltd. are registered under the Data Protection Act 1998.The Hospice does not pass personal data to any other organisations but may wish to keep you informed of Hospice news and activities.If you do not wish to receive this information, contact: St David’s Hospice. Abbey Road, Llandudno, Conwy LL30 2EN.Email: enquiries@stdavidshospice.org.uk www.stdavidshospice.org.uk Telephone: 01492 879058 Fax: 01492 872081St. David’s Hospice Newsletter - Autumn/Winter 2010