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The Compass Platform

The Compass Platform - Bank of America Merchant Services

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<strong>The</strong> <strong>Compass</strong> <strong>Platform</strong>Our eCommerce solution can enable you to navigate a courseto new markets and increased profits.<strong>The</strong> <strong>Compass</strong> platform is designed to meet the requirements ofinnovative, high-growth, Card-not-present (CNP) merchants. Oursolution combines one of the broadest sets of capabilities withleading reliability, performance and security.<strong>The</strong> challengeIn today’s economy, leading retailers are looking for new and betterways to leverage their eCommerce and mail order/telephone order(MO/TO) channels to find new customers, build consumer loyaltyand drive repeat business. Achieving these goals while maintaininga low-cost structure requires a payment processing partner withexpertise in CNP markets.<strong>The</strong> solutionBank of America Merchant Services is a leader in CNP paymentsolutions, delivering a comprehensive suite of payment options.With the <strong>Compass</strong> platform, you have more ways to attract newcustomers with new payment types, expand your market aroundthe world while protecting against fraud, protect your customers’transactions, and ensure you never lose a sale.how it works<strong>The</strong> <strong>Compass</strong> platform delivers advanced capabilities designed toexpand your business, protect against fraud, lower cost and simplifymanagement and reporting.––Level III processing––Global payment processing––Fraud protection services––Powerful online reporting––Online chargeback management––Comprehensive chargeback and retrieval supportTo help you accommodate your customers’ diverse needs, the<strong>Compass</strong> platform supports a wide range of payment methods.––Comprehensive credit and debit processing• Visa®• MasterCard®• Discover®• American Express®• Diner’s Club®• JCB––PINless debit processing• STAR®• NYCE• PULSE––Prepaid/gift card processing• Gift cards––Alternative payments• PayPal TM• Bill Me Later®• Google Checkout TM––eCheck/ACH processing• eCheck payments• ACH payments• TeleCheck Electronic Check Acceptance®nCheck verificationnCheck warranty


Industries served––Mail order––Telephone order––Online order––National retailersHelp your business––Your business is “always open.” This solution gives you highavailability and dual-redundancy infrastructure to help ensureyou never lose a sale.––Expand into new demographics and increase repeat businessand average order value by offering a broader range ofalternative payments.––Protect your bottom line with the leading fraud protectiontechnology working for you.Help your customers––Customers are able to shop on their time, and pay the waythat’s convenient for them.––Shoppers enjoy security and confidence knowing that theirtransactions are protected by your technology.Features––Flexible processing• Scalability to help meet growth requirements• Duplicate authorization protection• Automated incremental authorization,reversals and partial reversals• Automated reauthorizations for stale-dated transactions• Ability to match settlement transaction with associatedauthorization(s)• Ability to add or update data to better interchangequalification––<strong>Compass</strong> online and batch interface specifications• Online interface can be used for real-time authorizations• Batch interface can be used for batch authorizationsand deposits––Support services• 24/7 technical support ensures rapid resolution toany merchant question or issue• Dedicated account managerBank of America Merchant Services —a leader in Electronic PaymentsOur focus on — Innovative. Fast. Secure. Intelligent. — paymentprocessing solutions helps make your customers’ transactionseasier. And it allows you to focus on what you do best — servingyour customers and growing your business. Serving hundreds ofthousands of merchant locations, we have the expertise andinsight to help you accelerate your business.For more information, contact yourBank of America Merchant Services salesrepresentative.© 2011 Banc of America Merchant Services, LLC. All rights reserved. All trademarks, service marks and trade names referenced in this material are the property of and licensed by their respective owners.Merchant Services are provided by Bank of America, N.A. and its representative Banc of America Merchant Services, LLC. Banc of America Merchant Services, LLC is not a bank, does not offer bank deposits, and its services are not guaranteed orinsured by the FDIC or any other governmental agency.BA6858 911

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