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LDR 531 Final Exam Guide. /uopehelp

For more course tutorials visit www.uophelp.com 1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? A. Party B. Unit C. Community D. Organization 2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this? A. Managers no longer need technical skills in subjects such as economics and accounting to succeed. B. Managers need to understand human behavior if they are to be effective. C. These skills enable managers to effectively lead human resources departments. D. A manager with good interpersonal skills can help create a pleasant workplace. 3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills? A. Technical, decisional, and interpersonal B. Technical, human, and conceptual C. Interpersonal, informational, and decisional D. Human, informational, and communication 4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. A. Corporate tactics B. Human resources management C. Organizational behavior D. Corporate strategy 5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? A. Observe human behavior. B. Research human behavior. C. Predict human behavior. D. Detect human behavior. 6) Which of the following is a generic term that covers a broad range of feelings that people experience? A. Affect B. Emotions C. Moods D. Emotional labor 7) What term is used for intense feelings that are directed at someone or something? A. Affect B. Cognition C. Thoughts D. Emotions 8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them. A. job satisfaction B. heredity C. environment D. situational factors 9) Which of the following are classifications on the Myers-Briggs Type Indicator? A. Extroverted, intuitive, judging, independent B. Extroverted, sensing, judging, thinking

For more course tutorials visit
www.uophelp.com



1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization

2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?
A. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be effective.
C. These skills enable managers to effectively lead human resources departments.
D. A manager with good interpersonal skills can help create a pleasant workplace.

3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication

4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy

5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.

6) Which of the following is a generic term that covers a broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor

7) What term is used for intense feelings that are directed at someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions

8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors

9) Which of the following are classifications on the Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking

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D. Detect human behavior.<br />

6) Which of the following is a generic term that covers a broad range of feelings that people<br />

experience?<br />

A. Affect<br />

B. Emotions<br />

C. Moods<br />

D. Emotional labor<br />

7) What term is used for intense feelings that are directed at someone or something?<br />

A. Affect<br />

B. Cognition<br />

C. Thoughts<br />

D. Emotions<br />

8) If personality characteristics were completely dictated by __________, they would be<br />

fixed at birth and no amount of experience could alter them.<br />

A. job satisfaction<br />

B. heredity<br />

C. environment<br />

D. situational factors<br />

9) Which of the following are classifications on the Myers-Briggs Type Indicator?<br />

A. Extroverted, intuitive, judging, independent<br />

B. Extroverted, sensing, judging, thinking<br />

C. Extroverted, judging, independent, feeling<br />

D. Sensing, perceiving, dependent, feeling<br />

10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and<br />

found a new position with another firm. How has she expressed her dissatisfaction?<br />

A. Exit<br />

B. Voice<br />

C. Neglect<br />

D. Loyalty<br />

11) You quietly continue to do your work when you know things will not improve. This is<br />

what type of response to dissatisfaction?<br />

A. Exit<br />

B. Voice<br />

C. Loyalty<br />

D. Neglect<br />

12) A group<br />

A. generates positive synergy through coordinated effort<br />

B. generates greater outputs with no increase in inputs<br />

C. is two or more individuals interacting and interdependent<br />

D. engages in collective work that requires joint effort<br />

13) __________ results in a level of performance that is greater than the sum of the<br />

individual input.

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