LDR 531 Final Exam Guide. /uopehelp
For more course tutorials visit www.uophelp.com 1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? A. Party B. Unit C. Community D. Organization 2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this? A. Managers no longer need technical skills in subjects such as economics and accounting to succeed. B. Managers need to understand human behavior if they are to be effective. C. These skills enable managers to effectively lead human resources departments. D. A manager with good interpersonal skills can help create a pleasant workplace. 3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills? A. Technical, decisional, and interpersonal B. Technical, human, and conceptual C. Interpersonal, informational, and decisional D. Human, informational, and communication 4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. A. Corporate tactics B. Human resources management C. Organizational behavior D. Corporate strategy 5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? A. Observe human behavior. B. Research human behavior. C. Predict human behavior. D. Detect human behavior. 6) Which of the following is a generic term that covers a broad range of feelings that people experience? A. Affect B. Emotions C. Moods D. Emotional labor 7) What term is used for intense feelings that are directed at someone or something? A. Affect B. Cognition C. Thoughts D. Emotions 8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them. A. job satisfaction B. heredity C. environment D. situational factors 9) Which of the following are classifications on the Myers-Briggs Type Indicator? A. Extroverted, intuitive, judging, independent B. Extroverted, sensing, judging, thinking
For more course tutorials visit
www.uophelp.com
1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?
A. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be effective.
C. These skills enable managers to effectively lead human resources departments.
D. A manager with good interpersonal skills can help create a pleasant workplace.
3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor
7) What term is used for intense feelings that are directed at someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
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C. Participative<br />
D. Reactive<br />
21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs<br />
of followers?<br />
A. Achievement-oriented leader<br />
B. Laissez-faire leader<br />
C. Participative leader<br />
D. Supportive leader<br />
22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,”<br />
and “increase in aging workers” are all examples of what force for change?<br />
A. Technology<br />
B. World politics<br />
C. Nature of the work force<br />
D. Competition<br />
23) What is a goal of planned change?<br />
A. To change the forces of change<br />
B. To alter the agents of change<br />
C. To change employees’ responsibilities<br />
D. To improve the ability to adapt to the environment<br />
24) Using covert influence to overcome resistance to change is called what?<br />
A. negotiation<br />
B. education<br />
C. coercion<br />
D. manipulation<br />
25) If individuals resisting change are included in making change decisions in an attempt to<br />
gain their support, what is this approach is called?<br />
A. cooptation<br />
B. exploitation<br />
C. manipulation<br />
D. education<br />
26) Which of the following is a characteristic of organizational control?<br />
A. Formality orientation<br />
B. Decision orientation<br />
C. Team orientation<br />
D. Managerial orientation<br />
27) What term describes the key characteristic of organizational control that addresses the<br />
degree to which employees are expected to exhibit precision?<br />
A. accountability<br />
B. attention to detail<br />
C. stability<br />
D. reactivity<br />
28) Power is
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