MDMS & CIS - Peaceful Coexistence at JEA
Mahiuddin Laskar - Metering.com
Mahiuddin Laskar - Metering.com
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<strong>MDMS</strong> & <strong>CIS</strong> - <strong>Peaceful</strong><br />
<strong>Coexistence</strong> <strong>at</strong> <strong>JEA</strong><br />
Mahiuddin Laskar<br />
<strong>JEA</strong> <strong>MDMS</strong> Project Manager
Agenda<br />
<strong>JEA</strong> AMR/<strong>MDMS</strong> Project Overview<br />
<strong>MDMS</strong> Functional Overview<br />
<strong>MDMS</strong> Future Functionality<br />
<strong>CIS</strong> vs. <strong>MDMS</strong><br />
www.meteringamerica.com
<strong>JEA</strong> AMR/<strong>MDMS</strong> Project Overview<br />
<br />
<strong>JEA</strong> owns, oper<strong>at</strong>es and manages the electric, w<strong>at</strong>er and<br />
wastew<strong>at</strong>er systems in Jacksonville, Florida. <strong>JEA</strong> is Florida's<br />
largest municipally owned electric utility and the eighth<br />
largest in the United St<strong>at</strong>es. <strong>JEA</strong> is also the 113th largest of<br />
all 3,000 plus electric utilities in the country. <strong>JEA</strong> electric<br />
system currently serves more than 360,000 customers in<br />
Jacksonville and parts of three adjacent counties. <strong>JEA</strong>'s<br />
w<strong>at</strong>er system serves more than 240,000 w<strong>at</strong>er customers<br />
and 186,000 sewer customers, or more than 80 percent of all<br />
w<strong>at</strong>er and sewer utility customers in our service area.<br />
<br />
<br />
<strong>JEA</strong>’s NMR Project is a show-case for its leadership in<br />
innov<strong>at</strong>ion and technology; its main focus is to provide<br />
customer service improvement and s<strong>at</strong>isfaction;<br />
better system reliability and accuracy; and<br />
additional oper<strong>at</strong>ional cost savings.<br />
<strong>JEA</strong> started its NMR initi<strong>at</strong>ive in 2001 and plans to complete<br />
it by mid 2007<br />
www.meteringamerica.com
<strong>JEA</strong> AMR/<strong>MDMS</strong> Project Overview<br />
<br />
It is a multi-departmental and multi-year<br />
implement<strong>at</strong>ion project th<strong>at</strong> includes<br />
install<strong>at</strong>ion of a Cellnet radio frequency fixed network<br />
and fiber backhaul infrastructure;<br />
Replacement or retro-fit of approx. 650,000 electric and<br />
w<strong>at</strong>er meters to communic<strong>at</strong>e with network;<br />
development of interfaces to <strong>JEA</strong> inform<strong>at</strong>ion systems.;<br />
and<br />
development of advanced Meter D<strong>at</strong>a Management<br />
System (<strong>MDMS</strong>) to take advantage of volumes of meter<br />
d<strong>at</strong>a.<br />
<br />
<strong>JEA</strong> will own all NMR hardware within its service<br />
territory. An O&M contract is in place with Cellnet to<br />
oper<strong>at</strong>e the d<strong>at</strong>a management system, maintain the RF<br />
network, and provide system performance in<br />
compliance with contract metrics. This contract will<br />
run thru the year 2016.<br />
www.meteringamerica.com
Utility Company<br />
Overview of <strong>JEA</strong> RF Fixed Network<br />
Utility Applic<strong>at</strong>ion<br />
G<strong>at</strong>eway<br />
Rel<strong>at</strong>ional<br />
D<strong>at</strong>abase<br />
System Controller Network<br />
Provides d<strong>at</strong>a and network management;<br />
serves as the customer d<strong>at</strong>a access point.<br />
Object Management<br />
System (OMS)<br />
MicroCell Controller<br />
Network (LAN)<br />
The MCC handles all local<br />
processing for the CellNet<br />
network. It tracks all<br />
endpoint devices and stores<br />
the received d<strong>at</strong>a until the<br />
inform<strong>at</strong>ion is uploaded into<br />
the Rel<strong>at</strong>ional D<strong>at</strong>abase.<br />
System Controller (WAN Server)<br />
Network Oper<strong>at</strong>ing System (NOS)<br />
Management<br />
NOC<br />
Wireless Wide Area Network<br />
(WAN)<br />
The WAN routes inform<strong>at</strong>ion<br />
between the System Controller<br />
and MicroCell Controllers<br />
using CellNet or other<br />
3rd party technologies.<br />
WAN Router<br />
Endpoints<br />
Network Infrastructure<br />
-3 Components<br />
-MCC<br />
-CM<br />
-COM Hub<br />
www.meteringamerica.com
www.meteringamerica.com
Meter D<strong>at</strong>a Management System Flow<br />
NMR<br />
(Cellnet)<br />
Web Access to<br />
External<br />
Customers<br />
Primary Meter D<strong>at</strong>a<br />
Customer<br />
Inform<strong>at</strong>ion<br />
System<br />
(CAIR)<br />
<strong>JEA</strong> Internal<br />
Customers<br />
External<br />
Customers<br />
Field Force<br />
Disp<strong>at</strong>ch<br />
System<br />
(FFDS)<br />
MV90<br />
ITRON<br />
Other Meter D<strong>at</strong>a<br />
Meter D<strong>at</strong>a<br />
Management<br />
System<br />
(<strong>MDMS</strong>)<br />
D<strong>at</strong>a Marts<br />
NMR Business<br />
Intelligence<br />
Other Read<br />
Sources<br />
(FFDS, FMS,<br />
CAIR, etc.)<br />
Other Meter D<strong>at</strong>a<br />
Outage<br />
Management<br />
System FMS<br />
(m3i)<br />
Load Research<br />
System Planning<br />
Market Research<br />
Energy Management<br />
www.meteringamerica.com
CAIR<br />
Viol<strong>at</strong>ion Service Order<br />
(Meter Tampering, Suspect Usage,<br />
Logical Disconnect Thresholds Exceeded)<br />
Diagnostic Service Order<br />
(Malfunctioning "Dead” Meters,<br />
B<strong>at</strong>tery Replacement)<br />
Off-Cycle Meter Read<br />
Request Service Order<br />
FFDS<br />
<strong>MDMS</strong> Functional Overview<br />
DBMaint/DBSync<br />
Daily Billing File<br />
MSPR<br />
(NMR<br />
Phase I)<br />
Move-in, move-out, Off-Cycle Customer Requested Reread<br />
Billing/Daily Meter Reads<br />
Post Install and Retrofit Files<br />
DBMaint/DBSync<br />
Field Order Requests, St<strong>at</strong>us Upd<strong>at</strong>es<br />
?<br />
Cellnet<br />
(OCDB)<br />
DBMaint/DBSync (plus extras including r<strong>at</strong>e class/type, last billing read etc)<br />
Billing cycle schedule Synch<br />
Initial Load - Historical Monthly Reads<br />
Daily Billing File<br />
Initial Load - Historical daily reads<br />
Demand Meter Reads (DRR)<br />
Daily and Billing Meter Reads<br />
Move-in, move-out, Off-Cycle Customer Meter Read Request<br />
DBMaint/DBSync<br />
System Load Snapshot<br />
On-demand Request<br />
Verify single premise “Lights Out”<br />
trouble call (Parking Lot)<br />
On-demand Read<br />
Post Install Synchroniz<strong>at</strong>ion<br />
CM/MCC/MIU connectivity<br />
MARP Flags<br />
Direct Register Reads<br />
Service Request for Customer th<strong>at</strong> should be on demand r<strong>at</strong>e<br />
Field Order Request<br />
Field Order ID (CAIR query)<br />
Last Gasp and Power-Up Notific<strong>at</strong>ions<br />
<strong>MDMS</strong><br />
Field Order St<strong>at</strong>us (Query/Response)<br />
Meter Reads (Parking Lot)<br />
Service Request St<strong>at</strong>us<br />
An aggreg<strong>at</strong>ion of a) Transformer and Meter Connectivity with<br />
b) Meter Reads to assist with the TLM configur<strong>at</strong>ion parameters such<br />
as coincidence curves, seasonal load profiles and alike (Pakring Lot)<br />
Usages and Flags Analysis<br />
Usage D<strong>at</strong>a, D<strong>at</strong>a Collect time<br />
Pre-restor<strong>at</strong>ion Outage Verific<strong>at</strong>ion (on-demand read used<br />
when disp<strong>at</strong>cher suspects momentary recloser outage) (Parking Lot)<br />
(Parking Lot)<br />
Last Gasp Notific<strong>at</strong>ion<br />
(similar to a Call Center/IVR trouble call)<br />
Post-restor<strong>at</strong>ion Verific<strong>at</strong>ion(on-demand read used<br />
as altern<strong>at</strong>ive to customer callback list through IVR) (Parking Lot)<br />
Power Up Notific<strong>at</strong>ion<br />
(to be determined how OMS will get use from this d<strong>at</strong>a)<br />
TLM<br />
DPS,<br />
DW etc.<br />
Residential Monthly Meter Reads<br />
To be defined<br />
Service Pt, Transformer,<br />
MCC connectivity Synchroniz<strong>at</strong>ion<br />
Request for Manual Read<br />
15 minute interval d<strong>at</strong>a<br />
Initial Load of Historical D<strong>at</strong>a<br />
LEGEND<br />
Cellnet<br />
JMS<br />
Server<br />
NMR Phase II System<br />
Existing <strong>JEA</strong> System<br />
Future <strong>JEA</strong> System<br />
Existing Integr<strong>at</strong>ion<br />
New eMeter Integr<strong>at</strong>ion<br />
New ESI Integr<strong>at</strong>ion<br />
Phase 1<br />
Phase 2<br />
Phase 3<br />
Phase 4<br />
Computer<br />
Associ<strong>at</strong>es<br />
Workload<br />
MV90<br />
Itron<br />
<strong>MDMS</strong><br />
Web<br />
Viewer<br />
M3i<br />
www.meteringamerica.com
<strong>MDMS</strong> Current Functionality - Core<br />
<br />
Core Functionality in Production<br />
<strong>MDMS</strong> Web Viewer<br />
Daily historical consumption and demand d<strong>at</strong>a<br />
On demand read<br />
L<strong>at</strong>est copy of reports<br />
Billing, Meter Reading, Field Services Interfaces<br />
Billing Reads to CAIR based on Cellnet Daily file<br />
Better integr<strong>at</strong>ion of Meter Reading Exception<br />
work<br />
Virtual Move In/Out<br />
Exception Reporting/Autom<strong>at</strong>ed field tickets for<br />
Potential Meter Failure/Issues<br />
Revenue Protection<br />
<strong>CIS</strong> – <strong>MDMS</strong> - Cellnet System Synchroniz<strong>at</strong>ion<br />
www.meteringamerica.com
<strong>MDMS</strong> Current Functionality - Advanced<br />
Advanced Functionality<br />
Outage Management System Interfaces<br />
Outage & Restor<strong>at</strong>ion Events Processing<br />
Restor<strong>at</strong>ion Verific<strong>at</strong>ion<br />
Interface with EOIS<br />
Exception Reporting<br />
Load Profile and Load Research Support<br />
(almost done!)<br />
www.meteringamerica.com
<strong>MDMS</strong> Future Functionality<br />
<br />
<br />
FY07 Initi<strong>at</strong>ives (In Progress)<br />
Distribution System Loading<br />
Transformer Load Management<br />
System Planning and Engineering<br />
FY08 Initi<strong>at</strong>ives (Feasibility Stage)<br />
Customer Access to Daily Consumption<br />
Web, IVR<br />
Customer Notific<strong>at</strong>ion of High Usage Consumption<br />
Demand Side Management Applic<strong>at</strong>ions (C&I<br />
Customers)<br />
2-way Communic<strong>at</strong>ion (Residential and Small<br />
Commercial)<br />
Physical Remote Connect & Disconnect<br />
Pre-Paid Metering<br />
Direct Load Control<br />
www.meteringamerica.com
<strong>MDMS</strong> Future Functionality<br />
FY09+ Initi<strong>at</strong>ives (Under<br />
Consider<strong>at</strong>ion)<br />
Real-time Outage Interface<br />
Network Asset Management<br />
Additional Billing Options for customers<br />
Power Quality Analysis (C&I)<br />
Electric Time of use (TOU) R<strong>at</strong>es<br />
W<strong>at</strong>er Load Profile/TOU<br />
www.meteringamerica.com
Potential Future Customer Offers<br />
<br />
Flexible billing periods for customers<br />
Elimin<strong>at</strong>ion of read cycles for combined accounts<br />
Customer choice of bill d<strong>at</strong>e<br />
More frequent billing (weekly)<br />
Billing on demand<br />
Pre-paid billing<br />
<br />
New billing r<strong>at</strong>es<br />
Dynamic Pricing and Performance- Based R<strong>at</strong>es<br />
TOU pricing for customers (we may want to<br />
consider a pilot of these r<strong>at</strong>es)<br />
Electric and w<strong>at</strong>er system wide conserv<strong>at</strong>ion<br />
initi<strong>at</strong>ives<br />
www.meteringamerica.com
Potential Future Customer Offers<br />
<br />
eMail/Cellphone notific<strong>at</strong>ion to customers<br />
for potential high bills (we can let customers set<br />
warning level for bill/usage)<br />
on outage (own premise or parents’)<br />
<br />
Load Management applic<strong>at</strong>ions<br />
<br />
Connect/disconnect time commitments<br />
<br />
Customer access to usage d<strong>at</strong>a<br />
Provide <strong>JEA</strong> customers control over their energy<br />
usage choices<br />
www.meteringamerica.com
Why not <strong>CIS</strong>?<br />
<br />
Handling daily/interval d<strong>at</strong>a is not a core<br />
competency of <strong>CIS</strong><br />
<br />
<br />
AMR consumption d<strong>at</strong>a only tip of the iceberg<br />
Need to identify new types of field exceptions<br />
Meter reset, modules not configured correctly,<br />
etc.<br />
Process other d<strong>at</strong>a types not relevant to <strong>CIS</strong><br />
functions and develop interfaces th<strong>at</strong> are modular<br />
and easy to change<br />
Outage and restor<strong>at</strong>ion events<br />
Load Profile d<strong>at</strong>a, System Load Snapshot d<strong>at</strong>a<br />
Turn-around time to add/change<br />
functionality/interfaces to <strong>CIS</strong><br />
Lack of AMR/<strong>MDMS</strong> SMEs in typical <strong>CIS</strong> vendors<br />
www.meteringamerica.com
Why not <strong>CIS</strong>?<br />
<br />
Typical <strong>CIS</strong> rel<strong>at</strong>ionship cannot handle metermodule,<br />
meter-MCC-Cell master rel<strong>at</strong>ionships<br />
Most <strong>CIS</strong> model deal with Customer-Account-<br />
Service Agreement/Premise-Service Point/Meter<br />
levels only.<br />
In AMR arena, Meter/Module rel<strong>at</strong>ionship is critical<br />
<br />
<strong>JEA</strong> specific constraints<br />
<strong>CIS</strong> was not stable enough for a major functional<br />
changes<br />
The change order process to add <strong>MDMS</strong> functions to<br />
a vendor package is very time consuming<br />
www.meteringamerica.com
<strong>Peaceful</strong> <strong>Coexistence</strong>!<br />
<br />
<strong>CIS</strong> and <strong>MDMS</strong> s<strong>at</strong>isfy different needs for utilities<br />
Focus should be on core competencies of each area<br />
<br />
<strong>CIS</strong> should be flexible to provide/develop new<br />
interfaces<br />
On-demand billing charges for improved customer service<br />
Ability to go beyond ‘geographic’ cycles for billing<br />
Weekly/bi-weekly billing<br />
Billing on customer selected d<strong>at</strong>es<br />
Final billing/settlement on the day of the move out<br />
Ability to transfer traditional <strong>CIS</strong> functions to <strong>MDMS</strong><br />
Estim<strong>at</strong>ion routines<br />
Theft detection/revenue protection<br />
Customer notific<strong>at</strong>ion on outage, excess consumption.<br />
potential leak, etc.<br />
Improved customer web experience<br />
www.meteringamerica.com
Questions?<br />
www.meteringamerica.com
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