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Chapter III Technology Advisory Committee - OMB Watch

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indicated that the coordination matrix was either very important or the most important<br />

service that could be provided.<br />

p E-mail is increasingly used by nonprofits, but Web use is not at comparable<br />

levels. Three quarters of the survey respondents reported having access to e-<br />

mail, and roughly half of survey respondents use e-mail daily. Only one-quarter<br />

indicated that they do not have access to e-mail. It is important to note that access<br />

to e-mail may mean one account on one computer in an organization. As several<br />

interviewees indicated, the real issue is not whether they have access to e-mail,<br />

but how they are putting the technology to use. Use of the World Wide Web is<br />

much lower. Almost half of survey respondents have no access to the Web; less<br />

than one-quarter indicate that they use the Web on a daily basis. Use of the Web<br />

requires more sophisticated hardware and software — and often more time —<br />

than e-mail.<br />

p Many organizations fear that they (or their affiliates) will be left behind if too<br />

rapid a move is made to — and too strong a focus put on — technologies<br />

such as the Web. Many respondents appeared troubled by the unfamiliarity and<br />

perceived complexity — and by the range —of the technologies raised in the concept<br />

paper. There was a widespread perception that this initiative was primarily<br />

about using the most "cutting-edge" technologies. Many felt that they would not be<br />

able to get up to speed with the technologies they knew already about and that,<br />

with the technologies described in the concept paper, the bar to participation was<br />

about to be raised even higher.<br />

p There was a strong need and desire for training on use of technologies. All<br />

nonprofits indicated that lack of money is the greatest barrier to using technologies.<br />

For those who do not currently use e-mail regularly, training and technical<br />

support were the next two greatest barriers. Many people indicated that they want<br />

to improve their technology skills and would want to participate in trainings.<br />

p There was widespread interest in testing the NPA concepts through pilots<br />

and in developing proposed services and mechanisms incrementally. Many<br />

respondents indicated that the NPA concepts should be tested before widespread<br />

application is recommended. The scope of the NPA agenda led many to urge<br />

incremental implementation. The was support for strengthening the capacity of<br />

state and local groups to participate, and interest in the idea of establishing state<br />

liaisons and information hubs.<br />

This chapter provides the results of the <strong>OMB</strong> <strong>Watch</strong> NPA survey and interviews. The<br />

chapter has the following sections<br />

I. Methodology<br />

II. Who Responded<br />

III. Reaction to the Goals of NPA<br />

IV. Reaction to NPA Services and Mechanism<br />

V. Capacity to Use Technology<br />

VI. Are There Sector Issues to Talk <strong>About</strong>?<br />

VII. Other Issues<br />

<strong>OMB</strong> <strong>Watch</strong> — May 1997<br />

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