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Boundless Opportunities - Global Reinsurance
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<strong>Boundless</strong> <strong>Opportunities</strong>
Informed Analysis<br />
and Opinion...<br />
...for Insurance Professionals<br />
www.globalreinsurance.com<br />
Global Reinsurance is proud to be associated with the MultaQa Qatar Conference
Itinerary at a Glance<br />
Saturday 14th March Time Place Dress Code<br />
Welcome Drinks Reception hosted by the Qatar Financial Centre<br />
Authority 19.15 Wanis Shisha Terrace Smart casual<br />
Sunday 15th March Time Place Dress Code<br />
Meet our Exhibition Partners, Registration and Coffee 08:00 Foyer and Sonbok Business attire<br />
Morning Session 1 08:45 Main Conference Room Business attire<br />
Meet our Exhibition Partners and Coffee 10:20 Foyer and Sonbok Business attire<br />
Morning Session 2 11:00 Main Conference Room Business attire<br />
Lunch hosted by our Exhibitors 12:30 Sonbok Business attire<br />
Qatar Clinics 13:30 Main Conference Room Business attire<br />
Depart for Dhow Cruise and Museum of Islamic Art 14:45 Foyer Casual<br />
International Rugby 18:00 Cigar Lounge Casual<br />
Cocktail Reception 19:00 Poolside Smart casual<br />
Dinner 20:00 Poolside Smart casual<br />
Monday 16th March Time Place Dress Code<br />
Meet our Exhibition Partners, Registration and Coffee 08:30 Foyer and Sonbok Business attire<br />
Morning Session 1 09:10 Main Conference Room Business attire<br />
Meet our Exhibition Partners and Coffee 10:15 Foyer and Sonbok Business attire<br />
Morning Session 2 11:00 Main Conference Room Business attire<br />
Lunch hosted by our Exhibitors 12:45 Sonbok Business attire<br />
Golf at the Doha Championship Golf Course 13:30 Foyer Golf attire<br />
Doha Cultural Tour 15:30 Foyer Casual<br />
FULL DETAILS OF OUR BUSINESS PROGRAMME ON PAGES 8 & 9<br />
FULL DETAILS OF OUR LEISURE PROGRAMME ON PAGES 30 & 31
ONE PLACE DIVERSIFYING<br />
Qatar. With every new project comes a new insurance opportunity. Behind it all, the QFC is<br />
helping Qatar to become the region’s most dynamic economy, and its perfect access point.<br />
Benefit from the lowest tax in the world,* 100% ownership, repatriation of all profits and an<br />
onshore trading environment. Join us.<br />
www.qfc.com.qa<br />
BUSINESS ENERGY
Welcome<br />
Dear Colleague<br />
On behalf of the Qatar Financial Centre Authority, may I extend to you a warm welcome. We are<br />
delighted that you are joining us for the 3rd MultaQa Qatar conference.<br />
Our inaugural conference in 2007 enabled our international audience to discover the wealth of<br />
insurance and reinsurance opportunities offered by the Qatari marketplace. Encouraged by a<br />
successful event, we extended the scope of MultaQa Qatar 2008 to showcase the potential of<br />
the GCC region as a whole and Qatar’s increasing weight in the regional marketplace.<br />
As all of us know, the world has changed in the twelve months following our 2008 conference.<br />
The credit and financial crisis has taken its toll. North America, the Euro zone and Japan, the<br />
three main engines of the world economy, are in the midst of the most severe recession for decades. The GCC region,<br />
in general, has weathered the storm. Regional economies continue to grow, albeit at a slower pace. The economic<br />
diversification strategies pursued across the region start to pay off. Qatar and its financial services sector is a case in<br />
point: We now have over 100 international companies who have established operations in the Qatar Financial Centre<br />
(QFC) and are open for business in Qatar and the wider GCC region.<br />
This year’s conference programme has been designed to strike an appropriate balance between short-, medium- and<br />
long-term opportunities and challenges. We will obviously address the impact of the global crisis as no region can<br />
fully decouple from its onslaught. At the same time we must not lose sight of the long-term fundamentals which will<br />
continue to shape the regional insurance and reinsurance marketplace once the global economic turmoil has receded:<br />
Above-average economic growth, driven by energy prices which are likely to rebound in the near-term; massive<br />
government-sponsored infrastructure projects (which are being continued by most countries despite the current global<br />
recession) ; and the favourable demographic structure of the region – to name just a few of the many powerful drivers of<br />
sustainable growth.<br />
Against this backdrop, the conference will provide you with authoritative and relevant information and intelligence from<br />
a variety of pre-eminent international and regional speakers. You will benefit from expert commentary on subjects<br />
ranging from the prospects for local companies in the era of globalization, the pivotal role of a strong local talent base,<br />
capital and investment challenges facing local insurers and changes to the region’s overall risk landscape. In addition, we<br />
will introduce Qatar’s latest and most ambitious initiative to build a world-class insurance and reinsurance hub: Qatar<br />
Insurance Services (QIS), a technology-based insurance system enabling integrated processing between insurance and<br />
reinsurance trading partners.<br />
In addition to our full programme of presentations and panel debates on the main stage, we are pleased to invite you to<br />
join our brand new Qatar Clinics, where you can learn a little more about Qatar and the GCC region.<br />
I very much hope your stay in Doha is a valuable one and that you are able to take full advantage of our Qatari hospitality.<br />
I look forward to meeting you<br />
Fetooh Al Zayani<br />
MD Business Development - Insurance and Reinsurance<br />
Qatar Financial Centre Authority (QFCA)
About Qatar<br />
Qatar is emerging as one of the most dynamic economies in the Middle East. It has the highest per capita income in<br />
the world and enjoys one of the fastest growing GDPs, reaching 13.3% real GDP, and valued in 2008 at over US$80<br />
billion.<br />
The economy is rapidly expanding in practically every sector and industry. A combination of government investment and<br />
the participation of multi-national companies is creating a culture of opportunity.<br />
The government is using its vast oil and gas wealth to create a society that provides opportunities for all. It has<br />
committed over US$140 billion for investment, infrastructure and expansion in a wide range of sectors, including energy,<br />
health, education, transport, infrastructure and tourism.<br />
Reliance on crude oil exports has been replaced by an ambitious and progressive approach to the management of<br />
the nation’s economy, which focuses on developing Qatar’s huge natural gas reserves and its expansion of liquefied<br />
natural gas, petrochemicals and condensates production. This is supported by a far reaching programme of economic<br />
liberalisation and diversification into a more broadly based economy.<br />
Qatar is quickly becoming the world’s single largest producer of LNG, and by 2010 will have a production capacity of 77<br />
million tons per year. New oil capacity also continues to come on stream, thus boosting export volumes. By 2012, Qatar<br />
will be producing the equivalent of 6 million barrels of oil.<br />
The economy is characterised by low private consumption and a high national savings rate, making Qatar a very<br />
attractive financial market within the GCC, with a high asset growth rate...<br />
International Finance<br />
The Qatar Financial Centre (QFC) has been created to support Qatar’s ambitious strategy to attract international finance<br />
companies to support its investment and development programme. The QFC allows international finance companies to<br />
take advantage of the business opportunities presented by Qatar’s rapid economic development, which has been led by<br />
the oil and gas sector, and particularly the growth in demand for liquid natural gas.<br />
Through the government’s careful investment management of over $130 billion over the next few years, supported by a<br />
sound investment strategy, Qatar offers international finance companies numerous business opportunities for provision<br />
of financial services.<br />
International financial services firms are encouraged to set up in the QFC to meet the needs in the Qatari market for corporate<br />
finance, venture capital, project finance, private equity, wealth management, insurance and re-insurance, investment<br />
banking and Islamic banking, investment strategy, investment management and other financial services, which will<br />
only continue to increase given the current rate of economic development.<br />
To ensure that international finance companies operate in an environment governed by stringent standards, the Qatar<br />
Financial Centre Regulatory Authority (QFCRA) independently authorizes and supervises firms and individuals. The practices<br />
of the QFCRA are modeled on those used at major centres for international finance, such as London.<br />
Through the QFC, Qatar is actively encouraging financial services companies to enter the market not only because of<br />
its financial and business needs, but also to raise standards in investment strategy, investment management and other<br />
financial services disciplines.
Business Programme<br />
Sunday 15th March<br />
08.00 Registration, Coffee and Networking<br />
08.45 Chairman’s opening remarks<br />
Introduction to MultaQa Qatar 2009<br />
Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />
08.50 KEYNOTE ADDRESS<br />
His Excellency Yousef Kamal, Minister of Finance of the State of Qatar<br />
09.10 KEYNOTE ADDRESS<br />
The future of the GCC insurance market – <strong>Opportunities</strong> and Challenges<br />
Dennis Mahoney, Chairman, AON Global<br />
09.40 An update from The Qatar Financial Centre Authority<br />
Stuart Pearce, Chief Executive Officer and Director General, Qatar Financial Centre Authority<br />
10.00 The QFC’s insurance regime from the QFCRA’s perspective<br />
• Our approach to regulation<br />
• Developments to date<br />
• Thoughts on future developments<br />
Michael Webb, Managing Director of Financial Sector Development and Policy,<br />
Qatar Financial Centre Regulatory Authority.<br />
10.20 Morning coffee and meet our exhibitors<br />
11.00 Regional CEO Debate<br />
Chair – Patrick Kenny, CEO, International Insurance Society<br />
Panellists:<br />
John Tan, CEO, Asia Capital Re Singapore<br />
Ian Sangster, CEO, QIC International LLC<br />
Graham Morrall, Head of Regional Distribution, Zurich International Life<br />
Stephen May, CEO, Heritage London & Middle East<br />
Duncan Buchanan, MD, Marsh Qatar<br />
12.30 Lunch hosted by our exhibitors<br />
13.15 Qatar Clinics – interactive ‘roundtable’ sessions including:<br />
• Education in Qatar – hosted by Robert Baxter, Qatar Foundation and Education City<br />
14:30 Clinics end<br />
• How to set up at the QFC – hosted by Wayne Jones, Clyde & Co<br />
• ERM and Captives: An attractive option for regional corporate risk managers – hosted by Shaun Brook, SEO, Heritage<br />
Insurance Management [Bahrain] W.L.L. and Cyril Salibi, Managing Director, Aon Global Risk Consulting Middle East<br />
• Reinsurance: Establishing a new balance between international and regional players – hosted by Gail Norstrom, CEO,<br />
Gulf Reinsurance Limited<br />
• Compliance; How to cope with increasing regulatory requirements – hosted by Lisa Kelaart-Courtney, Director, CCL
Business Programme<br />
Monday 16th March<br />
08.30 Registration, Coffee and Networking<br />
09.10 Chairman’s recap<br />
Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />
09.15 KEYNOTE ADDRESS<br />
How to Manage the Insurance Cycle to ensure Long Term Profitability<br />
Robert Van Gieson, Chairman, Arch Insurance [Europe] Limited<br />
09.45 KEYNOTE ADDRESS<br />
Boosting the efficiency of the financial services sector: The key role of technology and Qatar Insurance Services as a case in point<br />
Leonard Schrank, Former CEO of SWIFT and Board Member of QIS (Qatar Insurance<br />
10.15 Morning coffee and meet the exhibitors<br />
11.00 The regional risk landscape: Managing growing exposures<br />
Luc Albert, Managing Director and Market Unit Head - Switzerland, Mediterranean, Middle East, Benelux and<br />
Iberia – Swiss Re<br />
11:30 Funding for Growth: The Capital Challenge<br />
Carl Bauer - Schlichtegroll, Co-Head of the European Financial Institutions Group, JP Morgan<br />
Midday<br />
Building a strong regional talent base: A prerequisite to sustainable growth in insurance<br />
Jon Morton, Director, Qatar Finance and Business Academy<br />
12.30pm<br />
12.45pm<br />
Chairman’s summary and closing remarks<br />
Lunch<br />
‘Special thank you for our 2009 Programme Consultants’<br />
Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />
Jane Wicks, Conference Programme Designer
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Sunday 15th March<br />
Day One<br />
08:45 Chairman’s opening remarks<br />
Dr. Kai-Uwe Schanz<br />
Principal Partner, Dr Schanz, Alms & Company<br />
Kai-Uwe Schanz is Chairman and Principal Partner of Dr. Schanz, Alms & Company (www.schanz-alms.com), a<br />
Zurich-based communications and strategy advisory firm focusing on the financial services industry. He advises<br />
companies as well as prestigious institutions such as The Geneva Association, the think-tank of the CEOs of<br />
the world’s largest insurance and reinsurance companies. Kai-Uwe Schanz holds a Ph.D. degree in International<br />
Economics from the University of St. Gallen.<br />
From 2004 to 2007 Dr. Schanz served as Chief Communication & Corporate Development Officer at Converium, a Top 10 reinsurer.<br />
From 1995 to 2004 he worked for Swiss Re, the world’s leading reinsurer, performing various senior management roles such as Chief<br />
Economist Asia-Pacific, based in Hong Kong, and Global Head of Communications Content and Strategic Issues Management.<br />
In 2003 Dr. Schanz was appointed Research Fellow at the China Center for Insurance and Social Security Research at Beijing University.<br />
In 2005 he received the Geneva Association / International Insurance Society Research Award. Dr. Schanz is also a Member of the<br />
Board of Governors of the Asia-Pacific Risk and Insurance Association, Singapore.<br />
His record of publications includes leading newspapers such as the Neue Zürcher Zeitung and Frankfurter Allgemeine Zeitung as well<br />
as the relevant trade press in Europe, Asia, the US and Latin America. Dr. Schanz was also quoted by The Economist and The Financial<br />
Times.<br />
Notes:
Sunday 15th March<br />
Day One<br />
08:50 Keynote Address<br />
HE Yousef Hussain Kamal<br />
Minister of Finance of the State of Qatar<br />
HE Yousef Kamal has been Minister of Finance of the State of Qatar since January 2002. He became Acting<br />
Minister of Economy and Commerce, and Chairman of the Qatar Financial Centre Authority, in March 2006.<br />
He was Minister of Finance, Economy and Commerce from January 1998 until the Ministry of Economy and<br />
Commerce was established in 2002.<br />
He is Chairman of the Doha Securities Market, Chairman of Ras Laffan Liquefied Natural Gas, Deputy Chairman of Qatar Petroleum, a<br />
Director of Qatar Telecommunications, and a Director of Qatar Central Bank. He heads several local, regional and Arab committees. He<br />
was Under-Secretary at the Ministry of Finance, Economy and Commerce from 1993-98, and Director of Financial Affairs in the Ministry<br />
of Finance and Petroleum from 1988-93.<br />
Notes:
Sunday 15th March<br />
Day One<br />
09:10 Keynote Address<br />
The future of the GCC insurance market – <strong>Opportunities</strong> and Challenges<br />
Dennis L. Mahoney<br />
Chairman Aon Global<br />
Dennis began his career at Price Forbes in 1969. He was appointed to the board of Sedgwick Limited in 1982.<br />
From there, Dennis joined Alexander Howden in 1984 as Chairman and CEO of UK Wholesale Operations before<br />
moving up to be joint Chairman Alexander Howden Group 1986.<br />
As Chairman and CEO of Alexander Howden in 1995 Dennis was given responsibility for Global Captive<br />
Operations.<br />
Notes:
Sunday 15th March<br />
Day One<br />
09:40 Keynote Address<br />
An update from the Qatar Financial Centre Authority<br />
Stuart Pearce<br />
CEO & Director General, Qatar Financial Centre Authority (QFCA)<br />
Stuart Pearce was appointed CEO and Director General of the QFCA in May 2005.<br />
Previously with HSBC for 31 years, his roles included CEO of HSBC Private Banking Europe and the Middle East,<br />
Chief Executive and Country Manager for HSBC Japan, Head of Corporate Banking in the UK and CEO of HSBC<br />
Investment Management.<br />
Notes:
Sunday 15th March<br />
Day One<br />
10:00 The QFC’s insurance regime from the QFCRA’s perspective<br />
• Our approach to regulation<br />
• Developments to date<br />
• Thoughts on future development<br />
Mr Michael Webb<br />
Managing Director, Financial Sector Development and Policy, QFC Regulatory Authority<br />
Mr Webb is a graduate in law of Victoria University of Wellington. Prior to joining the QFC Regulatory Authority,<br />
Mr Webb was a leading New Zealand commercial barrister specialising in securities, banking, corporate, insolvency<br />
and public regulatory law, acting in advisory, contentious business and transactional matters.<br />
He has been closely involved in financial markets, corporate and insolvency law development and reform. He<br />
has also acted in lead legal roles in regulatory regimes for the electricity and telecommunications sectors. From<br />
1992 to 2003 he was a member and variously acting Chairman of the New Zealand Securities Commission. Other appointments have<br />
included as a director of significant New Zealand and Australian companies and recently Chair of the Ministerial Task Force on Financial<br />
Intermediaries in New Zealand.<br />
Notes:
Sunday 15th March<br />
Day One<br />
11:00 Regional CEO Debate<br />
Meet the Chair<br />
Patrick Kenny<br />
President and Chief Executive Officer, International Insurance Society<br />
Patrick W. Kenny joined the International Insurance Society, Inc., as President and Chief Executive Officer in<br />
June 2001. Mr. Kenny is responsible for the overall management of the IIS, a non-profit organization of insurance<br />
executives and academics, whose mission is to facilitate the worldwide transfer of ideas and innovations and to<br />
foster the development of personal networks across national and international insurance markets. The IIS, which<br />
was formed in 1964, today has over 900 members from 90 countries representing key insurance companies<br />
around the globe.<br />
Prior to joining the IIS, Mr. Kenny was the Executive Vice President of Frontier Insurance Group, Inc. in Rock Hill, Rock Hill, NY, from<br />
August 1998 to March 2001. From 1995 – 1998 he served as Senior Vice President of SS&C Technologies, a technology corporation<br />
located in Windsor, CT. Mr. Kenny also served as Group Executive, Finance & Administration, and Chief Financial Officer at AETNA Life<br />
and Casualty from January 1988 to December 1994 where he was responsible for corporate finance, services and communications, as<br />
well as technology, investor relations and internal audit.<br />
Before joining AETNA, Mr. Kenny was the Partner in Charge of the Insurance Audit Practice and a member of the International<br />
Insurance Practice Committee at KPMG Peat Marwick from 1981 to 1987. Previously he served as Partner in Charge of the Continental<br />
Insurance Practice at KPMG offices in Paris, France and The Hague, Netherlands.<br />
Notes:
Sunday 15th March<br />
Day One<br />
11:00 Regional CEO Debate<br />
Meet the Panellists<br />
The International Reinsurer<br />
John Tan, CEO, Asia Capital Re Singapore<br />
In 1992, Mr Tan joined Union Re. On Union’s integration into Swiss Re six years later, he transferred to Zurich to<br />
join Swiss Re’s Group Head Office. He relocated to Hong Kong in 1999 before transferring back to Singapore in<br />
2004. He joined HSBC Insurance Brokers as a director in 2005 before establishing Asia Capital Re in 2006.<br />
The Local Insurer<br />
Ian Sangster, CEO, QIC International LLC<br />
Ian is currently the Chief Executive Officer of QIC International LLC a QFC licensed company, which owns and<br />
operates all the QIC Group’s assets outside of Qatar comprising regional branches, subsidiaries and associated<br />
companies throughout the GCC.<br />
The International Insurer<br />
Graham Morrall, Head of Regional Distribution, Zurich International Life<br />
Graham has been the regional head of distribution for Zurich International Life (Zurich) since 2006. He is<br />
responsible for all distribution in the Middle East and Africa – a region which is responsible for generating<br />
approximately one third of Zurich’s new business. Graham operates out of the Dubai International Finance<br />
Centre.<br />
The Captive Provider<br />
Stephen May, CEO, Heritage London & Middle East<br />
Stephen joined Heritage in February 2006. He leads the London and Middle East Teams and is a member of the<br />
Holding Company Board. Stephen has over 28 years experience in the international insurance and reinsurance<br />
arena.<br />
The International Broker<br />
Duncan Buchanan, CEO, Marsh Qatar LLC<br />
Duncan joined Marsh (South Africa) (Pty) Ltd in 2000 and was the Chief Operating Officer. Duncan served on the<br />
board of Marsh (South Africa) (Pty) Ltd and is an Associate of the Chartered Insurance Institute (UK & RSA) and<br />
holds a Post Graduate Diploma in Management Studies. In April 2008 Duncan relocated to the Middle East to set<br />
up Marsh Qatar, a strategic development for Marsh in the region.<br />
Notes:
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Zurich International Life Limited is registered (Registration Number 63) under UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law.
Sunday 15th March<br />
Day One<br />
13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />
Education in Qatar<br />
Robert Baxter<br />
Advisor, Qatar Foundation<br />
Robert Baxter joined Qatar Foundation for Education, Science and Community Development in May 2004 as<br />
Director of Pubic Relations and Marketing, and became Communications Advisor to the Board of Directors in<br />
February 2006.<br />
Before joining Qatar Foundation he was Deputy Director of Communications and Head of Press and Public<br />
Relations at Queen’s University Belfast. This followed a long career as a journalist and manager at BBC World<br />
Service from 1980 until March 2001. In his last position with the organization he led the BBC’s Russian media monitoring team.<br />
Qatar Foundation was established in 1995 as a vehicle for educational and social reform. Its flagship project is Education City,<br />
a 1,000-ha campus on the outskirts of Doha that hosts a range of institutions linked by a commitment to excellence in education.<br />
These include branch campuses of five leading US universities.<br />
This complex coalition has a wide spectrum of stakeholders, all of whom are in a position to influence the Foundation’s primary<br />
mission of transforming Qatar into a 21st century knowledge-based society. They range from prospective students and their parents<br />
to international business leaders. The main challenge for the organisation’s professional communicators is to earn the understanding,<br />
approval and co-operation of all of these parties.<br />
Notes:
Sunday 15th March<br />
Day One<br />
13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />
How to set up at the QFC<br />
Wayne Jones<br />
Partner, Clyde & Co<br />
Wayne Jones is a partner with Clyde & Co and is a recognised specialist in the GCC region for insurance and<br />
reinsurance work. Wayne also has extensive knowledge of the London and European markets. He has a broad<br />
regional practice advising local and foreign insurance interests on a wide range of matters, including an<br />
increasing amount of GCC regulatory work, including in the DIFC and QFC. Wayne is a frequent speaker at<br />
regional insurance market events and a regular contributor to industry publications. He is described as a “fine<br />
reinsurance lawyer” by Legal 500.<br />
Notes:
Sunday 15th March<br />
Day One<br />
13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />
ERM and Captives: An attractive option for<br />
regional corporate risk managers<br />
Shaun Brook, BSc (Hons) FCII, ACIB<br />
Senior Executive Officer, Heritage Insurance Management (Bahrain) W.L.L.<br />
Shaun moved into captive management when he moved to Guernsey in 1995 and joined Willis in 2000, before<br />
joining the Heritage Group in 2006. With over 20 years of insurance experience having previously worked as a<br />
Professional Indemnity underwriter and a broker in the UK, Shaun has overseen the management of several Blue<br />
Chip client companies with structured, global corporate programmes.<br />
Shaun is one of the founding management team members who are expanding the Heritage operations into the Middle East. Previously<br />
Shaun was their Director responsible for Business Development across Europe and Bermuda.<br />
Cyril Salibi<br />
Managing Director, Aon Global Risk Consulting Middle East<br />
Cyril has 20 years of risk consulting experience with Financial Institutions, Heavy Industries, Construction/ Capital<br />
Projects, Power and Energy and Petrochemical Industries.<br />
His current responsibilities are building ERM/Operational Risk capabilities within Aon, including the design and<br />
application of leading-edge risk techniques and practices, development of capabilities across EMEA (more specifically the MENA<br />
region), risk training and knowledge management.<br />
Notes:
Sunday 15th March<br />
Day One<br />
13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />
Reinsurance: Establishing a new balance between<br />
international and regional players<br />
Gail Norstrom<br />
CEO, Gulf Reinsurance Limited<br />
Gail Norstrom has over 36 years of experience in management, underwriting, ceded reinsurance, marketing, risk<br />
control and broking in the property insurance industry. He was most recently a Managing Director of Aon Risk<br />
Services Property Practice Group. Gail was recruited by Aon in 2001 as a Managing Director in their National<br />
Property Broking Group in the United States.<br />
Prior to joining Aon, Mr. Norstrom spent 30 plus years in the property insurance business all with Industrial Risk Insurers (IRI). He<br />
retired from IRI in June of 2001 after eight years as President and CEO.<br />
Gail holds a Masters in Sciences in Physics from the University of Illinois and a MBA from North Western University’s Kellogg School of<br />
Management.<br />
Notes:
Sunday 15th March<br />
Day One<br />
13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />
Complaince; How to cope with increasing<br />
regulatory requirements<br />
Lisa Kelaart-Courtney<br />
Director, CCL<br />
Lisa is a dedicated insurance professional with a practitioner and regulatory background. Prior to joining CCL, Lisa<br />
held the post of Associate Director in Supervision with the Dubai Financial Services Authority (DFSA), regulating<br />
banks and insurance institutions, managers and intermediaries and participated in the creation and drafting of the<br />
rules and regulations. Further, Lisa was the DFSA representative to the International Association of<br />
Insurance Supervisors (IAIS), holding membership positions on the Technical Committee, Insurance Fraud,<br />
Financial Conglomerates and Reinsurance Subcommittees and was an active contributing author in drafting IAIS guidance papers on<br />
anti-money laundering, abuse of insurers, regulation of captive insurance, Compliance and the like.<br />
Notes:
Reed Insurance<br />
has arrived in Doha<br />
Reed has been servicing the Banking and Finance marketplace<br />
for the past twelve months via the Qatar Financial Centre.<br />
Reed Qatar was awarded this prestigious license to operate under<br />
the QFC in early 2008. We are now pleased to launch the Insurance<br />
division here in Qatar.<br />
About Reed Insurance<br />
Reed Insurance is part of Reed Specialist Recruitment; a leading international and independent provider<br />
of temporary, contract and permanent recruitment solutions, HR and IT consulting. As a family owned<br />
company with a strong heritage, Reed Specialist Recruitment has been assisting Jobseekers and<br />
Employers since 1960 and has grown organically to employ more than 4,000 people in 400 offices.<br />
Through reedglobal.com and reed.co.uk, the UK’s biggest jobsite, we receive over 1.3 million job<br />
applications per month giving us access to an unparalleled number of quality candidates.<br />
World class solutions<br />
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“The service provided by Reed Insurance has been excellent. I enjoy working with them and they<br />
consistently provide quality CVs in a timely manner.” <br />
“I always get an extremely efficient and friendly service from Reed Insurance. The candidates we are<br />
presented with are always professional and fit the vacancy we are looking to fill.” <br />
“Reed Insurance has provided an excellent service to Skandia, and some excellent quality candidates.<br />
The candidates have met all our criteria, needs and more. It has been a pleasure to work with them.”<br />
Skandia<br />
<br />
<br />
Part of Reed Specialist Recruitment
Monday 16th March<br />
Day Two<br />
09:15 Keynote Address<br />
How to Manage the Insurance Cycle to ensure Long Term Profitability<br />
Bob Van Gieson<br />
Chairman, Arch Insurance Company (Europe)<br />
Bob Van Gieson is a seasoned property and casualty executive with extensive international credentials;<br />
establishing strategic alliances, expanding products and markets, and negotiating complex agendas. Bob has<br />
significant experience integrating acquisitions, divesting non-strategic businesses and creating high performing<br />
teams.<br />
Bob joined Arch Insurance in 2003 to establish the European operation, and in just four years has led the<br />
company to produce profitable revenue of $500m in 2007. Bob began his insurance career with Chubb Corporation, culminating in his<br />
appointment as Chairman and Chief Executive of Chubb Europe. Prior to joining Arch, Bob was CEO Global Operations for CNA.<br />
Notes:
Monday 16th March<br />
Day Two<br />
09:45<br />
Keynote Address<br />
Boosting the efficiency of the financial services sector: The key role of technology and Qatar<br />
Insurance Services as a case in point<br />
Leonard H. Schrank<br />
Former CEO Swift and Board Member of the QIS (Qatar Insurance Service)<br />
Leonard H. Schrank is an international executive, entrepreneur and business leader with 35 year’s experience<br />
in information services based in Boston, London and Brussels. He is currently Chairman and co-founder of Act3<br />
Technologies, LLC, a new company for transforming Internet marketing.<br />
From 1992 – 2007, Mr. Schrank was CEO, SWIFT, the industry-owned co-operative supplying secure, standardised financial<br />
messaging services and interface software to 8,000 financial institutions in 200 countries. In 2007, annual revenues achieved $ 1 Billion<br />
with 2,000 employees world-wide. In 2001, in a full page profile, The Wall Street Journal called SWIFT “one of the dominant franchises<br />
of our network age”.<br />
Mr. Schrank was also President of the American Chamber of Commerce in Belgium from 1998 – 2007. Achievements during his tenure<br />
included lowering of corporate tax rates, renegotiation of the US/Belgian Tax Treaty, and establishment of notional interest deduction<br />
effectively reducing the cost of capital.<br />
Mr. Schrank’s previous career included eight years in London in charge of International for Chase Manhattan Bank’s Interactive Data<br />
Corporation, a global information services company. He joined Chase/IDC in 1977, when it acquired the software company he<br />
co-founded in 1970 with four MIT partners.<br />
Mr. Schrank was a keynote speaker at Sibos and a regular participant at the Davos World Economic Forum and Microsoft’s CEO<br />
Summit. An American, he is an MIT graduate.<br />
Notes:
Monday 16th March<br />
Day Two<br />
11:00 The regional risk landscape: Managing growing exposures<br />
Luc Albert<br />
Market Executive Switzerland, Middle East & Turkey, Mediterranean, Benelux and Iberia<br />
Member of the Executive Team of Europe Division Swiss Re<br />
On 1 October 2008, Luc Albert was nominated Market Executive Switzerland, Middle East & Turkey, and<br />
Mediterranean, Benelux and Iberia and member of the Executive Team of Europe Division. Luc Albert, originally<br />
from the Netherlands, graduated as a Mechanical Engineer at the Technical University of Delft in 1990. He served<br />
as a Research Engineer at Charmilles.<br />
Luc held positions at Technologies SA from 1989 to 1992 and AGIE before joining Swiss Re in Zurich in 1994 as an Engineering<br />
Underwriter. After four and a half years at the Swiss Re office in Mexico City in various functions, he joined Swiss Re in Armonk in 2000<br />
as Head Executive Office and Communications and was nominated Head of Latin America and member of the Executive Team of the<br />
Americas Division in 2002. Luc played a key role as project manager in Armonk, responsible for the integration of GE Insurance<br />
Solutions in 2006 and was nominated head of Frankona Entities Europe on 1 July 2006, based in Munich.<br />
Between 2006 and 2008, Luc served as a Board Member of both Swiss Re Frankona and Swiss Re Germany.<br />
Notes:
Monday 16th March<br />
Day Two<br />
11:30 Funding for Growth: The Capital Challenge<br />
Carl Bauer-Schlichtegroll<br />
Managing Director, Co-Head of the European Financial Institutions Group, J.P.Morgan<br />
Carl Bauer-Schlichtegroll is managing director and head of J.P.Morgan’s European Insurance Investment Banking<br />
Group. Prior to joining J.P.Morgan, he has been with Goldman Sachs in New York and London, where he was a<br />
managing director in the Financial Institutions Group.<br />
Mr. Bauer-Schlichtegroll has extensive experience in mergers and acquisitions, defence situations and capital markets. He has<br />
completed his undergraduate studies in business administration at the University of Geneva, Switzerland and his graduate studies at<br />
the Graduate School of Economics, University of Tokyo, Japan.<br />
Notes:
Monday 16th March<br />
Day Two<br />
12:00 Building a strong regional talent base: A prerequisite to sustainable growth in insurance<br />
Jon Morton<br />
Director, Qatar Finance and Business Academy<br />
Jon Morton is a senior executive in the learning industry, working in both Corporate and Business School<br />
leadership and management roles. As a Leader, Jon Morton has been responsible for the successful restructure,<br />
strategic innovation and growth of both international Business Schools and a corporate education business. He<br />
has delivered in the start-up, growth and rescue/turnaround environments. These roles have involved strategic<br />
design, organisational restructure and development, change leadership, strategic and operational business<br />
development and management to consolidation/growth.<br />
As the Director working with Boards and senior teams of international corporates and in top international business schools, Jon Morton<br />
has managed and led multi functional, multinational teams in the design and delivery of innovative organisational and personal<br />
development learning processes. These have involved the translation of specific corporate strategic objectives into leadership<br />
development processes and the subsequent impact of learning back to the individual and organisation.<br />
He is currently Director of the Qatar Finance and Business Academy (QFBA) – this is a new financial learning institute being developed<br />
in partnership between Qatar Financial Centre (QFC) and the Qatar Foundation (QF). QFBA is in development phase and will formally<br />
launch its portfolio 3rd quarter of 2009.<br />
Notes:
Leisure Programme<br />
Sunday 15th March<br />
The Museum of Islamic Art and Dhow Cruise<br />
Time Place Dress Code<br />
14:45 - 18:00 Hotel Conference Foyer Casual – modest dress is recommended<br />
Your journey to the Museum of Islamic Art will be by Dhow Boat…<br />
The pearl fishers went to sea in Arabian “dhows”, the oldest sailing ship still in use. The dhow is an integral part of the region’s culture,<br />
and history on both the Arabian Gulf and the Indian Ocean. It was in these magnificent vessels that precious stones, gold, ivory, oil and<br />
spices were traded with remote lands and went as far as China.<br />
Designed by Pritzker Prize-winning architect I.M. Pei, the 376,740-square-foot Museum of Islamic Art rises from the sea, in Doha Bay.<br />
The Museum of Islamic Art is the flagship project of the Qatar Museums Authority, which under the leadership of its Chairperson, H.E.<br />
Sheikha Al Mayassa, is transforming the State of Qatar into a cultural capital of the Middle East.<br />
International Rugby<br />
Time Place Dress Code<br />
18:00 Cigar Lounge, Sharq Casual<br />
Village and Spa<br />
An earlier return departure time of 5.30pm has been arranged for delegates who would like<br />
to watch the international rugby at the Cigar Lounge, Sharq Village and Spa.<br />
Join us for the evening<br />
Time Place Dress Code<br />
19:00 Drinks Reception - Casual<br />
Poolside at the Sharq<br />
Village and Spa<br />
20:00 Dinner and Entertainment Casual<br />
- Poolside at the Sharq<br />
Village and Spa
Leisure Programme<br />
Monday 16th March<br />
Doha Golf Club<br />
Time Place Dress Code<br />
13.45 Hotel Conference Foyer Collared shirt, tailored shorts or golf trousers<br />
and no sportswear or denim<br />
We have arranged for you to play the 9-hole Championship Course with Tee Times booked and 14:40. Please visit our hospitality desk<br />
to check your allocated time. Spectators and Caddies are very welcome. Please be aware that if you have not pre-booked your place or<br />
arranged club rental or shoe hire we may not be able to make arrangements with the Doha Golf Club but will try our best. Please see<br />
us at the Hospitality Desk.<br />
The Doha Cultural Tour<br />
Time Place Dress Code<br />
15:00 – 17:30 Hotel Conference Foyer Smart casual – modest dress is recommended<br />
You will be met by our English speaking Tour Guide at the Sharq Village and Spa reception. Our luxury air conditioned coach will be<br />
ready to depart at 13.30 and our cultural tour will take in the Equestrian Club, Sea front Corniche, Dhow Harbour and Old Souk. There’ll<br />
be plenty of opportunities to stop for photographs and to capture the ever evolving Doha City Skyline on film. If you have not prebooked<br />
your place on the Cultural. Please see us at the hospitality desk. Spaces will be subject to availablity.<br />
Treatments for You and Your Family…<br />
Individual treatments are offered with a 20% discount for MultaQa 2009 delegates and their family. During the conference period,<br />
delegates and family members (18 years old and above) can enjoy full use of the spa facilities.<br />
How to Book<br />
It is highly advisable to book in advance to ensure an appointment for your desired time. Please make reservations directly with Six<br />
Senses Spa in person, by email: gso-sharq-spa@sixsenses.com or by telephone on +974 425 6999
Delegate List<br />
No Company Na me Job Title Forename Surname<br />
1 4 Pump Court Queens Counsel Aidan Christie<br />
2 4 Pump Court Queens Counsel John Rowland<br />
3 AIG Manager Magesh Dwarakanathan<br />
4 AIG - Arabian Region Speaker in 2008 Osama Abdeen<br />
5 Al Fajer Retakaful Insurance Company K.S.C.C Chief Executive Officer Jan Davis<br />
6 Al Fanaar Gail MacRae<br />
7 Al Fanaar Paula Grayson<br />
8 Al Khaleej Insurance Co. Chairman Abdullah Bin Mohd Bin Jabor Al Thani<br />
9 Al Koot Manager - Risk & Loss Prevention Kiran Rahman<br />
10 Al Koot Reinsurance Manager Osman Hassan Hag Musa Al Basheer<br />
11 Alkhaleej Insurance and Reinsurance Asst. Technical Manager Emad Abu Rezeq<br />
12 Alkhaleej Insurance and Reinsurance Asst. Manager - reinsurance Vadakke Anavangot Gopinath<br />
13 Alkhaleej Insurance and Reinsurance Asst. General Manager Karam Ahmed Mahmoud<br />
14 Al-Koot Managing Director Ahmed Mohammad Rafee Al-Emadi<br />
15 Allianz Insurance plc International Business Coordinator Mona Said<br />
16 American Appraisal UK Ltd Director Asset & Risk Appraisal Tony J Prior<br />
17 AON Consulting Head of AON Consulting Cyril Salibi<br />
18 Aon Global Chairman Dennis Mahoney<br />
19 AON Qatar LLC General manager Abdulla Sharif AlRayes<br />
20 Arab Insurance Group(B.S.C) - Arig Treaty Underwriter Fadhel Al Sabea<br />
21 Arch Insurance Chairman Robert Van Gieson<br />
22 Asia Capital Re CEO John Tan<br />
23 Asia Insurance Review General Manager Sheela Suppiah-Raj<br />
24 Autoline Insurance Group Managing Director Michael Blaney<br />
25 AXA Insurance [Gulf] Chief Corporate Offering Officer Dominique Herbrich<br />
26 AXA Insurance [Gulf] CEO Gulf & Middle East Region Jean-Louis Laurent Josi<br />
27 AXA Insurance [Gulf] Country Manager Kamal Halabi<br />
28 AXA Insurance [Gulf] COO Sales & Distribution Paul Adamson<br />
29 Bazil McNulty Attorney Calvin McNulty<br />
30 C C R ( Caisse Centrale de Réassurance) Senior Vice President for the MENA Region Bishara Haddad<br />
31 CCL Limited Director Lisa Kelaart-Courtney<br />
32 Charles Russell Partner - Head of Insurance & Reinsurance Stephen Carter<br />
33 Citigate Dewe Rogerson Director Sebastian Hoyle<br />
34 Clifford Chance US LLP Partner Earl Zimmerman<br />
35 Club Class Insurance Services Ltd Business Development Manager Phillip Sharp<br />
36 Clyde and Co. LLP Associate Michael Earley<br />
37 Clyde and Co. LLP Partner Wayne Jones<br />
38 Cognitix360 C/O Tony Prior James Coles<br />
39 COREO OFFICIAL PHOTOGRAPHER Khalifa Al-Misnad<br />
40 Crescent Global Group Director - Corporate Risks Abdul Majeed Ahsan<br />
41 Crescent Global Group Managing Director Jamil Bahou<br />
42 Crescent Global Group Director - Operations Oswald Vaz<br />
43 Crescent Global Group Director Rana Bahou<br />
44 Crescent Global Insurance Services Director - Corporate Risks Abdul Majid Ahsan Sayyed<br />
45 Crispin Speers & Partners Director David Stirling<br />
46 Cunningham Lindsey International Operations Director Hugh Kennaway<br />
47 Denton Wilde Sapte & Co Partner George Sandars<br />
48 DIFC Captives Director Tim Tovell<br />
49 Doha Insurance Company Asst. General Manager - Technical Mahmoud Al Nasir<br />
50 Dr. Schanz, Alms & Company Principal Partner Kai-Uwe Schanz<br />
51 Economic Studies House President, Economic Studies House Abdulaziz I Daghistani<br />
52 Ernst & Young Partner Patrick J Henehan<br />
52 Ernst & Young Director Simon Burtwell<br />
53 Gen Re Director - Marine Antoine Combarel<br />
54 Global Reinsurance Deputy Editor David Banks<br />
55 Global Reinsurance Editor David Sandham<br />
56 Global Reinsurance Head of Events Debbie Kidman<br />
57 Global Reinsurance Conference Producer Jane Wicks<br />
58 Global Reinsurance Publisher Will Sanders<br />
59 Gulf Reinsurance Limited CEO Gail Nostrum<br />
60 Gulf Reinsurance Ltd Head of Treaty Abdelfattah Chami<br />
61 Gulf Reinsurance Ltd Senior Underwriter Houcine Zouaoui<br />
62 Gulf Reinsurance Ltd Underwriter Kumar Rajan
Delegate List<br />
No Company Name Job Title Forename Surname<br />
63 Gulf Reinsurance Ltd Chief Operating Officer Maroun Mourad<br />
64 Gulf Reinsurance Ltd Chief Underwriting Officer Michael Gertsch<br />
65 Gulf Reinsurance Ltd Senior Underwriter Roland Zaatar<br />
66 Heritage Group Senior New Business Manager Jolyon Lord<br />
67 Heritage Insurance Management(Bahrain) W.L.L. SEO Shaun Brook<br />
68 Heritage London & Middle East CEO Stephen May<br />
69 Howden Insurance Brokers LLC Executive Director Richard Wynn<br />
70 HSBC Main Branch Assistant Manager Nour Salim Moetassem<br />
71 ictQatar Tariff Manager Giuliana Del Bel<br />
72 Independent - Formerly AON Retired Director of AON Garry Cullen<br />
73 Insurance Commission of Jordan Director General Bassel Hindawi<br />
74 Insurance Commission of Jordan Director, Office of the Director General Bassem Halassa<br />
75 International General Insurance Co. (Dubai) Ltd Senior Executive Officer Rod Smith<br />
76 International Insurance Society CEO Patrick Kenny<br />
77 Janus Capital Group Managing Director - International Marketing Neal Jenkins<br />
78 JP Morgan Managing Director, Co-Head of the<br />
European Financial Institutions Group Carl Bauer<br />
79 KPMG Partner Ahmed Hussain<br />
80 KPMG Manager Mohammed Shameel<br />
81 KPMG Assistant Manager Mono George<br />
82 Lancashire Marketing Services<br />
(Middle East) Ltd Guests of Mark Randall Giles Hussey<br />
83 Liberty Mutual Insurance Europe Ltd Vice President Middle East Elie Bouchaaya<br />
84 Londongate Group Director Edward Garrett<br />
85 Londongate Qatar LLC Risk and Technical Manager John Lloyd<br />
86 Londongate Qatar LLC General Manager Mahrous Shakir Al-Ejlah<br />
87 Lonsdale & Associates General Manager Dino Jomaa<br />
88 Lonsdale & Associates Insurance Brokers Country Manager Antoine Daher<br />
89 Marsh Qatar LLC CEO Duncan Buchanan<br />
90 Marsh Qatar L.L.C. Client Executive Philip Wood<br />
91 Munich Re Underwriter Facultative Energy and Property Florian Rieß<br />
92 Munich Re Client Manager Qatar Rudi Straass<br />
93 Nasco Karaoglan Qatar LLC Manager Karim EL Zyr<br />
94 Neohapsis EMEA Ltd Managing Director Lindsay Cox<br />
95 Neuron LLC CEO Peter Hogg<br />
96 Ministry of Finance Insurance Assessor Patrice Yvonne McDonald<br />
97 PriceWaterhouseCoopers Senior Manager James Hewitt<br />
98 PriceWaterhouseCoopers Business Development Manager Sancheze Flanders<br />
99 Protection Insurance Services WLL Managing Director Osama Abdulaal<br />
100 Qatar Airways Manager Sales Qatar Simone Arnheiter<br />
101 Qatar Finance and Business Academy Director Jon Morton<br />
102 Qatar Financial Centre Authority Client Relationship Officer Ayesha Al Mudehki<br />
103 Qatar Financial Centre Authority MD, Business Development<br />
Insurance and Reinsurance Fetooh Al Zayani<br />
104 Qatar Financial Centre Authority Head of Finance & Tax Ian Anderson<br />
105 Qatar Financial Centre Authority Director, Business Development James Sutherland<br />
106 Qatar Financial Centre Authority Senior Client Relationship Officer Layla Abbas<br />
107 Qatar Financial Centre Authority Marketing Executive Nahlah Shinnawie<br />
108 Qatar Financial Centre Authority Head Of Corporate Communication<br />
& Marketing Steve Martin<br />
109 Qatar Financial Centre Authority Chief Executive Officer and Director General Stuart Pearce<br />
110 Qatar Financial Centre Regulatory Authority Abdulrahman Fakhro<br />
111 Qatar Financial Centre Regulatory Authority Case Officer Babita Balan<br />
112 Qatar Financial Centre Regulatory Authority Marketing Executive Daliah Abushk<br />
113 Qatar Financial Centre Regulatory Authority Associate Director Fayez Alsayegh<br />
114 Qatar Financial Centre Regulatory Authority Director, Authorisation Garry Monksfield<br />
115 Qatar Financial Centre Regulatory Authority Senior Manager, Insurance Supervision Glen McKay<br />
116 Qatar Financial Centre Regulatory Authority PA to Fetooh Al Zayani Liza Egido<br />
117 Qatar Financial Centre Regulatory Authority Case Officer Maha Al Saadi<br />
118 Qatar Financial Centre Regulatory Authority Managing Director, Financial Sector<br />
Development and Policy Michael Webb
Delegate List<br />
No Company Name Job Title Forename Surname<br />
119 Qatar Financial Centre Regulatory Authority Senior Manager Mohammad Jaffar Iqbal<br />
120 Qatar Financial Centre Regulatory Authority Senior Manager Phillip Leung<br />
121 Qatar Financial Centre Regulatory Authority Chairman and CEO Phillip Thorpe<br />
122 Qatar Financial Centre Regulatory Authority Associate Director Razaak Busari<br />
123 Qatar Financial Centre Regulatory Authority MD - Authorisation Richard Collins<br />
124 Qatar Financial Centre Regulatory Authority Director Strategy Shashank Srivastava<br />
125 Qatar Financial Centre Regulatory Authority Associate Director Vanessa Wood<br />
126 Qatar Foundation Robert Baxter<br />
127 Qatar Foundation Risk Management and Insurance Scott Saunders<br />
128 Qatar Insurance Company CEO Dermot P Dick<br />
129 Qatar Petroleum Corporate3 Manger Porject Fiannce Abdulrahman Ahmad Al-Shaibi<br />
130 QFC Regulatory Authority Director Shankar Garigiparthy<br />
131 QIC Group Group Chief Technical Officer Ewen McRobbie<br />
132 QIC International LLC CEO Ian Sangster<br />
133 QIS - former CEO SWIFT Chairman and Co-founder<br />
(Formerly CEO, SWIFT 1992-2007) Leonard H. Schrank<br />
134 QIS LLC Joanne Dick<br />
135 QIS LLC CFO Richard Turner<br />
136 QIS LLC Roy Gilmour<br />
137 Raj Kapoor Underwriting Agencies Limted Chief Executive Officer Raj Kapoor<br />
138 RBC Reinsurance (Ireland) Ltd. Managing Director Eddy Van Cutsem<br />
139 Reed Qatar LLC Country Manager Steve Williams<br />
140 Reed Specialist Recruitment Executive Consultant Anthony Hines<br />
141 Reed Specialist Recruitment Senior Recruitment Executive Stuart Smith<br />
142 Regulatory Finance Solutions CEO John Turner<br />
143 Regulatory Finance Solutions Contracts Director Ray White<br />
144 Regulatory Finance Solutions Roger Phillips<br />
145 RFIB Guests of Mark Randall David Owen<br />
146 RFIB Middle East Director Mark Randall<br />
147 Scott Wilson Consultancy - Qatar Port Speaker in 2008 Jim Bell<br />
148 Seatrade General Manager Trevor Pereira<br />
149 Steptoe & Johnson Partner Gavin Coull<br />
150 Summit Communications Project Director Nathalie Martin-Bea<br />
151 Swiss Life Private Placement Limited General Manager Dubai Peter Traber<br />
152 Swiss Re Director Client Markets<br />
(Middle East/Turkey/Pakistan) Heinz Arnold<br />
153 Swiss Re MD - Market Unit Head Switzerland,<br />
Mediterranean, Middle East, Benelux and Iberia Luc Albert<br />
154 Swiss Re Stephen Wirz<br />
155 Talent&Pro CEO International Cint Kortmann<br />
156 Tazur Company b.s.c Regional Manager Engineering & Tarig Abdelwahab<br />
Construction Insurance/De Facto GM Mohamed Ahmed Elhag<br />
157 The California State University Chief Risk Officer Charlene Minnick<br />
158 The Lyle Group Director William Coles<br />
159 The McIntyre Group Director of Middle East Insurance Grant Goldsmith<br />
160 TriSystems Limited Manager Mark Duff<br />
161 United Development Company Insurance & Risk Manager Dana Haidar<br />
162 XL Insurance Senior Underwriter Construction Christian Mueller<br />
163 Zurich Head of Construction Michael Spencer<br />
164 Zurich International Life Branch Manager Adam Rix<br />
165 Zurich International Life Head of Marketing Anisa Byrne<br />
166 Zurich International Life Regional Head of Distribution Graham Morrell<br />
167 Zurich International Life Marketing Karen Randhawa<br />
168 Minister of Finance Youssef Kamal
Meet Our Sponsors<br />
We set up our first Middle East offices more than twenty years ago with the aim of providing both individual and corporate<br />
customers with real financial solutions to their international protection, investment, retirement and general saving needs.<br />
• Bahrain - 1986<br />
• Dubai – 1988<br />
• Qatar - 2007<br />
When our Qatar branch opened in 2007, we became the first offshore company to do so in this country.<br />
Our use of dual hub processing (Dubai and Isle of Man), with work sharing between locations means we now offer a six day a week service and extended<br />
working hours. This also enables us to work on public holidays in the different regions and provide quicker processing times.<br />
With our largest customer base being non-resident Indians, we are also reaching out to other expatriates in the market who are attracted to the increasing<br />
level of sophistication when it comes to our financial products.<br />
All our product offerings are unit-linked life policies with investment returns based on the performance of the funds/assets being chosen. Regular or single<br />
premiums are used to buy the chosen funds with the returns depending on the fund values accumulated in the policies.<br />
All the unit-linked funds we offer are either managed by ourselves or by well-known global investment managers. Our comprehensive fund range covers<br />
different asset classes, risk levels, geographic locations and industries.<br />
Additional benefits are also available to complement some policy types. Various benefits such as life cover, critical illness, waiver of premium,<br />
hospitalisation, permanent total disability, dismemberment and spouse’s income benefit are popular in the market and available through our products.<br />
Our products are distributed through Independent Financial Advisors rather than sold via a direct sales force.<br />
Zurich International Life (ZIL) is a business name of Zurich International Life Limited which is headquartered in the Isle of Man and is part of the Zurich<br />
Financial Services Group. ZIL provides both individual and corporate customers with real financial solutions to their international protection, life insurance<br />
and investment needs.<br />
Zurich Financial Services Group is an insurance-based financial services provider with a global network of subsidiaries and offices in North America and<br />
Europe as well as in Asia Pacific, Middle East, Latin America and other markets. Founded in 1872, the Group is headquartered in Zurich, Switzerland. It<br />
employs approximately 60,000 employees serving customers in 170 countries.<br />
About AXA Group worldwide<br />
AXA Group is a worldwide leader in Financial Protection. AXA’s operations are diverse geographically, with major operations in Europe, North America and<br />
the Asia/Pacific area. Full year 2007 IFRS revenues amounted to Euro 94 billion and adjusted earnings to Euro 6,138 million. The AXA ordinary share is listed<br />
on compartment A of Euronext Paris under the ticker symbol CS (ISIN FR0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). The American Depository<br />
Share is also listed on the NYSE under the ticker symbol AXA.<br />
About AXA in the Gulf<br />
AXA in the GCC, with a workforce of over 580 employees, 12 offices region-wide, a substantial customer base and a gross written premium of over<br />
US$ 350 million, is a major international insurer in the Middle East offering a wide range of insurance products and services for corporate and individual<br />
customers.<br />
AXA Gulf has grown into one of the largest and best known insurers in the Middle East with a winning combination of international expertise and local<br />
knowledge.<br />
With 12 branches across Bahrain, Oman, UAE, Saudi Arabia and Qatar, AXA offers support and expert advice to help you; your company and your family<br />
choose the best insurance solution. With our new tagline ‘Redefining Insurance’ AXA is committed to breaking the insurance stereotype and building trust<br />
through actions and proof instead of promises.<br />
You can visit our website www.axa-gulf.com for more details about our products.
Meet Our Sponsors<br />
Heritage is a leading independent provider of insurance and specialist financial services. For over 30 years, it has provided insurance management services<br />
(captives and other self insurance structures) and has expanded into allied services, including fiduciary and fund administration.<br />
Heritage is currently represented in Bahrain, Bermuda, Gibraltar, Guernsey, Jersey, London and Malta and has received its in-principle license from the<br />
Dubai Financial Services Authority to establish Heritage Insurance Management (Dubai) in early 2009.<br />
INSURANCE MANAGEMENT<br />
Heritage provides efficient and economic insurance structures to medium and large enterprises. Using all available data and relevant modelling techniques,<br />
we analyse their exposures and financial circumstances, and balance their risk appetite with the conventional re/insurance markets and the wider financial<br />
sector.<br />
Heritage works to customer direction to provide an optimal product, utilising all available value. This includes preserving and enhancing current products<br />
and relationships, and introducing new initiatives. Heritage works with risk managers, brokers, insurers, reinsurers and financial institutions to ensure these<br />
aims are achieved.<br />
MIDDLE EAST OPERATIONS<br />
The emergence of a more proactive approach to risk management in the Middle East has developed out of a period of extraordinary economic growth,<br />
enhanced corporate governance, greater international interaction and a more stringent regulatory environment.<br />
In such an environment, risk financing structures such as Captive Insurance Companies and other special purpose vehicles can provide a range of benefits<br />
to enhance risk strategies, strengthen insurance coverage and improve overall cost efficiency. At Heritage, we see a clear opportunity for an independent<br />
firm to provide specialist insurance and financial services, including Sharia compliant structures, to corporations in the Middle East keen to take advantage<br />
of these products.<br />
Bahrain, Dubai and Qatar have all put in place firm captive insurance foundations with the implementation of state-of-the-art captive legislation and the<br />
development of a sturdy yet market-friendly regulatory framework. The commitment of the regulators to making captive insurance an integral part of the<br />
insurance industry has created an environment conducive to the advancement of the captive industry.<br />
Our aim is to build long-term sustainable relationships with organisations in the region, founded upon partnership, trust and understanding.<br />
Our partnership-based approach also extends to our work with the local insurance market.<br />
By fostering close working relationships with brokers and insurers in the Middle East, we can help enhance the strength of the local market, placing it on a<br />
firmer footing in negotiations with the international insurance and reinsurance industry.<br />
Our team combines experienced captive practitioners working alongside professionals from the region who have been given extensive training in the<br />
formation and management of captives. By bringing on board this local expertise, we hope to create a self-sustaining industry in the region.<br />
At Heritage, we firmly believe that the captive will prove a key component in supporting and empowering organisations in the Middle East in their efforts to<br />
achieve greater control over their overall risk strategies.<br />
A special thank you to the QICI [QIC International LLC] for providing the MultaQa Qatar 2009 USB Sticks
Meet Our Sponsors<br />
Reed Insurance has arrived in Doha<br />
Reed has been servicing the Banking and Finance market place for the past 12 months via the Qatar Financial Centre. Reed Qatar was awarded this<br />
prestigious license to operate under the QFC in early 2008.<br />
Reed are pleased to launch the Insurance division here in Qatar<br />
Some history about Reed<br />
Reed Insurance is part of Reed Specialist Recruitment; a leading international and independent provider of temporary, contract and permanent recruitment<br />
solutions, HR and IT consulting. As a family owned company with a strong heritage, Reed Specialist Recruitment has been assisting Jobseekers and<br />
Employers since 1960 and has grown organically to employ more than 4,000 people in 400 offices.<br />
World class solutions<br />
We provide a range of services to support your recruitment campaign, no matter how big or small your requirement. The wider you search, the better your<br />
chances of finding the ideal candidate. Reed Specialist Recruitment holds the UK’s largest candidate database and the country’s leading jobsite.<br />
Database searches<br />
Reed Insurance’s nationwide Intranet database is a vast pool that we can utilise on your behalf. Candidates approach us all the time, seeking the right job<br />
for their skills and experience. We extend the same level of service and care to each of them as we do to you.<br />
Integrated retained advertising campaigns<br />
We purchase, place and create recruitment advertising all the time. When you need it, we can provide it – cost effectively. Our partnership with McCann<br />
Erickson, the world’s leading advertising agency, enables us to help you formulate a powerful advertising strategy, putting your vacancies in front of the<br />
best audience, whilst building your employer brand.<br />
Consulting Services<br />
We can help you examine the areas of your business upon which HR people or processes impact, auditing systems to ensure maximum return on human<br />
capital throughout The Working LifecycleTM.<br />
Recruitment Process Outsourcing<br />
Many vital components of the HR function can be readily outsourced, increasing HR efficiencies and making significant savings.<br />
Strategic Research<br />
Reed Consulting’s Strategic Research Practice provides a range of resourcing and HR related information that allows clients to make critical business<br />
decisions from an informed perspective<br />
Screening<br />
With regulatory compliance high on the boardroom agenda, reassurance that the executive talent you bring on board is risk free is crucial. As the UK’s<br />
largest provider of employment screening, we can offer you a range of solutions, from basic checks to full and exacting security and financial screening.<br />
Talent Management<br />
Reed Consulting’s Assessment, Development & Talent Practice can work with you to optimise individual and organisational performance and potential and<br />
to ensure that your leaders are developing the skills and awareness necessary for your organisation to compete effectively.<br />
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Reach Out To Asia<br />
Reach Out To Asia (ROTA) is an initiative launched in December 2005 in Doha, Qatar, by Her Excellency<br />
Sheikha Al Mayassa bint Hamad bin Khalifa Al Thani, daughter of the Emir of Qatar. Operating under the<br />
auspices of the Qatar Foundation, ROTA is a non-governmental organization committed to providing quality<br />
education, encouraging relationships among communities, creating safe learning environments and restoring<br />
education in areas with serious social difficulties.<br />
VISION<br />
ROTA envisions a world in which all young people have access to the education they need in order to realize<br />
their full potential and shape the development of their communities.<br />
MISSION<br />
Together with partners, volunteers, and local communities, ROTA works to ensure that people affected by<br />
crisis across Asia and around the world have continuous access to relevant and high-quality primary and<br />
secondary education.<br />
FOCAL COUNTRIES<br />
In our efforts to promote education in Asia, we implement educational projects in countries where<br />
immediate action is needed. Ten countries have been identified as ROTA’s priorities for 2006-2008:<br />
Afghanistan, Bangladesh, Cambodia, Indonesia, Iraq, Lebanon, Nepal, Pakistan, Palestine and Yemen.<br />
Funds are allocated, and the projects implemented include:<br />
• Building and/or adopting schools<br />
• Founding training centers<br />
• Equipping libraries and community centers<br />
• Donating textbooks and teaching material<br />
• Supporting literacy programs<br />
• Connecting the educational entities through a shared Knowledge Network<br />
• Creating job opportunities for the youth<br />
ACHIEVEMENTS<br />
• Built 62 schools<br />
• Trained over 1,000 teachers<br />
• Created over 500 job opportunities<br />
• Provided access to education to over 13,000 students each year<br />
• Developed a volunteer base of 800 individuals in Qatar<br />
• Established 19 Partnerships<br />
• Connected 8 schools to the Knowledge Network<br />
• Organized 4 volunteer trips and 7 public events
Reach Out To Asia<br />
Qatar-Titian Scholarship Fund<br />
ROTA has been engaged in education projects in Bayat, Indonesia since 2006 when its emergency program<br />
intervened to rebuild the schools in Bayat, Indonesia that were destroyed during the earthquake of 2005<br />
in Java. The earthquake ripped through the island of Java killing 6,500 people and destroying homes and<br />
buildings of over one million. The village of Bayat in Jogjakarta was one casualty of this disaster. With the<br />
beginning of the school term at its heels, ROTA, together with its partner, Titian Foundation, moved quickly<br />
to rebuild the kindergarten, primary and secondary school while also providing make-shift structures for the<br />
interim. The completed schools, built to earthquake resistant specifications, benefits over 1,000 students<br />
and also includes a hall for recreation activities, a sports ground, and a library/community learning center<br />
which won first prize as best library in the Klaten region. Nearly 150 student volunteers from Qatar came to<br />
Bayat in April 2007 to help in the construction of the school and beautification of the school grounds.<br />
The Scholarship Fund<br />
As part of ROTA’s commitment to provide further capacity building in Bayat, ROTA continues to work with<br />
local communities to improve the quality of education in the region. The Qatar-Titian Scholarship Fund, which<br />
facilitates financial aid for Bayat School students entering higher secondary school by covering all tuition<br />
costs for three years, is one of the ways that ROTA has been involved. The reason behind providing tuition<br />
for the full three years is to ensure that the scholarship recipient is able to complete his/her studies and<br />
reduce the chance of dropping-out, a common occurrence in Bayat due to insecure financial resources of the<br />
family as income is often dependent on ad-hoc seasonal employment.<br />
Most students in Bayat come from poor families whose parents<br />
are unable to read or write, and therefore, are unable to give their<br />
children appropriate academic guidance or encouragement. Some<br />
parents even consider it a burden to send their children. For this<br />
reason, the program also provides ongoing mentoring to students<br />
and families through professionals who monitor the performance<br />
of scholarship recipients, liaise with parents and the school,<br />
and offer the students counseling support to help them take full<br />
advantage of the opportunities provided through education.<br />
Selection for the Qatar-Titian scholarships is based on a meritorious and needs assessment criteria.<br />
The specific criteria can also be provided by the donor organization. A Memoranda of Understanding<br />
(MOU) signed between Titian Foundation and the parents of scholarship recipients stipulates the roles<br />
and responsibilities of all parties to ensure that the management and commitments of the grant are fully<br />
understood.