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<strong>Boundless</strong> <strong>Opportunities</strong>


Informed Analysis<br />

and Opinion...<br />

...for Insurance Professionals<br />

www.globalreinsurance.com<br />

Global Reinsurance is proud to be associated with the MultaQa Qatar Conference


Itinerary at a Glance<br />

Saturday 14th March Time Place Dress Code<br />

Welcome Drinks Reception hosted by the Qatar Financial Centre<br />

Authority 19.15 Wanis Shisha Terrace Smart casual<br />

Sunday 15th March Time Place Dress Code<br />

Meet our Exhibition Partners, Registration and Coffee 08:00 Foyer and Sonbok Business attire<br />

Morning Session 1 08:45 Main Conference Room Business attire<br />

Meet our Exhibition Partners and Coffee 10:20 Foyer and Sonbok Business attire<br />

Morning Session 2 11:00 Main Conference Room Business attire<br />

Lunch hosted by our Exhibitors 12:30 Sonbok Business attire<br />

Qatar Clinics 13:30 Main Conference Room Business attire<br />

Depart for Dhow Cruise and Museum of Islamic Art 14:45 Foyer Casual<br />

International Rugby 18:00 Cigar Lounge Casual<br />

Cocktail Reception 19:00 Poolside Smart casual<br />

Dinner 20:00 Poolside Smart casual<br />

Monday 16th March Time Place Dress Code<br />

Meet our Exhibition Partners, Registration and Coffee 08:30 Foyer and Sonbok Business attire<br />

Morning Session 1 09:10 Main Conference Room Business attire<br />

Meet our Exhibition Partners and Coffee 10:15 Foyer and Sonbok Business attire<br />

Morning Session 2 11:00 Main Conference Room Business attire<br />

Lunch hosted by our Exhibitors 12:45 Sonbok Business attire<br />

Golf at the Doha Championship Golf Course 13:30 Foyer Golf attire<br />

Doha Cultural Tour 15:30 Foyer Casual<br />

FULL DETAILS OF OUR BUSINESS PROGRAMME ON PAGES 8 & 9<br />

FULL DETAILS OF OUR LEISURE PROGRAMME ON PAGES 30 & 31


ONE PLACE DIVERSIFYING<br />

Qatar. With every new project comes a new insurance opportunity. Behind it all, the QFC is<br />

helping Qatar to become the region’s most dynamic economy, and its perfect access point.<br />

Benefit from the lowest tax in the world,* 100% ownership, repatriation of all profits and an<br />

onshore trading environment. Join us.<br />

www.qfc.com.qa<br />

BUSINESS ENERGY


Welcome<br />

Dear Colleague<br />

On behalf of the Qatar Financial Centre Authority, may I extend to you a warm welcome. We are<br />

delighted that you are joining us for the 3rd MultaQa Qatar conference.<br />

Our inaugural conference in 2007 enabled our international audience to discover the wealth of<br />

insurance and reinsurance opportunities offered by the Qatari marketplace. Encouraged by a<br />

successful event, we extended the scope of MultaQa Qatar 2008 to showcase the potential of<br />

the GCC region as a whole and Qatar’s increasing weight in the regional marketplace.<br />

As all of us know, the world has changed in the twelve months following our 2008 conference.<br />

The credit and financial crisis has taken its toll. North America, the Euro zone and Japan, the<br />

three main engines of the world economy, are in the midst of the most severe recession for decades. The GCC region,<br />

in general, has weathered the storm. Regional economies continue to grow, albeit at a slower pace. The economic<br />

diversification strategies pursued across the region start to pay off. Qatar and its financial services sector is a case in<br />

point: We now have over 100 international companies who have established operations in the Qatar Financial Centre<br />

(QFC) and are open for business in Qatar and the wider GCC region.<br />

This year’s conference programme has been designed to strike an appropriate balance between short-, medium- and<br />

long-term opportunities and challenges. We will obviously address the impact of the global crisis as no region can<br />

fully decouple from its onslaught. At the same time we must not lose sight of the long-term fundamentals which will<br />

continue to shape the regional insurance and reinsurance marketplace once the global economic turmoil has receded:<br />

Above-average economic growth, driven by energy prices which are likely to rebound in the near-term; massive<br />

government-sponsored infrastructure projects (which are being continued by most countries despite the current global<br />

recession) ; and the favourable demographic structure of the region – to name just a few of the many powerful drivers of<br />

sustainable growth.<br />

Against this backdrop, the conference will provide you with authoritative and relevant information and intelligence from<br />

a variety of pre-eminent international and regional speakers. You will benefit from expert commentary on subjects<br />

ranging from the prospects for local companies in the era of globalization, the pivotal role of a strong local talent base,<br />

capital and investment challenges facing local insurers and changes to the region’s overall risk landscape. In addition, we<br />

will introduce Qatar’s latest and most ambitious initiative to build a world-class insurance and reinsurance hub: Qatar<br />

Insurance Services (QIS), a technology-based insurance system enabling integrated processing between insurance and<br />

reinsurance trading partners.<br />

In addition to our full programme of presentations and panel debates on the main stage, we are pleased to invite you to<br />

join our brand new Qatar Clinics, where you can learn a little more about Qatar and the GCC region.<br />

I very much hope your stay in Doha is a valuable one and that you are able to take full advantage of our Qatari hospitality.<br />

I look forward to meeting you<br />

Fetooh Al Zayani<br />

MD Business Development - Insurance and Reinsurance<br />

Qatar Financial Centre Authority (QFCA)


About Qatar<br />

Qatar is emerging as one of the most dynamic economies in the Middle East. It has the highest per capita income in<br />

the world and enjoys one of the fastest growing GDPs, reaching 13.3% real GDP, and valued in 2008 at over US$80<br />

billion.<br />

The economy is rapidly expanding in practically every sector and industry. A combination of government investment and<br />

the participation of multi-national companies is creating a culture of opportunity.<br />

The government is using its vast oil and gas wealth to create a society that provides opportunities for all. It has<br />

committed over US$140 billion for investment, infrastructure and expansion in a wide range of sectors, including energy,<br />

health, education, transport, infrastructure and tourism.<br />

Reliance on crude oil exports has been replaced by an ambitious and progressive approach to the management of<br />

the nation’s economy, which focuses on developing Qatar’s huge natural gas reserves and its expansion of liquefied<br />

natural gas, petrochemicals and condensates production. This is supported by a far reaching programme of economic<br />

liberalisation and diversification into a more broadly based economy.<br />

Qatar is quickly becoming the world’s single largest producer of LNG, and by 2010 will have a production capacity of 77<br />

million tons per year. New oil capacity also continues to come on stream, thus boosting export volumes. By 2012, Qatar<br />

will be producing the equivalent of 6 million barrels of oil.<br />

The economy is characterised by low private consumption and a high national savings rate, making Qatar a very<br />

attractive financial market within the GCC, with a high asset growth rate...<br />

International Finance<br />

The Qatar Financial Centre (QFC) has been created to support Qatar’s ambitious strategy to attract international finance<br />

companies to support its investment and development programme. The QFC allows international finance companies to<br />

take advantage of the business opportunities presented by Qatar’s rapid economic development, which has been led by<br />

the oil and gas sector, and particularly the growth in demand for liquid natural gas.<br />

Through the government’s careful investment management of over $130 billion over the next few years, supported by a<br />

sound investment strategy, Qatar offers international finance companies numerous business opportunities for provision<br />

of financial services.<br />

International financial services firms are encouraged to set up in the QFC to meet the needs in the Qatari market for corporate<br />

finance, venture capital, project finance, private equity, wealth management, insurance and re-insurance, investment<br />

banking and Islamic banking, investment strategy, investment management and other financial services, which will<br />

only continue to increase given the current rate of economic development.<br />

To ensure that international finance companies operate in an environment governed by stringent standards, the Qatar<br />

Financial Centre Regulatory Authority (QFCRA) independently authorizes and supervises firms and individuals. The practices<br />

of the QFCRA are modeled on those used at major centres for international finance, such as London.<br />

Through the QFC, Qatar is actively encouraging financial services companies to enter the market not only because of<br />

its financial and business needs, but also to raise standards in investment strategy, investment management and other<br />

financial services disciplines.


Business Programme<br />

Sunday 15th March<br />

08.00 Registration, Coffee and Networking<br />

08.45 Chairman’s opening remarks<br />

Introduction to MultaQa Qatar 2009<br />

Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />

08.50 KEYNOTE ADDRESS<br />

His Excellency Yousef Kamal, Minister of Finance of the State of Qatar<br />

09.10 KEYNOTE ADDRESS<br />

The future of the GCC insurance market – <strong>Opportunities</strong> and Challenges<br />

Dennis Mahoney, Chairman, AON Global<br />

09.40 An update from The Qatar Financial Centre Authority<br />

Stuart Pearce, Chief Executive Officer and Director General, Qatar Financial Centre Authority<br />

10.00 The QFC’s insurance regime from the QFCRA’s perspective<br />

• Our approach to regulation<br />

• Developments to date<br />

• Thoughts on future developments<br />

Michael Webb, Managing Director of Financial Sector Development and Policy,<br />

Qatar Financial Centre Regulatory Authority.<br />

10.20 Morning coffee and meet our exhibitors<br />

11.00 Regional CEO Debate<br />

Chair – Patrick Kenny, CEO, International Insurance Society<br />

Panellists:<br />

John Tan, CEO, Asia Capital Re Singapore<br />

Ian Sangster, CEO, QIC International LLC<br />

Graham Morrall, Head of Regional Distribution, Zurich International Life<br />

Stephen May, CEO, Heritage London & Middle East<br />

Duncan Buchanan, MD, Marsh Qatar<br />

12.30 Lunch hosted by our exhibitors<br />

13.15 Qatar Clinics – interactive ‘roundtable’ sessions including:<br />

• Education in Qatar – hosted by Robert Baxter, Qatar Foundation and Education City<br />

14:30 Clinics end<br />

• How to set up at the QFC – hosted by Wayne Jones, Clyde & Co<br />

• ERM and Captives: An attractive option for regional corporate risk managers – hosted by Shaun Brook, SEO, Heritage<br />

Insurance Management [Bahrain] W.L.L. and Cyril Salibi, Managing Director, Aon Global Risk Consulting Middle East<br />

• Reinsurance: Establishing a new balance between international and regional players – hosted by Gail Norstrom, CEO,<br />

Gulf Reinsurance Limited<br />

• Compliance; How to cope with increasing regulatory requirements – hosted by Lisa Kelaart-Courtney, Director, CCL


Business Programme<br />

Monday 16th March<br />

08.30 Registration, Coffee and Networking<br />

09.10 Chairman’s recap<br />

Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />

09.15 KEYNOTE ADDRESS<br />

How to Manage the Insurance Cycle to ensure Long Term Profitability<br />

Robert Van Gieson, Chairman, Arch Insurance [Europe] Limited<br />

09.45 KEYNOTE ADDRESS<br />

Boosting the efficiency of the financial services sector: The key role of technology and Qatar Insurance Services as a case in point<br />

Leonard Schrank, Former CEO of SWIFT and Board Member of QIS (Qatar Insurance<br />

10.15 Morning coffee and meet the exhibitors<br />

11.00 The regional risk landscape: Managing growing exposures<br />

Luc Albert, Managing Director and Market Unit Head - Switzerland, Mediterranean, Middle East, Benelux and<br />

Iberia – Swiss Re<br />

11:30 Funding for Growth: The Capital Challenge<br />

Carl Bauer - Schlichtegroll, Co-Head of the European Financial Institutions Group, JP Morgan<br />

Midday<br />

Building a strong regional talent base: A prerequisite to sustainable growth in insurance<br />

Jon Morton, Director, Qatar Finance and Business Academy<br />

12.30pm<br />

12.45pm<br />

Chairman’s summary and closing remarks<br />

Lunch<br />

‘Special thank you for our 2009 Programme Consultants’<br />

Dr. Kai-Uwe Schanz, Principal Partner, Dr. Schanz, Alms & Company<br />

Jane Wicks, Conference Programme Designer


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do we honestly believe that AXA gives you<br />

the best service and cover available? / we do<br />

can we prove it? / we just did<br />

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Sunday 15th March<br />

Day One<br />

08:45 Chairman’s opening remarks<br />

Dr. Kai-Uwe Schanz<br />

Principal Partner, Dr Schanz, Alms & Company<br />

Kai-Uwe Schanz is Chairman and Principal Partner of Dr. Schanz, Alms & Company (www.schanz-alms.com), a<br />

Zurich-based communications and strategy advisory firm focusing on the financial services industry. He advises<br />

companies as well as prestigious institutions such as The Geneva Association, the think-tank of the CEOs of<br />

the world’s largest insurance and reinsurance companies. Kai-Uwe Schanz holds a Ph.D. degree in International<br />

Economics from the University of St. Gallen.<br />

From 2004 to 2007 Dr. Schanz served as Chief Communication & Corporate Development Officer at Converium, a Top 10 reinsurer.<br />

From 1995 to 2004 he worked for Swiss Re, the world’s leading reinsurer, performing various senior management roles such as Chief<br />

Economist Asia-Pacific, based in Hong Kong, and Global Head of Communications Content and Strategic Issues Management.<br />

In 2003 Dr. Schanz was appointed Research Fellow at the China Center for Insurance and Social Security Research at Beijing University.<br />

In 2005 he received the Geneva Association / International Insurance Society Research Award. Dr. Schanz is also a Member of the<br />

Board of Governors of the Asia-Pacific Risk and Insurance Association, Singapore.<br />

His record of publications includes leading newspapers such as the Neue Zürcher Zeitung and Frankfurter Allgemeine Zeitung as well<br />

as the relevant trade press in Europe, Asia, the US and Latin America. Dr. Schanz was also quoted by The Economist and The Financial<br />

Times.<br />

Notes:


Sunday 15th March<br />

Day One<br />

08:50 Keynote Address<br />

HE Yousef Hussain Kamal<br />

Minister of Finance of the State of Qatar<br />

HE Yousef Kamal has been Minister of Finance of the State of Qatar since January 2002. He became Acting<br />

Minister of Economy and Commerce, and Chairman of the Qatar Financial Centre Authority, in March 2006.<br />

He was Minister of Finance, Economy and Commerce from January 1998 until the Ministry of Economy and<br />

Commerce was established in 2002.<br />

He is Chairman of the Doha Securities Market, Chairman of Ras Laffan Liquefied Natural Gas, Deputy Chairman of Qatar Petroleum, a<br />

Director of Qatar Telecommunications, and a Director of Qatar Central Bank. He heads several local, regional and Arab committees. He<br />

was Under-Secretary at the Ministry of Finance, Economy and Commerce from 1993-98, and Director of Financial Affairs in the Ministry<br />

of Finance and Petroleum from 1988-93.<br />

Notes:


Sunday 15th March<br />

Day One<br />

09:10 Keynote Address<br />

The future of the GCC insurance market – <strong>Opportunities</strong> and Challenges<br />

Dennis L. Mahoney<br />

Chairman Aon Global<br />

Dennis began his career at Price Forbes in 1969. He was appointed to the board of Sedgwick Limited in 1982.<br />

From there, Dennis joined Alexander Howden in 1984 as Chairman and CEO of UK Wholesale Operations before<br />

moving up to be joint Chairman Alexander Howden Group 1986.<br />

As Chairman and CEO of Alexander Howden in 1995 Dennis was given responsibility for Global Captive<br />

Operations.<br />

Notes:


Sunday 15th March<br />

Day One<br />

09:40 Keynote Address<br />

An update from the Qatar Financial Centre Authority<br />

Stuart Pearce<br />

CEO & Director General, Qatar Financial Centre Authority (QFCA)<br />

Stuart Pearce was appointed CEO and Director General of the QFCA in May 2005.<br />

Previously with HSBC for 31 years, his roles included CEO of HSBC Private Banking Europe and the Middle East,<br />

Chief Executive and Country Manager for HSBC Japan, Head of Corporate Banking in the UK and CEO of HSBC<br />

Investment Management.<br />

Notes:


Sunday 15th March<br />

Day One<br />

10:00 The QFC’s insurance regime from the QFCRA’s perspective<br />

• Our approach to regulation<br />

• Developments to date<br />

• Thoughts on future development<br />

Mr Michael Webb<br />

Managing Director, Financial Sector Development and Policy, QFC Regulatory Authority<br />

Mr Webb is a graduate in law of Victoria University of Wellington. Prior to joining the QFC Regulatory Authority,<br />

Mr Webb was a leading New Zealand commercial barrister specialising in securities, banking, corporate, insolvency<br />

and public regulatory law, acting in advisory, contentious business and transactional matters.<br />

He has been closely involved in financial markets, corporate and insolvency law development and reform. He<br />

has also acted in lead legal roles in regulatory regimes for the electricity and telecommunications sectors. From<br />

1992 to 2003 he was a member and variously acting Chairman of the New Zealand Securities Commission. Other appointments have<br />

included as a director of significant New Zealand and Australian companies and recently Chair of the Ministerial Task Force on Financial<br />

Intermediaries in New Zealand.<br />

Notes:


Sunday 15th March<br />

Day One<br />

11:00 Regional CEO Debate<br />

Meet the Chair<br />

Patrick Kenny<br />

President and Chief Executive Officer, International Insurance Society<br />

Patrick W. Kenny joined the International Insurance Society, Inc., as President and Chief Executive Officer in<br />

June 2001. Mr. Kenny is responsible for the overall management of the IIS, a non-profit organization of insurance<br />

executives and academics, whose mission is to facilitate the worldwide transfer of ideas and innovations and to<br />

foster the development of personal networks across national and international insurance markets. The IIS, which<br />

was formed in 1964, today has over 900 members from 90 countries representing key insurance companies<br />

around the globe.<br />

Prior to joining the IIS, Mr. Kenny was the Executive Vice President of Frontier Insurance Group, Inc. in Rock Hill, Rock Hill, NY, from<br />

August 1998 to March 2001. From 1995 – 1998 he served as Senior Vice President of SS&C Technologies, a technology corporation<br />

located in Windsor, CT. Mr. Kenny also served as Group Executive, Finance & Administration, and Chief Financial Officer at AETNA Life<br />

and Casualty from January 1988 to December 1994 where he was responsible for corporate finance, services and communications, as<br />

well as technology, investor relations and internal audit.<br />

Before joining AETNA, Mr. Kenny was the Partner in Charge of the Insurance Audit Practice and a member of the International<br />

Insurance Practice Committee at KPMG Peat Marwick from 1981 to 1987. Previously he served as Partner in Charge of the Continental<br />

Insurance Practice at KPMG offices in Paris, France and The Hague, Netherlands.<br />

Notes:


Sunday 15th March<br />

Day One<br />

11:00 Regional CEO Debate<br />

Meet the Panellists<br />

The International Reinsurer<br />

John Tan, CEO, Asia Capital Re Singapore<br />

In 1992, Mr Tan joined Union Re. On Union’s integration into Swiss Re six years later, he transferred to Zurich to<br />

join Swiss Re’s Group Head Office. He relocated to Hong Kong in 1999 before transferring back to Singapore in<br />

2004. He joined HSBC Insurance Brokers as a director in 2005 before establishing Asia Capital Re in 2006.<br />

The Local Insurer<br />

Ian Sangster, CEO, QIC International LLC<br />

Ian is currently the Chief Executive Officer of QIC International LLC a QFC licensed company, which owns and<br />

operates all the QIC Group’s assets outside of Qatar comprising regional branches, subsidiaries and associated<br />

companies throughout the GCC.<br />

The International Insurer<br />

Graham Morrall, Head of Regional Distribution, Zurich International Life<br />

Graham has been the regional head of distribution for Zurich International Life (Zurich) since 2006. He is<br />

responsible for all distribution in the Middle East and Africa – a region which is responsible for generating<br />

approximately one third of Zurich’s new business. Graham operates out of the Dubai International Finance<br />

Centre.<br />

The Captive Provider<br />

Stephen May, CEO, Heritage London & Middle East<br />

Stephen joined Heritage in February 2006. He leads the London and Middle East Teams and is a member of the<br />

Holding Company Board. Stephen has over 28 years experience in the international insurance and reinsurance<br />

arena.<br />

The International Broker<br />

Duncan Buchanan, CEO, Marsh Qatar LLC<br />

Duncan joined Marsh (South Africa) (Pty) Ltd in 2000 and was the Chief Operating Officer. Duncan served on the<br />

board of Marsh (South Africa) (Pty) Ltd and is an Associate of the Chartered Insurance Institute (UK & RSA) and<br />

holds a Post Graduate Diploma in Management Studies. In April 2008 Duncan relocated to the Middle East to set<br />

up Marsh Qatar, a strategic development for Marsh in the region.<br />

Notes:


What if you could benefit from an award-winning service?<br />

We make it easier to do business.<br />

At Zurich International Life we believe in delivering a<br />

high quality and personalised service that makes your<br />

life easier and gives you more time to spend with clients.<br />

And with servicing centres in Dubai and the Isle of Man<br />

we work six days a week to process your business even<br />

faster. So we’re delighted that our focus on service has<br />

been recognised with the ‘Best Commitment to Service’<br />

award at the 2008 International Investment Awards.<br />

www.zurichinternational.com<br />

Zurich International Life Limited provides life assurance, investment and protection products and is authorised by the Isle of Man Government Insurance and Pensions Authority. Registered<br />

in the Isle of Man number 20126C. Registered office: 43-51 Athol Street, Douglas, Isle of Man, IM99 1EF, British Isles. Telephone: +44 1624 662266 Telefax: +44 1624 662038.<br />

Zurich International Life Limited is registered (Registration Number 63) under UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law.


Sunday 15th March<br />

Day One<br />

13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />

Education in Qatar<br />

Robert Baxter<br />

Advisor, Qatar Foundation<br />

Robert Baxter joined Qatar Foundation for Education, Science and Community Development in May 2004 as<br />

Director of Pubic Relations and Marketing, and became Communications Advisor to the Board of Directors in<br />

February 2006.<br />

Before joining Qatar Foundation he was Deputy Director of Communications and Head of Press and Public<br />

Relations at Queen’s University Belfast. This followed a long career as a journalist and manager at BBC World<br />

Service from 1980 until March 2001. In his last position with the organization he led the BBC’s Russian media monitoring team.<br />

Qatar Foundation was established in 1995 as a vehicle for educational and social reform. Its flagship project is Education City,<br />

a 1,000-ha campus on the outskirts of Doha that hosts a range of institutions linked by a commitment to excellence in education.<br />

These include branch campuses of five leading US universities.<br />

This complex coalition has a wide spectrum of stakeholders, all of whom are in a position to influence the Foundation’s primary<br />

mission of transforming Qatar into a 21st century knowledge-based society. They range from prospective students and their parents<br />

to international business leaders. The main challenge for the organisation’s professional communicators is to earn the understanding,<br />

approval and co-operation of all of these parties.<br />

Notes:


Sunday 15th March<br />

Day One<br />

13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />

How to set up at the QFC<br />

Wayne Jones<br />

Partner, Clyde & Co<br />

Wayne Jones is a partner with Clyde & Co and is a recognised specialist in the GCC region for insurance and<br />

reinsurance work. Wayne also has extensive knowledge of the London and European markets. He has a broad<br />

regional practice advising local and foreign insurance interests on a wide range of matters, including an<br />

increasing amount of GCC regulatory work, including in the DIFC and QFC. Wayne is a frequent speaker at<br />

regional insurance market events and a regular contributor to industry publications. He is described as a “fine<br />

reinsurance lawyer” by Legal 500.<br />

Notes:


Sunday 15th March<br />

Day One<br />

13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />

ERM and Captives: An attractive option for<br />

regional corporate risk managers<br />

Shaun Brook, BSc (Hons) FCII, ACIB<br />

Senior Executive Officer, Heritage Insurance Management (Bahrain) W.L.L.<br />

Shaun moved into captive management when he moved to Guernsey in 1995 and joined Willis in 2000, before<br />

joining the Heritage Group in 2006. With over 20 years of insurance experience having previously worked as a<br />

Professional Indemnity underwriter and a broker in the UK, Shaun has overseen the management of several Blue<br />

Chip client companies with structured, global corporate programmes.<br />

Shaun is one of the founding management team members who are expanding the Heritage operations into the Middle East. Previously<br />

Shaun was their Director responsible for Business Development across Europe and Bermuda.<br />

Cyril Salibi<br />

Managing Director, Aon Global Risk Consulting Middle East<br />

Cyril has 20 years of risk consulting experience with Financial Institutions, Heavy Industries, Construction/ Capital<br />

Projects, Power and Energy and Petrochemical Industries.<br />

His current responsibilities are building ERM/Operational Risk capabilities within Aon, including the design and<br />

application of leading-edge risk techniques and practices, development of capabilities across EMEA (more specifically the MENA<br />

region), risk training and knowledge management.<br />

Notes:


Sunday 15th March<br />

Day One<br />

13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />

Reinsurance: Establishing a new balance between<br />

international and regional players<br />

Gail Norstrom<br />

CEO, Gulf Reinsurance Limited<br />

Gail Norstrom has over 36 years of experience in management, underwriting, ceded reinsurance, marketing, risk<br />

control and broking in the property insurance industry. He was most recently a Managing Director of Aon Risk<br />

Services Property Practice Group. Gail was recruited by Aon in 2001 as a Managing Director in their National<br />

Property Broking Group in the United States.<br />

Prior to joining Aon, Mr. Norstrom spent 30 plus years in the property insurance business all with Industrial Risk Insurers (IRI). He<br />

retired from IRI in June of 2001 after eight years as President and CEO.<br />

Gail holds a Masters in Sciences in Physics from the University of Illinois and a MBA from North Western University’s Kellogg School of<br />

Management.<br />

Notes:


Sunday 15th March<br />

Day One<br />

13:15 Qatar Clinics – interactive ‘roundtable’ sessions<br />

Complaince; How to cope with increasing<br />

regulatory requirements<br />

Lisa Kelaart-Courtney<br />

Director, CCL<br />

Lisa is a dedicated insurance professional with a practitioner and regulatory background. Prior to joining CCL, Lisa<br />

held the post of Associate Director in Supervision with the Dubai Financial Services Authority (DFSA), regulating<br />

banks and insurance institutions, managers and intermediaries and participated in the creation and drafting of the<br />

rules and regulations. Further, Lisa was the DFSA representative to the International Association of<br />

Insurance Supervisors (IAIS), holding membership positions on the Technical Committee, Insurance Fraud,<br />

Financial Conglomerates and Reinsurance Subcommittees and was an active contributing author in drafting IAIS guidance papers on<br />

anti-money laundering, abuse of insurers, regulation of captive insurance, Compliance and the like.<br />

Notes:


Reed Insurance<br />

has arrived in Doha<br />

Reed has been servicing the Banking and Finance marketplace<br />

for the past twelve months via the Qatar Financial Centre.<br />

Reed Qatar was awarded this prestigious license to operate under<br />

the QFC in early 2008. We are now pleased to launch the Insurance<br />

division here in Qatar.<br />

About Reed Insurance<br />

Reed Insurance is part of Reed Specialist Recruitment; a leading international and independent provider<br />

of temporary, contract and permanent recruitment solutions, HR and IT consulting. As a family owned<br />

company with a strong heritage, Reed Specialist Recruitment has been assisting Jobseekers and<br />

Employers since 1960 and has grown organically to employ more than 4,000 people in 400 offices.<br />

Through reedglobal.com and reed.co.uk, the UK’s biggest jobsite, we receive over 1.3 million job<br />

applications per month giving us access to an unparalleled number of quality candidates.<br />

World class solutions<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

“The service provided by Reed Insurance has been excellent. I enjoy working with them and they<br />

consistently provide quality CVs in a timely manner.” <br />

“I always get an extremely efficient and friendly service from Reed Insurance. The candidates we are<br />

presented with are always professional and fit the vacancy we are looking to fill.” <br />

“Reed Insurance has provided an excellent service to Skandia, and some excellent quality candidates.<br />

The candidates have met all our criteria, needs and more. It has been a pleasure to work with them.”<br />

Skandia<br />

<br />

<br />

Part of Reed Specialist Recruitment


Monday 16th March<br />

Day Two<br />

09:15 Keynote Address<br />

How to Manage the Insurance Cycle to ensure Long Term Profitability<br />

Bob Van Gieson<br />

Chairman, Arch Insurance Company (Europe)<br />

Bob Van Gieson is a seasoned property and casualty executive with extensive international credentials;<br />

establishing strategic alliances, expanding products and markets, and negotiating complex agendas. Bob has<br />

significant experience integrating acquisitions, divesting non-strategic businesses and creating high performing<br />

teams.<br />

Bob joined Arch Insurance in 2003 to establish the European operation, and in just four years has led the<br />

company to produce profitable revenue of $500m in 2007. Bob began his insurance career with Chubb Corporation, culminating in his<br />

appointment as Chairman and Chief Executive of Chubb Europe. Prior to joining Arch, Bob was CEO Global Operations for CNA.<br />

Notes:


Monday 16th March<br />

Day Two<br />

09:45<br />

Keynote Address<br />

Boosting the efficiency of the financial services sector: The key role of technology and Qatar<br />

Insurance Services as a case in point<br />

Leonard H. Schrank<br />

Former CEO Swift and Board Member of the QIS (Qatar Insurance Service)<br />

Leonard H. Schrank is an international executive, entrepreneur and business leader with 35 year’s experience<br />

in information services based in Boston, London and Brussels. He is currently Chairman and co-founder of Act3<br />

Technologies, LLC, a new company for transforming Internet marketing.<br />

From 1992 – 2007, Mr. Schrank was CEO, SWIFT, the industry-owned co-operative supplying secure, standardised financial<br />

messaging services and interface software to 8,000 financial institutions in 200 countries. In 2007, annual revenues achieved $ 1 Billion<br />

with 2,000 employees world-wide. In 2001, in a full page profile, The Wall Street Journal called SWIFT “one of the dominant franchises<br />

of our network age”.<br />

Mr. Schrank was also President of the American Chamber of Commerce in Belgium from 1998 – 2007. Achievements during his tenure<br />

included lowering of corporate tax rates, renegotiation of the US/Belgian Tax Treaty, and establishment of notional interest deduction<br />

effectively reducing the cost of capital.<br />

Mr. Schrank’s previous career included eight years in London in charge of International for Chase Manhattan Bank’s Interactive Data<br />

Corporation, a global information services company. He joined Chase/IDC in 1977, when it acquired the software company he<br />

co-founded in 1970 with four MIT partners.<br />

Mr. Schrank was a keynote speaker at Sibos and a regular participant at the Davos World Economic Forum and Microsoft’s CEO<br />

Summit. An American, he is an MIT graduate.<br />

Notes:


Monday 16th March<br />

Day Two<br />

11:00 The regional risk landscape: Managing growing exposures<br />

Luc Albert<br />

Market Executive Switzerland, Middle East & Turkey, Mediterranean, Benelux and Iberia<br />

Member of the Executive Team of Europe Division Swiss Re<br />

On 1 October 2008, Luc Albert was nominated Market Executive Switzerland, Middle East & Turkey, and<br />

Mediterranean, Benelux and Iberia and member of the Executive Team of Europe Division. Luc Albert, originally<br />

from the Netherlands, graduated as a Mechanical Engineer at the Technical University of Delft in 1990. He served<br />

as a Research Engineer at Charmilles.<br />

Luc held positions at Technologies SA from 1989 to 1992 and AGIE before joining Swiss Re in Zurich in 1994 as an Engineering<br />

Underwriter. After four and a half years at the Swiss Re office in Mexico City in various functions, he joined Swiss Re in Armonk in 2000<br />

as Head Executive Office and Communications and was nominated Head of Latin America and member of the Executive Team of the<br />

Americas Division in 2002. Luc played a key role as project manager in Armonk, responsible for the integration of GE Insurance<br />

Solutions in 2006 and was nominated head of Frankona Entities Europe on 1 July 2006, based in Munich.<br />

Between 2006 and 2008, Luc served as a Board Member of both Swiss Re Frankona and Swiss Re Germany.<br />

Notes:


Monday 16th March<br />

Day Two<br />

11:30 Funding for Growth: The Capital Challenge<br />

Carl Bauer-Schlichtegroll<br />

Managing Director, Co-Head of the European Financial Institutions Group, J.P.Morgan<br />

Carl Bauer-Schlichtegroll is managing director and head of J.P.Morgan’s European Insurance Investment Banking<br />

Group. Prior to joining J.P.Morgan, he has been with Goldman Sachs in New York and London, where he was a<br />

managing director in the Financial Institutions Group.<br />

Mr. Bauer-Schlichtegroll has extensive experience in mergers and acquisitions, defence situations and capital markets. He has<br />

completed his undergraduate studies in business administration at the University of Geneva, Switzerland and his graduate studies at<br />

the Graduate School of Economics, University of Tokyo, Japan.<br />

Notes:


Monday 16th March<br />

Day Two<br />

12:00 Building a strong regional talent base: A prerequisite to sustainable growth in insurance<br />

Jon Morton<br />

Director, Qatar Finance and Business Academy<br />

Jon Morton is a senior executive in the learning industry, working in both Corporate and Business School<br />

leadership and management roles. As a Leader, Jon Morton has been responsible for the successful restructure,<br />

strategic innovation and growth of both international Business Schools and a corporate education business. He<br />

has delivered in the start-up, growth and rescue/turnaround environments. These roles have involved strategic<br />

design, organisational restructure and development, change leadership, strategic and operational business<br />

development and management to consolidation/growth.<br />

As the Director working with Boards and senior teams of international corporates and in top international business schools, Jon Morton<br />

has managed and led multi functional, multinational teams in the design and delivery of innovative organisational and personal<br />

development learning processes. These have involved the translation of specific corporate strategic objectives into leadership<br />

development processes and the subsequent impact of learning back to the individual and organisation.<br />

He is currently Director of the Qatar Finance and Business Academy (QFBA) – this is a new financial learning institute being developed<br />

in partnership between Qatar Financial Centre (QFC) and the Qatar Foundation (QF). QFBA is in development phase and will formally<br />

launch its portfolio 3rd quarter of 2009.<br />

Notes:


Leisure Programme<br />

Sunday 15th March<br />

The Museum of Islamic Art and Dhow Cruise<br />

Time Place Dress Code<br />

14:45 - 18:00 Hotel Conference Foyer Casual – modest dress is recommended<br />

Your journey to the Museum of Islamic Art will be by Dhow Boat…<br />

The pearl fishers went to sea in Arabian “dhows”, the oldest sailing ship still in use. The dhow is an integral part of the region’s culture,<br />

and history on both the Arabian Gulf and the Indian Ocean. It was in these magnificent vessels that precious stones, gold, ivory, oil and<br />

spices were traded with remote lands and went as far as China.<br />

Designed by Pritzker Prize-winning architect I.M. Pei, the 376,740-square-foot Museum of Islamic Art rises from the sea, in Doha Bay.<br />

The Museum of Islamic Art is the flagship project of the Qatar Museums Authority, which under the leadership of its Chairperson, H.E.<br />

Sheikha Al Mayassa, is transforming the State of Qatar into a cultural capital of the Middle East.<br />

International Rugby<br />

Time Place Dress Code<br />

18:00 Cigar Lounge, Sharq Casual<br />

Village and Spa<br />

An earlier return departure time of 5.30pm has been arranged for delegates who would like<br />

to watch the international rugby at the Cigar Lounge, Sharq Village and Spa.<br />

Join us for the evening<br />

Time Place Dress Code<br />

19:00 Drinks Reception - Casual<br />

Poolside at the Sharq<br />

Village and Spa<br />

20:00 Dinner and Entertainment Casual<br />

- Poolside at the Sharq<br />

Village and Spa


Leisure Programme<br />

Monday 16th March<br />

Doha Golf Club<br />

Time Place Dress Code<br />

13.45 Hotel Conference Foyer Collared shirt, tailored shorts or golf trousers<br />

and no sportswear or denim<br />

We have arranged for you to play the 9-hole Championship Course with Tee Times booked and 14:40. Please visit our hospitality desk<br />

to check your allocated time. Spectators and Caddies are very welcome. Please be aware that if you have not pre-booked your place or<br />

arranged club rental or shoe hire we may not be able to make arrangements with the Doha Golf Club but will try our best. Please see<br />

us at the Hospitality Desk.<br />

The Doha Cultural Tour<br />

Time Place Dress Code<br />

15:00 – 17:30 Hotel Conference Foyer Smart casual – modest dress is recommended<br />

You will be met by our English speaking Tour Guide at the Sharq Village and Spa reception. Our luxury air conditioned coach will be<br />

ready to depart at 13.30 and our cultural tour will take in the Equestrian Club, Sea front Corniche, Dhow Harbour and Old Souk. There’ll<br />

be plenty of opportunities to stop for photographs and to capture the ever evolving Doha City Skyline on film. If you have not prebooked<br />

your place on the Cultural. Please see us at the hospitality desk. Spaces will be subject to availablity.<br />

Treatments for You and Your Family…<br />

Individual treatments are offered with a 20% discount for MultaQa 2009 delegates and their family. During the conference period,<br />

delegates and family members (18 years old and above) can enjoy full use of the spa facilities.<br />

How to Book<br />

It is highly advisable to book in advance to ensure an appointment for your desired time. Please make reservations directly with Six<br />

Senses Spa in person, by email: gso-sharq-spa@sixsenses.com or by telephone on +974 425 6999


Delegate List<br />

No Company Na me Job Title Forename Surname<br />

1 4 Pump Court Queens Counsel Aidan Christie<br />

2 4 Pump Court Queens Counsel John Rowland<br />

3 AIG Manager Magesh Dwarakanathan<br />

4 AIG - Arabian Region Speaker in 2008 Osama Abdeen<br />

5 Al Fajer Retakaful Insurance Company K.S.C.C Chief Executive Officer Jan Davis<br />

6 Al Fanaar Gail MacRae<br />

7 Al Fanaar Paula Grayson<br />

8 Al Khaleej Insurance Co. Chairman Abdullah Bin Mohd Bin Jabor Al Thani<br />

9 Al Koot Manager - Risk & Loss Prevention Kiran Rahman<br />

10 Al Koot Reinsurance Manager Osman Hassan Hag Musa Al Basheer<br />

11 Alkhaleej Insurance and Reinsurance Asst. Technical Manager Emad Abu Rezeq<br />

12 Alkhaleej Insurance and Reinsurance Asst. Manager - reinsurance Vadakke Anavangot Gopinath<br />

13 Alkhaleej Insurance and Reinsurance Asst. General Manager Karam Ahmed Mahmoud<br />

14 Al-Koot Managing Director Ahmed Mohammad Rafee Al-Emadi<br />

15 Allianz Insurance plc International Business Coordinator Mona Said<br />

16 American Appraisal UK Ltd Director Asset & Risk Appraisal Tony J Prior<br />

17 AON Consulting Head of AON Consulting Cyril Salibi<br />

18 Aon Global Chairman Dennis Mahoney<br />

19 AON Qatar LLC General manager Abdulla Sharif AlRayes<br />

20 Arab Insurance Group(B.S.C) - Arig Treaty Underwriter Fadhel Al Sabea<br />

21 Arch Insurance Chairman Robert Van Gieson<br />

22 Asia Capital Re CEO John Tan<br />

23 Asia Insurance Review General Manager Sheela Suppiah-Raj<br />

24 Autoline Insurance Group Managing Director Michael Blaney<br />

25 AXA Insurance [Gulf] Chief Corporate Offering Officer Dominique Herbrich<br />

26 AXA Insurance [Gulf] CEO Gulf & Middle East Region Jean-Louis Laurent Josi<br />

27 AXA Insurance [Gulf] Country Manager Kamal Halabi<br />

28 AXA Insurance [Gulf] COO Sales & Distribution Paul Adamson<br />

29 Bazil McNulty Attorney Calvin McNulty<br />

30 C C R ( Caisse Centrale de Réassurance) Senior Vice President for the MENA Region Bishara Haddad<br />

31 CCL Limited Director Lisa Kelaart-Courtney<br />

32 Charles Russell Partner - Head of Insurance & Reinsurance Stephen Carter<br />

33 Citigate Dewe Rogerson Director Sebastian Hoyle<br />

34 Clifford Chance US LLP Partner Earl Zimmerman<br />

35 Club Class Insurance Services Ltd Business Development Manager Phillip Sharp<br />

36 Clyde and Co. LLP Associate Michael Earley<br />

37 Clyde and Co. LLP Partner Wayne Jones<br />

38 Cognitix360 C/O Tony Prior James Coles<br />

39 COREO OFFICIAL PHOTOGRAPHER Khalifa Al-Misnad<br />

40 Crescent Global Group Director - Corporate Risks Abdul Majeed Ahsan<br />

41 Crescent Global Group Managing Director Jamil Bahou<br />

42 Crescent Global Group Director - Operations Oswald Vaz<br />

43 Crescent Global Group Director Rana Bahou<br />

44 Crescent Global Insurance Services Director - Corporate Risks Abdul Majid Ahsan Sayyed<br />

45 Crispin Speers & Partners Director David Stirling<br />

46 Cunningham Lindsey International Operations Director Hugh Kennaway<br />

47 Denton Wilde Sapte & Co Partner George Sandars<br />

48 DIFC Captives Director Tim Tovell<br />

49 Doha Insurance Company Asst. General Manager - Technical Mahmoud Al Nasir<br />

50 Dr. Schanz, Alms & Company Principal Partner Kai-Uwe Schanz<br />

51 Economic Studies House President, Economic Studies House Abdulaziz I Daghistani<br />

52 Ernst & Young Partner Patrick J Henehan<br />

52 Ernst & Young Director Simon Burtwell<br />

53 Gen Re Director - Marine Antoine Combarel<br />

54 Global Reinsurance Deputy Editor David Banks<br />

55 Global Reinsurance Editor David Sandham<br />

56 Global Reinsurance Head of Events Debbie Kidman<br />

57 Global Reinsurance Conference Producer Jane Wicks<br />

58 Global Reinsurance Publisher Will Sanders<br />

59 Gulf Reinsurance Limited CEO Gail Nostrum<br />

60 Gulf Reinsurance Ltd Head of Treaty Abdelfattah Chami<br />

61 Gulf Reinsurance Ltd Senior Underwriter Houcine Zouaoui<br />

62 Gulf Reinsurance Ltd Underwriter Kumar Rajan


Delegate List<br />

No Company Name Job Title Forename Surname<br />

63 Gulf Reinsurance Ltd Chief Operating Officer Maroun Mourad<br />

64 Gulf Reinsurance Ltd Chief Underwriting Officer Michael Gertsch<br />

65 Gulf Reinsurance Ltd Senior Underwriter Roland Zaatar<br />

66 Heritage Group Senior New Business Manager Jolyon Lord<br />

67 Heritage Insurance Management(Bahrain) W.L.L. SEO Shaun Brook<br />

68 Heritage London & Middle East CEO Stephen May<br />

69 Howden Insurance Brokers LLC Executive Director Richard Wynn<br />

70 HSBC Main Branch Assistant Manager Nour Salim Moetassem<br />

71 ictQatar Tariff Manager Giuliana Del Bel<br />

72 Independent - Formerly AON Retired Director of AON Garry Cullen<br />

73 Insurance Commission of Jordan Director General Bassel Hindawi<br />

74 Insurance Commission of Jordan Director, Office of the Director General Bassem Halassa<br />

75 International General Insurance Co. (Dubai) Ltd Senior Executive Officer Rod Smith<br />

76 International Insurance Society CEO Patrick Kenny<br />

77 Janus Capital Group Managing Director - International Marketing Neal Jenkins<br />

78 JP Morgan Managing Director, Co-Head of the<br />

European Financial Institutions Group Carl Bauer<br />

79 KPMG Partner Ahmed Hussain<br />

80 KPMG Manager Mohammed Shameel<br />

81 KPMG Assistant Manager Mono George<br />

82 Lancashire Marketing Services<br />

(Middle East) Ltd Guests of Mark Randall Giles Hussey<br />

83 Liberty Mutual Insurance Europe Ltd Vice President Middle East Elie Bouchaaya<br />

84 Londongate Group Director Edward Garrett<br />

85 Londongate Qatar LLC Risk and Technical Manager John Lloyd<br />

86 Londongate Qatar LLC General Manager Mahrous Shakir Al-Ejlah<br />

87 Lonsdale & Associates General Manager Dino Jomaa<br />

88 Lonsdale & Associates Insurance Brokers Country Manager Antoine Daher<br />

89 Marsh Qatar LLC CEO Duncan Buchanan<br />

90 Marsh Qatar L.L.C. Client Executive Philip Wood<br />

91 Munich Re Underwriter Facultative Energy and Property Florian Rieß<br />

92 Munich Re Client Manager Qatar Rudi Straass<br />

93 Nasco Karaoglan Qatar LLC Manager Karim EL Zyr<br />

94 Neohapsis EMEA Ltd Managing Director Lindsay Cox<br />

95 Neuron LLC CEO Peter Hogg<br />

96 Ministry of Finance Insurance Assessor Patrice Yvonne McDonald<br />

97 PriceWaterhouseCoopers Senior Manager James Hewitt<br />

98 PriceWaterhouseCoopers Business Development Manager Sancheze Flanders<br />

99 Protection Insurance Services WLL Managing Director Osama Abdulaal<br />

100 Qatar Airways Manager Sales Qatar Simone Arnheiter<br />

101 Qatar Finance and Business Academy Director Jon Morton<br />

102 Qatar Financial Centre Authority Client Relationship Officer Ayesha Al Mudehki<br />

103 Qatar Financial Centre Authority MD, Business Development<br />

Insurance and Reinsurance Fetooh Al Zayani<br />

104 Qatar Financial Centre Authority Head of Finance & Tax Ian Anderson<br />

105 Qatar Financial Centre Authority Director, Business Development James Sutherland<br />

106 Qatar Financial Centre Authority Senior Client Relationship Officer Layla Abbas<br />

107 Qatar Financial Centre Authority Marketing Executive Nahlah Shinnawie<br />

108 Qatar Financial Centre Authority Head Of Corporate Communication<br />

& Marketing Steve Martin<br />

109 Qatar Financial Centre Authority Chief Executive Officer and Director General Stuart Pearce<br />

110 Qatar Financial Centre Regulatory Authority Abdulrahman Fakhro<br />

111 Qatar Financial Centre Regulatory Authority Case Officer Babita Balan<br />

112 Qatar Financial Centre Regulatory Authority Marketing Executive Daliah Abushk<br />

113 Qatar Financial Centre Regulatory Authority Associate Director Fayez Alsayegh<br />

114 Qatar Financial Centre Regulatory Authority Director, Authorisation Garry Monksfield<br />

115 Qatar Financial Centre Regulatory Authority Senior Manager, Insurance Supervision Glen McKay<br />

116 Qatar Financial Centre Regulatory Authority PA to Fetooh Al Zayani Liza Egido<br />

117 Qatar Financial Centre Regulatory Authority Case Officer Maha Al Saadi<br />

118 Qatar Financial Centre Regulatory Authority Managing Director, Financial Sector<br />

Development and Policy Michael Webb


Delegate List<br />

No Company Name Job Title Forename Surname<br />

119 Qatar Financial Centre Regulatory Authority Senior Manager Mohammad Jaffar Iqbal<br />

120 Qatar Financial Centre Regulatory Authority Senior Manager Phillip Leung<br />

121 Qatar Financial Centre Regulatory Authority Chairman and CEO Phillip Thorpe<br />

122 Qatar Financial Centre Regulatory Authority Associate Director Razaak Busari<br />

123 Qatar Financial Centre Regulatory Authority MD - Authorisation Richard Collins<br />

124 Qatar Financial Centre Regulatory Authority Director Strategy Shashank Srivastava<br />

125 Qatar Financial Centre Regulatory Authority Associate Director Vanessa Wood<br />

126 Qatar Foundation Robert Baxter<br />

127 Qatar Foundation Risk Management and Insurance Scott Saunders<br />

128 Qatar Insurance Company CEO Dermot P Dick<br />

129 Qatar Petroleum Corporate3 Manger Porject Fiannce Abdulrahman Ahmad Al-Shaibi<br />

130 QFC Regulatory Authority Director Shankar Garigiparthy<br />

131 QIC Group Group Chief Technical Officer Ewen McRobbie<br />

132 QIC International LLC CEO Ian Sangster<br />

133 QIS - former CEO SWIFT Chairman and Co-founder<br />

(Formerly CEO, SWIFT 1992-2007) Leonard H. Schrank<br />

134 QIS LLC Joanne Dick<br />

135 QIS LLC CFO Richard Turner<br />

136 QIS LLC Roy Gilmour<br />

137 Raj Kapoor Underwriting Agencies Limted Chief Executive Officer Raj Kapoor<br />

138 RBC Reinsurance (Ireland) Ltd. Managing Director Eddy Van Cutsem<br />

139 Reed Qatar LLC Country Manager Steve Williams<br />

140 Reed Specialist Recruitment Executive Consultant Anthony Hines<br />

141 Reed Specialist Recruitment Senior Recruitment Executive Stuart Smith<br />

142 Regulatory Finance Solutions CEO John Turner<br />

143 Regulatory Finance Solutions Contracts Director Ray White<br />

144 Regulatory Finance Solutions Roger Phillips<br />

145 RFIB Guests of Mark Randall David Owen<br />

146 RFIB Middle East Director Mark Randall<br />

147 Scott Wilson Consultancy - Qatar Port Speaker in 2008 Jim Bell<br />

148 Seatrade General Manager Trevor Pereira<br />

149 Steptoe & Johnson Partner Gavin Coull<br />

150 Summit Communications Project Director Nathalie Martin-Bea<br />

151 Swiss Life Private Placement Limited General Manager Dubai Peter Traber<br />

152 Swiss Re Director Client Markets<br />

(Middle East/Turkey/Pakistan) Heinz Arnold<br />

153 Swiss Re MD - Market Unit Head Switzerland,<br />

Mediterranean, Middle East, Benelux and Iberia Luc Albert<br />

154 Swiss Re Stephen Wirz<br />

155 Talent&Pro CEO International Cint Kortmann<br />

156 Tazur Company b.s.c Regional Manager Engineering & Tarig Abdelwahab<br />

Construction Insurance/De Facto GM Mohamed Ahmed Elhag<br />

157 The California State University Chief Risk Officer Charlene Minnick<br />

158 The Lyle Group Director William Coles<br />

159 The McIntyre Group Director of Middle East Insurance Grant Goldsmith<br />

160 TriSystems Limited Manager Mark Duff<br />

161 United Development Company Insurance & Risk Manager Dana Haidar<br />

162 XL Insurance Senior Underwriter Construction Christian Mueller<br />

163 Zurich Head of Construction Michael Spencer<br />

164 Zurich International Life Branch Manager Adam Rix<br />

165 Zurich International Life Head of Marketing Anisa Byrne<br />

166 Zurich International Life Regional Head of Distribution Graham Morrell<br />

167 Zurich International Life Marketing Karen Randhawa<br />

168 Minister of Finance Youssef Kamal


Meet Our Sponsors<br />

We set up our first Middle East offices more than twenty years ago with the aim of providing both individual and corporate<br />

customers with real financial solutions to their international protection, investment, retirement and general saving needs.<br />

• Bahrain - 1986<br />

• Dubai – 1988<br />

• Qatar - 2007<br />

When our Qatar branch opened in 2007, we became the first offshore company to do so in this country.<br />

Our use of dual hub processing (Dubai and Isle of Man), with work sharing between locations means we now offer a six day a week service and extended<br />

working hours. This also enables us to work on public holidays in the different regions and provide quicker processing times.<br />

With our largest customer base being non-resident Indians, we are also reaching out to other expatriates in the market who are attracted to the increasing<br />

level of sophistication when it comes to our financial products.<br />

All our product offerings are unit-linked life policies with investment returns based on the performance of the funds/assets being chosen. Regular or single<br />

premiums are used to buy the chosen funds with the returns depending on the fund values accumulated in the policies.<br />

All the unit-linked funds we offer are either managed by ourselves or by well-known global investment managers. Our comprehensive fund range covers<br />

different asset classes, risk levels, geographic locations and industries.<br />

Additional benefits are also available to complement some policy types. Various benefits such as life cover, critical illness, waiver of premium,<br />

hospitalisation, permanent total disability, dismemberment and spouse’s income benefit are popular in the market and available through our products.<br />

Our products are distributed through Independent Financial Advisors rather than sold via a direct sales force.<br />

Zurich International Life (ZIL) is a business name of Zurich International Life Limited which is headquartered in the Isle of Man and is part of the Zurich<br />

Financial Services Group. ZIL provides both individual and corporate customers with real financial solutions to their international protection, life insurance<br />

and investment needs.<br />

Zurich Financial Services Group is an insurance-based financial services provider with a global network of subsidiaries and offices in North America and<br />

Europe as well as in Asia Pacific, Middle East, Latin America and other markets. Founded in 1872, the Group is headquartered in Zurich, Switzerland. It<br />

employs approximately 60,000 employees serving customers in 170 countries.<br />

About AXA Group worldwide<br />

AXA Group is a worldwide leader in Financial Protection. AXA’s operations are diverse geographically, with major operations in Europe, North America and<br />

the Asia/Pacific area. Full year 2007 IFRS revenues amounted to Euro 94 billion and adjusted earnings to Euro 6,138 million. The AXA ordinary share is listed<br />

on compartment A of Euronext Paris under the ticker symbol CS (ISIN FR0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). The American Depository<br />

Share is also listed on the NYSE under the ticker symbol AXA.<br />

About AXA in the Gulf<br />

AXA in the GCC, with a workforce of over 580 employees, 12 offices region-wide, a substantial customer base and a gross written premium of over<br />

US$ 350 million, is a major international insurer in the Middle East offering a wide range of insurance products and services for corporate and individual<br />

customers.<br />

AXA Gulf has grown into one of the largest and best known insurers in the Middle East with a winning combination of international expertise and local<br />

knowledge.<br />

With 12 branches across Bahrain, Oman, UAE, Saudi Arabia and Qatar, AXA offers support and expert advice to help you; your company and your family<br />

choose the best insurance solution. With our new tagline ‘Redefining Insurance’ AXA is committed to breaking the insurance stereotype and building trust<br />

through actions and proof instead of promises.<br />

You can visit our website www.axa-gulf.com for more details about our products.


Meet Our Sponsors<br />

Heritage is a leading independent provider of insurance and specialist financial services. For over 30 years, it has provided insurance management services<br />

(captives and other self insurance structures) and has expanded into allied services, including fiduciary and fund administration.<br />

Heritage is currently represented in Bahrain, Bermuda, Gibraltar, Guernsey, Jersey, London and Malta and has received its in-principle license from the<br />

Dubai Financial Services Authority to establish Heritage Insurance Management (Dubai) in early 2009.<br />

INSURANCE MANAGEMENT<br />

Heritage provides efficient and economic insurance structures to medium and large enterprises. Using all available data and relevant modelling techniques,<br />

we analyse their exposures and financial circumstances, and balance their risk appetite with the conventional re/insurance markets and the wider financial<br />

sector.<br />

Heritage works to customer direction to provide an optimal product, utilising all available value. This includes preserving and enhancing current products<br />

and relationships, and introducing new initiatives. Heritage works with risk managers, brokers, insurers, reinsurers and financial institutions to ensure these<br />

aims are achieved.<br />

MIDDLE EAST OPERATIONS<br />

The emergence of a more proactive approach to risk management in the Middle East has developed out of a period of extraordinary economic growth,<br />

enhanced corporate governance, greater international interaction and a more stringent regulatory environment.<br />

In such an environment, risk financing structures such as Captive Insurance Companies and other special purpose vehicles can provide a range of benefits<br />

to enhance risk strategies, strengthen insurance coverage and improve overall cost efficiency. At Heritage, we see a clear opportunity for an independent<br />

firm to provide specialist insurance and financial services, including Sharia compliant structures, to corporations in the Middle East keen to take advantage<br />

of these products.<br />

Bahrain, Dubai and Qatar have all put in place firm captive insurance foundations with the implementation of state-of-the-art captive legislation and the<br />

development of a sturdy yet market-friendly regulatory framework. The commitment of the regulators to making captive insurance an integral part of the<br />

insurance industry has created an environment conducive to the advancement of the captive industry.<br />

Our aim is to build long-term sustainable relationships with organisations in the region, founded upon partnership, trust and understanding.<br />

Our partnership-based approach also extends to our work with the local insurance market.<br />

By fostering close working relationships with brokers and insurers in the Middle East, we can help enhance the strength of the local market, placing it on a<br />

firmer footing in negotiations with the international insurance and reinsurance industry.<br />

Our team combines experienced captive practitioners working alongside professionals from the region who have been given extensive training in the<br />

formation and management of captives. By bringing on board this local expertise, we hope to create a self-sustaining industry in the region.<br />

At Heritage, we firmly believe that the captive will prove a key component in supporting and empowering organisations in the Middle East in their efforts to<br />

achieve greater control over their overall risk strategies.<br />

A special thank you to the QICI [QIC International LLC] for providing the MultaQa Qatar 2009 USB Sticks


Meet Our Sponsors<br />

Reed Insurance has arrived in Doha<br />

Reed has been servicing the Banking and Finance market place for the past 12 months via the Qatar Financial Centre. Reed Qatar was awarded this<br />

prestigious license to operate under the QFC in early 2008.<br />

Reed are pleased to launch the Insurance division here in Qatar<br />

Some history about Reed<br />

Reed Insurance is part of Reed Specialist Recruitment; a leading international and independent provider of temporary, contract and permanent recruitment<br />

solutions, HR and IT consulting. As a family owned company with a strong heritage, Reed Specialist Recruitment has been assisting Jobseekers and<br />

Employers since 1960 and has grown organically to employ more than 4,000 people in 400 offices.<br />

World class solutions<br />

We provide a range of services to support your recruitment campaign, no matter how big or small your requirement. The wider you search, the better your<br />

chances of finding the ideal candidate. Reed Specialist Recruitment holds the UK’s largest candidate database and the country’s leading jobsite.<br />

Database searches<br />

Reed Insurance’s nationwide Intranet database is a vast pool that we can utilise on your behalf. Candidates approach us all the time, seeking the right job<br />

for their skills and experience. We extend the same level of service and care to each of them as we do to you.<br />

Integrated retained advertising campaigns<br />

We purchase, place and create recruitment advertising all the time. When you need it, we can provide it – cost effectively. Our partnership with McCann<br />

Erickson, the world’s leading advertising agency, enables us to help you formulate a powerful advertising strategy, putting your vacancies in front of the<br />

best audience, whilst building your employer brand.<br />

Consulting Services<br />

We can help you examine the areas of your business upon which HR people or processes impact, auditing systems to ensure maximum return on human<br />

capital throughout The Working LifecycleTM.<br />

Recruitment Process Outsourcing<br />

Many vital components of the HR function can be readily outsourced, increasing HR efficiencies and making significant savings.<br />

Strategic Research<br />

Reed Consulting’s Strategic Research Practice provides a range of resourcing and HR related information that allows clients to make critical business<br />

decisions from an informed perspective<br />

Screening<br />

With regulatory compliance high on the boardroom agenda, reassurance that the executive talent you bring on board is risk free is crucial. As the UK’s<br />

largest provider of employment screening, we can offer you a range of solutions, from basic checks to full and exacting security and financial screening.<br />

Talent Management<br />

Reed Consulting’s Assessment, Development & Talent Practice can work with you to optimise individual and organisational performance and potential and<br />

to ensure that your leaders are developing the skills and awareness necessary for your organisation to compete effectively.<br />

Outplacement<br />

When senior or executive talent has to be let go, the experience can be smoothed with an empathetic transition consulting service. Reed Consulting’s<br />

Transitions Practice can provide practical help for departing executives and support for those remaining with the organisation. Through reedglobal.com<br />

and reed.co.uk, the UK’s biggest jobsite, we receive over 1.3 million job applications per month giving us access to an unparalleled number of quality<br />

candidates.


Reach Out To Asia<br />

Reach Out To Asia (ROTA) is an initiative launched in December 2005 in Doha, Qatar, by Her Excellency<br />

Sheikha Al Mayassa bint Hamad bin Khalifa Al Thani, daughter of the Emir of Qatar. Operating under the<br />

auspices of the Qatar Foundation, ROTA is a non-governmental organization committed to providing quality<br />

education, encouraging relationships among communities, creating safe learning environments and restoring<br />

education in areas with serious social difficulties.<br />

VISION<br />

ROTA envisions a world in which all young people have access to the education they need in order to realize<br />

their full potential and shape the development of their communities.<br />

MISSION<br />

Together with partners, volunteers, and local communities, ROTA works to ensure that people affected by<br />

crisis across Asia and around the world have continuous access to relevant and high-quality primary and<br />

secondary education.<br />

FOCAL COUNTRIES<br />

In our efforts to promote education in Asia, we implement educational projects in countries where<br />

immediate action is needed. Ten countries have been identified as ROTA’s priorities for 2006-2008:<br />

Afghanistan, Bangladesh, Cambodia, Indonesia, Iraq, Lebanon, Nepal, Pakistan, Palestine and Yemen.<br />

Funds are allocated, and the projects implemented include:<br />

• Building and/or adopting schools<br />

• Founding training centers<br />

• Equipping libraries and community centers<br />

• Donating textbooks and teaching material<br />

• Supporting literacy programs<br />

• Connecting the educational entities through a shared Knowledge Network<br />

• Creating job opportunities for the youth<br />

ACHIEVEMENTS<br />

• Built 62 schools<br />

• Trained over 1,000 teachers<br />

• Created over 500 job opportunities<br />

• Provided access to education to over 13,000 students each year<br />

• Developed a volunteer base of 800 individuals in Qatar<br />

• Established 19 Partnerships<br />

• Connected 8 schools to the Knowledge Network<br />

• Organized 4 volunteer trips and 7 public events


Reach Out To Asia<br />

Qatar-Titian Scholarship Fund<br />

ROTA has been engaged in education projects in Bayat, Indonesia since 2006 when its emergency program<br />

intervened to rebuild the schools in Bayat, Indonesia that were destroyed during the earthquake of 2005<br />

in Java. The earthquake ripped through the island of Java killing 6,500 people and destroying homes and<br />

buildings of over one million. The village of Bayat in Jogjakarta was one casualty of this disaster. With the<br />

beginning of the school term at its heels, ROTA, together with its partner, Titian Foundation, moved quickly<br />

to rebuild the kindergarten, primary and secondary school while also providing make-shift structures for the<br />

interim. The completed schools, built to earthquake resistant specifications, benefits over 1,000 students<br />

and also includes a hall for recreation activities, a sports ground, and a library/community learning center<br />

which won first prize as best library in the Klaten region. Nearly 150 student volunteers from Qatar came to<br />

Bayat in April 2007 to help in the construction of the school and beautification of the school grounds.<br />

The Scholarship Fund<br />

As part of ROTA’s commitment to provide further capacity building in Bayat, ROTA continues to work with<br />

local communities to improve the quality of education in the region. The Qatar-Titian Scholarship Fund, which<br />

facilitates financial aid for Bayat School students entering higher secondary school by covering all tuition<br />

costs for three years, is one of the ways that ROTA has been involved. The reason behind providing tuition<br />

for the full three years is to ensure that the scholarship recipient is able to complete his/her studies and<br />

reduce the chance of dropping-out, a common occurrence in Bayat due to insecure financial resources of the<br />

family as income is often dependent on ad-hoc seasonal employment.<br />

Most students in Bayat come from poor families whose parents<br />

are unable to read or write, and therefore, are unable to give their<br />

children appropriate academic guidance or encouragement. Some<br />

parents even consider it a burden to send their children. For this<br />

reason, the program also provides ongoing mentoring to students<br />

and families through professionals who monitor the performance<br />

of scholarship recipients, liaise with parents and the school,<br />

and offer the students counseling support to help them take full<br />

advantage of the opportunities provided through education.<br />

Selection for the Qatar-Titian scholarships is based on a meritorious and needs assessment criteria.<br />

The specific criteria can also be provided by the donor organization. A Memoranda of Understanding<br />

(MOU) signed between Titian Foundation and the parents of scholarship recipients stipulates the roles<br />

and responsibilities of all parties to ensure that the management and commitments of the grant are fully<br />

understood.

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