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SMS the language of 6 billion people

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<strong>SMS</strong>: <strong>the</strong> <strong>language</strong> <strong>of</strong> 6 <strong>billion</strong> <strong>people</strong><br />

Generation Free<br />

Connecting <strong>the</strong> world<br />

The growth <strong>of</strong> Wi-Fi has lagged a few years behind <strong>the</strong> growth <strong>of</strong> mobile devices, but has been no less<br />

rapid and global. Wi-Fi really took <strong>of</strong>f in <strong>the</strong> mainstream at <strong>the</strong> end <strong>of</strong> <strong>the</strong> 1990s, and now Wi-Fi is used<br />

to access <strong>the</strong> Internet by <strong>billion</strong>s <strong>of</strong> <strong>people</strong> every day. In 2015 <strong>the</strong>re are now:<br />

‣ 50 million public Wi-Fi hotspots around <strong>the</strong> world<br />

‣ Surveys suggest that over 75% <strong>of</strong> homes in countries such as <strong>the</strong> US and UK now have Wi-Fi<br />

routers in use<br />

‣ There are <strong>billion</strong>s <strong>of</strong> Wi-Fi enabled consumer devices in use around <strong>the</strong> world.<br />

Over <strong>the</strong> next few years, <strong>the</strong> number <strong>of</strong> Wi-Fi-enabled devices will exceed <strong>the</strong> number <strong>of</strong> <strong>people</strong> on<br />

Earth; <strong>the</strong> number <strong>of</strong> public hotspots will grow to hundreds <strong>of</strong> millions; and more than half <strong>the</strong> world’s<br />

mobile data traffic will shift on to Wi-Fi for network access and backhaul. Even mobile voice traffic is<br />

starting to shift to Wi-Fi, with mobile carriers in many countries, including <strong>the</strong> US and <strong>the</strong> UK, now<br />

<strong>of</strong>fering Wi-Fi calling services to <strong>the</strong>ir customers, which <strong>of</strong>fer advantages in places with poor mobile<br />

network coverage, such as indoor and underground locations.<br />

Free Wi-Fi everywhere<br />

Free public Wi-Fi access is being built across Hong Kong, Tel Aviv, Seoul in South Korea, Taiwan,<br />

most <strong>of</strong> Central London, Mountain View in California, Mysore in India, Paris, Perth and many more<br />

cities around <strong>the</strong> world.<br />

In towns and cities <strong>the</strong> world over, in colleges, shopping malls, libraries, <strong>of</strong>fices, retail stores,<br />

restaurants and bars, Wi-Fi continues to proliferate as a standard ‘expected feature’ – in one survey,<br />

60% <strong>of</strong> <strong>people</strong> said <strong>the</strong>y couldn’t go 1 day without Wi-Fi. In ano<strong>the</strong>r survey in <strong>the</strong> hotel business, 94%<br />

<strong>of</strong> respondents said Wi-Fi was an essential amenity when booking hotel accommodations. Wi-Fi is big<br />

business in <strong>the</strong> 21 st Century, and it is growing at a fearsome pace. It is entirely realistic to expect Wi-Fi<br />

technology to <strong>of</strong>fer an Internet connection that covers ‘most’ <strong>of</strong> <strong>the</strong> urban human population in a<br />

decade’s time. Homes, leisure venues, restaurants, trains, shops, <strong>of</strong>fices and public spaces may all<br />

<strong>of</strong>fer free Internet access.<br />

As Wi-Fi becomes a cut-price marketing<br />

tool, increasingly available openly for free,<br />

or in exchange for nothing more than a<br />

name and an email address, connectivity<br />

to <strong>the</strong> World Wide Web in urban areas is<br />

increasingly open, free and unmonitored.<br />

Wi-Fi went through a phase <strong>of</strong> being a<br />

powerful service differentiator. But not any<br />

more, now it’s expected as standard.<br />

Looking for somewhere to grab lunch?<br />

‘You want me to eat my lunch here? Give<br />

me free Wi-Fi.’ It’s no longer a bonus; it’s<br />

become <strong>the</strong> standard, <strong>the</strong> expected norm.<br />

If <strong>the</strong>re is no Wi-Fi, I’m not even going to<br />

sit down and order lunch.<br />

24 © 2015, Portio Research. All Rights Reserved

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