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1. Corporate identity<br />

Corporate identity reflects a company’s personality and<br />

includes coordinated use of the identity internally and<br />

externally. The basis is formed by the corporate mission<br />

statement. It is brought to life by the corporate identity,<br />

aiming to achieve and foster sustainable corporate development.<br />

Thus, corporate identity is the personality of an organisation<br />

that operates as a consistent player and is consequently<br />

perceived as such.<br />

The corporate identity describes and determines the<br />

consistent and mandatory appearance for the company<br />

and defines the form and design of the external identity<br />

(corporate design), corporate communication by applying<br />

a balanced marketing mix, the appearance for customers<br />

and partners (corporate behaviour) as well as the corporate<br />

culture and values.<br />

The development and observance of corporate identity<br />

are the basis for customer and employee loyalty. The<br />

identity of the company with its mission statement, selfexpression<br />

and behaviour need to have a strict structure<br />

and be sustainably cultivated. It has to be mandatory and<br />

valid in the long term in order for the corporate logo to<br />

sustainably develop and gain value and guarantee a high<br />

degree of recognition.<br />

Responsible for applying and observing a consistent external<br />

identity is the Corporate Marketing & Communication<br />

department. All components of the identity for the whole<br />

corporate group are controlled and applied from here.<br />

8<br />

<strong>RLE</strong> Corporate <strong>Manual</strong>

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