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INTERNATIONAL<br />

International Franchise<br />

Expo: Prime Opportunity<br />

for Consummating<br />

International Sales<br />

Internet communications are great but they don’t replace face-to-face<br />

meetings. That’s what makes franchise expos valuable.<br />

BY DR. JOHN HAYES<br />

Four brothers visiting the 2015 International Franchise<br />

Expo glanced at a poster touting international sales at<br />

the Wayback Burgers booth and said to the franchisor,<br />

“No Pakistan?”<br />

“Not yet, but you could be the first,” responded an<br />

enthusiastic Bill Chemero, executive vice president. That<br />

answer initiated a 15-minute discussion, followed by a<br />

private sales presentation, and ultimately the sale of the<br />

master license for Pakistan.<br />

Meanwhile, the guys at the Sanoserv booth, first-time<br />

IFE exhibitors from Malta, were closing down five minutes<br />

before the end of the last day of the show and a prospect<br />

stopped to ask for information about their hygiene business.<br />

Several weeks and several discussions later that prospect,<br />

an engineer looking for his own business, bought the master<br />

license for Ecuador.<br />

HIGHEST QUALITY DOMESTIC AND<br />

INTERNATIONAL PROSPECTS<br />

These are just two of many examples that explain why<br />

franchisors rely on the IFE not only for their domestic<br />

expansion in the United States, but for international sales<br />

too. Through the years, most companies that exhibit at<br />

the IFE do so for the domestic opportunities because<br />

approximately 80 percent of the visitors come from the<br />

United States. However, as international attendance has<br />

grown, many exhibitors have launched their international<br />

expansion from the IFE simply because the right prospect<br />

showed up at their booth.<br />

What began almost 25 years ago as the only national<br />

franchise expo in the United States has since become a<br />

58 FRANCHISING WORLD NOVEMBER 2015<br />

springboard to franchise development worldwide. “The IFE<br />

attracts the highest qualified prospects from all 50 states<br />

and 122 countries,” explains show producer Tom Portesy,<br />

president of MFV Expositions.<br />

“In seven years of franchise development,” said franchise<br />

veteran Chemero, “we’ve opened 97 units and we have 350<br />

more in development in the USA alone. Fifteen percent of<br />

those sales are a result of the IFE and other expos” produced<br />

by MFV Expositions and sponsored by the International<br />

Franchise Association.<br />

“Ninety percent of my international sales came from the<br />

IFE,” explained Ray Margiano, who won an international<br />

franchising award from the IFE in 2005 for his vast<br />

productivity. He sold master licenses for Heel Quik, his shoe<br />

repair business, in 30 countries. At the first IFE, Margiano<br />

sold a master license for Japan to Duskin, one of the world’s<br />

largest franchise conglomerates. He eventually sold his<br />

interest in Heel Quik, but returned to the IFE in 2000 with<br />

a new concept, Foot Solutions. Since then he’s sold master<br />

licenses in Saudi Arabia, the United Arab Emirates, Lebanon,<br />

Germany, Ireland, England, Scotland, Malaysia, South Africa,<br />

Australia, and Singapore – all from the IFE.<br />

CELEBRATING IFE’S SILVER ANNIVERSARY<br />

In 2016, the IFE will celebrate its silver jubilee at the<br />

Javits Center in New York City. Plans are already in the<br />

works to produce a record crowd of visitors and exhibitors.<br />

MFV Expositions dedicates a multi-million dollar budget to<br />

advertising and promotion, and relies on dozens of strategic<br />

partners worldwide to produce aisles filled with qualified<br />

prospects for the three-day expo.<br />

(Continued on page 60)

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