PAKISTAN

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CODE OF CONDUCT and Governance Policies To ensure a successful and positive environment in our workspace, a code of conduct has been put in place where the following activities can result in disciplinary action: • Consistent lack of punctuality • Giving illegal/unreasonable direction to others • Unjustified/unauthorized absenteeism • Using influence or external pressure for promotion, transfer or induction • Unsatisfactory/negligent performance • Conduct that violates decency and morality • Smoking at non-designated areas • Theft of any of the properties/assets of Foundation • Breaking of safety regulations • Habitual resting/sleeping in office timings • Breach of privacy and/or trust • Bullying/intimidation/uncalled for behaviour/mental and gender harassment • Misusing confidential information/record • Discrimination on basis of caste, creed, religion & gender • Falsification of records • Undue patronage/nepotism (favouritism) • Offering/accepting bribes and gifts • Using office timings and/or resources for personal use • Intentional damage to Foundation property • Mishandling/misusing Foundation resources and property • Reporting on duty drugged or intoxicated • Activities bringing disrepute to Foundation • Inappropriate public comment and/or rumour mongering • Use or possession of arms and explosives • Insubordination/failure to obey legitimate instruction Whistle Blowing Policy TCF has implemented a Whistle Blowing Policy with effect from 01 July 2014 as part of its broader efforts to ensure that all employees adhere to guidelines laid out in the Foundation’s Code of Conduct. This policy has laid out procedures for lodging, handling and reporting of concerns whilst also ensuring the protection of a whistle blower’s identity. Monitoring of the effectiveness and compliance of the Whistle Blowing Policy is to be carried out by the Audit Committee. During the year ended 30 June 2015, no complaints were reported to Whistle Blowing Unit and reported to Audit Committee. 90
Operational Continuity Planning & Procedures for Data Protection As part of its efforts to ensure continuity of operations, an action plan has been formulated with the aim of preventing breakdown of the Foundation’s operations or restoring them in as little time as possible if interrupted due to some unexpected event or natural disaster. TCF has formulated detailed Standard Operation Procedures (SOPs) for backup of important Foundation’s assets including virtual data. By centralizing all major business processes using Enterprise Resource Planning software i.e. Microsoft Dynamics Great Plains (MDGP), the Foundation has developed a well-organized IT backup plan. In order to ensure safety and round-the-clock availability of data, TCF has implemented Systems, Applications and Network Infrastructure at different locations simultaneously. TCF has ensured that all critical data and information remains intact at all times to ensure operational continuity by effective backup plan and periodical testing. IT Governance TCF has an IT Governance policy that outlines the chain of responsibility, authority and communication across the Foundation. Technology IT Resources Process Controls Application Information Manage / Use People Measure Policies Procedures, Practices Management Structure Decision, Action Processes / Activities Control Control Decision Measurement and Control Measure (e.g. KPIs) Governed Strategy, Business Goal Drive IT Governance Concern Mechanism for Providing Information to the Board Formal Reporting Line There are four regions of the Foundation, each of which is headed by a Regional Manager (RM). The RMs are responsible for the performance of their respective Regions and the Head of Operations at Head Office (HO) has access to RMs for any required information pertaining to the respective region for the purpose of supervision and monitoring. Further information regarding any matter of concern or recommendation is put forward by the CEO to the respective committees of the Board. Employees We believe in a culture of openness and freedom of expression. We do this by providing several forums for employees to bring their valuable suggestions and feedback to the management and the Board. TCF has provided a server based Improvement Opportunity System (IOS) accessible to all employees allowing them to share their feedback, concerns and recommendations directly with the CEO and Head of Departments. Donors The Foundation has provided its contact details and other information to facilitate donors on its website www.tcf.org.pk 20 Years of Believing in Pakistan 91
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20 YEARS OF BELIEVING IN PAKISTAN A
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Legal Status and Nature of Operatio
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The Citizens Foundation (TCF) is a
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20 YEARS 1,060 SCHOOL UNITS 165,000
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IN PAKISTAN The drive for education
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Battagram Battagram Battal Battal M
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I completed my B.Sc. in Mathematics
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“I had to apply for a Singapore v
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A few sent their boys, but not thei
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and the role they have played in he
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DIRECTORS’ Report The Directors o
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) Rs. 6.88 million (2014: 7.66 mill
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Donation income for school support
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Future Outlook Having crossed the 1
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Rahbar TCF mentorship programme aim
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Financial Highlights Graphical Pres
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Key Financial and Operating Informa
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PRIORITIZING Quality of Education
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Training Training through a systema
Page 42 and 43: BEYOND the Core Programme Our volun
Page 44 and 45: THE RISING TIDE of Global Support A
Page 46 and 47: Marketing Alliances TCF partnered w
Page 48 and 49: Starting from September 2014 and co
Page 51 and 52: WE BELIEVE IN GOVERNANCE
Page 53 and 54: Musadaq Zulqarnain Inducted as a Di
Page 55 and 56: TCF Management Left to Right (stand
Page 57 and 58: Stitching Dreams At the commencemen
Page 59 and 60: Resource Mobilization Committee The
Page 61 and 62: Internal Audit • The internal con
Page 63: Notice of 19th Annual General Meeti
Page 66 and 67: KPMG Taseer Hadi & Co. Chartered Ac
Page 68 and 69: Income and Expenditure Account For
Page 70 and 71: Cash Flow Statement For the year en
Page 72 and 73: Notes to the Financial Statements F
Page 74 and 75: establishes a framework for measuri
Page 76 and 77: 3.4 Other Payables Other payables a
Page 78 and 79: 4.1 Operating Fixed Assets At 1 Jul
Page 80 and 81: 6. LONG TERM INVESTMENTS 2015 2014
Page 82 and 83: 10. CASH AND BANK BALANCES Cash in
Page 84 and 85: 14.2 This includes an amount of Rs.
Page 86 and 87: 21. OTHER SCHOOL EXPENSES 2015 2014
Page 88 and 89: 25.3 Key management personnel are t
Page 90 and 91: The analysis below summarizes the c
Page 94 and 95: Managing Conflict of Interest As pe
Page 96 and 97: HELP TCF Educate Pakistan Educate-a
Page 98 and 99: Contact Information TCF Head Office
Page 100: “Education is a matter of life or
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PAKISTAN

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